Solving Problems - Dell OptiPlex GX270 Setup And Quick Reference Manual

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Setup and Quick Re ference Guide

Solving Problems

Dell provides a number of tools to help you if your system does not perform
as expected. For the latest troubleshooting information available for your
system, see the Dell Support website at support.dell.com. You can also find
descriptions of Dell troubleshooting tools in the section titled "Getting
Help" in your online User's Guide.
If computer problems occur that require help from Dell, write a detailed
description of the error, beep codes, or diagnostics light patterns; record
your Express Service Code and Service Tag Number below; and then
contact Dell from the same location as your computer.
See "Finding Information for Your Computer" on page 5 for an example of
the express service code and service tag numbers.
Express Service Code:___________________________
Service Tag Number:___________________________
Your computer includes the following tools that can help you solve a
problem:
D E L L D I A G N O S T I C S — The Dell Diagnostics tests various components in
your computer and helps to identify the cause of computer problems. For more
information, see "Starting the Dell Diagnostics" on page 10.
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H E F O L L O W I N G F E A T U R E S C A N I N D I C A T E A P O S S I B L E F A I L U R E A N D
H E L P Y O U T R O U B L E S H O O T A C O M P U T E R P R O B L E M
User's Guide
F O R M O R E I N F O R M A T I O N
S L — Located on the front of the computer
Y S T E M I G H T S
D L
I A G N O S T I C I G H T S
S M — Appear on your monitor screen
Y S T E M E S S A G E S
B E E P C O D E S — A series of audible beeps emitted by your computer
—
— Located on the back of the computer
. S E E Y O U R