Table of Contents
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Trouble Shooting Guide, Mechanical
Applicable for K200 and K220
Contents
1
General ...............................................................................................................2
1.1
Service functions in the software ...........................................................2
1.2
Misuse and other no warranty issues ....................................................3
2
Appearance Problems.......................................................................................7
3
Network/Signal Problems .................................................................................8
4
On/Off Problems ................................................................................................9
5
Audio Problem .................................................................................................11
6
Key Problems...................................................................................................15
7
Illumination Problems .....................................................................................16
8
Alert Problems .................................................................................................17
9
SIM Problems...................................................................................................19
10
Charging/Capacity Problems .........................................................................20
11
Camera Problems ............................................................................................21
12
Data Communication Problems .....................................................................22
13
Hands-Free Problems .....................................................................................23
14
Software Problems ..........................................................................................24
15
Revision History ..............................................................................................25
4/000 21-1/FEA 209 544/127 A
©
Company Internal
Sony Ericsson Mobile Communications AB
Trouble Shooting Guide, Mechanical
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Summary of Contents for Sony Ericsson K200
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Page 1: Table Of Contents
Trouble Shooting Guide, Mechanical Trouble Shooting Guide, Mechanical Applicable for K200 and K220 Contents General .......................2 Service functions in the software ............2 Misuse and other no warranty issues ............3 Appearance Problems..................7 Network/Signal Problems .................8 On/Off Problems ....................9 Audio Problem ....................11 Key Problems....................15... -
Page 2: General
Flash LED Real time clock FM radio (You need a headset to test) Total call time NOTE: Different names may occur depending on language setting and customization. 4/000 21-1/FEA 209 544/127 A 2(25) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 3: Misuse And Other No Warranty Issues
Below are some examples of what is not covered by warranty. Front window broken LCD cracked due to Corrosion components Clear scratches Mark after drop due to misuse. drop. on the PCB. 4/000 21-1/FEA 209 544/127 A 3(25) © Company Internal Sony Ericsson Mobile Communications AB... - Page 4 Corrosion components on the SIM reader damaged by System connector damaged by PCB. PCB. liquid. liquid Components around system System connector pad(s) connector damaged by liquid damaged by liquid 4/000 21-1/FEA 209 544/127 A 4(25) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 5: Liquid Intrusion Indicator
In the phone there is one indicator that can give you a hint to see if the phone is damage by liquid or not. This indicator is located at the lower right corner, which is possible to see without disassemble the phone. Fig. 1.2.1 4/000 21-1/FEA 209 544/127 A 5(25) © Company Internal Sony Ericsson Mobile Communications AB... - Page 6 Make a general visual inspection for misuse, corrosion or oxidation from liquid damage. No further action should be taken for a liquid damaged phone. Handle the unit according to local directives. 4/000 21-1/FEA 209 544/127 A 6(25) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 7: Appearance Problems
! If dirty – Clean ! If unacceptable damaged - Replace If the issue has not been resolved " ! Handle the unit according to local directives 4/000 21-1/FEA 209 544/127 A 7(25) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 8: Network/Signal Problems
! If damage replace Pogo pin ! If dirty/oxidize clean If the issue has not been resolved " ! Handle the unit according to local directives 4/000 21-1/FEA 209 544/127 A 8(25) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 9: On/Off Problems
! If damaged – Replace battery. Visually inspect the battery connector. ! If dirty or oxidized – Clean. On/Off problem Visually inspect the dome foil. ! If damaged replaced. 4/000 21-1/FEA 209 544/127 A 9(25) © Company Internal Sony Ericsson Mobile Communications AB... - Page 10 Reference Image Visually inspect the key pad ! If damaged replaced. If the issue has not been resolved " Handle the unit according to local directives 4/000 21-1/FEA 209 544/127 A 10(25) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 11: Audio Problem
If the issue has not been resolved " Replace the Microphone. If the issue has not been resolved " Handle the unit according to local directives 4/000 21-1/FEA 209 544/127 A 11(25) © Company Internal Sony Ericsson Mobile Communications AB... - Page 12 If the issue has not been resolved " ! Replace the Earphone. If the issue has not been resolved " ! Handle the unit according to local directives. 4/000 21-1/FEA 209 544/127 A 12(25) © Company Internal Sony Ericsson Mobile Communications AB...
- Page 13 Visually inspect the Loudspeaker ! If clogged – Clean or replace it. external port If the issue has not been resolved ! Change the loudspeaker. 4/000 21-1/FEA 209 544/127 A 13(25) © Company Internal Sony Ericsson Mobile Communications AB...
- Page 14 Visually inspect the contact pads on the ! If dirty clean. Loudspeaker PBA. If the issue has not been resolved " ! Handle the unit according to local directives. 4/000 21-1/FEA 209 544/127 A 14(25) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 15: Key Problems
• If damaged replace the key pad. Visually inspect the key pad If the issue has not been resolved " ! Handle the unit according to local directives. 4/000 21-1/FEA 209 544/127 A 15(25) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 16: Illumination Problems
! If damaged – Send the unit to an not illuminate electrical repair location. If the issue has not been resolved " ! Handle the unit according to local directives. 4/000 21-1/FEA 209 544/127 A 16(25) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 17: Alert Problems
Visually inspect the Loudspeaker ! If clogged – Clean or replace it. external port If the issue has not been resolved ! Change the loudspeaker. 4/000 21-1/FEA 209 544/127 A 17(25) © Company Internal Sony Ericsson Mobile Communications AB... - Page 18 If the issue has not been resolved ! Change the vibrator If the issue has not been resolved " Handle the unit according to local directives. 4/000 21-1/FEA 209 544/127 A 18(25) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 19: Sim Problems
Visually inspect the contacts springs on ! If dirty clean the SIM holder. If the issue has not been resolved! • Handle the unit according to local directives 4/000 21-1/FEA 209 544/127 A 19(25) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 20: Charging/Capacity Problems
Visually inspect the battery connector. • If dirty or oxidized – Clean. If the issue has not been resolved! • Handle the unit according to local directives 4/000 21-1/FEA 209 544/127 A 20(25) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 21: Camera Problems
If the issue has not been resolved " Change the camera If the issue has not been resolved • Handle the unit according to local " directives 4/000 21-1/FEA 209 544/127 A 21(25) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 22: Data Communication Problems
If dirty – Clean it. Connector If damaged – Replace it. If the issue has not been resolved " Handle the unit according to local directives. 4/000 21-1/FEA 209 544/127 A 22(25) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 23: Hands-Free Problems
Visually inspect the System Connector If dirty – Clean it. If damaged – Replace it. If the issue has not been resolved " Handle the unit according to local directives. 4/000 21-1/FEA 209 544/127 A 23(25) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 24: Software Problems
Note: Do a SW upgrade / content update refresh before sending the unit to a higher level. Do not scrap a phone that hasn’t been upgraded or a content refresh. If the failure still occurs, handle the unit according to the local directives. 4/000 21-1/FEA 209 544/127 A 24(25) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 25: Revision History
Trouble Shooting Guide, Mechanical 15 Revision History Rev. Date Changes / Comments 2007-04-30 First release 4/000 21-1/FEA 209 544/127 A 25(25) © Company Internal Sony Ericsson Mobile Communications AB...
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