Page 1: Online Manual
Online Manual Printer Functions Overview Printing Troubleshooting English...
Page 2: Table Of Contents
Troubleshooting Canon Inkjet Cloud Printing Center........
Page 3 Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY..135 Printing with Windows RT..........136 Handling Paper, Ink Tanks, etc..
Page 4 WEEE (EU&EEA)..............192 Main Components and Their Use.
Page 5 Changing Settings Using Web Browser..........248 Registering Printer's Root Certificate to Web Browser.
Page 6 Option Menu..............310 Help Menu.
Page 7 Canon IJ Printer Driver........
Page 8 Canon IJ Status Monitor Description........
Page 9 Using PIXMA/MAXIFY Cloud Link............49 Troubleshooting.
Page 10 Message Appears on Computer During Setup........578 Checking Network Information.
Page 11 Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows)..629 Updating Printer Driver in Network Environment (Windows)....... . . 630 Errors and Messages.
Page 12 2112..............676 2113.
Page 13 5B00..............711 5B01.
Page 14 B202..............744 B203.
Page 15: Using This Online Manual
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
Page 16: Trademarks And Licenses
Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.
Page 17 Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
Page 18 copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute the Work and such Derivative Works in Source or Object form. 3. Grant of Patent License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable (except as stated in this section) patent license to make, have made, use, offer to sell, sell, import, and otherwise transfer the Work, where such license applies only to those patent claims licensable by such...
Page 19 limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE. You are solely responsible for determining the appropriateness of using or redistributing the Work and assume any risks associated with Your exercise of permissions under this License. 8.
Page 20 * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the Networks Associates Technology, Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 21 This distribution may include materials developed by third parties. Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 22 ---- Part 6: Cisco/BUPTNIC copyright notice (BSD) ----- Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and Telecommunications. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 23 IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. LEADTOOLS Copyright (C) 1991-2009 LEAD Technologies, Inc. CMap Resources ----------------------------------------------------------- Copyright 1990-2009 Adobe Systems Incorporated.
Page 24 Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:...
Page 25: Search Tips
Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper" Search Tips You can search for target pages by entering keywords in the search window. Important •...
Page 26 Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...
Page 27: Using The Printer
Using the Printer Printing Documents from Your Computer (Windows) Printing Documents from Your Computer (Mac OS)
Page 28: Printing Documents From Your Computer (Windows)
Printing Documents from Your Computer (Windows) Print documents from applications on a computer or other device as follows. 1. Pull out a cassette. 2. Load paper printing-side DOWN. 3. Align the paper guides with the paper length and width. 4. Insert the cassette. After you insert the cassette, a screen for registering paper information for the cassette is displayed on the LCD.
Page 29 7. Use the button to select the type of paper in the cassette, and then press the OK button. 8. Pull out the output tray extension (A) and open the paper output support (B). 9. In the application, select Print. You can often access the Print dialog box by selecting Print in the File menu.
Page 30 12. Select the paper source. In Paper Source, select the cassette where the paper is loaded. 13. Once the print settings are complete, click OK to print. Note • A variety of print settings can be configured with the printer driver. Printing from Application Software (Windows Printer Driver)
Page 31: Printing Documents From Your Computer (Mac Os)
Printing Documents from Your Computer (Mac OS) Print documents from applications on a computer or other device as follows. 1. Pull out a cassette. 2. Load paper printing-side DOWN. 3. Align the paper guides with the paper length and width. 4.
Page 32 7. Use the button to select the type of paper in the cassette, and then press the OK button. 8. Pull out the output tray extension (A) and open the paper output support (B). 9. In the application, select Print. You can often access the Print dialog by selecting Print...
Page 33 11. Select the paper size. In Paper Size, select the paper size you use. 12. Select Quality & Media from the pop-up menu.
Page 34 13. Select the media type. In Media Type, select the same media type loaded in the printer. 14. Select the paper source. In Paper Source, select the cassette where the paper is loaded. 15. Once the print settings are complete, click Print to print. Note •...
Page 35: Printer Functions
Download a Variety of Content Materials Print Items with Easy-PhotoPrint+ (Web Application) Managing Printer Conveniently Using Quick Utility Toolbox Available Connection Methods Using PIXMA/MAXIFY Cloud Link Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing with Windows RT...
Page 36: Printing From An Airprint-Enabled Printer
Printing from an AirPrint-enabled Printer Printing from an AirPrint-enabled Printer with Mac Printing from an AirPrint-enabled Printer with iOS Device...
Page 37: Printing From An Airprint-Enabled Printer With Mac
Printing from an AirPrint-enabled Printer with Mac Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note •...
Page 38 Note • If the printer's Auto Power On function is enabled, the printer is turned on automatically when it receives the print data. Load paper. 3. Perform printing on your application software. Print dialog appears. 4. Select your model name added as AirPrint printer from the Printer list in the Print Dialog. 5.
Page 39: Printing From An Airprint-Enabled Printer With Ios Device
Printing from an AirPrint-enabled Printer with iOS Device Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note •...
Page 40 4. Tap Print from menu options. 5. Select your model name from Printer on Printer Options. Important • Because some applications do not support AirPrint, Printer Options may not be displayed. If an application does not let you use printer options, you cannot print from that application.
Page 41 Note • Printer Options differ depending on the application that you are using. 6. When printing file type that has multiple pages, such as PDF file, tap Range and tap All Pages or select range of pages to be printed. 7.
Page 42 Load the envelope in vertically with the address side facing down so that the folded flap of the envelope will be faced up on the right side. Checking Print Status During printing, a Print Center icon is displayed in the list of recently used applications and you can use it to check the print progress.
Page 43: Connect Wirelessly In "Direct Connection
Connect Wirelessly in "Direct Connection" The printer supports "direct connection" in which you can connect to the printer wirelessly from a computer or smartphone without a wireless router. Switch to "direct connection" to print wirelessly. Using Printer with Direct Connection...
Page 44: Download A Variety Of Content Materials
PREMIUM Contents can be downloaded easily via Easy-PhotoPrint+. Downloaded PREMIUM Contents can be printed directly with Easy-PhotoPrint+. To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer. Note...
Page 45: Print Items With Easy-Photoprint+ (Web Application)
Print Items with Easy-PhotoPrint+ (Web Application) You can easily create and print personalized items such as calendars and collages, anytime and anywhere, by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation.
Page 46: Managing Printer Conveniently Using Quick Utility Toolbox
Managing Printer Conveniently Using Quick Utility Toolbox Quick Utility Toolbox is a shortcut menu that lets you access the functions you want to use with one click. After installing utilities compatible with Quick Utility Toolbox, they will be added to this menu. The Quick Utility Toolbox provides a convenient way to quickly launch added utilities for making printer settings and doing other management tasks.
Page 47: Available Connection Methods
Available Connection Methods The following connection methods are available on the printer. Wireless Connection • With a wireless router • Without a wireless router Wired Connection USB Connection Wireless Connection There are two methods for connecting the printer to your device (e.g. smartphone or tablet). One method is to connect using a wireless router, and the other method is to connect without using a wireless router.
Page 48: Usb Connection
• Connection Using a Wireless Router ◦ Connect the printer and a device using a wireless router. ◦ Connection methods vary depending on the wireless router type. ◦ You can change network settings such as the SSID and security protocol on the printer. ◦...
Page 49: Using Pixma/Maxify Cloud Link
Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
Page 50: Notice For Web Service Printing
Canon shall not be held responsible for any damages resulting from such actions. • In no event shall Canon be liable for any damages whatsoever resulting from the use of the web services.
Page 51: Using Pixma/Maxify Cloud Link From Your Smartphone, Tablet, Or Computer
Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Registering User Information to Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a PIXMA/MAXIFY Cloud Link User...
Page 52: Before Using Canon Inkjet Cloud Printing Center
Before Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer.
Page 53: Requirements For Canon Inkjet Cloud Printing Center Operation
Requirements for Canon Inkjet Cloud Printing Center operation Computer x86 or x64 1.6 GHz or higher 2 GB or higher Resolution 1024 x 768 pixels or higher Monitor display Number of display colors 24 bits (true-color) or higher Browser Internet Explorer 9...
Page 54 • In an in-house network environment, the 5222 port must be released. For confirmation instructions, contact the network administrator.
Page 55: Registering User Information To Canon Inkjet Cloud Printing Center
Registering User Information to Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. If your model has color LCD monitor If your model has monochrome LCD monitor...
Page 56: Registering User Information To Canon Inkjet Cloud Printing Center (Color Lcd Monitor)
Registering User Information to Canon Inkjet Cloud Printing Center (Color LCD Monitor) To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. Registering from Printer 1. Check that the printer is connected to the Internet 2.
Page 57 To return to the cloud main screen, select Exit. Note • You must have a special app to read QR codes from your smartphone or tablet. If you do not have an app that reads QR codes on your smartphone or tablet, install one from App Store or Google Play.
Page 58 In the displayed screen, enter the E-mail address that you want to register, and then select Continue registration. Note • If you enter an e-mail address that has already been registered, you will receive an "already registered" e-mail. Follow the instructions in the e-mail, and register a different e-mail address. Important •...
Page 59 1. Check that e-mail containing URL has been sent to registered e-mail address, and access URL 2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center, read the statements, and select Agree if you agree...
Page 60 3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next.
Page 61 Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important •...
Page 62 • The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 5. Specify the Time zone setting, and select Done Select your region on the list. If you cannot find your region on the list, select the one closest to your region.
Page 63 Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...
Page 64: Monitor)
Registering User Information to Canon Inkjet Cloud Printing Center (Monochrome LCD Monitor) To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. Print registration information from the printer 1. On the printer operation panel, select the Setup button, and then select Web service setup ->...
Page 65 2. When the printer registration screen is displayed, select Create new account 3. Enter the E-mail address and Printer registration ID of the printer's owner, and then select OK The registration page URL is sent to the e-mail address entered.
Page 66 User Registration 1. Check that e-mail containing URL has been sent to entered e-mail address, and access 2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center, read the statements, and select Agree if you agree...
Page 67 3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next.
Page 68 Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important •...
Page 69 • The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 5. Specify the Time zone setting, and select Done Select your region on the list. If you cannot find your region on the list, select the one closest to your region.
Page 70 Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...
Page 71: Printing Your Printer Registration Id
• Some models do not support this function. To add a printer by using Canon Inkjet Cloud Printing Center, you will need a Printer registration ID. From the operation panel of this printer, print the URL of the authentication site and your Printer registration ID.
Page 72 If your model has monochrome LCD monitor 2. On the printer operation panel, select the Setup button, and then select Web service setup -> Connection setup -> IJCloudPrintingCtr -> Register w/ service 3. In the registration confirmation window, Select Yes 4.
Page 73: Registering User Information To Canon Inkjet Cloud Printing Center (No Lcd Monitor/Using Pro-1000 Series Or Pro-500 Series)
Registering User Information to Canon Inkjet Cloud Printing Center (No LCD Monitor/Using PRO-1000 series or PRO-500 series) To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. Registering from Your Smartphone, Tablet, or Computer 1.
Page 74 If you want to register a different e-mail address, select Do not send to display the E-mail address entry screen. In the displayed screen, enter the E-mail address that you want to register, and then select Continue registration. Note • If you enter an e-mail address that has already been registered, you will receive an "already registered"...
Page 75 1. Check that e-mail containing URL has been sent to registered e-mail address, and access URL 2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center, read the statements, and select Agree if you agree...
Page 76 3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next.
Page 77 Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important •...
Page 78 • The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 5. Specify the Time zone setting, and select Done Select your region on the list. If you cannot find your region on the list, select the one closest to your region.
Page 79 Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...
Page 80: Using Canon Inkjet Cloud Printing Center
Using Canon Inkjet Cloud Printing Center When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service. 1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/) 2.
Page 81: Printing Procedure
Printing procedure This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example. Important • The available functions differ depending on the app. • The printing procedure differs depending on the app. • You need to get the account and register photo and other data beforehand.
Page 82 4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Print...
Page 83 6. A print job completion message appears, and printing starts To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed.
Page 84: Canon Inkjet Cloud Printing Center Window
Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center.
Page 85 The licensing information of Canon Inkjet Cloud Printing Center is displayed. Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center, the Main screen appears. If you are using a smartphone or a tablet, you can also print photos and documents.
Page 86 Select how to manage and set Manage by group (for office users). Mng. printer screen From the Mng. printer screen, you can check update printer information registered to the Canon Inkjet Cloud Printing Center, copy apps, change printer names, delete printers, and printers.
Page 87 • If Select how to manage has been set, you can use this function only when you select Manage app availability by printer. For details, see "Tips on Using Canon Inkjet Cloud Printing Center (at Work)". • Change the printer name When you select , a screen to change the printer name appears.
Page 88 • Although the number of printers that can be registered for one domain is not limited, only up to 16 printers are guaranteed to operate. Manage users screen From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete...
Page 89 To change the privileges of the Administrator or a Standard user, select Authority for the user whom you want to change the settings for. Group management screen From the Group management screen, you can use functions for checking group information registered to Canon Inkjet Cloud Printing Center, changing groups, deleting groups, adding groups, and setting up users, printers, and apps belonging to each group.
Page 90 To switch between app registration/deletion, select Web services Displays the external link service. You can restrict the use of other web services that use Canon Inkjet Cloud Printing Center accounts such as Easy-PhotoPrint+. To switch between service linking/release, select appears for items that do not have anything selected.
Page 91 If you delete all groups, you must create a new one. To set a different management method, set the target method from the Select how to manage screen. • Add group Add a group to be used in Canon Inkjet Cloud Printing Center. Note • You can register up to 20 groups.
Page 92 Advanced management screen The Advanced management screen allows you to set the management method for printer users and apps that can be used. To go to the setup screen, select • Require security code Each user can set a Security code, start the app, and perform printing and other operations.
Page 93 Manage app availability by user When one printer is used, you can manage the usable apps by user. For usage examples, see "Tips on Using Canon Inkjet Cloud Printing Center (at Home/If you are using PRO-1000 series or PRO-500 series)".
Page 94 (3) Printer name area The registered name of the printer selected is displayed. The Administrator can change the printer name from the Mng. printer screen of the left context menu. (4) Right context menu When you select , the context menu appears. The information displayed depends on the menu currently selected in the menu area.
Page 95 From the My account screen, you can display the Permitted services screen and clear any linked service setting. • Help/legal notices The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. • Log out This opens the Log out screen of the Canon Inkjet Cloud Printing Center.
Page 96 (5) Display area The display changes based on the menu you select. (6) Menu area The following 4 menu buttons are displayed: • Apps This displays the list of registered apps in the Display area. • Config This displays the Register apps screen in the Display area.
Page 97 On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select , the details of the app are displayed. When you select , you can choose to register or unregister the app.
Page 98 : Can be used with genuine Canon ink. If you are using a G3000 series model, you cannot use this service because the model is not supported. • Properties This screen displays the status of the printer that is currently selected.
Page 99 This section introduces those functions by using a family of 3 (father, mother, and child) as an example. If the father registers the printer to Canon Inkjet Cloud Printing Center, only the father is managed by the service, and the mother and the child cannot use the service unless the father tells them the login E-mail address and Password.
Page 100 3. The father selects Add user, and by following the screen instructions, registers the mother and child as users. After this registration is complete, the mother and child can individually use the service.
Page 101 After the Administrator (father) specifies settings according to the procedure below, the father, the mother, and the child will be able to manage apps individually. 1. As the Administrator, the father logs in to Canon Inkjet Cloud Printing Center selects Advanced management from 2. For Select how to manage, the father selects Set...
Page 102 3. The father sets Manage app availability by user and selects OK 4. The screen for checking the management method change appears To complete the setup and return to the Advanced management window, select OK.
Page 103 All registered users can register and delete apps freely.
Page 104 Tips on Using Canon Inkjet Cloud Printing Center (at Work) The Group management function allows you take advantage of the many useful functions that the service offers for office use. This section introduces an example in which two printers are used, the Administrator is the senior clerk, and the other members are the company president, the section manager, and the new hire.
Page 105 4. The senior clerk selects Advanced management from 5. For Select how to manage, the senior clerk selects Set...
Page 106 6. The senior clerk sets Manage by group (for office users) and selects OK Note • If Group management has already been set up, refer to step 10 and the subsequent steps. 7. On the screen for checking management method changes, the senior clerk checks the displayed information and selects OK.
Page 107 This appears only if the selected mode is Group management. To complete the setup and display the Group management screen, select OK. Note • With the default settings, the group is named "group1". • With the default settings, all registered users belong to the same group. 8.
Page 108 10. Select Settings, and in group setup screen, check that all users on the Users tab are selected 11. On Printers tab, check that all printers are selected 12. On Apps tab, set only Evernote app to...
Page 109 To switch between app registration/deletion, select To return to the Group management screen, select Close. This completes the setup of the group to be used by the entire office. Note • The group setup screen displays all users and printers that are registered in the domain. •...
Page 110 1. From , select Group management Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. In displayed screen, select Add group...
Page 111 3. The senior clerk enters the Group name and selects OK In this field, enter "President" as the president-only group because you will be setting apps that only the president can use. Important • The following restrictions apply to entering the Group name. •...
Page 112 5. On Users tab, select only president 6. On the Printers tab, select printer to be used. 7. On the Apps tab, set the Evernote and Facebook apps to...
Page 113 To switch between app registration/deletion, select To return to the Group management screen, select Close. The above procedure allows you to set apps that only the president can use. Note • The group setup screen displays all users and printers that are registered in the domain. Limiting Apps That All Members Can Use on Printer To set the apps to be used on the printer, use the following procedure provided by this service.
Page 114 Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. For Apps available on printers that do not require a security code, select Settings 3. On Apps tab, set only Evernote app to...
Page 115 To switch between app registration/deletion, select To return to the Group management screen, select Close. The above procedure sets up Evernote as the only app that all users can use on the printer. Limiting Apps That Individual Users Can Use on Printer For each user, you can set the apps that the user can use on the printer.
Page 116 2. For Require security code, select Set. 3. Select printer for setting up Security code. Security codes identify individual users when multiple users are using a printer.
Page 117 Note • On models where the settings cannot be changed, this function cannot be selected. Some models do not support this function. To check whether your model supports this function, see "Models that Support Security Codes". 4. Set up Security code If there are users who have not set up a Security code, a screen appears for checking whether to send an e-mail prompting those users to set up a Security code.
Page 118 Important • The following character restriction applies to Security code entries: • Up to 8 alphanumeric characters The Security code change process ends, and the change completion message appears. In the message screen, select OK to return to the main screen. 5.
Page 119 Note • If you have not set a Security code, set a Security code from account, and then Log in. 8. Select Facebook app Only the president will be able to use the Facebook app from the printer. Limiting Printers That Individual Users Can Use As an example, this section describes the procedure for setting up one printer for the president and another printer for all users.
Page 120 1. From , select Group management Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. Select Settings for the group containing all users 3. On the Printers tab, clear printer that was set up for president...
Page 121 To return to the Group management screen, select Close. Important • If a user is being managed in multiple groups and an app is deleted or the target printer is changed for one of those groups, the user can still use that app or printer if the one of the other groups allows it.
Page 122: What Is A Security Code
Security code to prevent other users from using your account. • This code is valid only when you use MAXIFY Cloud Link from the printer operation panel. You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone, tablet, or computer.
Page 123: Adding A Printer
Adding a Printer With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows: If your model has color LCD monitor If your model has monochrome LCD monitor...
Page 124 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3. When printer addition complete message appears, select OK The printer addition process ends, and the main screen of Canon Inkjet Cloud Printing Center appears.
Page 125 Note • If you select Cancel, the printer selection status does not change and the main screen of Canon Inkjet Cloud Printing Center appears. Adding a PIXMA/MAXIFY Cloud Link User...
Page 126: Adding A Pixma/Maxify Cloud Link User
Adding a PIXMA/MAXIFY Cloud Link User Several people can use one printer. This section describes the user addition procedure and the user privileges. Adding a user 1. On the service screen, select Manage users from 2. Select Add user...
Page 127 Note • When you select Add user, the service first checks whether the maximum number of users has been reached. If new users can be added, the user registration screen appears. • The maximum number of users that can be added for 1 printer is 20. 3.
Page 128 6. Register a password for logging in to the Canon Inkjet Cloud Printing Center. On the My Account Registration screen, enter you desired password into Password and Password (Confirmation) and select Next. Important • There are character restrictions for the Password, as shown below.
Page 129 7. Enter Nickname Enter any user name that you want to use. Important • The user name entry field has the following character restrictions: • The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 8.
Page 130 A Standard user can check printer information and start apps. For information about the functions that each user can use, refer to the "Canon Inkjet Cloud Printing Center window". If you are using MAXIFY Cloud Link from the printer, select Multiuser mode in the Mng.
Page 131 • To set Multiuser mode without sending a notification e-mail, select Cancel. Troubleshooting Canon Inkjet Cloud Printing Center...
Page 132: Troubleshooting Canon Inkjet Cloud Printing Center
If the information is still not updated, then check that the product is connected to the Internet. If you do not receive the registration e-mail You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud Printing Center.
Page 133: If You Cannot Print
To display printer information, go to the Online Manual home page, and see "Checking Printer Information" for your model. After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the beginning. If you cannot print Check the following if you cannot print.
Page 134 Internet connection, and then re-submit the print job. Printing starts on its own even if you do not do anything A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services. If your model has color LCD monitor...
Page 135: Print Easily From A Smartphone Or Tablet With Canon Print Inkjet/Selphy
Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/ SELPHY Use the "Canon PRINT Inkjet/SELPHY" application to easily print photos saved on a smartphone or tablet (iOS or Android) wirelessly. Canon PRINT Inkjet/SELPHY can be downloaded from App Store and Google Play.
Page 136: Printing With Windows Rt
When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the Printer status and specify detailed print settings. (The available functions will differ depending on your usage environment and connection method.)
Page 137: Handling Paper, Ink Tanks, Etc
Handling Paper, Ink Tanks, etc. Loading Paper Paper Sources Loading Plain Paper / Photo Paper Loading Envelopes Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the LCD...
Page 138: Loading Paper
Loading Paper Paper Sources Loading Plain Paper / Photo Paper Loading Envelopes...
Page 139: Paper Sources
Paper Sources Types and Sizes of Paper You Can Use Paper can be loaded in cassette 1 (A) and in cassette 2 (B). On top, cassette 1 (A) holds all sizes of paper that are compatible with the printer, such as plain paper, photo paper, and envelopes.
Page 140 D: Lock position for stowing the cassette Set to position D when the printer will not be used for some time, or before shipping it. In this position, the cassette is flush against the surface of the printer. Note that paper cannot be loaded in this position. E: Lock position for A4 or Letter-sized paper or smaller Set to position E for paper of A4 or Letter size or smaller.
Page 142: Loading Plain Paper / Photo Paper
Loading Plain Paper / Photo Paper Load paper in cassette 1 or cassette 2. * This example demonstrates loading in cassette 1, but paper is loaded the same way in cassette 2. Important • Paper may jam if you test printing by cutting plain paper into smaller sizes, such as 4" x 6" (10 x 15 cm) or 5"...
Page 143 3. Slide the front (A) and right (B) paper guides out to make room for the paper. 4. Load the stack of paper printing-side DOWN, centered on the cassette. Important • Always load paper in portrait orientation (C). Loading paper in landscape orientation (D) may cause paper jams.
Page 144 Feeding problems may occur if the paper is touching the protrusion (E). • To load paper 5" x 7" (13 x 18 cm) or smaller, lift the tab (F) on the paper guide. (Only cassette 1 can be used for paper of this size.) •...
Page 145 Note • Do not load sheets of paper past the load limit mark (H). • Keep the stack height below the paper guide tabs (I). 7. Insert the cassette. Push the cassette into the printer until it stops. After you insert the cassette, a screen for registering paper information for the cassette is displayed on the LCD.
Page 146 8. Press the OK button. 9. Use the button to select the size of paper in the cassette, and then press the OK button. Note • Current page size and media type settings are marked with a Paper Settings 10. Use the button to select the type of paper in the cassette, and then press the OK button.
Page 147 Note • Before printing, select the size and type of loaded paper on the print settings screen of the printer driver.
Page 148: Loading Envelopes
Loading Envelopes Load envelopes in cassette 1. Once you have set up the printer driver correctly, addresses are automatically rotated and printed to suit the envelope orientation. Important • Do not use the following envelopes. These kinds of envelops may become stuck or cause the printer to malfunction.
Page 149 3. Slide the front (A) and right (B) paper guides out to make room for the paper. 4. Load the envelopes face-DOWN, centered in cassette 1. The flap will face up, as shown below. Up to 10 envelopes can be loaded at once. Note •...
Page 150 5. Align the front paper guide (A) with the edge of the envelopes. 6. Slide the right paper guide (B) to align the right and left guides with both edges of the envelopes. Do not set the paper guides too firmly against the envelopes, which may cause feeding problems. Note •...
Page 151 8. Press the OK button. 9. Use the button to select the size of envelopes in the cassette, and then press the OK button. Note • Current page size and media type settings are marked with a Paper Settings 10. Use the button to select Envelope, and then press the OK button.
Page 152 Note • Before printing, select the size and type of loaded envelopes on the print settings screen of the printer driver.
Page 153: Replacing Ink Tanks
Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the LCD...
Page 154: Replacing Ink Tanks
Replacing Ink Tanks In the case of warnings or errors caused by low ink levels, messages appear on the LCD to notify you. Respond to the message as needed. Message Appears Note • If printing is faint or affected by white streaks even when there is enough ink, see Maintenance Procedure.
Page 155 • If you leave the front cover open for more than 60 minutes, the print head holder will move to the right. In this case, close the front cover and open it again. Note • If a warning about ink tank replacement appears, check the message and press the OK button. 2.
Page 156 Important • Do not touch the contact (C) or interface (D) of the ink tank. 4. Insert the new ink tank, aligning it with the installation guide (E) on the printer.
Page 157 Important • The ink tank will not fit in the wrong position. Check the label under the installation position, and install the ink tank in the correct position. 5. Push the ink tank in firmly until it clicks into place. 6.
Page 158 • Installed ink tanks cannot be removed until a replacement message appears. 7. Close the front cover. After ink tank replacement, the printer starts mixing the ink automatically. Wait until this noise stops. (Mixing takes 1–2 minutes.) Note • Respond to any error messages as needed. Message Appears •...
Page 159: Checking Ink Status On The Lcd
Checking Ink Status on the LCD You can also check ink status on the LCD. A symbol appears in area A in case of any messages about the remaining ink level. Example: Ink tank is running low. Prepare a new ink tank. Note •...
Page 160: Maintenance
Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer (Windows) Performing Maintenance Functions from Your Computer (Mac OS) Cleaning...
Page 161: If Printing Is Faint Or Uneven
If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head...
Page 162: Maintenance Procedure
Maintenance Procedure Follow these steps to restore print quality if printing becomes faint or uneven, colors are incorrect, or printing results are not as expected (as when parallel lines are not printed parallel). Note • Increasing the print quality in the printer driver may give better results. Changing the Print Quality and Correcting Image Data (Windows) Changing the Print Quality and Correcting Image Data (Mac OS)
Page 163 Note • If printing problems remain even after step 4, turn the printer off, wait at least 24 hours, and perform deep print head cleaning again. If the problem is still not resolved, the print head may be damaged. Contact the service center. To Correct Misalignment: Align the print head.
Page 164: Printing The Nozzle Check Pattern
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether ink is being ejected correctly from the print head nozzles. Note • If ink runs out as the nozzle check pattern is printed, an error message appears on the LCD. Message Appears What you will need: one sheet of A4 or Letter-sized plain paper 1.
Page 165: Examining The Nozzle Check Pattern
Examining the Nozzle Check Pattern Examine the nozzle check pattern and clean the print head if necessary. 1. Check for any missing lines in pattern A or horizontal white streaks in pattern B. C: Number of pages printed to date If pattern A has missing lines: The print head must be cleaned.
Page 166: Cleaning The Print Head
Cleaning the Print Head Clean the print head if the nozzle check pattern has missing lines or horizontal white streaks. Cleaning unclogs nozzles and restores the print head to a better condition. However, because print head cleaning consumes ink, this operation is advisable only when necessary. Note •...
Page 167: Deep Print Head Cleaning
Deep Print Head Cleaning If standard print head cleaning does not improve print quality, try deep print head cleaning. However, because deep print head cleaning consumes more ink, this operation is advisable only when necessary. Note • Deep print head cleaning can also be performed from a computer. When using a computer, you can also select the ink group for deep cleaning.
Page 168: Aligning The Print Head
Aligning the Print Head If printed images seem distorted, as when parallel lines are not printed parallel, align the print head. Note • If ink runs out as the print head alignment sheet is printed, an error message appears on the LCD. Message Appears What you will need: one sheet of A4 or Letter-sized plain paper (recycled paper is acceptable)* * Use white paper that is clean on both sides.
Page 169 Aligning the Print Head Position Manually (Mac OS)
Page 170: Performing Maintenance Functions From Your Computer (Windows)
Performing Maintenance Functions from Your Computer (Windows) Cleaning the Print Heads Aligning the Print Head Position Printing a Nozzle Check Pattern...
Page 171: Cleaning The Print Heads
Cleaning the Print Heads The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for cleaning the print head is as follows: Cleaning 1.
Page 172 2. Click Deep Cleaning on the Maintenance tab When the Deep Cleaning dialog box opens, select the ink group for which deep cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing deep cleaning. 3.
Page 173: Aligning The Print Head Position
Aligning the Print Head Position Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
Page 174: Aligning The Print Head Position Manually
Aligning the Print Head Position Manually Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
Page 175 Important • Do not open the front cover while printing is in progress. 8. Check the printed pattern Enter the numbers of the patterns with the least noticeable streaks in the associated boxes. Even if the patterns with the least noticeable streaks are clicked in the preview window, their numbers are automatically entered in the associated boxes.
Page 176 Enter the numbers of the patterns with the least noticeable stripes or streaks in the associated boxes. Even if the patterns with the least noticeable stripes or streaks are clicked in the preview window, their numbers are automatically entered in the associated boxes. When you have entered all the necessary values, click OK.
Page 177: Printing A Nozzle Check Pattern
Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1.
Page 178: Cleaning
Cleaning Cleaning Exterior Surfaces Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning) Cleaning Cassette Pads...
Page 179: Cleaning Exterior Surfaces
Cleaning Exterior Surfaces Using a soft, dry cloth such as an eyeglass cloth, gently wipe the surfaces clean. Smooth out any wrinkles in the cloth before you begin. Important • Before cleaning the printer, turn it off and unplug it. •...
Page 180: Cleaning Paper Feed Rollers
Cleaning Paper Feed Rollers Dusty or dirty paper feed rollers may prevent correct feeding. In this case, clean the paper feed rollers. However, because cleaning causes roller wear, perform cleaning only when necessary. What you will need: three sheets of A4 or Letter-sized plain paper 1.
Page 181 9. Press the Back button to exit. If the problem remains after you clean the paper feed rollers, contact the service center.
Page 182: Cleaning Inside The Printer (Bottom Plate Cleaning)
Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains inside the printer as follows. Clean this way regularly, because any dust or excess ink in the printer may get on your printouts. What you will need: one sheet of A4 or Letter-sized plain paper* * Use a new sheet of paper.
Page 183 5. Pull out the output tray extension and open the paper output support. 6. Press the Setup button, use the button to select Maintenance, and then press the OK button. LCD and Operation Panel 7. Use the button to select Bottom cleaning, and then press the OK button. The paper now cleans inside the printer as it passes through.
Page 184: Cleaning Cassette Pads
Cleaning Cassette Pads If the pad in a cassette becomes dirty or covered with paper dust, multiple sheets of paper may be ejected at once. Clean cassette pads as follows. What you will need: cotton swab 1. Pull out cassette 1 or cassette 2 and remove the paper. 2.
Page 185: Overview
Overview Safety Safety Precautions Regulatory Information WEEE (EU & EEA) Main Components and Their Use Main Components Power Supply LCD and Operation Panel Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel Changing Printer's Setting Using Web Browser Network Connection...
Page 186 Ensuring Optimal Printing Results Ink Tips Printing Tips Check Paper Settings Before Printing Set Cassette Paper Information After Loading Paper Canceling Print Jobs Keeping Print Quality High Transporting Your Printer Legal Restrictions on Printing Specifications...
Page 187: Safety
Safety Safety Precautions Regulatory Information WEEE (EU&EEA)
Page 188: Safety Precautions
Safety Precautions Choosing a location • Do not install the printer in a location that is unstable or subject to excessive vibration. • Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
Page 189: Regulatory Information
20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
Page 190: Environmental Information
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules.
Page 192: Weee (Eu&Eea)
For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon- europe.com/weee.
Page 193 U kunt ook het schema voor de afvoer van afgedankte elektrische en elektronische apparatuur (AEEA) raadplegen. Ga voor meer informatie over het inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canon- europe.com/weee.
Page 194 Si desea más información acerca de la devolución y reciclado de RAEE, visite la web www.canon-europe.com/weee. Només per a la Unió Europea i a l’Espai Econòmic Europeu (Noruega, Islàndia i Liechtenstein) Aquest símbol indica que aquest producte no s’ha de llençar a les escombraries de la llar, d’acord amb la...
Page 195 Yderligere oplysninger om, hvor du kan bortskaffe dit elektronikaffald med henblik på genanvendelse, får du hos de kommunale renovationsmyndigheder. Yderligere oplysninger om returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www.canon- europe.com/weee.
Page 196 Du kan få mer informasjon om hvor du kan avhende utrangert utstyr til resirkulering ved å kontakte lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du finner mer informasjon om retur og resirkulering av WEEE-produkter på www.canon-europe.com/weee. Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle.
Page 197 úřad vaší obce, správní orgán vykonávající dozor nad likvidací odpadu, sběrny OEEZ nebo služba pro odvoz komunálního odpadu. Další informace týkající se vracení a recyklace OEEZ naleznete na adrese www.canon-europe.com/weee. Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein) országaiban...
Page 198 WEEE lub skontaktować się z przedsiębiorstwem zajmującym się wywozem odpadów domowych. Więcej informacji o zwracaniu i recyklingu zużytego sprzętu elektrycznego i elektronicznego znajduje się w witrynie www.canon-europe.com/weee. Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko) Tento symbol znamená, že podľa Smernice 2012/19/EÚ...
Page 199 į savo miesto valdžios institucijas, atliekų tvarkymo organizacijas, patvirtintų EEĮ atliekų sistemų arba jūsų buitinių atliekų tvarkymo įstaigų atstovus. Išsamesnės informacijos apie EEĮ atliekų grąžinimo ir perdirbimo tvarką galite rasti apsilankę tinklalapyje www.canon- europe.com/weee. Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn)
Page 200 OEEO. Če želite več informacij o vračanju in recikliranju izdelkov v skladu z direktivo OEEO, obiščite www.canon-europe.com/weee. Само за Европейския съюз и ЕИП (Норвегия, Исландия и Лихтенщайн) Този...
Page 201 şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/ weee. Samo za Europsku uniju i EEZ (Norveška, Island i Lihtenštajn) Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi (2012/19/EC) i vašem nacionalnom zakonu. Ovaj proizvod je potrebno predati na posebno mjesto za sakupljanje otpada, npr.
Page 202: Main Components And Their Use
Main Components and Their Use Main Components Power Supply LCD and Operation Panel...
Page 203: Main Components
Main Components Front View Rear View Inside View Operation Panel...
Page 204: Front View
Front View (1) operation panel Used to adjust settings or operate the printer. Operation Panel (2) front cover Open to replace ink tanks or clear internal paper jams. (3) paper output tray Pull out to support printed documents. The tray covers the cassette when extended. Normally, leave the tray out.
Page 205: Rear View
Rear View (1) rear cover Open to clear paper jams. (2) power cord connector Connect the supplied power cord. (3) wired LAN connector Connect an Ethernet cable to use the printer in a local network. (4) USB port Connect the USB cable for a direct connection with a computer. Important •...
Page 206: Inside View
Inside View (1) ink tank eject lever Push up to remove ink tanks. (2) print head holder The print head is pre-installed. Note • For instructions on replacing ink tanks, see Replacing Ink Tanks.
Page 207: Operation Panel
Operation Panel * Here, all operation panel indicators are shown lit for the purpose of illustration. (1) LCD (Liquid Crystal Display) Displays messages, menu items, and operating status. (2) ON button Turns the printer on or off. Turning the Printer On and Off (3) POWER lamp Remains lit after flashing when the printer is turned on.
Page 208: Power Supply
Power Supply Confirming that the Power Is On Turning the Printer On and Off Checking the Power Plug/Power Cord Unplugging the Printer...
Page 209: Confirming That The Power Is On
Confirming that the Power Is On The POWER lamp is lit when the printer is on. Even if the LCD is off, as long as the POWER lamp is lit, the printer is on. Note • After you turn the printer on, it requires a warm-up period of about 20 seconds before any operations. Wait until the standby screen is displayed.
Page 210: Turning The Printer On And Off
Turning the Printer On and Off Turning the printer on 1. Press the ON button to turn the printer on. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note • After you turn the printer on, it requires a warm-up period of about 20 seconds before any operations.
Page 211 Note • You can set the printer to turn off automatically after a specified period when no print jobs are received from a computer. This feature is enabled by default. From your printer Turning on/off Printer Automatically From your computer Managing the Printer Power (Windows) Managing the Printer Power (Mac OS)
Page 212: Checking The Power Plug/Power Cord
Checking the Power Plug/Power Cord Disconnect the power plug/power cord and check it once a month to ensure that it is not affected by these problems. • Excessively hot • Corroded • Bent • Worn • Cracked or split Caution •...
Page 213: Unplugging The Printer
Unplugging the Printer Always follow these steps when unplugging the printer. Important • Unplug the printer only after pressing the ON button and confirming that the POWER lamp is off. Unplugging the printer while the POWER lamp is still on may cause the print head to dry out or become clogged, which may affect print quality.
Page 214: Lcd And Operation Panel
LCD and Operation Panel Press the Setup button (A) on the operation panel to display the Setup menu screen, from which you can select a variety of functions and settings. Selecting Items in Menus or Settings On the menu or settings screen, use the button (B) to select an item or option, and then press the OK button (C) to continue.
Page 215 Press the OK button (C). Use the button (B) to change the setting, and then press the OK button (C).
Page 216: Changing Settings
Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel Changing Printer's Setting Using Web Browser...
Page 217: Changing Printer Settings From Your Computer (Windows)
Changing Printer Settings from Your Computer (Windows) Changing the Print Options Registering a Frequently Used Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
Page 218: Changing The Print Options
Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from the driver settings, or printing fails.
Page 219 The Page Setup tab is displayed again.
Page 220: Registering A Frequently Used Printing Profile
Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
Page 221 Enter a name in the Name field. If necessary, click Options..., set the items, and then click OK. In the Save Commonly Used Settings dialog box, click OK to save the print settings and return to the Quick Setup tab. The name and icon are displayed in Commonly Used Settings.
Page 222: Managing The Printer Power
Managing the Printer Power This function allows you to manage the printer power from the printer driver. The procedure for managing the printer power is as follows: Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver.
Page 223 Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable,...
Page 224: Reducing The Printer Noise
Reducing the Printer Noise The silent function allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: Quiet Settings 1.
Page 225 Note • The effects of the quiet mode may be less depending on the paper source and the print quality settings.
Page 226: Changing The Printer Operation Mode
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. The procedure for configuring Custom Settings is as follows: Custom Settings 1. Open the printer driver setup window 2. Make sure that the printer is on, and then click Custom Settings on the Maintenance The Custom Settings dialog box opens.
Page 227 message display and allows you to continue printing. To disable detection of paper setting mismatches, select this check box. Ink Drying Wait Time You can set the length of the printer rest time until printing of the next page begins. Moving the slider to the right increases the pause time, and moving the slider to the left decreases the time.
Page 228: Changing Settings From Operation Panel
Changing Settings from Operation Panel Changing Settings from Operation Panel Setting Items on Operation Panel Output settings LAN settings Dev. user settings Firmware update Cassette settings Reset setting Web service setup System information Quiet setting Turning on/off Printer Automatically...
Page 229: Changing Settings From Operation Panel
Changing Settings from Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Prevent abrasion as an example. Note • The * (asterisk) on the LCD indicates the current setting. Make sure printer is turned on.
Page 230: Setting Items On Operation Panel
Setting Items on Operation Panel Items for Printer Dev. user settings Web service setup Turning on/off Printer Automatically Quiet setting Items for Paper/Printing Output settings Cassette settings Paper Settings Items for Maintenance/Management System information Firmware update LAN settings Reset setting...
Page 231: Output Settings
Output settings Select this setting item from Device settings on Setup menu. • Prevent abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality.
Page 232: Lan Settings
LAN settings Select this setting item from Device settings on Setup menu. • Change LAN Enables either wireless LAN, wired LAN, or direct connection. You can also disable all. • Wireless LAN setup Selects the setup method for wireless LAN connection. Note •...
Page 233 Printing Network Settings Important • The network settings printout contains important information about your network. Handle it with care. • Other settings Important • You cannot select the items below when LAN inactive is selected for Change LAN. ◦ TCP/IP settings Performs IPv4 or IPv6 setting.
Page 234 Selecting Active allows you to enable discontinuous reception when using wired LAN. Note • Depending on the router you are using, discontinuous reception may not be enabled even though Active is selected. • Discontinuous reception is enabled only while the printer is on standby. (The LCD is in the screen saver mode.)
Page 235: Dev. User Settings
Dev. user settings Select this setting item from Device settings on Setup menu. • Date/time setting Sets the current date and time. • DST setting Enables/disables the summer time setting. If you select ON, you can select additional sub-settings. This setting may not be available depending on the country or region of purchase.
Page 236 • Device info sending Selects whether you will send the printer usage information to Canon. The information sent to Canon will be utilized to develop better products. Select ON to send the printer usage information to Canon.
Page 237: Timezone List
Timezone List Time zone Country or region (UTC-12:00) Baker Island, Howland Island (UTC-11:00) American Samoa, Niue (UTC-10:00) Hawaii, Western area of Aleutian Islands (UTC-9:00) Alaska (UTC-8:00) US/Canada/Mexico (Pacific Time) (UTC-7:00) US/Canada/Mexico (Mountain Time) (UTC-6:00) US/Canada/Mexico (Central Time) (UTC-5:00) US/Canada/Mexico (Eastern Time), Cuba, Peru (UTC-4:30) Venezuela (UTC-4:00)
Page 238 (UTC+11:00) Russia (Vladivostok), Solomon Islands, New Caledonia (UTC+12:00) Russia (Magadan), New Zealand, Fiji, Kiribati (Gilbert Islands) (UTC+12:45) New Zealand (Chatham Island) (UTC+13:00) Tonga, Kiribati (Phoenix Islands), Samoa (From 2011/12/31), Tokelau (From 2011/12/31) (UTC+14:00) Kiribati (Line Islands)
Page 239: Firmware Update
Firmware update Select this setting item from Device settings on Setup menu. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen. Note • Only Current version is available when LAN is disabled or while you are using the printer with direct connection.
Page 240: Cassette Settings
Cassette settings Select this setting item from Device settings on Setup menu. By registering the paper size and the media type loaded in the cassette, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings.
Page 241: Reset Setting
Returns the settings such as the paper size, media type, or other setting items back to the default. The LAN settings are not returned back to the default. • Device info sending Applies the setting not to send the device information to Canon. • All data Reverts all settings you made to the machine/printer back to default.
Page 242: Web Service Setup
Web service setup Select this setting item from Setup menu. The following setting items are available. • GoogleCloudPrint Registers/Deletes the printer to/from Google Cloud Print. • IJCloudPrintingCtr Registers/Deletes the printer to/from Canon Inkjet Cloud Printing Center.
Page 243: System Information
System information Select this setting item from Setup menu. • Current version Displays the current firmware version. • Printer name Displays the printer name currently specified. • Serial number Displays the printer serial number.
Page 244: Quiet Setting
Quiet setting Enable this function on the printer if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. Make sure printer is turned on. 2. Press Setup button. The Setup menu screen is displayed. 3.
Page 245: Turning On/Off Printer Automatically
Turning on/off Printer Automatically You can enable the printer to turn on/off automatically considering the environment Turning on Printer Automatically Turning off Printer Automatically Turning on Printer Automatically You can enable the printer to turn on automatically when printing data is sent to the printer. Make sure printer is turned on.
Page 246 Note • You can select whether you turn off the printer automatically from the operation panel of the printer or the printer driver.
Page 247: Changing Printer's Setting Using Web Browser
Changing Printer's Setting Using Web Browser Changing Settings Using Web Browser Changeable Setting Items Using Web Browser Setting Password Setting Mail Server Receiving Printer Status by E-mail...
Page 248: Changing Settings Using Web Browser
Changing Settings Using Web Browser You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note •...
Page 249 Note • If you display Remote UI for the first time on your smartphone, tablet, or computer, the network setting information will be required in a subsequent operation. 3. Open web browser on your smartphone, tablet, or computer and enter IP address. Enter as following in the URL field of the web browser.
Page 250 For details on setting password, see Setting Password. 7. Check printer status and change printer settings. For changeable setting items, see below. Changeable Setting Items Using Web Browser 8. When you finish checking printer status and changing printer settings, select Log off. 9.
Page 251: Registering Printer's Root Certificate To Web Browser
Registering Printer's Root Certificate to Web Browser If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser.
Page 252 8. Select Next on Certificate Import Wizard screen. 9. If Completing the Certificate Import Wizard appears, select Finish. Security Warning screen is displayed. 10. Make sure that thumbprint on Security Warning screen matches printer's thumbprint. For printer's thumbprint, check "Certificate fingerprint(SHA-1)" column or "Certificate fingerprint(SHA-256)"...
Page 253 Downloading the root certificate is started and then Downloading Certificate screen is displayed. 2. Specify certificate name, and then select OK. The root certificate registration is completed. Note • If PIN or password is not set as security type, the attention screen may appear. Select OK, and then set the security type to PIN or password.
Page 254 Note • If a password is set on your device, entering a password may be required. 3. Select Install. 4. Select Install on displayed dialog. The root certificate registration is completed.
Page 255: Changeable Setting Items Using Web Browser
Changeable Setting Items Using Web Browser Note • The items described here and the items displayed in the web browser may differ in display order. • The item which can be used is different in administrator mode or in standard user mode. Items for Security Security (Item for administrator) This function allows you to specify the password, the standard user mode settings, the operation...
Page 256: Other Items
Receiving Printer Status by E-mail Note • Some of the menu is available only when you logged on in administrator mode. AirPrint settings This function allows you to specify the AirPrint settings, such as position information. Web service connection setup (Item for administrator) This function allows you to register to Google Cloud Print or IJ Cloud Printing Center, or delete a registration.
Page 257: Setting Password
Setting Password Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. When logging on with password for administrator, you can restrict the function for standard user.
Page 258 Important • The following character restrictions apply to the password: • Set the password by using 4 to 32 characters. • The allowed characters are single-byte alphanumeric characters. • For security reasons, we recommend you use 6 and more alphanumeric characters. 7.
Page 259: Setting Mail Server
Setting Mail Server To use mail function, specify the mail server settings. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you that the correct time may not be reflected on the sent e-mail appears. We recommended that you set the time zone setting using the printer's operation panel.
Page 260 Enter the password for sending to perform the authentication. POP before SMTP Select if you send e-mail with POP before SMTP authentication. Next, you can specify the following settings. • Incoming mail server (POP3) Enter the address of your POP server. •...
Page 261: Receiving Printer Status By E-Mail
Receiving Printer Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. Note • Specify the mail server settings in advance. Setting Mail Server • If you did not specify the the date and time setting using the printer's operation panel, the date and time may not be reflected on the sent e-mail.
Page 262 The resending setting is completed.
Page 263: Network Connection
Network Connection Network Connection Tips...
Page 264: Network Connection Tips
Network Connection Tips Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Changing LAN Connection Method/Changing Wireless LAN Connection Method...
Page 265: Default Network Settings
Enable/disable IPv6 Active Enable/disable WSD Active Timeout setting 1 minute Enab./disab. Bonjour Active Service name Canon iB4100 series LPR setting Active DRX setting (Wired LAN) Active RAW protocol Active LLMNR Active ("XX" represents alphanumeric characters.) * Default value depends on printer. To check value, use operation panel.
Page 266 *1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is specified when the printer is turned on for the first time.) *2 The password is specified automatically when the printer is turned on for the first time. *3 "ZZZZZZ"...
Page 267: Another Printer Found With Same Name
Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: Check the printer's MAC address or serial to select the correct printer from the results.
Page 268: Connecting To Another Computer Via Lan/Changing From Usb To Lan Connection
For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or follow the instructions on the Canon website. For Mac OS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection,...
Page 269: Printing Network Settings
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. Make sure printer is turned on. Load three sheets of A4 or Letter-sized plain paper. 3.
Page 270 Signal Strength Signal strength 0 to 100 [%] TCP/IPv4 TCP/IPv4 Enable IP Address IP address XXX.XXX.XXX.XXX Subnet Mask Subnet mask XXX.XXX.XXX.XXX Default Gateway Default gateway XXX.XXX.XXX.XXX TCP/IPv6 TCP/IPv6 Enable/Disable Link Local Address Link local address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Link Local Prefix Length Link local prefix length Manual Setting Manual setting...
Page 271 IPsec *3 IPsec setting Active Security Protocol *3 Security method ESP/ESP & AH/AH Direct Connection Direct connection Enable/Disable Connection Connection status Active/Inactive SSID SSID Direct Connection SSID Password Password Direct Connection password (10 alphanumeric characters) Channel Channel Encryption Encryption method Authentication Authentication method WPA2-PSK...
Page 272 Link Local Prefix Length Link local prefix length Manual Setting Manual setting Enable/Disable IP Address *2 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Subnet Prefix Length Subnet prefix length Stateless Address1 *2 Stateless address 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Stateless Prefix Length1 *2 Stateless prefix length 1 Stateless Address2 *2 Stateless address 2 XXXX:XXXX:XXXX:XXXX...
Page 273 WSD Printing WSD printing setting Enable/Disable WSD Timeout Timeout 1/5/10/15/20 [min] LPD Printing LPD printing setting Enable/Disable RAW Printing RAW printing setting Enable/Disable Bonjour Bonjour setting Enable/Disable Bonjour Service Name Bonjour service name Bonjour service name (Up to 52 alphanumeric characters) LLMNR LLMNR setting...
Page 274: Changing Lan Connection Method/Changing Wireless Lan Connection Method
Follow either procedure below to change LAN connection method (wired or wireless). • For Windows: ◦ Use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. ◦ Press the Setup button, select Device settings > LAN settings > Change LAN and select Wireless LAN or Wired LAN.
Page 275 Follow instructions on your smartphone or tablet. 6. If message saying setup is completed appears, press OK button. • For Mac OS: Follow the instructions on the Canon website to redo setup.
Page 276: Network Settings (Ij Network Device Setup Utility) (Windows)
Network Settings (IJ Network Device Setup Utility) (Windows) IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility IJ Network Device Setup Utility Screen Performing Network Settings Checking Network Status IJ Network Device Setup Utility Menus Other Network Information...
Page 277: Ij Network Device Setup Utility
IJ Network Device Setup Utility IJ Network Device Setup Utility allows a network/printer administrator to manage printers on network. When you perform printer setup, the utility is installed at the same time. Use IJ Network Device Setup Utility for: • Searching printers on network and performing initial network setup for detected printers •...
Page 278: Starting Up Ij Network Device Setup Utility
Start up IJ Network Device Setup Utility as shown below. • In Windows 10, click the Start button, select All apps, Canon Utilities, and then IJ Network Device Setup Utility. If IJ Network Device Setup Utility is not displayed, search for "IJ Network Device Setup Utility"...
Page 279: Ij Network Device Setup Utility Screen
IJ Network Device Setup Utility Screen Items on IJ Network Device Setup Utility Screen Menus on IJ Network Device Setup Utility Screen Items on IJ Network Device Setup Utility Screen Toolbar Items on IJ Network Device Setup Utility Screen The screen below appears when you start up IJ Network Device Setup Utility. Detected printers are listed on the screen and the items below are shown.
Page 280: Connection Method
Setup Completed Appears after performing network setup and clicking Set to close the window. Not Connected Indicates the printer is required to perform wireless LAN setup. Performing/Changing Wireless LAN Settings Not Set Indicates the printer cannot be used on network. Specify an IP address or enable IPv6. IP Address Overlap Indicates the IP address is duplicated to another printer.
Page 281: Setting Method
7. Setting Method Displays printer setting method. • Auto Appears if the printer is used by IP address specified automatically. • Manual Appears if the printer is used by IP address specified manually. Note • If USB is selected from the pulldown menu on the toolbar, "-" is displayed for the interface (wireless/wired LAN) disabled on the printer setting.
Page 282 1. Printer menu Printer Menu 2. View menu View Menu 3. Option menu Option Menu 4. Help menu Help Menu Items on IJ Network Device Setup Utility Screen Toolbar This section describes items on IJ Network Device Setup Utility Screen toolbar. 1.
Page 283 5. Displays this guide. Note • This item has the same function as Online Manual in the Help menu.
Page 284: Performing Network Settings
Performing Network Settings Performing/Changing Wired LAN Settings Performing/Changing Wireless LAN Settings Assigning Printer Information Initializing Network Settings Changing Administrator Password Setting Criteria for Printer Search/Searching Specific Printer If WEP Details Screen Appears If WPA/WPA2 Details Screen Appears...
Page 285: Performing/Changing Wired Lan Settings
Performing/Changing Wired LAN Settings Follow the procedure below to perform/change wired LAN settings. Note • For some models, you can perform network setup for a USB connected printer using IJ Network Device Setup Utility. Select USB on Switch IPv4/IPv6/USB under the View menu to display printers for which you can perform setup.
Page 286 1. Use IPv4 address Always selected. (displayed in a gray out state) 2. Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server. DHCP server functionality must be enabled on your router. 3.
Page 287 1. Use IPv6 address Select when you use the printer with IPv6 environment. 2. Use Stateless Address: Select when you use an IP address assigned automatically. Use a router compatible with IPv6. Note • This setting item is not available depending on the printer you are using. 3.
Page 288: Performing/Changing Wireless Lan Settings
Performing/Changing Wireless LAN Settings Follow the procedure below to perform/change wireless LAN settings. Important • Enable cableless setup before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online manual and see the page shown. Note •...
Page 289 1. Network Type: Select the wireless LAN mode. Infrastructure Connects the printer to the wireless LAN with a wireless router. Direct Connects the printer to wireless communication devices without a wireless router. Note • If Direct is selected, the Search... button is displayed in a gray out status. In addition, you cannot connect to Internet from your computer depending on your operating environment.
Page 290 Displays the encryption method used over the wireless LAN. • IPv4 settings Note • The setting items below are available only when Infrastructure is selected for Network Type:. If Direct is selected, the setting items below are displayed in a gray out status. 1.
Page 291 1. Use IPv6 address Select when you use the printer with IPv6 environment. 2. Use Stateless Address: Select when you use an IP address assigned automatically. Use a router compatible with IPv6. Note • This setting item is not available depending on the printer you are using. 3.
Page 292: Assigning Printer Information
Assigning Printer Information Follow the procedure below to assign/change printer location name or device name. The names appear on Device Name: and Location: on the IJ Network Device Setup Utility screen. Note • If USB is selected from the pulldown menu on the toolbar, this setting item is not available. Start up IJ Network Device Setup Utility.
Page 293: Initializing Network Settings
Initializing Network Settings Follow the procedure below to initializing printer network settings. Start up IJ Network Device Setup Utility. Detected printers are listed. 2. Select printer to initialize settings. Select the printer with Available displayed on Status. 3. Select Reset LAN settings on Printer menu. The Confirm Printer Password screen appears.
Page 294: Changing Administrator Password
Changing Administrator Password Follow the procedure below to change the administrator password. Start up IJ Network Device Setup Utility. Detected printers are listed. 2. Select printer to change password. Select the printer with Available displayed on Status. 3. Select Change Password... on Printer menu. The Change Printer Password screen appears.
Page 295: Setting Criteria For Printer Search/Searching Specific Printer
Setting Criteria for Printer Search/Searching Specific Printer You can set the criteria for printer search when you start up IJ Network Device Setup Utility or update the printer search, or you can search the specific printer. Changing these settings may detect the printer you want to use if it is not detected Note •...
Page 296 2. Select Specified Searching... on Option menu. The Specified Searching screen appears. 3. Select item to specify and enter value. 1. IPv4 Address Specifies the IPv4 address of the printer you want to search. 2. IPv6 Address Specifies the IPv6 address of the printer you want to search. 3.
Page 297: If Wep Details Screen Appears
If WEP Details Screen Appears Enter the password (passphrase) according to wireless router's encryption method if you change a wireless router to connect to the printer. 1. Enter items below when WEP Details screen appears. 1. WEP Key: Enter the same key as the one set to the wireless router. The number of characters and character type that can be entered differ depending on the combination of the key length and key format.
Page 298: If Wpa/Wpa2 Details Screen Appears
If WPA/WPA2 Details Screen Appears Enter the password (passphrase) according to wireless router's encryption method if you change a wireless router to connect to the printer. 1. Enter passphrase when WPA/WPA2 Details screen appears. Enter the passphrase set to the wireless router. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value.
Page 299: Checking Network Status
Checking Network Status Checking Wireless Network Status Displaying Computer Network Information Displaying Printer Network Information Checking Connection Status between Printer and Wireless Router Checking Network Setting Difference...
Page 300: Checking Wireless Network Status
Checking Wireless Network Status Follow the procedure below to check the wireless network status (signal strength) between the printer and computer. If anything is wrong with the wireless LAN connection, check the network status from this menu. Start up IJ Network Device Setup Utility. The detected printers are listed.
Page 301: Displaying Computer Network Information
Displaying Computer Network Information Follow the procedure below to display the network information of the computer which the printer selected in the IJ Network Device Setup Utility screen connects to and on which IJ Network Device Setup Utility is installed. Start up IJ Network Device Setup Utility.
Page 302: Displaying Printer Network Information
Displaying Printer Network Information Follow the procedure below to display the printer network information. Start up IJ Network Device Setup Utility. The detected printers are listed. 2. Select printer to display network information from printer list. Select the printer with Available displayed on Status. 3.
Page 303: Checking Connection Status Between Printer And Wireless Router
Checking Connection Status between Printer and Wireless Router Follow the procedure below to check the wireless router information detected by the printer. Detects wireless routers around the printer and the detected ones are listed. Use this menu to make sure whether the printer is located properly.
Page 304: Checking Network Setting Difference
Checking Network Setting Difference If you cannot use a printer you used on the network before, compare the current network status with that when you could use the printer and check the difference. Start up IJ Network Device Setup Utility. The detected printers are listed.
Page 305: Ij Network Device Setup Utility Menus
IJ Network Device Setup Utility Menus Printer Menu View Menu Option Menu Help Menu...
Page 306: Printer Menu
Printer Menu This section describes the items displayed on the Printer menu. 1. Protocol Settings... Performs wired or wireless LAN settings. Performing/Changing Wired LAN Settings Performing/Changing Wireless LAN Settings 2. Detailed Printer Settings... Assigns the printer device name and location name. Assigning Printer Information 3.
Page 307 Web browser: Internet Explorer 9 or later, Google Chrome 41.0.2272.118m or later, Mozilla Firefox 37.0.1 or later 7. Exit Finishes IJ Network Device Setup Utility.
Page 308: View Menu
View Menu This section describes the items displayed on the View menu. 1. Computer Network Information Check the computer network information. Displaying Computer Network Information 2. Printer Network Information Check the printer network information. Displaying Printer Network Information 3. Status of Printer and Wireless Router Connection Searches wireless routers and check the wireless router information (wireless channel, communication status, and signal strength) detected by the printer.
Page 309 Note • You can also cancel printer search by clicking the icon. 8. Update Searches printers again. Note • You can also search printers again by clicking the icon.
Page 310: Option Menu
Option Menu This section describes the items displayed on the Option menu. 1. Search Settings... Specifies criteria for printer search. Setting Criteria for Printer Search 2. Specified Searching... Searches the printer by an IP address or host name. Searching Specific Printer...
Page 311: Help Menu
Help Menu This section describes the items displayed on the Help menu. 1. Online Manual Displays this guide. 2. Caution when Connecting to Wireless LAN Displays the caution message for wireless LAN connection. 3. Changing Wired/Wireless LAN Connections Displays the message on changing LAN connection method (wired or wireless) for the selected printer. 4.
Page 312: Other Network Information
Other Network Information Technical Terms Restrictions Firewall...
Page 313: Technical Terms
Technical Terms In this section, technical terms used in the manual are explained. • Access point mode The printer is used as an access point to connect external wireless communication devices (e.g. computers, smartphones, or tablets) in an environment where no access point (wireless router) is available.
Page 314 • Bonjour A service built into Mac OS X operating system to detect the connectable devices on a network automatically. • Cableless setup Specifies a wireless router settings using a device (e.g. smartphone) directly without using a wireless router. • Channel Frequency channel for wireless communication.
Page 315 • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. • Host name A name for a computer or printer on network so that it can be recognized easily.
Page 316 • Key Format Select either ASCII or Hex as the WEP key format. The character that can be used for the WEP key differs depending on the selected key formats. ◦ ASCII Specify with a 5 or 13-character string that can include alphanumeric and underscore "_" characters.
Page 317 • Prefix length The number of bits on the network part of an IP address. The number of bits is 8 bit to 24 bit for IPv4, and 64 bit for IPv6. • Proxy server A server that links a LAN-connected computer to the Internet. When using a proxy server, specify the address and the port number of the proxy server.
Page 318 • Subnet Mask IP address has two components, the network address and the host address. Subnet Mask used to calculate the Subnet Mask address from the IP address. A Subnet Mask is usually assigned by a wireless router or a DHCP server of the router automatically. Example: IP Address: 192.168.127.123 Subnet Mask: 255.255.255.0...
Page 319 • Wireless Router A wireless transceiver or base station that receives information from wireless clients/the printer and rebroadcasts it. Required in an infrastructure network. • WPA Security framework announced by the Wi-Fi Alliance in October 2002. The security has been strengthened more than WEP.
Page 320: Restrictions
Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
Page 321: Firewall
Firewall A firewall is a function of the security software installed in the computer or operation system for computer, and is a system that is designed to prevent unauthorized access to a network. Precautions When Firewall Function is Enabled • A firewall function may limit communications between a printer and a computer. This may disable printer setup and communications.
Page 322: Ensuring Optimal Printing Results
Ensuring Optimal Printing Results Ink Tips Printing Tips Check Paper Settings Before Printing Set Cassette Paper Information After Loading Paper Canceling Print Jobs Keeping Print Quality High Transporting Your Printer...
Page 323: Ink Tips
Ink is sometimes consumed for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink.
Page 324: Printing Tips
Printing Tips Check status before printing • Is the print head in good condition? Clogged print head nozzles make printing fainter, which affects print quality and wastes paper. To check the print head, print the nozzle check pattern. Maintenance Procedure •...
Page 325: Check Paper Settings Before Printing
Check Paper Settings Before Printing Before printing, complete paper settings from a computer. Paper comes in many varieties. Some is specially coated for high-quality photo printing, while other paper is designed for documents. Each type of paper has specific preset settings that determine details such as ink application and usage and the distance from nozzles, which ensures optimal print quality for the paper.
Page 326: Set Cassette Paper Information After Loading Paper
Set Cassette Paper Information After Loading Paper When you insert a cassette after loading paper, a screen for setting the type and size of paper is displayed. Set the paper information for the cassette, indicating the type and size of paper loaded. To prevent incorrect printing, the printer can compare paper information entered for the cassette to print job paper settings to ensure they match.
Page 327: Canceling Print Jobs
Canceling Print Jobs Do not press the ON button to cancel print jobs Pressing the ON button to turn off the printer during printing may prevent the printer from printing again if print jobs are not cleared internally. Press the Stop button to cancel printing.
Page 328: Keeping Print Quality High
Keeping Print Quality High The key to maintaining optimal print quality is preventing the print head from drying out or becoming clogged. To ensure print quality, follow these tips. Note • On some paper, ink may run if you mark over it with a highlighter or water-based marker, or if water or sweat comes into contact with printed areas.
Page 329: Transporting Your Printer
Transporting Your Printer Take these precautions when relocating the printer for changing your living place or repairing it. Important • Place the printer upright in a sturdy box and pack it with sufficient cushioning to protect it in transit. • With the print head and ink tank set still installed, press the ON button to turn off the printer. This enables automatic capping of the print head, which prevents it from drying out.
Page 330: Legal Restrictions On Printing
Legal Restrictions on Printing Printing or modifying printed copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • Money orders • Certificates of deposit •...
Page 331: Specifications
Specifications General Specifications Printing resolution (dpi) 600 (horizontal) x 1200 (vertical) Interface USB Port: Hi-Speed USB *1 LAN Port: Wired LAN: 100BASE-TX / 10BASE-T Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *2 *1 A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1.
Page 332: Network Specifications
* With the Print Head and ink tanks installed. Print Head/Ink Total 4352 nozzles (BK 1280 nozzles, C/M/Y 512 x 6 nozzles) Network Specifications Communication protocol SNMP (supports Canon-MIB), TCP/IP Wired LAN Supported Standards: IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T) Transfer speed: 10 M/100 Mbps (auto switching) Wireless LAN Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b...
Page 333 The necessary amount of hard disk space may be changed without notice. Display XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the Canon web site for details on operation with iOS, Android, and Windows RT. Mobile Printing Capability Apple AirPrint...
Page 334: Information About Paper
Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area Print Area Standard Sizes Envelopes...
Page 335: Supported Media Types
• For details on page sizes and media types, access the Canon website. • Genuine Canon paper is not available in some countries or regions. Note that in the United States, Canon paper is not sold by model number. Instead, purchase paper by name.
Page 336: Paper Weight
- Maximum size: 8.50 x 14.00 inches (216.0 x 355.6 mm) Paper Weight You can use paper in the following weight range. • 17 to 28 lb (64 to 105 g /m ) (plain paper other than genuine Canon paper)
Page 337: Paper Load Limit
4" x 6" (10 x 15 cm): 20 sheets Matte Photo Paper <MP-101> A4, Letter: 10 sheets 4" x 6" (10 x 15 cm): 20 sheets Paper other than Genuine Canon Paper Common Name Cassette 1 Cassette 2 Paper Output Tray Plain Paper (including recycled pa- Approx.
Page 338 *2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding. In this case, load one sheet at a time. *3 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high or low temperature or humidity.
Page 339: Unsupported Media Types
Unsupported Media Types Do not use the following paper. Not only will print quality be poor, the paper may jam or cause the printer to malfunction. • Paper that is folded, curled, or wrinkled • Paper that is damp • Plain paper or notepad paper cut to a smaller size •...
Page 340: Handling Paper
Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print quality may be degraded if the printing surface is smudged with sweat or oil that comes from your hands.
Page 341: Print Area
Print Area Print Area Standard Sizes Envelopes...
Page 342: Print Area
Print Area To maintain print quality, the printer leaves a margin around the edges of paper. The printable area is inside this margin. (recommended print area): Print within this area, when possible. (printable area): You can also print in this area. However, feeding precision or print quality may be affected.
Page 343: Standard Sizes
Standard Sizes Size Print Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Executive 6.98 x 10.19 inches (177.4 x 258.7 mm) 3.87 x 5.51 inches (98.2 x 140.0 mm) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm)
Page 344 Letter, Legal, Foolscap C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.25 inch (6.4 mm) F: 0.25 inch (6.3 mm) Legal (India) C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.23 inch (5.9 mm) F: 0.23 inch (5.9 mm) Oficio C: 0.12 inch (3.0 mm)
Page 345: Envelopes
Envelopes Size Recommended Print Area (width x height) Envelope Com 10 3.68 x 8.50 inches (93.5 x 215.9 mm) Envelope DL 3.88 x 7.67 inches (98.8 x 194.6 mm) Envelope C5 5.94 x 8.02 inches (150.8 x 203.6 mm) Envelope Monarch 3.43 x 6.50 inches (87.2 x 165.1 mm) Recommended print area A: 0.5 inch (12.7 mm)
Page 346: Administrator Settings
Administrator Settings Sharing the Printer on a Network...
Page 347: Sharing The Printer On A Network
Sharing the Printer on a Network When computers are used in a network environment, documents can be printed from multiple computers that share a single printer. • Setting Up a Shared Printer This section describes how to set up the print server and the client. Note •...
Page 348: Setting Up A Shared Printer
Setting Up a Shared Printer On the print server, set up sharing of the printer driver. Then from the client, set up the connection to the print server. Install the printer driver on the print server system 2. Select as described below: •...
Page 349 • If you are using Windows Server 2008 from the File menu, open Server Properties, and select the Drivers tab 3. Click Add..4. When the Add Printer Driver Wizard window is displayed, click Next. 5. If the print server has a 32-bit architecture, select x64. If the print server has a 64-bit architecture, select x86.
Page 350: Restrictions On Printer Sharing
Restrictions on Printer Sharing If you are using the XPS printer driver, replace "Canon IJ Preview" with "Canon IJ XPS Preview" when reading this information. These are restrictions that apply when you are using a printer in a network environment. Check the restrictions for the environment you are using.
Page 351 • If an error occurs when you print a document on a shared printer from a client, the error message of the Canon IJ status monitor is displayed on both the client and the print server. If a document is...
Page 352: Administrator Password
Administrator Password Depending on the printer you are using, an administrator password is specified at the time of purchase. The password is either "canon" or the printer serial number if it is specified. Model whose administrator password is specified as "canon":...
Page 353 For more on initializing the printer, search for "UG067" or "UG505" on your printer's Online Manual and see the instructions shown.
Page 354: Password And Cookie
Password and Cookie Password Cookie Password Enter the password when the authentication screen is displayed. Administrator Password You need to enter the user name as well as the password depending on the printer you are using. For more on the user name, see the link above. Important •...
Page 355 OS: Windows Vista SP2 or later Browser: Internet Explorer 9 or later / Google Chrome 41.0.2272.118m or later / Mozilla Firefox 37.0.1 or later...
Page 356: How To Locate Your Printer's Serial Number
How to locate your printer's serial number The serial number is printed on a white sticker attached to each printer. The serial number will consists of 9 alphanumeric characters (4 letters followed by 5 numbers). Example: Note • Depending on the printer you are using, you can check the serial number by printing out the network setting information of the printer.
Page 357: Registering Root Certificate To Web Browser
Registering Root Certificate to Web Browser When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser. The secure connection will be confirmed and a message will not appear.
Page 358: Printing
Printing Printing from Computer Printing from Smartphone/Tablet Paper Settings...
Page 359: Printing From Computer
Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (Mac OS Printer Driver) Printing Using Canon Application Software Printing Using a Web Service Printing from an AirPrint-enabled Printer with Mac...
Page 360: Printing From Application Software (Windows Printer Driver)
Printing from Application Software (Windows Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the Printer Driver...
Page 361: Printing With Easy Setup
Printing with Easy Setup This section describes the simple procedure for setting the Quick Setup tab so that you can carry out appropriate printing on this printer. Printing with Easy Setup Check that the printer is turned on Load paper on the printer 3.
Page 362 Important • The print quality settings that can be selected may differ depending on a printing profile. 6. Select the paper source Select Cassette (Auto Select), Cassette 1, or Cassette 2 that matches your purpose for Paper Source. Important • The paper source settings that can be selected may differ depending on the paper type and size.
Page 363 7. Complete the setup Click OK. When you execute print, the document is printed with settings that match your purpose. Important • When you select the Always Print with Current Settings check box, all settings specified on the Quick Setup, Main, and Page Setup tabs are saved, and you can print with the same settings from the next time as well.
Page 364 3. Select Paper Source From Paper Source, check the setting or select a new paper source. The current printer settings appear in Media Type and Page Size. 4. Apply settings To apply the printer settings to the printer driver, click Set. Note •...
Page 365: Paper Settings On The Printer Driver And The Printer (Media Type)
Canon Red Label Superior <WOP111> Plain Paper Plain paper Canon Océ Office Colour Paper <SAT213> Plain Paper Plain paper Canon genuine papers (Photo Printing) Paper information registered on the Media name <Model No.> Media Type in the printer driver printer Photo Paper Plus Glossy II <PP-201>...
Page 366: Paper Settings On The Printer Driver And The Printer (Paper Size)
Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Printer Paper Size in the printer driver Paper information registered on the printer Letter 8.5"x11"...
Page 367: Various Printing Methods
Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Setting the Stapling Margin Fit-to-Page Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Booklet Printing Duplex Printing Stamp/Background Printing Registering a Stamp Registering Image Data to be Used as a Background Setting Up Envelope Printing Printing on Postcards Switching the Paper Source to Match the Purpose...
Page 368: Setting A Page Size And Orientation
Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.
Page 369: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order The procedure for specifying the number of copies and printing order is as follows: You can also set the number of copies on the Quick Setup tab. 1. Open the printer driver setup window 2.
Page 370 • Print from Last Page: /Collate: • Print from Last Page: /Collate: 4. Complete the setup Click OK. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
Page 371: Setting The Stapling Margin
Setting the Stapling Margin The procedure for setting the staple side and the margin width is as follows: 1. Open the printer driver setup window 2. Specify the side to be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position.
Page 372 Note • The printer automatically reduces the print area depending on the staple position margin. 4. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified staple side and margin width. Important •...
Page 373: Fit-To-Page Printing
Fit-to-Page Printing The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Open the printer driver setup window 2. Set fit-to-page printing Select Fit-to-Page from the Page Layout list on the Page Setup tab. 3.
Page 374 The current settings are displayed in the settings preview on the left side of the printer driver. 5. Complete the setup Click OK. When you execute print, the document will be enlarged or reduced to fit to the page size.
Page 375: Scaled Printing
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Open the printer driver setup window 2. Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software.
Page 376 • Specify a scaling factor Directly type in a value into the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Complete the setup Click OK. When you execute print, the document will be printed with the specified scale.
Page 377 Important • When the application software which you used to create the original has the scaled printing function, configure the settings on your application software. You do not need to configure the same setting in the printer driver. Note • Selecting Scaled changes the printable area of the document.
Page 378: Page Layout Printing
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Open the printer driver setup window 2.
Page 379 Page Layout To change the number of pages to be printed on a single sheet of paper, select the number of pages from the list. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box.
Page 380: Tiling/Poster Printing
Tiling/Poster Printing The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster. The procedure for performing tiling/poster printing is as follows: Setting Tiling/Poster Printing 1.
Page 381 4. Set the number of image divisions and the pages to be printed If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box, and then click OK. Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases.
Page 382 In the settings preview on the left of the Page Setup tab, click the pages that do not need to be printed. The pages that were clicked are deleted, and only the pages to be printed are displayed. Note • Click the deleted pages to display them again. •...
Page 383: Booklet Printing
Booklet Printing The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center.
Page 384 Margin for stapling Select which side should the stapling margin be on when the booklet is completed. Insert blank page To leave one side of a sheet blank, check the check box, and select the page to be left blank. Margin Enter the margin width.
Page 385: Duplex Printing
Duplex Printing The procedure for printing data on both sides of a sheet of paper is as follows: You can also set duplex printing in Additional Features on the Quick Setup tab. Performing Automatic Duplex Printing You can perform the duplex printing without having to turn over the paper. 1.
Page 386 When you perform duplex printing, the print area of the document becomes slightly narrower than usual and the document may not fit on one page. Click Print Area Setup..., select one of the following process methods, and then click OK. Use normal-size printing Print without reducing the page.
Page 387 3. Select the layout Select Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list. 4. Specify the side to be stapled The best Stapling Side is selected automatically from the Orientation and Page Layout settings. To change the setting, select another stapling side from the list. 5.
Page 388 • After printing the front page, there is an ink drying wait time before starting to print the back page (Operation stops temporarily). Do not touch the paper during this time. You can change the ink drying wait time at Custom Settings on the Maintenance tab. Related Topic Changing the Printer Operation Mode...
Page 389: Stamp/Background Printing
Stamp/Background Printing Stamp or Background may be unavailable when certain printer drivers or operating environments are used. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. The Background function allows you to print a light illustration behind the document data.
Page 390 Note • With the XPS printer driver, the Stamp/Background... button has become the Stamp... button and only the stamp function can be used. 3. Select a stamp Check the Stamp check box, and select the stamp to be used from the list. The current settings are displayed in the settings preview on the left side of the Page Setup tab.
Page 391 Check the Background check box, and select the background to be used from the list. The current settings are displayed in the settings preview on the left side of the Page Setup tab. 4. Set the background details If necessary, complete the following settings, and then click OK. Select Background...
Page 392: Registering A Stamp
Registering a Stamp This feature may be unavailable when certain printer drivers or operating environments are used. You can create and register a new stamp. You can also change and re-register some of the settings of an existing stamp. Unnecessary stamps can be deleted at any time. The procedure for registering a new stamp is as follows: Registering a New Stamp 1.
Page 393 3. Click Define Stamp... The Stamp Settings dialog box opens. 4. Configure the stamp while viewing the preview window • Stamp tab Select Text, Bitmap, or Date/Time/User Name that matches your purpose for Stamp Type. ◦ For Text registration, the characters must already be entered in Stamp Text. If necessary, change the TrueType Font, Style, Size, and Outline settings.
Page 394 Click the Save settings tab and enter a title in the Title box, and then click Save. Click OK when the confirmation message appears. Note • Spaces, tabs, and returns cannot be entered at the beginning or end of a title. 6.
Page 395: Registering Image Data To Be Used As A Background
Registering Image Data to be Used as a Background This feature may be unavailable when certain printer drivers or operating environments are used. You can select a bitmap file (.bmp) and register it as a new background. You can also change and register some of the settings of an existing background.
Page 396 3. Click Select Background... The Background Settings dialog box opens. 4. Select the image data to be registered to the background Click Select File..Select the target bitmap file (.bmp), and then click Open. 5. Specify the following settings while viewing the preview window Layout Method Select how the background image data is to be placed.
Page 397 Select the Background check box in the Stamp/Background dialog box. Then from the list, select the title of the background you want to change. 2. Click Select Background... The Background Settings dialog box opens. 3. Specify each item on the Background tab while viewing the preview window 4.
Page 398: Setting Up Envelope Printing
Setting Up Envelope Printing The procedure for performing envelope printing is as follows: Load envelope on the printer 2. Open the printer driver setup window 3. Select the media type Select Envelope from Commonly Used Settings on the Quick Setup tab. 4.
Page 399 To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.
Page 400: Printing On Postcards
Printing on Postcards This section describes the procedure for postcard printing. Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Quick Setup tab, and for Commonly Used Settings, select Standard. 4.
Page 401 To display guide messages again, open the Maintenance tab and click View Printer Status to start the Canon IJ Status Monitor. On the Option menu, choose Display Guide Message and click Hagaki Printing to enable the setting.
Page 402: Switching The Paper Source To Match The Purpose
Switching the Paper Source to Match the Purpose In this printer, there are two paper sources, a cassette 1 and a cassette 2. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: You can also set the paper source on the Quick Setup tab.
Page 403 • When a paper size other than Letter 8.5"x11" 22x28cm, Legal 8.5"x14" 22x36cm, A4, Oficio 8.5"x12.5" 215.9x317.5mm, B-Oficio 8.5"x14" 216.0x355.0mm, M-Oficio 8.50"x13.43" 216.0x341.0mm, Foolscap 8.5"x13" 215.9x330.2mm, or Legal (India) 8.46"x13.58" 215x345mm is selected for Page Size on the Page Setup tab, paper cannot be supplied from the cassette 2.
Page 404: Displaying The Print Results Before Printing
Displaying the Print Results before Printing If you are using the XPS printer driver, replace "Canon IJ Preview" with "Canon IJ XPS Preview" when reading this information. You can display and check the print result before printing. The procedure for displaying the print result before printing is as follows: You can also set the print results display on the Quick Setup tab.
Page 405: Setting Paper Dimensions (Custom Size)
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: You can also set a custom size in Printer Paper Size on the Quick Setup tab.
Page 406 Important • If the application software that created the document has a function for specifying height and width values, use the application software to set the values. If the application software does not have such a function or if the document does not print correctly, perform the above procedure from the printer driver to set the values.
Page 407: Editing The Print Document Or Reprinting From The Print History
Editing the Print Document or Reprinting from the Print History This function is unavailable when the standard IJ printer driver is used. In the Canon IJ XPS preview window, you can edit the print document or retrieve the document print history to print the document.
Page 408 Check the Preview before printing check box on the Main tab. 3. Complete the setup Click OK. The Canon IJ XPS Preview will start and the print result will be displayed before printing. 4. Editing print documents and print pages • Combining print documents You can combine multiple print documents to form a single document.
Page 409 Check the preview before printing. • Depending on the print settings of the print document, some functions may not be available in the Canon IJ XPS preview. Note • You can rename Document Name to any name.
Page 410 Related Topic Displaying the Print Results before Printing...
Page 411: Changing The Print Quality And Correcting Image Data
Changing the Print Quality and Correcting Image Data Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness Adjusting Intensity Adjusting Contrast...
Page 412: Printing A Color Document In Monochrome
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: You can also set a grayscale printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2.
Page 413 Note • During Grayscale Printing, inks other than black ink may be used as well.
Page 414: Specifying Color Correction
You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer. This method is suitable for printing sRGB data.
Page 415 Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing. None The printer driver does not perform color correction. Select this value when you are specifying an individually created printing ICC profile or a printing ICC profile for special Canon paper in an application software to print data.
Page 416: Optimal Photo Printing Of Image Data
Describes the procedure for printing sRGB data by using the color correction function of the printer driver. • To print using Canon Digital Photo Color The printer prints data with color tints that most people prefer, reproducing colors of the original image data and producing three-dimensional effects and high, sharp contrasts.
Page 417: Adjusting Colors With The Printer Driver
You can specify the color correction function of the printer driver to print sRGB data with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management.
Page 418 Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast...
Page 419: Printing With Icc Profiles
Specify an ICC Profile from the Application Software and Print the Data When you print the editing and touch-up results of Adobe Photoshop, Canon Digital Photo Professional, or any application software that allows you to specify input and printing ICC profiles, you print by effectively using the color space of the input ICC profile specified in the image data.
Page 420 If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness, Intensity, and Contrast settings, and then click OK. 5. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Specify an ICC Profile with the Printer Driver, and then Print Print from an application software that cannot identify input ICC profiles or does allow you to specify one by using the color space of the input ICC profile (sRGB) found in the data.
Page 421 Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast...
Page 422: Adjusting Color Balance
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
Page 423 3. Adjust color balance There are individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved to the left. For example, when cyan becomes weaker, the color red becomes stronger. You can also directly enter a value linked to the slider.
Page 424: Adjusting Color Balance Using Sample Patterns (Printer Driver)
Adjusting Color Balance Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the color balance. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values.
Page 425 4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Cyan/Magenta/Yellow. Important • When the Grayscale Printing check box on the Main tab is checked, Cyan/Magenta/Yellow appear grayed out and are unavailable. Printer Paper Size Select the paper size to be used for pattern printing.
Page 426 Color Variation Between Instances Set the amount of color change between neighboring patterns. Note • Large is about double the size of Medium, and Small is about half the size of Medium. 5. Checking the print results of pattern print On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box.
Page 427 Note • You can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the color balance that was adjusted by the pattern print function.
Page 428: Adjusting Brightness
Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected...
Page 429 Select Light, Normal, or Dark for Brightness, and click OK. The current settings are displayed in the settings preview on the left side of the printer driver. 4. Complete the setup Click OK on the Main tab. When you execute print, the data is printed at the specified brightness. Related Topics Specifying Color Correction Adjusting Color Balance...
Page 430: Adjusting Intensity
Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows:...
Page 431 You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. After adjusting each color, click OK. 4.
Page 432: Adjusting Contrast
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
Page 433 Moving the Contrast slider to the right increases the contrast, and moving the slider to the left decreases the contrast. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver.
Page 434: Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)
Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the intensity/contrast. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values. Described below is the procedure for adjusting the intensity/contrast while looking at the pattern.
Page 435 4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Intensity/Contrast. Printer Paper Size Select the paper size to be used for pattern printing. Note • Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot be selected.
Page 436 5. Checking the print results of pattern print On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box. On the Main tab, select OK, and then execute printing. The printer then prints a pattern in which the intensity/contrast that you set is the center value.
Page 437 Note • You can also set intensity/contrast on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the intensity/contrast that was adjusted by the pattern print function.
Page 438: Overview Of The Printer Driver
Overview of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Checking the Ink Status from Your Computer Canon IJ Preview Deleting the Undesired Print Job Instructions for Use (Printer Driver)
Page 439: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 440: How To Open The Printer Driver Setup Window
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software in use or from the printer icon. Open the Printer Driver Setup Window through the Application Software Follow the procedure below to configure printing profile when printing. 1.
Page 441: Canon Ij Status Monitor
Canon IJ Status Monitor The Canon IJ Status Monitor is an application software that shows the status of the printer and the progress of printing. You will know the status of the printer with graphics, icons, and messages. Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when print data is sent to the printer.
Page 442: Checking The Ink Status From Your Computer
Ink Details dialog box. In such cases, take the appropriate action as described on the screen. Note • You can also display the Ink Details dialog box by selecting the ink icon on the Canon IJ Status Monitor.
Page 443: Canon Ij Preview
Canon IJ Preview The Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.
Page 444: Deleting The Undesired Print Job
Deleting the Undesired Print Job If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this information. If the printer does not start printing, canceled or failed print job data may be remaining.
Page 445: Instructions For Use (Printer Driver)
• Disable ICM required from the application software cannot be used when the XPS printer driver is used. • Do not start up the Canon IJ Network Tool while printing. • Do not print when the Canon IJ Network Tool is running.
Page 446 ◦ When Fit-to-Page, Scaled, or Page Layout is used for Page Layout on the Page Setup tab of the printer driver, the document may not print normally in certain versions of Word. ◦ When Page Size in Word is set to "XXX Enlarge/Reduce", the document may not print normally in certain versions of Word.
Page 447: Printer Driver Description
Printer Driver Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description...
Page 448: Quick Setup Tab Description
Quick Setup tab Description The Quick Setup tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. Commonly Used Settings The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied.
Page 449 Check this check box to display a preview before printing. Uncheck this check box if you do not want to display a preview. Important • To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile installed on your computer. Additional Features Displays the frequently used, convenient functions for the printing profile that you selected for Commonly Used Settings on the Quick Setup tab.
Page 450 2-on-1 Printing Prints two pages of the document, side by side, on one sheet of paper. To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout, and click Specify..Then in the Page Layout Printing dialog box that appears, specify the Page Order.
Page 451 Landscape Prints the document by rotating it 90 degrees relative to the paper feed direction. You can change the rotation direction by going to the Maintenance tab, opening the Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box.
Page 452 Printer Media Information... Displays Printer Media Information dialog box. You can check the printer settings and apply the checked settings to the printer driver. Defaults Restores all the settings you have changed to their default values. Click this button to return all settings on the Quick Setup, Main, and Page Setup tabs to their default values (factory settings).
Page 453 setting is not applied when the printing profile is selected. Instead the printer prints with the copies setting specified with the application software. Custom Paper Size dialog box This dialog box allows you to specify the size (width and height) of the custom paper. Units Select the unit for entering a user-defined paper size.
Page 454: Main Tab Description
Main tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper.
Page 455 Shows what the print result will look like before you actually print the data. Check this check box to display a preview before printing. Important • To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile installed on your computer. Defaults Restores all the settings you have changed to their default values.
Page 456: Color Adjustment Tab
Color Adjustment Tab This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast options. Preview Shows the effect of color adjustment. The color and brightness change when each item is adjusted. Note •...
Page 457 Pattern Print preferences... Check Print a pattern for color adjustment to enable this button. Pattern Print dialog box opens and allows you to set pattern printing settings. Pattern Print dialog box Performs the setup for printing of patterns that allow you to check the color balance and intensity/ contrast of documents.
Page 458 • When Grayscale Printing is checked on the Main tab, Color Correction appears grayed out and is unavailable. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing.
Page 459: Page Setup Tab Description
Page Setup tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application.
Page 460 To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left when orientation is [Landscape] check box. Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction. The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally.
Page 461 Booklet The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center. Specify...
Page 462 Important • When the application software that you used to create the document has the same function, give priority to the printer driver settings. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies and the printing order with both the application and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled.
Page 463 Page Border Prints a page border line around each document page. Check this check box to print the page border line. Tiling/Poster Printing dialog box This dialog box allows you to select the size of the image to be printed. You can also make settings for cut lines and paste markers which are convenient for pasting together the pages into a poster.
Page 464 Preview Icon Shows the settings made on the Booklet Printing dialog box. You can check what the document will look like when printed as a booklet. Margin for stapling Specifies which side of the booklet is to be stapled. Insert blank page Selects whether to print the document on one side or both sides of the booklet.
Page 465 Canon IJ Preview. However, if you are using the XPS printer driver, you will be able to change the paper feeding method from the Canon IJ XPS Preview. Ungroup Papers Sets the display method of Media Type, Page Size, and Printer Paper Size.
Page 466 Note • Do not allow application software to compress print data tab cannot be used with the XPS printer driver. Print after creating print data by page The print data is created in page units, and printing starts after the processing of one page of print data is complete.
Page 467 Stamp/Background (Stamp...) dialog box The Stamp/Background (Stamp...) dialog box allows you to print a stamp and/or background over or behind the document pages. In addition to the pre-registered ones, you can register and use your original stamp or background. Note •...
Page 468: Stamp Tab
Background first page only Selects whether to print the background on the first page only or print on all pages when the document has two or more pages. Check the Background check box to enable this. Check this check box to print a background on the first page only. Stamp Tab The Stamp tab allows you to set the text and bitmap file (.bmp) to be used for a stamp.
Page 469 Size Adjusts the size of the bitmap file to be used as a stamp. Moving the slider to the right increases the size, moving the slider to the left decreases the size. Transparent white area Specifies whether to make white-filled areas of the bitmap transparent. Check this check box to make white-filled areas of the bitmap transparent.
Page 470 Save/Save overwrite Saves the stamp. Enter a title in Title, and then click this button. Delete Deletes an unnecessary stamp. Specify the title of an unnecessary stamp from the Stamps list, and click this button. Background Tab The Background tab allows you to select a bitmap file (.bmp) to be used as a background or determine how to print the selected background.
Page 471 Save/Save overwrite Saves the image data as a background. After inserting the Title, click this button. Delete Deletes an unnecessary background. Specify the title of an unnecessary background from the Backgrounds list, and then click this button.
Page 472: Maintenance Tab Description
Maintenance tab Description The Maintenance tab allows you to perform printer maintenance or change the settings of the printer. Cleaning Performs print head cleaning. Print head cleaning removes any blockage in the print head nozzles. Perform cleaning when printing becomes faint, or a specific color fails to print, even though all ink levels are sufficiently high.
Page 473 Print Head Alignment Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. Align the print head immediately after installing the print head. When you click Print Head Alignment, the Start Print Head Alignment dialog box is displayed.
Page 474 Perform this function when you want to check the printer status and how a print job is proceeding. Note • If you are using the XPS printer driver, the "Canon IJ Status Monitor" becomes the "Canon IJ XPS Status Monitor".
Page 475 About Opens the About dialog box. The version of the printer driver, plus a copyright notice, can be checked. In addition, the language to be used can be switched. Initial Check Items (Cleaning / Deep Cleaning) Before running Cleaning or Deep Cleaning, check that the printer power is on, and open the cover of the printer.
Page 476 Initial Check Items (Nozzle Check) Before running Nozzle Check, check that the printer power is on, and open the cover of the printer. Check the following items for each ink. • Check the amount of ink remaining in the tank. •...
Page 477 Custom Settings dialog box When you click Custom Settings, the Custom Settings dialog box is displayed. If necessary, switch between various modes of printer operation. Prevent paper abrasion The printer can increase the gap between the print head and the paper during high-density printing to prevent paper abrasion.
Page 478 Important • If the font for displaying the language of your choice is not installed in your system, the characters will be garbled. Related Topics Cleaning the Print Heads Aligning the Print Head Position Printing a Nozzle Check Pattern Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
Page 479: Canon Ij Preview Description
Canon IJ Preview Description Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.
Page 480 • If the Page Layout setting on the Page Setup tab is specified to Page Layout, Tiling/Poster, or Booklet, the number of pages is the number of sheets to be used for printing, and not the number of pages in the original document created with the application software. •...
Page 481 Help Menu When you select this menu item, the Help window for Canon IJ Preview is displayed, and you can check the version and copyright information. Start Printing button Prints the documents selected in the document list. The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS Preview closes.
Page 482: Canon Ij Xps Preview Description
Canon IJ XPS Preview Description Canon IJ XPS Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information which is set within the printer driver and allows you to check the document layout, print order, and number of pages.
Page 483 Adds the document saved in the print history to the document list. Exit Ends the Canon IJ XPS Preview. The documents remaining in the document list will be deleted from the list. This command has the same function as the Exit in the print settings area.
Page 484 Move Down One Moves the selected print document one down from its current position. If the currently selected document is the last document, this command is grayed out and cannot be selected. Move to Last Moves the selected print document to the end of the document list. If the currently selected document is the last document, this command is grayed out and cannot be selected.
Page 485 Move Forward One Moves the currently selected page one position in front of its current position. If the currently selected page is the first page, this command is grayed out and cannot be selected. Move Backward One Moves the currently selected page one position after its current position. If the currently selected page is the last page, this command is grayed out and cannot be selected.
Page 486 Previous Page Displays the page located before the currently displayed page. If the currently displayed page is the first page, this command is grayed out and cannot be selected. Next Page Displays the page located after the currently displayed page. If the currently displayed page is the last page, this command is grayed out and cannot be selected.
Page 487 Select Page Information, Layout, or Manual Color Adjustment. Help Menu When you select this menu item, the Help window for Canon IJ XPS Preview is displayed, and you can check the version and copyright information. (Print) Prints the documents selected in the document list.
Page 488 (Move to Last) Moves the selected print document to the end of the document list. If the currently selected document is the last document, this command is grayed out and cannot be selected. (Undo) Reverses the previous change. If the change cannot be reversed, this function is grayed out and cannot be selected. (Delete Page) Deletes the currently selected page.
Page 489 Layout tab You can specify settings for page layout printing. To apply the specified settings, click Apply. If the page layout print settings cannot be changed for the print document, the individual items are grayed out and cannot be selected. Manual Color Adjustment tab This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast options.
Page 490 The documents remaining in the document list will be deleted from the list. Print Prints the documents selected in the document list. The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS Preview closes.
Page 491: Canon Ij Status Monitor Description
Icons and messages are displayed when ink is running low (ink level warning). Canon IJ Status Monitor Overview Canon IJ Status Monitor allows you to check the status of the printer and ink with graphics and messages. You can check the information on the printing document and the printing progress during printing.
Page 492 Once the print data has been sent, the button is grayed out and becomes unavailable. Option Menu If you select Enable Status Monitor, when a printer related message is generated the Canon IJ Status Monitor starts. When Enable Status Monitor is selected, following commands are available.
Page 493 Closes the Ink Details dialog box to return to Canon IJ Status Monitor. Help Menu When you select this menu item, the Help window for Canon IJ Status Monitor is displayed, and you can check the version and copyright information.
Page 494: Updating The Printer Driver
Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver...
Page 495: Obtaining The Latest Printer Driver
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can check the version of the printer driver by clicking the About button on the Maintenance tab. You can access our website and download the latest printer driver for your model.
Page 496: Deleting The Unnecessary Printer Driver
Deleting the Unnecessary Printer Driver The printer driver which you no longer use can be deleted. When deleting the printer driver, first exit all programs that are running. The procedure to delete the unnecessary printer driver is as follows: 1. Start the uninstaller Select Control Panel ->...
Page 497: Before Installing The Printer Driver
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Printer Status • Turn off the printer. Checking the Personal Computer Settings •...
Page 498: Installing The Printer Driver
Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver and XPS printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Turn off the printer 2.
Page 499: Printing Using A Web Service
Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print...
Page 500 Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
Page 501: Printing With Google Cloud Print
Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the printer to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection.
Page 502 Deleting Printer from Google Cloud Print LAN connection with the printer and internet connection are required to delete the printer from Google Cloud Print. Internet connection fees apply.
Page 503: Getting Google Account
Getting Google Account To print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance. Note • If you already have Google account, register the printer to Google Cloud Print. Registering Printer with Google Cloud Print Access to Google Cloud Print with the web browser on the computer or the mobile device and register the required information.
Page 504: Registering Printer With Google Cloud Print
(Chrome menu). 5. Select Show advanced settings... to display information. 6. Select Manage for Google Cloud Print. 7. When Canon iB4100 series and Add printers button are displayed, select Add printers. 8. When confirmation message for registering printer appears, select OK.
Page 505 Registration Using Printer Important • Entering the administrator password may be required depending on the range of administrator password. Make sure printer is turned on. 2. Press Setup button. The Setup menu screen is displayed. 3. Select Web service setup and press OK button. 4.
Page 506 Note • Perform the authentication process with your Google account which you have gotten in advance. 10. When message that registration is complete is displayed on printer's LCD, press OK button. When authentication process is complete properly, the registration items are displayed. When authentication process is complete, you can print the data with Google Cloud Print.
Page 507: Printing From Computer Or Smartphone With Google Cloud Print
Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the printer receives the print data and prints it automatically. When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print, load paper into the printer in advance.
Page 508 2. Start Google Chrome browser on your computer. 3. Select Sign in to Chrome... from (Chrome menu). 4. Log in to your Google account. 5. Select Print... from (Chrome menu). 6. Select Change... next Destination. 7. Select Canon iB4100 series in Google Cloud Print. 8. Select Print.
Page 509 When the preparation for printing with Google Cloud Print is complete, the printer receives the print data and prints it automatically. When you want to print from Google Cloud Print immediately When the printer cannot receive the print data, or you want to start printing immediately, you can check whether there is a print job on the Google Cloud Print and start printing manually.
Page 510 5. Select Print... from (Chrome menu). 6. Select Change... next Destination. 7. Select Canon iB4100 series in Local Destinations. 8. Select Print. When the preparation for printing with Google Cloud Print is complete, the printer receives the print data and prints it automatically.
Page 511: Deleting Printer From Google Cloud Print
(Chrome menu). 5. Select Show advanced settings... to display information. 6. Select Manage for Google Cloud Print. 7. Select Manage next Canon iB4100 series on device list. 8. Select Delete. 9. When confirmation message for deleting printer appears, select OK.
Page 512 3. Select Web service setup and press OK button. 4. Select GoogleCloudPrint -> Delete from service. 5. When confirmation screen to delete printer is displayed, select Yes and press OK button. 6. When message that deletion is complete is displayed, press OK button.
Page 513 Printing from an AirPrint-enabled Printer with Mac Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note •...
Page 514 Note • If the printer's Auto Power On function is enabled, the printer is turned on automatically when it receives the print data. Load paper. 3. Perform printing on your application software. Print dialog appears. 4. Select your model name added as AirPrint printer from the Printer list in the Print Dialog. 5.
Page 515: Printing From A Device Equipped With Windows 10 Mobile
Printing from a Device Equipped with Windows 10 Mobile You can print from a device equipped with Windows 10 Mobile. This function enables you to print photos, email, Web pages and documents from Windows 10 without the need to install drivers, or download apps or software. Checking Your Environment First, check your environment.
Page 516: Printing From Smartphone/Tablet
Printing from Smartphone/Tablet Printing Directly from Smartphone/Tablet Printing Using a Web Service...
Page 517: Printing Directly From Smartphone/Tablet
Printing Directly from Smartphone/Tablet Android Print Printing from an AirPrint-enabled Printer with iOS Device Printing from a Device Equipped with Windows 10 Mobile Using Printer with Direct Connection...
Page 518: Android Print
You can print to a Canon printer from your Android smartphone or tablet by installing a printing plug-in. Installing Printing Plug-in • Installing Canon Print Service Canon Print Service is a printing plug-in for Android 4.4.2 or later, and is available for free on Google Play. Install the plug-in and activate it. Printing Using Canon Print Service •...
Page 519 Printing Using Mopria Print Service Important • The operation may differ depending on your Android device or your application. • Activate the plug-in after installing it to your Android device. The service is not enabled immediately after installing. • You can print using Mopria Print Service with wireless LAN or with the printer's direct connection. Make sure printer is turned on.
Page 520 Printing from an AirPrint-enabled Printer with iOS Device Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note •...
Page 521 4. Tap Print from menu options. 5. Select your model name from Printer on Printer Options. Important • Because some applications do not support AirPrint, Printer Options may not be displayed. If an application does not let you use printer options, you cannot print from that application.
Page 522 Note • Printer Options differ depending on the application that you are using. 6. When printing file type that has multiple pages, such as PDF file, tap Range and tap All Pages or select range of pages to be printed. 7.
Page 523 Load the envelope in vertically with the address side facing down so that the folded flap of the envelope will be faced up on the right side. Checking Print Status During printing, a Print Center icon is displayed in the list of recently used applications and you can use it to check the print progress.
Page 524: Using Printer With Direct Connection
Using Printer with Direct Connection You can connect devices (e.g. smartphone or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • Direct wireless connection (connecting devices using direct connection) This section describes direct connection, which allows you to print by connecting the devices to the printer directly.
Page 525 6. Select Direct connection and press OK button. 7. Select Yes and press OK button. Note • Check the following items on Wireless router info. Use the button to display details. • Identifier (SSID) • Security setting and password • Printer's name which appears on a Wi-Fi Direct compatible device The password is required when connecting a device to the printer.
Page 526 • For more on printing from a device via wireless LAN, refer to the device's or application's instruction manual. • You can print from your smartphone or tablet by installing Canon PRINT Inkjet/SELPHY. Download it from App Store and Google Play.
Page 527 2. Press Setup button. The Setup menu screen is displayed. 3. Select Device settings and press OK button. The Device settings screen is displayed. 4. Select LAN settings and press OK button. 5. Select Direct connection and press OK button. 6.
Page 528: Printing Using A Web Service
Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print...
Page 529 Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
Page 530 Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the printer to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection.
Page 531 Deleting Printer from Google Cloud Print LAN connection with the printer and internet connection are required to delete the printer from Google Cloud Print. Internet connection fees apply.
Page 532: Paper Settings
Paper Settings By registering the paper size and the media type loaded in the cassette, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. Note •...
Page 533 • When the paper settings for printing are different from the cassette paper information registered to the printer: ◦ Paper setting for printing: B5 ◦ Cassette paper information registered to the printer: A4 When you start printing, a message is displayed. Pressing the OK button displays the paper setting specified for printing under the message.
Page 534 Note • If you do not know what paper information to register to the printer, press the Back button when the screen to select the operation is displayed. When the previous screen is displayed, check the paper size and the media type and register them to the printer. •...
Page 535 Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
Page 536: Troubleshooting
Troubleshooting Frequently Asked Questions • Cannot Find Printer on Network • Cannot Find Printer while Using Wireless LAN • Printing Does Not Start • Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear • An Error Occurs • Print Results Are Unsatisfactory •...
Page 537 • Printing Is Slow • Printing Stops • Print Results Are Unsatisfactory • No Ink Comes Out • Paper Jams • Paper Does Not Feed Properly/"No Paper" Error • Automatic Duplex Printing Problems Error or Message Appears • An Error Occurs •...
Page 538: Network Communication Problems
Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems...
Page 539: Cannot Find Printer On Network
Cannot Find Printer on Network While performing printer setup: Cannot Find Printer on Check Printer Settings Screen Cannot Find Printer after Searching it on Printer Detection Screen During Setup Searching Printer by IP Address or Host Name During Setup (Windows) Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen While using printer: Cannot Find Printer while Using Wireless LAN...
Page 540: Cannot Find Printer On Check Printer Settings Screen
Cannot Find Printer on Check Printer Settings Screen • For Windows: If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen, click Redetect and search for the printer again by the IP address on the Search for Printers screen.
Page 541: Check 1: Cannot Find Printer On Check Printer Settings Screen During Wireless Lan Setup
Check 1: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Are printer and network device (router, etc.) turned on? Make sure the printer is turned on. Confirming that the Power Is On Make sure network device (router, etc.) is turned on. If printer or network device is off: Turn on printer or network device.
Page 542: Check 2: Cannot Find Printer On Check Printer Settings Screen During Wireless Lan Setup
Check 2: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Is printer set to allow wireless communication? Make sure the icon is displayed on the LCD. If icon is not displayed: • For Windows: The printer is not set to allow wireless communication. Click Wireless LAN Setup Information on the Check Printer Settings screen to check the status and turn on wireless communication on the printer.
Page 543: Check 3: Cannot Find Printer On Check Printer Settings Screen During Wireless Lan Setup
Check 3: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Is printer connected to wireless router? Use the icon on the LCD to make sure the printer is connected to the wireless router. icon is displayed: •...
Page 544: Check 4: Cannot Find Printer On Check Printer Settings Screen During Wireless Lan Setup
After connecting the printer to the wireless router, set up the network communication from the beginning. icon is displayed: Go to check 4. Check 4: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup...
Page 545: Check 4: Cannot Find Printer On Check Printer Settings Screen During Wireless Lan Setup
Check 4: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Is printer's IP address specified correctly? If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's IP address is not used for another device. To check the printer's IP address, print out the network settings information using the operation panel.
Page 546: Check 5: Cannot Find Printer On Check Printer Settings Screen During Wireless Lan Setup
If the printer is found, follow the instructions on the screen to continue to set up the network communication. • If no message appears: Cancel the setup, and then set the security software to allow Canon software below to access the network. ◦ For Windows: Setup.exe or Setup64.exe in the win >...
Page 547: Check 6: Cannot Find Printer On Check Printer Settings Screen During Wireless Lan Setup
Check 6: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Check wireless router settings. Check wireless router network connection settings, such as IP address filtering, MAC address filtering, and DHCP function. Make sure the same radio channel is assigned to the wireless router and the printer. To check the settings of the wireless router, see the instruction manual supplied with the wireless router or contact the manufacturer.
Page 548: Check 1: Cannot Find Printer On Check Printer Settings Screen During Wired Lan Setup
Check 1: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup Is LAN cable connected, and are printer and router on? Make sure the LAN cable is connected. Make sure the printer is turned on. Confirming that the Power Is On Make sure the router is turned on.
Page 549: Check 2: Cannot Find Printer On Check Printer Settings Screen During Wired Lan Setup
Check 2: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup Can you view any web pages on your computer? Make sure the computer and network device (router, etc.) are configured and the computer is connected to the network. If you cannot view any web pages: Click Cancel on the Check Printer Settings screen to cancel to set up the network communication.
Page 550: Check 3: Cannot Find Printer On Check Printer Settings Screen During Wired Lan Setup
Check 3: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup Is printer set to allow wired communication? Make sure the icon is displayed on the LCD. If icon is not displayed: The printer is not set to allow wired communication. Turn on wired communication on the printer. Once you have turned on wired communication, redo the network communication setup from the beginning.
Page 551: Check 4: Cannot Find Printer On Check Printer Settings Screen During Wired Lan Setup
Check 4: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup Is printer's IP address specified correctly? If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's IP address is not used for another device. To check the printer's IP address, print out the network settings information using the operation panel.
Page 552: Check 5: Cannot Find Printer On Check Printer Settings Screen During Wired Lan Setup
If the printer is found, follow the instructions on the screen to continue to set up the network communication. • If no message appears: Cancel the setup, and then set the security software to allow Canon software below to access the network. ◦ For Windows: Setup.exe or Setup64.exe in the win >...
Page 553: Check 6: Cannot Find Printer On Check Printer Settings Screen During Wired Lan Setup
Check 6: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup Check router settings. Check router network connection settings such as IP address filtering, MAC address filtering, and DHCP function. For more on checking the settings of the router, refer to the instruction manual supplied with the router or contact its manufacturer.
Page 554: Cannot Find Printer After Searching It On Printer Detection Screen During Setup
Cannot Find Printer after Searching it on Printer Detection Screen During Setup • For Windows: The printer could not be detected with the current setup method. Select Set up the network connection according to the guide radio button and click Next. The screen to show another setup method is displayed.
Page 555 Perform setup following the instructions on the screen.
Page 556: Searching Printer By Ip Address Or Host Name During Setup (Windows)
Searching Printer by IP Address or Host Name During Setup (Windows) If the printer cannot be found on the Select Printer screen, search for the printer by an IP address or host name. Select Specify the IP address and run the search radio button and click Next. The screen to select searching criteria appears.
Page 557 If firewall interferes with printer search: • If message appears: If a message appears warning that Canon software is attempting to access the network, set the security software to allow access. After allowing the software to access, specify the IP address or host name and search for printers again.
Page 558: Cannot Proceed Beyond Printer Connection Screen/Connect Cable Screen
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer.
Page 559 3. Turn off printer. 4. Restart computer. 5. Make sure you have no application software running. 6. Redo setup according to instructions on Canon website. Note • You can use the Setup CD-ROM to redo setup. • For Mac OS: 1.
Page 560: Cannot Find Printer While Using Wireless Lan
Make sure printer setup is complete. Check4 If it is not, perform setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website. Look for printer again.
Page 561 Make sure security software's firewall is off. Check11 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 562 (SSID). (Mac OS) If the problem is not resolved, redo setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website.
Page 563: Cannot Find Printer While Using Wired Lan
Cannot Find Printer while Using Wired LAN Make sure the printer is turned on. Check1 icon displayed on LCD? Check2 If the icon is not displayed, select Wired LAN on Change LAN in LAN settings under Device settings. Make sure LAN cable is connected properly. Check3 Make sure the printer is connected to the router with the LAN cable.
Page 564: Network Connection Problems
Network Connection Problems Printer Suddenly Cannot Be Used Network Key Unknown Administrator Password Set for Printer Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings Printing Is Slow Cannot Access to Internet on Wireless LAN from Communication Device Ink Level Not Shown on Printer Status Monitor (Windows)
Page 565: Printer Suddenly Cannot Be Used
Printer Suddenly Cannot Be Used Cannot Communicate with Printer Following Network Settings Change Cannot Communicate with Printer via Wireless LAN Cannot Communicate with Printer Using Direct Connection Cannot Communicate with Printer via Wired LAN Cannot Print from Network Computer Cannot Communicate with Printer Following Network Settings Change It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Page 566 Make sure security software's firewall is off. Check8 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 567 Cannot Communicate with Printer Using Direct Connection Make sure the printer is turned on. Check1 Is the icon displayed on the LCD? Check2 If the icon is not displayed, select Device settings, LAN settings, Change LAN in this order and select Yes for Direct connection to enable direct connection following the on-screen instructions.
Page 568 If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router. If the problem is not resolved, redo setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. • For Mac OS: Follow the instructions on the Canon website.
Page 569: Network Key Unknown
Network Key Unknown WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect Setting an Encryption Key WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer.
Page 570 To communicate with a wireless router that uses automatically generated WEP keys, you must set the printer to use the key generated by the wireless router, entering it in hexadecimal format. ◦ For Windows: When the WEP Details screen appears after you click Search... on the Protocol Settings (Wireless LAN) screen in IJ Network Device Setup Utility, follow the on-screen instructions to set the WEP key length, format, and the number.
Page 571: Administrator Password Set For Printer Unknown
Select All data to restore administrator password to default. Reset setting After initializing the printer settings, redo setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website.
Page 572: Printer Cannot Be Used After Replacing Wireless Router Or Changing Its Settings
Changing Its Settings When you replace a wireless router, redo the network setup for the printer. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website.
Page 573 With Encryption On, Cannot Communicate with Printer After Changing Encryption Type at Wireless Router If you change the encryption type for the printer and it subsequently cannot communicate with the computer, make sure the encryption type for the computer and the wireless router matches the type set for the printer.
Page 574: Printing Is Slow
Printing Is Slow Printer may be printing out a large job from another computer. Check1 When using wireless LAN, make sure the printer is not placed too far away Check2 from the wireless router. Place the wireless router and printer where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor.
Page 575: Cannot Access To Internet On Wireless Lan From Communication Device
Cannot Access to Internet on Wireless LAN from Communication Device Is your device connected to printer using direct connection? Check1 If your device is connected to the printer using direct connection, you cannot access to the Internet. Turn off direct connection and connect your device to the wireless router. For details, see the instruction manual provided with your device and wireless router.
Page 576: Ink Level Not Shown On Printer Status Monitor (Windows)
Ink Level Not Shown on Printer Status Monitor (Windows) Use the printer driver with bidirectional communication. Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver. How to Open the Printer Driver Setup Window...
Page 577: Other Network Problems
Other Network Problems Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults...
Page 578: Message Appears On Computer During Setup
Message Appears on Computer During Setup Screen to Enter Password Appears During Setup Encryption Settings Screen Appears When Wireless Router Selected "You have connected the printer to the non encrypted wireless network" Appears Screen to Enter Password Appears During Setup The following screen appears if the printer is set up for use with a network and an administrator password has been set.
Page 579 Encryption Settings Screen Appears When Wireless Router Selected This screen appears automatically if the selected wireless router is encrypted. Set the same encryption settings as those set for the wireless router. • For Windows: For more on encryption settings, see Performing/Changing Wireless LAN Settings.
Page 580: Checking Network Information
• For Windows: IJ Network Device Setup Utility Screen • For Mac OS: Canon IJ Network Tool Menus Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer, follow the instructions below.
Page 581 When you are using wireless LAN on your computer, make sure Wi-Fi is selected as network interface. When you are using wired LAN, make sure Ethernet is selected. 3. Check the IP address or MAC address. Click TCP/IP to check the IP address. Click Hardware to check the MAC address.
Page 582 A message such as the following appears. 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms --- XXX.XXX.XXX.XXX ping statistics --- 3 packets transmitted, 3 packets received, 0% packet loss If packet loss is 100%, communication is not taking place.
Page 583: Restoring To Factory Defaults
Initialization erases all network settings on the printer, making printing operation from a computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. • For Mac OS: Initialization erases all network settings on the printer, making printing operation from a computer over a network impossible.
Page 584: Problems While Printing From Smartphone/Tablet
Problems while Printing from Smartphone/Tablet Cannot Print from Smartphone/Tablet...
Page 585: Cannot Print From Smartphone/Tablet
Cannot Print from Smartphone/Tablet If you cannot print from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the printer. Check the cause of your problem according to the connection method. Cannot Communicate with Printer over Wireless LAN Cannot Communicate with Printer while It Is in Direct Connection Note •...
Page 586 Make sure printer is not too far away from wireless router. Check5 Locate the printer close enough to communicate with the wireless router. Check for obstructions. Check6 Wireless communication between different rooms or floors is generally poor. Move the printer and wireless router as necessary.
Page 587 Make sure there is no source of radio wave interference nearby. Check8 If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the printer as far away from the interference source as possible. Make sure 5 devices are already connected.
Page 588: Printing Problems
Printing Problems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly/"No Paper" Error Automatic Duplex Printing Problems Printing Stops Cannot Print Using AirPrint...
Page 589: Printing Does Not Start
Printing Does Not Start Make sure printer is securely plugged in and press ON button to turn it on. Check1 The POWER lamp flashes while the printer is initializing. Wait until the POWER lamp stops flashing and remains lit. Note •...
Page 590 The printer will not print properly if you are using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box. Note • To make the printer the one selected by default, select Set as Default Printer.
Page 591: Restart Your Computer
Printer, Canon My Printer, and then select Diagnose and Repair Printer. Follow the on-screen instructions to set the correct printer port, and then select your printer's name. If the problem is not resolved, reinstall the printer driver from the Setup CD-ROM or the Canon website. Is print data extremely large? (Windows) Check8 Click Print Options on Page Setup sheet of the printer driver.
Page 592: Paper Jams
Paper Jams When paper jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. • When a Support Code and a Message Are Displayed on Computer Screen: ◦ For Windows: ◦ For Mac OS: * The screen differs depending on the OS you are using. •...
Page 593 Note • You can also search for details on resolving the errors indicated by the support code shown. Search...
Page 594: Print Results Are Unsatisfactory
Print Results Are Unsatisfactory If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check the paper and print quality settings first. Do page size and media type settings match size and type of loaded paper? Check1 If these settings do not match, it is not possible to obtain the proper result.
Page 595: Cannot Complete Printing
Cannot Complete Printing Select setting not to compress printing data. (Windows) Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to compress print data check box and click OK.
Page 596: Part Of Page Is Not Printed (Windows)
Part of Page Is Not Printed (Windows) Are you using automatic duplex printing? Check If you are using automatic duplex printing, the printable area at the top of the page will be 0.08 inches / 2 mm shorter than usual. Therefore, the bottom of the page may not be printed.
Page 597: Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Paper Is Blank Printing Is Blurry Colors Are Wrong...
Page 598 • If problem is not resolved after performing print head deep cleaning twice: If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your nearest Canon service center to request a repair. When using paper with one printable surface, make sure paper is loaded with Check4 printable side facing down.
Page 599: Lines Are Misaligned
Lines Are Misaligned Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Perform print head alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...
Page 600: Lines Incomplete Or Missing (Windows)
Lines Incomplete or Missing (Windows) Are you using Page Layout Printing or Binding Margin function? Check1 When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening the lines in the document. Is print data extremely large? Check2 Click Print Options on Page Setup sheet of the printer driver.
Page 601: Images Incomplete Or Missing (Windows)
Images Incomplete or Missing (Windows) Select setting not to compress printing data. Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to compress print data check box and click OK.
Page 602: Ink Blots / Paper Curl
Use Photo Paper to print photos. Check3 To print data with high color saturation such as photographs or images with dark colors, we recommend that you use Photo Paper Plus Glossy II or other Canon specialty paper. Supported Media Types...
Page 603: Paper Is Smudged / Printed Surface Is Scratched
Paper Is Smudged / Printed Surface Is Scratched Paper Is Smudged Smudged Edges Smudged Surface Printed Surface Is Scratched Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Check paper type. Check2 Make sure you are using the right paper for what you are printing. Supported Media Types Correct curl before loading paper.
Page 604 1. Roll up paper in opposite direction to paper curl as shown below. 2. Check that paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. Follow the instructions below to curl the paper outward up to 0.1 inch / 3 mm (B) in height before printing.
Page 605 ◦ For Mac OS: In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select Prevent paper abrasion check box, and then click Apply. To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility.
Page 606 5. Check message and click OK. • For Mac OS: 1. Make sure printer is turned on. 2. Open Canon IJ Printer Utility. Opening the Canon IJ Printer Utility 3. Select Custom Settings in pop-up menu. 4. Drag Ink Drying Wait Time: slide bar to set wait time and click Apply.
Page 607: Back Of Paper Is Smudged
Back of Paper Is Smudged Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Perform bottom plate cleaning to clean inside of printer. Check2 Cleaning Inside the Printer (Bottom Plate Cleaning) Note • During duplex printing or too much printing, ink may stain the inside of the printer.
Page 608: Uneven Or Streaked Colors
Uneven or Streaked Colors Uneven Colors Streaked Colors Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Print nozzle check pattern and perform any necessary maintenance operations Check2 such as print head cleaning. Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or...
Page 609 • If problem is not resolved after performing print head deep cleaning twice: If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your nearest Canon service center to request a repair. Perform print head alignment.
Page 610: No Ink Comes Out
24 hours later. • If problem is not resolved after performing print head deep cleaning twice: If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your nearest Canon service center to request a repair.
Page 611: Paper Does Not Feed Properly/"No Paper" Error
Paper Does Not Feed Properly/"No Paper" Error Make sure paper is loaded. Check1 Loading Paper When loading paper, consider the following. Check2 • When loading two or more sheets of paper, flip through the paper before loading it. In addition, when you load paper with some paper remaining in the cassette, flip through the remaining paper and the newly loaded paper before loading.
Page 612 If two or more sheets of paper feed from cassette at once, clean inside of Check7 cassette. For information on cleaning the inside of the cassette, see Cleaning Cassette Pads. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 613: Automatic Duplex Printing Problems
Automatic Duplex Printing Problems Is automatic duplex printing selected? Check1 • For Windows: Make sure Duplex Printing and Automatic check boxes are selected on Page Setup sheet in the printer driver setup window. Duplex Printing • For Mac OS: Make sure Two-Sided check box is selected on the Print dialog. Duplex Printing Make sure loaded paper size is suitable for automatic duplex printing.
Page 614 Note • For Windows: To switch to manual duplex printing, follow the procedure below. Open the printer driver setup window, clear Automatic check box on Page Setup sheet, and reprint. When performing manual duplex printing, note the following. • If you are printing three or more pages of a document with manual duplex printing, one side of each sheet is printed first.
Page 615: Printing Stops
Printing Stops Is paper loaded? Check1 Make sure paper is loaded. If necessary, load paper. Do documents to be printed have many photographs or illustrations? Check2 It takes time for the printer and the computer to process large data such as photos or other graphics, so it may seem that the printer is not working.
Page 616: Cannot Print Using Airprint
Cannot Print Using AirPrint Make sure printer is turned on. Check1 If the printer is turned on, turn it off and back on, and then check whether the issue is resolved. Make sure printer is connected by LAN to same network subnet as AirPrint Check2 compliant device when printing over LAN.
Page 617: Mechanical Problems
Mechanical Problems Power Does Not Come On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB LCD Is Off LCD Shows Wrong Language Print Head Holder Does Not Move to Replacement Position Printer Status Monitor Not Displayed (Windows)
Page 618: Power Does Not Come On
Make sure power plug is securely connected to printer, and then turn it back on. Check2 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn it Check3 on again. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 619: Power Shuts Off By Itself
• If you are using a Mac OS and if you do not want the printer to turn off automatically: Open Canon IJ Printer Utility, select Power Settings in the pop-up menu, and then select Disable for Auto Power Off on Auto Power.
Page 620: Usb Connection Problems
USB Connection Problems Printing Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Appears (Windows) If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of USB 1.1. In this case, the printer works properly but printing speed may slow down due to the communication speed.
Page 621: Cannot Communicate With Printer Via Usb
Cannot Communicate with Printer via USB Make sure printer is turned on. Check1 Connect USB cable properly. Check2 As the illustration below, the USB port is at the back of the printer. Do not start IJ Network Tool while printing. (Mac OS) Check3 Do not print while IJ Network Tool is running.
Page 622: Lcd Is Off
LCD Is Off • If POWER lamp is off: The printer is not on. Check that the power cord is connected and press the ON button. • If POWER lamp is lit: The LCD may be in screen-saver mode. Press any button on the operation panel.
Page 623: Lcd Shows Wrong Language
LCD Shows Wrong Language Follow the instructions below to select your language. 1. Press Setup button and wait for about 5 seconds. 2. Press button once and press OK button. 3. Press button twice and press OK button. 4. Press OK button again. 5.
Page 624: Print Head Holder Does Not Move To Replacement Position
Print Head Holder Does Not Move to Replacement Position Important • The print head holder moves to the position for replacing only when an ink tank runs out of ink. If no ink tanks run out of ink, the print head holder does not move even though you open the front cover. Is POWER lamp off? Check1 Check if the POWER lamp is lit.
Page 625: Printer Status Monitor Not Displayed (Windows)
Printer Status Monitor Not Displayed (Windows) Is printer status monitor enabled? Check1 Make sure Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open printer driver setup window. How to Open the Printer Driver Setup Window 2.
Page 626: Installation And Download Problems
Installation and Download Problems Cannot Install Printer Driver Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows) Updating Printer Driver in Network Environment (Windows)
Page 627: Cannot Install Printer Driver
2. Double-click CD-ROM icon in the window that appears. If the contents of the CD-ROM appear, double-click MSETUP4.EXE. If you cannot install the printer driver with the Setup CD-ROM, install them from the Canon website. Note • If the CD-ROM icon does not appear, try the following: •...
Page 628 Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD-ROM or install them from the Canon website. Note • If the installer was stopped due to a Windows error, Windows operation may be unstable, and you may not be able to install the drivers.
Page 629: Easy-Webprint Ex Does Not Start Or Easy-Webprint Ex Menu Does Not Appear (Windows)
Is Canon Easy-WebPrint EX displayed on Toolbars menu in Internet Check1 Explorer's View menu? If Canon Easy-WebPrint EX is not displayed, Easy-WebPrint EX is not installed on your computer. Install the latest version of Easy-WebPrint EX from the Canon website. Note •...
Page 630: Updating Printer Driver In Network Environment (Windows)
Updating Printer Driver in Network Environment (Windows) Download the latest printer driver. The latest printer driver for your model are available for download on the Canon website. Uninstall the existing printer driver and follow the installation instructions to install the latest printer driver that you downloaded.
Page 631: Errors And Messages
Errors and Messages An Error Occurs Message Appears...
Page 632: An Error Occurs
An Error Occurs If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. If an error occurs, a support code (error number) appears on the computer screen or the LCD. When a Support Code and a Message Are Displayed on Computer Screen: •...
Page 633 To resolve errors that do not have support codes, see An Error Occurs.
Page 634: Message Appears
Message Appears This section describes some of the errors and messages that may appear. Note • A support code (error number) is displayed on the computer or on the LCD for some errors. For details on errors that have support code, see List of Support Code for Error.
Page 635 • In Windows Vista, select Start menu > Control Panel > Hardware and Sound > Printers. 3. Open printer driver properties. • In Windows 10, Windows 8.1, Windows 8, or Windows 7, right-click "Canon XXX series" icon (where "XXX" is your printer's name), and then select Printer properties.
Page 636 Check4 Uninstall the printer driver following the procedure described in Deleting the Unnecessary Printer Driver reinstall them from the Setup CD-ROM or the Canon website. When printer is connected to your computer with a USB cable, check device Check5 status from your computer.
Page 637 Uninstall the printer driver following the procedure described in Deleting the Unnecessary Printer Driver and reinstall them from the Setup CD-ROM or the Canon website. • "Could not print Application name - File name" Try printing again once the current job is complete.
Page 638 If you are logged in on an account with administrator privileges, follow the on-screen instructions. 2. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program. 3. Select Change. If you select Yes after you have followed the on-screen instructions, the confirmation screen will appear at the time of the next survey.
Page 639 • If you agree to participate in survey program: Click Agree and follow the on-screen instructions. The printer usage information is sent via the Internet. Once you have completed the procedure, the information is subsequently sent automatically and the confirmation screen does not reappear. Note •...
Page 640 2. Select Applications from Go menu of Finder, double-click Canon Utilities folder and Inkjet Extended Survey Program folder. 3. Move Canon Inkjet Printer/Scanner/Fax Extended Survey Program.app file to Trash. 4. Restart computer. Empty Trash and restart your computer. • Changing setting: To display the confirmation screen every time the printer usage information is sent or to resume surveying, follow the procedure below.
Page 641: If You Cannot Solve A Problem
If You Cannot Solve a Problem If there is a problem that you cannot solve following the instructions in this chapter, contact Canon through the Support page of the Canon website or contact your nearest Canon service center. Canon support staff are trained to be able to provide technical support to satisfy customers.
Page 642: List Of Support Code For Error
List of Support Code for Error Support code appears on the LCD and your computer screen when errors occur. A "support code" is an error number, and appears along with an error message. When an error occurs, check the support code displayed on the LCD and computer screen and take the appropriate action in response.
Page 643 6942 6943 6944 6945 6946 • 7000 to 7ZZZ 7100 7200 7201 7202 7203 7204 7205 • A000 to ZZZZ B202 B203 B204 B205 B502 B503 B504 C000 For paper jam support codes, see also List of Support Code for Error (Paper Jams).
Page 644: List Of Support Code For Error (Paper Jams)
List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If the paper is jammed inside the front cover: 1300 • If the paper is jammed inside the rear cover: 1303 •...
Page 645 1300 Cause Paper is jammed inside front cover. What to Do If the paper is jammed inside the front cover, remove the paper by following these steps. Note • If paper becomes jammed during printing and you need to turn off the printer to remove it, press the Stop button to stop the printing before you turn off the printer.
Page 646 If the paper is rolled up, pull out it. 4. Pull paper out slowly, so as not to tear it. 5. Make sure all jammed paper is removed. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and remove any remaining paper.
Page 647 • We recommend using paper sizes other than A5/A6 to print documents with photos or graphics. A5/A6 paper may curl and jam as it leaves the printer. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 648 1303 Cause Paper is jammed in rear cover. What to Do If the paper is jammed inside the rear cover, follow these steps to remove the paper. Note • If paper becomes jammed during printing and you need to turn off the printer to remove it, press the Stop button to stop the printing before you turn off the printer.
Page 649 • We recommend using paper sizes other than A5/A6 to print documents with photos or graphics. A5/A6 paper may curl and jam as it leaves the printer. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 650 1313 Cause Paper is jammed inside rear cover as printer pulled in printed paper. What to Do If the paper is jammed inside the rear cover as the printer pulled in the printed paper, remove the paper by following these steps. Important •...
Page 651 4. Pull out paper slowly. Note • Do not touch the inner parts of the printer. • If you cannot pull the paper out, try the following. • Turn the printer off and turn it back on. The paper may be ejected automatically. •...
Page 652 Align the paper guides with the both edges of the paper when you load paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 653 1314 Cause Paper is jammed inside rear cover during automatic duplex printing. What to Do If the paper is jammed inside the rear cover when performing automatic duplex printing, remove the paper by following these steps. Note • If paper becomes jammed during printing and you need to turn off the printer to remove it, press the Stop button to stop the printing before you turn off the printer.
Page 654 • When reloading the paper, make sure you are using suitable paper and loading it correctly. Align the paper guides with the both edges of the paper when you load paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 655: Other Cases
Other Cases Check the following: Is anything blocking paper output slot? Check1 Are rear cover attached properly? Check2 Is paper curled? Check3 Correct curl before loading paper.
Page 656 1007 Cause Possible causes include the following. • There is no paper in the cassette 1. • Paper is not loaded in the cassette 1 properly. What to Do Take the corresponding actions below. • Load paper in the cassette 1. •...
Page 657 1008 Cause Possible causes include the following. • There is no paper in the cassette 2. • Paper is not loaded in the cassette 2 properly. What to Do Take the corresponding actions below. • Load paper in the cassette 2. •...
Page 658 1200 Cause Front cover is open. What to Do Close the front cover and wait for a while. Do not close it while you are replacing an ink tank.
Page 659 1309 Cause Paper size that is not compatible with automatic duplex printing is specified. What to Do The sizes of media suitable for auto duplex printing are A4 and Letter. Press the printer's Stop button to cancel printing. Then change the print settings and retry printing.
Page 660 1310 Cause Size of paper may not be compatible with automatic duplex printing. What to Do The sizes of media suitable for auto duplex printing are A4 and Letter. Make sure paper of the correct size is loaded. Press the OK button to eject the paper and restart printing from the front of the next piece of paper.
Page 661 1319 Cause Size of paper is not compatible with automatic duplex printing. What to Do The sizes of media suitable for auto duplex printing are A4 and Letter. Press the printer's Stop button to cancel printing. Then change the print settings and retry printing.
Page 662 If an ink tank becomes empty, replace it. An ink tank cannot be replaced until it becomes empty. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
Page 663 1600 Cause Ink may have run out. What to Do Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, press the machine's OK button with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The machine may be damaged if printing is continued under the ink out condition.
Page 664 1660 Cause An ink tank is not installed. What to Do Install the ink tank.
Page 665 Press and hold the machine's Stop button for at least 5 seconds, and then release it. With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
Page 666 1700 Cause Ink absorber is almost full. What to Do Press the printer's OK button to continue printing. Contact your nearest Canon service center to request a repair.
Page 667 1701 Cause Ink absorber is almost full. What to Do Press the printer's OK button to continue printing. Contact your nearest Canon service center to request a repair.
Page 668 Then push the ink tank. After installing the ink tank properly, close the front cover. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • The ink tank that was once installed cannot be removed until the ink runs out.
Page 669 1755 Cause The ink has run out. What to Do To maintain both machine and print quality, the machine cannot continue printing under the ink out condition. Cancel printing and replace the ink tank before printing again. Important • Do not remove an ink tank until a new one is prepared to be installed. •...
Page 670 1872 Cause Cassette 1 is not inserted. What to Do Insert the cassette 1. Note • Once the cassette 1 is installed, the screen for setting cassette paper information appears. Set the paper information for the paper in the cassette 1. •...
Page 671 1873 Cause Cassette 2 is not inserted. What to Do Insert the cassette 2. Note • Once the cassette 2 is installed, the screen for setting cassette paper information appears. Set the paper information for the paper in the cassette 2. •...
Page 672 1874 Cause Cassette 1 and cassette 2 are not inserted. What to Do Insert the both cassettes. Note • Once the cassette is installed, the screen for setting cassette paper information appears. Set the paper information for the paper in the cassette 1 and the cassette 2. •...
Page 673 Open the front cover and make sure the protective material and tape have been removed from the print head holder. If the protective material or tape is still there, remove it and close the front cover. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 674 2111 Cause Paper settings for printing differ from cassette paper information set on printer. Note • See below for the correct correspondence between paper settings made on the printer driver or on the LCD. Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Media Type) (Mac OS) Paper Settings on the Printer Driver and the Printer (Paper Size)
Page 675 For example, if the paper setting is A5, and A4 is set in the cassette paper information, change the paper in the cassette 1 to A5 paper and proceed with printing. Once you have changed the paper, the screen for setting the cassette paper information appears. Set the paper information for the paper in the cassette 1.
Page 676 2112 Cause Paper settings for printing differ from cassette paper information set on printer. Note • See below for the correct correspondence between paper settings made on the printer driver or on the LCD. Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Media Type) (Mac OS) Paper Settings on the Printer Driver and the Printer (Paper Size)
Page 677 For example, if the paper setting is A4, and Legal is set in the cassette paper information, change the paper in the cassette 2 to A4 paper and proceed with printing. Once you have changed the paper, the screen for setting the cassette paper information appears. Set the paper information for the paper in the cassette 2.
Page 678 2113 Cause Paper settings for printing differ from cassette paper information set on printer. Note • See below for the correct correspondence between paper settings made on the printer driver or on the LCD. Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Media Type) (Mac OS) Paper Settings on the Printer Driver and the Printer (Paper Size)
Page 679 Replace the paper Select this option to print after changing the paper in the cassette 1 and the cassette 2. For example, if the paper setting is A5, and A4 is set in the cassette paper information, change the paper in the cassette 1 and the cassette 2 to A5 paper and proceed with printing. Once you have changed the paper, the screen for setting the cassette paper information appears.
Page 680 2121 Cause Cassette 1 paper settings are incomplete. What to Do If screen below is shown, the cassette 1 paper settings are incomplete. Press the printer's OK button to finish setting the cassette 1 paper settings.
Page 681 2122 Cause Cassette 2 paper settings are incomplete. What to Do If screen below is shown, the cassette 2 paper settings are incomplete. Press the printer's OK button to finish setting the cassette 1 paper settings.
Page 682 2500 Cause Cause of following may have occurred failure of automatic print head alignment. • Print head nozzles are clogged. • Paper of size other than A4 or Letter is loaded in the cassette 1. • Paper output slot is exposed to strong light. What to Do Press the printer's OK button and take the corresponding actions below.
Page 683 3413 Cause Prevent paper abrasion has been set. What to Do If you continue printing in the current setting, select Continue printing and press the OK button. Prevent paper abrasion may reduce the print speed. If you disable this setting, select Do not print and press the OK button. Press the Setup button, and then select Device settings and Output settings in this order and set Prevent abrasion to OFF.
Page 684 3426 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 1. When ready, press the printer's OK button.
Page 685 3427 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, fit the paper back into the cassette 1 without changing its orientation. When ready, press the printer's OK button.
Page 686 3428 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, fit the paper back into the cassette 1 without changing its orientation. When ready, press the printer's OK button.
Page 687 3429 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 1. When ready, press the printer's OK button.
Page 688 3430 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 2. When ready, press the printer's OK button.
Page 689 3431 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, fit the paper back into the cassette 2 without changing its orientation. When ready, press the printer's OK button.
Page 690 3432 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, fit the paper back into the cassette 2 without changing its orientation. When ready, press the printer's OK button.
Page 691 3433 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 2. When ready, press the printer's OK button.
Page 692 4100 Cause Specified data cannot be printed. What to Do If you are printing CREATIVE PARK PREMIUM contents, check the message shown your computer, make sure genuine Canon ink tanks are installed properly for all colors, and retry the printing.
Page 693 4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Then change the print settings and retry printing.
Page 694 4104 Cause Paper size or media type that cannot be fed from cassette 2 is specified. What to Do Press the printer's Stop button to cancel printing. Specify the paper size setting to A4, Letter, or Legal and specify the media type setting to Plain Paper. Then print again.
Page 695 Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch clear film (A) or white belt (B).
Page 696 Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch clear film (A) or white belt (B).
Page 697 Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch clear film (A) or white belt (B).
Page 698 Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch clear film (A) or white belt (B).
Page 699 Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch clear film (A) or white belt (B).
Page 700 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 701 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 702 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 703 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 704 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 705 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 706 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 707 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 708 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 709 5500 Cause Ink tank has not been properly recognized. What to Do Contact the service center.
Page 710 5501 Cause Ink tank has not been properly recognized. What to Do Contact the service center.
Page 711 5B00 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair.
Page 712 5B01 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair.
Page 713 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 714 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 715 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 716 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 717 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 718 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 719 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 720 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 721 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 722 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 723 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 724 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 725 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 726 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 727 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 728 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 729 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 730 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 731 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 732 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 733 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 734 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 735 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 736 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 737 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 738 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 739 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 740 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 741 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 742 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 743 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 744 B202 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair.
Page 745 B203 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair.
Page 746 B204 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair.
Page 747 B205 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair.
Page 748 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 749 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 750 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 751 Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch clear film (A) or white belt (B).

Canon iB4100 series Online Manual

Using this Online Manual

Trademarks and Licenses

Search Tips

Using the Printer

Printer Functions

Handling Paper, Ink Tanks, Etc

Maintenance

Overview

Information about Paper

Administrator Settings

Administrator Password

Password and Cookie

How to Locate Your Printer's Serial Number

Registering Root Certificate to Web Browser

Printing

Troubleshooting

Quick Links

Online Manual

Troubleshooting

Related Manuals for Canon iB4100 series

Summary of Contents for Canon iB4100 series