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See the Cooking Guide for more infor-
mation on cooking
problems
and
how to solve them.
2.
If you need
assistance%.
Call Whirlpool
COOL-LINE@ serv-
ice assistance
telephone
number.
Dial free from anywhere
in fhe U.S.:
l-800-253-1301
and talk with one of our trained con-
sultants. The consultant
can instruct
you in how to obtain satisfactory oper-
ation from your appliance
or, if serv-
ice is necessary,
recommend
a
qualified
service company
in your
area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Whirlpool Corporation
2000
M-63
Benton Harbor, MI 49022
Please include
a daytime
phone
number in your correspondence.
3.
If you need service?..
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$!,piE;;
4a
Whirlpool has a
nationwide
net-
service
compa-
nies.
Whirlpool
service
technicians
are trained
to
fulfill the product warranty and pro-
vide
after-warranty
service,
any-
where in the United States. To locate
the authorized
Whirlpool
service
company
in your area,
call
our
CCCL-LINE@ service assistance tele-
phone number (see Step 2) or look in
your telephone
directory
Yellow
Pages under:
APPLIANCES
-HOUSEHOLD
-
ELECTRICAL
APPLUNCES
-
MAJOR
- SERWCE
L REPAM
MAJOR-REPAIRING
L PARTS
OR
WASHlNG
YACBIIIES.
DRYERS
A IROllERS
- SERWClNC
4.
If you need FSP"
replacement parts%.
FSP is a registered
trademark
of
Whirlpool
Corporation
for quality
parts. Look for this symbol of quality
whenever
you need a replacement
part for your Whirlpool appliance.
FSP
replacement
parts will fit right and
work right, because they are made to
the same exacting
specifications
used to build every new Whirlpool
appliance.
To locate FSP replacement
parts in
your area, refer to Step 3 above or call
the Whirlpool
COOL-LINE service
assistance number in Step 2.
5. If you are not satisfied
with how the problem
was solved?..
l
Contact the Major Appliance
Con-
sumer
Action
Panel
(MACAP).
MACAP is a group of independent
consumer experts mat voices con-
sumer views at the highest levels of
the major appliance
industry
l
Contact
MACAP only when the
dealer,
authorized
servicer
or
Whirlpool
have failed
to resolve
your problem.
Major Appliance
Consumer
Action Panel
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your
action.
*When requesting assistance, please
provide:
model
number,
serial
number, date of purchase, and a
complete
description
of the prob-
lem. This information
is needed
in
order to better
respond
to your
request.
WHIRLPOOL APPLIANCES
AUTHORIZED WHIRLPOOL SERVICE
SERVICE
COMPANIES
XYZ SERVICE CO
123 MAPLE
999-9999
23
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