NEC univerge sv8100 User Manual page 57

The Default Mailbox and Routing Hierarchy
The Default Mailbox provides routing for an Answer Table during periods when a
schedule is not in effect. By default, for example, Answer Table 1 Schedule 1 is active
Monday through Friday from 8:30 AM to 5:00 PM. The Default Mailbox for Answer
Table 1 is active during all other times (i.e., evenings and weekends). Since Schedule
1 and the Default Mailbox both use Call Routing Mailbox 1, initially the routing is the
same 24 hours a day, 7 days a week. See Customizing an Answer Table below for
more.
When setting up your Answer Tables, keep in mind that a more specific type of routing
has priority over a less specific type of routing. When selecting which routing to follow
when there is more than one choice for a specific time, InMail chooses in the following
order:
1.
2.
3.
4.
For example, a Date Schedule set up for Christmas day has priority over any other
schedules in effect on December 25.
Customizing an Answer Table
Use the following examples as a guide when customizing your Answer Tables to meet
specific site requirements. Refer to Programming below for the specifics.
1.
2.
3.
InMail System Guide
Date Schedule
Day of Week Schedule
Range of Days Schedule
Default Mailbox
To set up daytime and evening/weekend answering (2 schedules):
In this example, use the Default Mailbox (Call Routing Mailbox 1) for evening/weekend
answering and specify a new Call Routing Mailbox for daytime answering.
Change the Call Routing Mailbox for Answer Table 1, Schedule 1.
In 47-11 Program Entry, assign Call Routing Mailbox 2 to Answer Table 1,
Schedule 1. Use this setting for daytime answering.
From a System Administrator's Mailbox, record an evening/weekend Instruction
Menu message for Call Routing mailbox 1.
This message plays to callers Monday through Friday from 5:00 PM to 8:30 AM
and on weekends.
From a System Administrator's Mailbox, record a daytime Instruction Menu
message for Call Routing Mailbox 2.
This message plays to callers Monday through Friday from 8:30 AM to 5:00 PM.
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