Troubleshooting - Win W63K Basic Manual

Troubleshooting

Symptom
The phone does not
turn on.
You cannot make a
call.
You cannot receive
calls.
There is no
response even
when you press the
keys.
The phone emits a
warning tone and
turns off.
The phone turns off
automatically.
Calls are answered
automatically.
You cannot hear the
other party's voice.
You access a premium
service when you return
a call the number in
your Incoming Records.
If you need further details, please access the website below.
・From your W63K: When the standby screen is displayed, hold down
second. (Kyocera SiteK, in Japanese only)
・From a PC: http://www.kyocera.co.jp/prdct/telecom/consumer/support/qa/index.html
(In Japanese only)
Items to Check
Is the battery pack installed
correctly?
Is the battery pack properly
charged?
&
Did you hold down
least one second?
Is " " displayed on the screen?
When you entered the phone
number, did you include the
area code?
Is the phone turned on?
Is " " displayed on the screen?
Is the phone turned on?
Is the phone turned on?
Is the keypad lock activated?
Is the battery pack charged?
Is the battery pack terminal
soiled?
Is Answer Memo turned on?
Is the receiver volume set too
low?
Did you call a number that you
do not know?
Solution
Install the battery pack
correctly.
Charge the battery pack.
&
for at Hold down
one second.
Move to a place where "
disappears from the screen.
If you are calling a number
that is not a cellphone, always
include the area code even if
you calling within your area.
&
Hold down
one second.
Move to a place where "
disappears from the screen.
&
Hold down
one second.
&
Hold down
one second.
Release the Keypad Lock key.
Charge the battery pack.
Clean the battery pack
terminal using something like
a dry cotton bud.
Release Answer Memo
setting.
During a call, press
receiver volume will increase.
Be careful when calling back
to an unfamiliar number.
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for at least
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for at least
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"
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for at least
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C
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