WHO IS COVERED?
You must have proof of purchase to receive warranty service. A sales
receipt or other document showing that you purchased the product
is considered proof of purchase.
WHAT IS COVERED?
Warranty coverage begins the day you buy your product. For one year
thereafter, all parts will be repaired or replaced, and labor is free.
After one year from the day of purchase, you pay for the replacement
or repair of all parts, and for all labor charges.
All parts, including repaired and replaced parts, are covered only for
the original warranty period.When the warranty on the product
expires, the warranty on all replaced and repaired parts also expires.
WHAT IS EXCLUDED?
Your warranty does not cover:
• labor charges for installation or setup of the product, adjustment
of customer controls on the product, and installation or repair of
antenna systems outside of the product.
• product repair and/or part replacement because of misuse,
accident, unauthorized repair or other cause not within the
control of Philips Consumer Electronics Company.
• reception problems caused by signal conditions or cable or
antenna systems outside the unit.
• a product that requires modification or adaptation to enable it to
operate in any country other than the country for which it was
designed, manufactured, approved and/or authorized, or repair of
products damaged by these modifications.
• incidental or consequential damages resulting from the product.
(Some states do not allow the exclusion of incidental or
consequential damages, so the above exclusion may not apply to
you.This includes, but is not limited to, prerecorded material,
whether copyrighted or not copyrighted.)
• a product that is used for commercial or institutional purposes.
WHERE IS SERVICE AVAILABLE?
Warranty service is available in all countries where the product is
officially distributed by Philips Consumer Electronics Company. In
countries where Philips Consumer Electronics Company does not
distribute the product, the local Philips service organization will
attempt to provide service (although there may be a delay if the
appropriate spare parts and technical manual(s) are not readily
MAKE SURE YOU KEEP...
Please keep your sales receipt or other document showing proof of
purchase. Attach it to this owner's manual and keep both nearby. Also
keep the original box and packing material in case you need to return
This warranty gives you specific legal rights. You may have other rights which vary from state/province to state/province.
Philips Service Solutions Group, P.O. Box 2976, Longview,Texas 75606, USA, (903) 242-4800
One Year Free Labor
One Year Free Service on Parts
This product must be carried in for repair.
BEFORE REQUESTING SERVICE...
Please check your owner's manual before requesting service.
Adjustments of the controls discussed there may save you a service
TO GET WARRANTY SERVICE IN U.S.A.,
PUERTO RICO OR U.S. VIRGIN ISLANDS...
Take the product to a Philips factory service center (see enclosed
list) or authorized service center for repair.When the product has
been repaired, you must pick up the unit at the center. Centers may
keep defective parts.
(In U.S.A., Puerto Rico and U.S.Virgin Islands, all implied warranties,
including implied warranties of merchantability and fitness for a
particular purpose, are limited in duration to the duration of this
express warranty. But, because some states do not allow limitations
on how long an implied warranty may last, this limitation may not
apply to you.)
TO GET WARRANTY SERVICE IN CANADA...
Please contact Philips at:
(In Canada, this warranty is given in lieu of all other warranties. No
other warranties are expressed or implied, including any implied
warranties of merchantability or fitness for a particular purpose.
Philips is not liable under any circumstances for any direct, indirect,
special, incidental or consequential damages, howsoever incurred,
even if notified of the possibility of such damages.)
Please record the model and serial numbers found on the product
below. Also, please fill out and mail your warranty registration card
promptly. It will be easier for us to notify you if necessary.
MODEL # ________________________________________
EL4965E006 / MAC 4110 / 12-98
1-800-661-6162 (French Speaking)
1-800-363 7278 (English Speaking)