Limited Warranty - Toshiba Stratagy iES16 User Manual

Toshiba America Information Systems, Inc.
Digital Solutions Division

Limited Warranty

Toshiba America Information Systems, Inc., ("TAIS") warrants that this voice processing equipment (except for fuses, lamps,
and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new condition, be free
from defects in material and workmanship for twenty-four (24) months after delivery. This warranty is void (a) if the equipment
is used under other than normal use and maintenance conditions, (b) if the equipment is modified or altered, unless the
modification or alteration is expressly authorized by TAIS, (c) if the equipment is subject to abuse, neglect, lightning, electrical
fault, or accident, (d) if the equipment is repaired by someone other than TAIS or an authorized TAIS dealer, (e) if the
equipment's serial number is defaced or missing, or (f) if the equipment is installed or used in combination or in assembly with
products not supplied by TAIS and which are not compatible or are of inferior quality, design, or performance.
Customer will, at its sole cost and expense, provide the necessary Uninterruptible Power Supply (UPS) equipment as specified
by TAIS in the Stratagy Voice Processing General Description for use with the Stratagy ES system at all times. System failures
and/or damages resulting from either not using a UPS with the Stratagy ES or the use of a UPS not equivalent to that specified by
TAIS are not covered by this warranty.
The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligation with respect to the
equipment, is the repair or replacement by TAIS or its authorized dealer of such defective or missing parts as are causing the
malfunction with new or refurbished parts (at their option). If TAIS or one of its authorized dealers does not replace or repair
such parts, the retail customer's sole remedy will be a refund of the price charged by TAIS to its dealers for such parts as are
proven to be defective, and which are returned to TAIS through one of its authorized dealers within the warranty period and no
later than thirty (30) days after such malfunction, whichever first occurs.
Under no circumstances will the retail customer or any user or dealer or other person be entitled to any direct, special, indirect,
consequential, or exemplary damages, for breach of contract, tort, or otherwise. Under no circumstances will any such person be
entitled to any sum greater than the purchase price paid for the item of equipment that is malfunctioning.
To obtain service under this warranty, the retail customer must bring the malfunction of the machine to the attention of one of
TAIS' authorized dealers within the twenty-four (24) month period and no later than thirty (30) days after such malfunction,
whichever first occurs. Failure to bring the malfunction to the attention of an authorized TAIS dealer within the prescribed time
results in the customer being not entitled to warranty service.
THERE ARE NO OTHER WARRANTIES FROM EITHER TOSHIBA AMERICA INFORMATION SYSTEMS, INC., OR
TOSHIBA CORPORATION WHICH EXTEND BEYOND THE FACE OF THIS WARRANTY. ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, AND FITNESS FOR USE, ARE EXCLUDED.
No TAIS dealer and no person other than an officer of TAIS may extend or modify this warranty. No such modification or
extension is effective unless it is in writing and signed by the vice president and general manager, Telecommunication Systems
Division.