Philips 190S5 User Manual
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Philips 190S5 User Manual

Philips 190S5 User Manual

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Philips LCD Monitor Electronic User's Manual
file:///D|/My%20Documents/dfu/W9/english/190s5/index.htm2004-09-21 9:11:01 AM

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Summary of Contents for Philips 190S5

  • Page 1 Philips LCD Monitor Electronic User’s Manual file:///D|/My%20Documents/dfu/W9/english/190s5/index.htm2004-09-21 9:11:01 AM...

  • Page 2: Safety And Troubleshooting Information

    • Regulatory Information • Other Related Read and follow these instructions when connecting and using your computer monitor: Information Unplug the monitor if you are not going to use it for an extensive period of time. Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off.
  • Page 3 Do not store or use the LCD monitor in locations where there is a high level of humidity or in dusty environments. Do not allow water or other liquids to spill on or into the LCD monitor. file:///D|/My%20Documents/dfu/W9/english/190s5/safety/safety.htm (2 of 2)2004-09-21 9:11:03 AM Temperature: 5-35°C 41-95°F Humidity: 20-80% RH...

  • Page 4: About This Manual

    Descriptions About This Guide This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD monitor's features, setup, operation and other important information. Its contents are identical to the information in our printed version.
  • Page 5 ©2004 Koninklijke Philips Electronics NV All rights reserved. Reproduction, copying, use, modification, hiring, renting, public performance, transmission and/or broadcasting in whole or in part is prohibited without written consent of Philips Electronics NV file:///D|/My%20Documents/dfu/W9/english/190s5/about/about.htm (2 of 2)2004-09-21 9:11:05 AM RETURN TO TOP OF THE PAGE...

  • Page 6: Product Information

    • Effective viewing area • Display Colors SCANNING Vertical refresh rate Horizontal Frequency file:///D|/My%20Documents/dfu/W9/english/190s5/product/product.htm (1 of 6)2004-09-21 9:11:08 AM RETURN TO TOP OF THE PAGE TFT LCD 19" / 48.26 cm diagonal 0.294 x 0.294 mm 1280 x 1024 pixels R.G.B.
  • Page 7 Using a standard unified color space, sRGB will help represent pictures taken by an sRGB compatible device correctly on your sRGB enabled Philips monitors. In that way, the colors are calibrated and you can rely on the correctness of the colors shown on your screen.
  • Page 8 35.0 37.5 35.2 37.9 46.9 49.7 48.4 60.0 69.0 71.8 file:///D|/My%20Documents/dfu/W9/english/190s5/product/product.htm (3 of 6)2004-09-21 9:11:08 AM RETURN TO TOP OF THE PAGE 1280 x 1024 at 75 Hz 1280 x 1024 at 60 Hz Resolution 640*350 720*400 640*480 640*480 640*480...
  • Page 9 Physical Specifications • Dimension (WxHxD) * • Weight • Tilt • Power supply • Power consumption • Temperature • Relative humidity file:///D|/My%20Documents/dfu/W9/english/190s5/product/product.htm (4 of 6)2004-09-21 9:11:08 AM 1280*1024 1280*1024 RETURN TO TOP OF THE PAGE Power Management Definition Video H-sync Active Blanked ®...
  • Page 10 Green video input/SOG Blue video input GND-Cable detect Red video ground Green video ground Blue video ground file:///D|/My%20Documents/dfu/W9/english/190s5/product/product.htm (5 of 6)2004-09-21 9:11:08 AM 50K hours (excluding CCFL 40K hours) 190S5FG: Light Gray 190S5FB: Black 190S5FS: Silver RETURN TO TOP OF THE PAGE...
  • Page 11 Product Views Follow the links to see various views of the monitor and its components. Front View Product Description Physical Function Tilt file:///D|/My%20Documents/dfu/W9/english/190s5/product/product.htm (6 of 6)2004-09-21 9:11:08 AM RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...

  • Page 12: Installing Your Lcd Monitor

    Started Optimizing • Performance file:///D|/My%20Documents/dfu/W9/english/190s5/install/install.htm (1 of 2)2004-09-21 9:11:11 AM UP and DOWN buttons are used when adjusting the OSD of your monitor. LEFT and RIGHT buttons, like the UP and DOWN buttons, are also used in adjusting the OSD of your monitor.
  • Page 13 Click on the link to know more about this program. More about file:///D|/My%20Documents/dfu/W9/english/190s5/install/install.htm (2 of 2)2004-09-21 9:11:11 AM POWER button switches your monitor on. Automatically adjust the horizontal position, vertical position, phase and clock setting.

  • Page 14: On-Screen Display

    Tree What is the On-Screen Display? This is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance of the monitors directly through an on-screen instruction window. The user interface provides user- friendliness and ease-of-use when operating the monitor.
  • Page 15 On-Screen Display RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/W9/english/190s5/osd/osddesc.htm (2 of 3)2004-09-21 9:11:13 AM...
  • Page 16 On-Screen Display file:///D|/My%20Documents/dfu/W9/english/190s5/osd/osddesc.htm (3 of 3)2004-09-21 9:11:13 AM...

  • Page 17: Customer Care And Warranty

    Customer Care & Warranty Customer Care & Warranty PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE WESTERN EUROPE: Austria Finland • Ireland • Italy Switzerland • Spain • United Kingdom EASTERN EUROPE: Czech Republic Turkey LATIN AMERICA: Antilles Peru •...
  • Page 18 A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black body radiating with the same dominant frequency as the source. Most Philips monitors offer the possibility of setting the color temperature to any desired value. D-SUB Your monitor comes with a D-Sub cable.
  • Page 19 They consume little power, though they do require external lighting to make them legible to the user. file:///D|/My%20Documents/dfu/W9/english/190s5/glossary/glossary.htm (2 of 5)2004-09-21 9:11:19 AM RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...
  • Page 20 It also has hardware support for reset and suspend/resume signaling. The controller provides the interface registers to allow file:///D|/My%20Documents/dfu/W9/english/190s5/glossary/glossary.htm (3 of 5)2004-09-21 9:11:19 AM USB automatically determines resources (like driver software and...
  • Page 21 The direction of data flow towards the host. An upstream port is the port on a device electrically closest to the host that generates upstream data traffic from the hub. Upstream ports receive downstream data traffic. file:///D|/My%20Documents/dfu/W9/english/190s5/glossary/glossary.htm (4 of 5)2004-09-21 9:11:19 AM...
  • Page 22 Glossary Vertical refresh rate Expressed in Hz, it is the number of frames (complete pictures) written to the screen every second. file:///D|/My%20Documents/dfu/W9/english/190s5/glossary/glossary.htm (5 of 5)2004-09-21 9:11:19 AM RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...

  • Page 23: Download And Print

    1. Click-and-hold your mouse over the icon below. (Windows® 95/98/2000/Me/XP users right- click) Download Download Download Download 2. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'. file:///D|/My%20Documents/dfu/W9/english/download/download.htm (1 of 3)2004-09-21 9:11:21 AM Adobe® Acrobat Reader for 190B5.pdf 190P5.pdf 190S5.pdf 190V5.pdf Mac.
  • Page 24 Download and Print 3. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source', choose 'source'). Printing instructions: To print the manual: 1. With the manual file open, follow your printer's instructions and print the pages you need. Installing FPadjust Program The FP Adjust program generates alignment patterns which will help you adjust monitor settings such as CONTRAST, BRIGHTNESS, HORIZONTAL &...
  • Page 25 Download and Print RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/W9/english/download/download.htm (3 of 3)2004-09-21 9:11:21 AM...

  • Page 26: Faqs (Frequently Asked Questions)

    Restart your computer and repeat step 2 and 3 to verify that your PC is set at • Regulatory 1280x1024@60Hz (19"). Information Shut down your computer, disconnect your old monitor and reconnect your Philips LCD • Other Related monitor. Information Turn on your monitor and then turn on your PC.
  • Page 27 Will the LCD monitor accept an Interlace signal? No. If an Interlace signal is used, the screen displays both odd and even horizontal scanning lines at the same time, thus distorting the picture. What does the Refresh Rate mean for LCD? file:///D|/My%20Documents/dfu/W9/english/190s5/safety/saf_faq.htm (2 of 8)2004-09-21 9:11:26 AM...
  • Page 28 Yes. Philips LCD monitors have this optional feature. The standard VESA mount holes on the back cover allows the user to mount the Philips monitor on any VESA standard ARM or accessories. Touch panels are being developed for future applications. Check with your Philips sales representative for more information.
  • Page 29 Can I connect my LCD monitor to any PC, workstation or Mac? Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system.
  • Page 30 The direction of these fields is called the 'polarization direction'. Normal or non-polarized light has fields in several directions; polarized light has a field in only one file:///D|/My%20Documents/dfu/W9/english/190s5/safety/saf_faq.htm (5 of 8)2004-09-21 9:11:26 AM RETURN TO TOP OF THE PAGE...
  • Page 31 Unlike a CDT monitor, the TFT LCD panel has a fixed resolution. For example, an XGA monitor has 1024x3 (R, G, B) x 768 pixels and a higher resolution may not be available without additional software processing. The panel is designed to optimize the display for a file:///D|/My%20Documents/dfu/W9/english/190s5/safety/saf_faq.htm (6 of 8)2004-09-21 9:11:26 AM...
  • Page 32 European Directive. A European Directive is a European 'Law' that relates to health, safety, environment and consumer protection, much the same as the U. file:///D|/My%20Documents/dfu/W9/english/190s5/safety/saf_faq.htm (7 of 8)2004-09-21 9:11:26 AM RETURN TO TOP OF THE PAGE...
  • Page 33 S. National Electrical Code and UL Standards. Does the LCD monitor conform to general safety standards? Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 99/03 standards for the control of radiation, electromagnetic waves, energy reduction, electrical safety in the work environment and recyclability.

  • Page 34: Troubleshooting

    • Safety and Troubleshooting • FAQs This page deals with problems that can be corrected by the user. If the problem still persists after you have tried these solutions, contact your nearest Philips dealer. • Common Problems • Imaging Common Problems Problems •...
  • Page 35 Vertical flicker appears Horizontal flicker appears The screen is too bright or too dark An after-image appears file:///D|/My%20Documents/dfu/W9/english/190s5/safety/saf_troub.htm (2 of 3)2004-09-21 9:11:27 AM The Auto Function is designed for use on standard Macintosh or IBM-compatible PCs running Microsoft Windows. It may not work properly if using nonstandard PC or video card.
  • Page 36 Green, red, blue, dark, and white dots remains For further assistance, refer to the Philips distributor. file:///D|/My%20Documents/dfu/W9/english/190s5/safety/saf_troub.htm (3 of 3)2004-09-21 9:11:27 AM This is characteristic of liquid crystal and is not caused by a malfunction or deterioration of the liquid crystal. The after-image will disappear after a peroid of time.

  • Page 37: Regulatory Information

    Labeled products must meet strict environmental demands, for example, in respect of the reduction of electric and magnetic fields, physical and visual ergonomics and good usability. file:///D|/My%20Documents/dfu/W9/english/190s5/safety/regs/regulat.htm (1 of 13)2004-09-21 9:11:29 AM Congratulations! You have just purchased a TCO '99 approved and labeled product! Your choice has provided you with a product developed for professional use.
  • Page 38 The relevant TCO'99 requirement states that batteries may not contain any mercury. It also demands that mercury is not present in any of the electrical or electronics components associated with the labeled unit. CFCs (freons) file:///D|/My%20Documents/dfu/W9/english/190s5/safety/regs/regulat.htm (2 of 13)2004-09-21 9:11:29 AM http://www.tco-info.com/ RETURN TO TOP OF THE PAGE...
  • Page 39 Important parameters are luminance, contrast, resoluction, reflectance, colour rendition and image stability. Energy file:///D|/My%20Documents/dfu/W9/english/190s5/safety/regs/regulat.htm (3 of 13)2004-09-21 9:11:29 AM RETURN TO TOP OF THE PAGE Congratulations! The display you have just purchased carries the TCO'03 Displays label.
  • Page 40 Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors.
  • Page 41 Tel: +1 865 521 4322 CE Declaration of Conformity Philips Consumer Electronics declare under our responsibility that the product is in conformity with the following standards - EN60950:2000 (Safety requirement of Information Technology Equipment) - EN55022:1998 (Radio Disturbance requirement of Information Technology Equipment)
  • Page 42 Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. file:///D|/My%20Documents/dfu/W9/english/190s5/safety/regs/regulat.htm (6 of 13)2004-09-21 9:11:29 AM PHILIPS 190S5FG/190S5FB/190S5FS VESA State...
  • Page 43 CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA. EN 55022 Compliance (Czech Republic Only) file:///D|/My%20Documents/dfu/W9/english/190s5/safety/regs/regulat.htm (7 of 13)2004-09-21 9:11:29 AM RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...
  • Page 44 Interference. Install and use the equipment according to the instruction manual. Class B ITE MIC Notice (South Korea Only) Class B Device file:///D|/My%20Documents/dfu/W9/english/190s5/safety/regs/regulat.htm (8 of 13)2004-09-21 9:11:29 AM RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...
  • Page 45 A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of standards PN-93/T-42107 and PN-89/E-06251. file:///D|/My%20Documents/dfu/W9/english/190s5/safety/regs/regulat.htm (9 of 13)2004-09-21 9:11:29 AM RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...
  • Page 46 Plassering/Ventilasjon ADVARSEL: NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR STØMTILFØRSEL ER LETTE Å NÅ. BSMI Notice (Taiwan Only) file:///D|/My%20Documents/dfu/W9/english/190s5/safety/regs/regulat.htm (10 of 13)2004-09-21 9:11:29 AM RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...
  • Page 47 This product may contain lead and/or mercury. Dispose of in accordance to local-state and federal regulations. For additional information on recycling contact Information for UK only file:///D|/My%20Documents/dfu/W9/english/190s5/safety/regs/regulat.htm (11 of 13)2004-09-21 9:11:29 AM RETURN TO TOP OF THE PAGE www.eia.org (Consumer Education Initiative)
  • Page 48 Regulatory Information file:///D|/My%20Documents/dfu/W9/english/190s5/safety/regs/regulat.htm (12 of 13)2004-09-21 9:11:29 AM WARNING - THIS APPLIANCE MUST BE EARTHED. Important: This apparatus is supplied with an approved moulded 13A plug. To change a fuse in this type of plug proceed as follows: 1. Remove fuse cover and fuse.
  • Page 49 Regulatory Information file:///D|/My%20Documents/dfu/W9/english/190s5/safety/regs/regulat.htm (13 of 13)2004-09-21 9:11:29 AM terminal which marked with the letter "L" or coloured RED. Before replacing the plug cover, make certain that the cord grip is clamped over the sheath of the lead - not simply over the three wires.

  • Page 50: Other Related Information

    Use a Cord Set consisting of a minimum 18 AWG cord and grounding type attachment plug rated 15 A, 250 V. The Cord Set should have the appropriate safety approvals for the country in which the equipment will be installed and / or be marked HAR. file:///D|/My%20Documents/dfu/W9/english/190s5/safety/saf_other.htm2004-09-21 9:11:29 AM RETURN TO TOP OF THE PAGE...
  • Page 51 • Q&A Introduction Philips SmartManage is an advanced solution for users, corporate users in particular, to manage their Philips monitors as part of the asset management environment. The solution includes three essential components, Philips SmartManage Administrator, and Philips SmarControl and Agent.
  • Page 52 (if applicable), video noise (not applicable when using DVI-D input), and color temperatures. Position Users can adjust the horizontal and vertical position of the screen by moving the sliding bar left and right. This function is disabled when using DVI-D (digit) input. file:///D|/My%20Documents/dfu/W9/english/190s5/product/smart.htm (2 of 5)2004-09-21 9:11:35 AM http:// www.philips.com/pcstuff...
  • Page 53 Product Information Click Product Information in the left pane to view the product information stored in the monitor's memory. General Click on General for general information including driver information, device information, and monitor control. file:///D|/My%20Documents/dfu/W9/english/190s5/product/smart.htm (3 of 5)2004-09-21 9:11:35 AM...
  • Page 54 If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove SmartControl and re-install it. After installing SmartControl, when clicking on SmartControl tab, nothing shows up after a while or a failure message shows, what happened? file:///D|/My%20Documents/dfu/W9/english/190s5/product/smart.htm (4 of 5)2004-09-21 9:11:35 AM...
  • Page 55 If it is still not working, we are sorry that the graphic adaptor is not supported. Please pay attention to Philips’ web site for any updated SmartControl driver available. When I click on Product Information, only partial information is shown, what happened? It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI interface.

  • Page 56: Philips Pixel Defect Policy

    TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer Power Saving can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor • Physical with an unacceptable number of defects will be repaired or replaced under warranty. This notice Specification explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 57 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 58 Note: * 1 or 2 adjacent sub pixel defects = 1 dot defect All Philips monitors are ISO13406-2 Compliant file:///D|/My%20Documents/dfu/W9/english/190s5/product/pixel.htm (3 of 3)2004-09-21 9:11:36 AM 15 mm or more 25 mm or more 2 or fewer...

  • Page 59: Connecting To Your Pc

    • Getting Started • Optimizing Performance • The Base Connecting to Your PC file:///D|/My%20Documents/dfu/W9/english/190s5/install/connect.htm (1 of 3)2004-09-21 9:11:43 AM Description Power Cord (socket may differ for different countries) Macintosh Adapter (optional) VGA Signal Cable E-DFU package with Quick Setup Guide and CD-ROM.
  • Page 60 Connecting to Your PC file:///D|/My%20Documents/dfu/W9/english/190s5/install/connect.htm (2 of 3)2004-09-21 9:11:43 AM Plug in the cables into connectors. Note: If you use an Apple Macintosh, you need to connect the special Mac adapter to one end of the monitor signal cable...
  • Page 61 Plug the power cord of your computer and your monitor into a nearby outlet. Turn on your computer and monitor. If the monitor displays an image, installation is complete. file:///D|/My%20Documents/dfu/W9/english/190s5/install/connect.htm (3 of 3)2004-09-21 9:11:43 AM RETURN TO TOP OF THE PAGE...
  • Page 62 PC • Getting Started • Optimizing Performance • Unfold the Base • Fold the Base • Remove the Base Fold the Base file:///D|/My%20Documents/dfu/W9/english/190s5/install/base.htm (1 of 3)2004-09-21 9:11:43 AM Put monitor face down on the safe surface. Pull up the base.
  • Page 63 The Base Remove the Base Condition: for VESA standard mounting applications file:///D|/My%20Documents/dfu/W9/english/190s5/install/base.htm (2 of 3)2004-09-21 9:11:43 AM Push down the head of monitor. RETURN TO TOP OF THE PAGE Remove the top cover.
  • Page 64 The Base file:///D|/My%20Documents/dfu/W9/english/190s5/install/base.htm (3 of 3)2004-09-21 9:11:43 AM Remove the 4 screws and then remove the base from the LCD monitor. Note: 100mmx100mm VESA-Compliant mounting interface. RETURN TO TOP OF THE PAGE This monitor accepts a...

  • Page 65: Getting Started

    Use the information file ( .inf) for Windows® 95/98/2000/Me/XP or later • Getting Started The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for • Optimizing Windows® 95/98/2000/Me/XP. This information file ( .inf) should be installed in order that your Performance Philips monitor can be enabled from the 'Monitor' dialog box in Windows®...
  • Page 66 Windows® XP' message, please click on the 'Continue Anyway' button. Click on the 'Finish' button then the 'Close' button. Click on the 'OK' button and then the 'OK' button again to close the Display_Properties file:///D|/My%20Documents/dfu/W9/english/190s5/install/gt_start.htm (2 of 3)2004-09-21 9:11:44 AM...
  • Page 67 Getting Started dialog box. If your Windows® 95/98/2000/Me/XP version is different or you need more detailed installation information, please refer to Windows® 95/98/2000/Me/XP user's manual. file:///D|/My%20Documents/dfu/W9/english/190s5/install/gt_start.htm (3 of 3)2004-09-21 9:11:44 AM RETURN TO TOP OF THE PAGE...
  • Page 68 Philips helpdesk directly to benefit from your Philips F1rst Choice Warranty. This three-year service warranty entitles you to a swap model on-site if your monitor turns out to be faulty or defective. Philips aims at a swap within 48 hours of your call being received.
  • Page 69 Note that products that are not originally designed, manufactured, approved and/or authorized for usage within the Philips F1rst Choice countries, do not apply to the Philips F1rst Choice Warranty. In these cases the Philips global warranty terms are valid.
  • Page 70 Your Philips F1rst Choice Warranty file:///D|/My%20Documents/dfu/W9/english/warranty/war_1st.htm (3 of 3)2004-09-21 9:11:49 AM...

  • Page 71: Your Guarantee In Central And Eastern Europe

    Your Guarantee in Central and Eastern Europe Dear Customer, Thank you for purchasing this Philips product, which has been designed and manufactured to the highest quality standards. If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and replacement parts during a period of 36 months from date of purchase.
  • Page 72 In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting our dealers or Information Centers In case your Philips product is not working correctly or is defective, please contact your Philips dealer or directly the Philips Service and Consumer Information Centers http://www.philips.com/support...

  • Page 73: Your International Guarantee

    In the event you require service whilst in another country a dealer address can be given to you by the Philips Consumer Help Desk in that country, the telephone and fax number of which can be found in the relevant part of this booklet.

  • Page 74: F1Rst Choice Contact Information

    F1rst Choice Contact Information F1rst Choice Contact Information Telephone numbers: Austria Belgium Cyprus (Greek) Denmark France Germany Greece Finland Ireland Italy file:///D|/My%20Documents/dfu/W9/english/warranty/warfirst.htm2004-09-21 9:12:22 AM 01 546 575 603 Luxembourg 02 275 0701 Netherlands 800 92256 Norway 35 25 87 61 Portugal 03 8717 0033 Sweden...
  • Page 75 Your Philips F1rst Choice Warranty Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact Philips directly to benefit from your Philips F1rst Choice Warranty.
  • Page 76 Where IS SERVICE AVAILABLE? Warranty service is available in all countries where the product is officially distributed by Philips Consumer Electronics. In countries where Philips Consumer Electronics does not distribute the product, the local Philips service organization will attempt to provide service (although there may be a delay if the appropriate spare parts and technical manual(s) are not readily available).
  • Page 77 Please contact Philips at: (800) 479-6696 Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its authorized service centers. (In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose.
  • Page 78 The full address to which the swap model should be delivered. Just a phone call away Philips’ customer help desks are located worldwide. Within the U.S. you can contact Philips customer care Monday-Friday from 8:00 AM-9:00 PM Eastern Time (ET) and on Saturdays from 10:00 AM-5:00 PM ET hrs by using one of the contact phone numbers.

  • Page 79: Consumer Information Centers

    Consumer Information Centers Consumer Information Centers Antilles • Argentina • Australia Belarus • Bulgaria • Croatia India • Indonesia • Korea • Pakistan • Paraguay • Montenegro • Singapore Ukraine • Uruguay • Venezuela Eastern Europe BELARUS Technical Center of JV IBA M.
  • Page 80 Consumer Information Centers ESTONIA FUJITSU SERVICES OU Akadeemia tee 21G EE-12618 Tallinn Tel: +372 6519900 www.ee.invia.fujitsu.com HUNGARY Serware Szerviz Vizimolnár u. 2-4 HU - 1031 Budapest Tel: +36 1 2426331 Email: inbox@serware.hu www.serware.hu LATVIA ServiceNet LV Jelgavas iela 36 LV - 1055 Riga, Tel: +371 7460399 Email: serviss@servicenet.lv LITHUANIA...
  • Page 81 PL - 05-500 Piaseczno Tel: +48 22 7501766 Email: servmonitor@zolter.com.pl www.zolter.com.pl RUSSIA Tel: +7 095 961-1111 Tel: 8-800-200-0880 Website: www.philips.ru TURKEY Türk Philips Ticaret A.S. Yukari Dudullu Org.San.Bolgesi 2.Cadde No:22 34776-Umraniye/Istanbul Tel: (0800)-261 33 02 file:///D|/My%20Documents/dfu/W9/english/warranty/warcic.htm (3 of 11)2005-03-07 5:08:11 PM...
  • Page 82 Philips Antillana N.V. Vedia 3892 Capital Federal CP: 1430 Buenos Aires Phone/Fax: (011)-4544 2047 BRASIL Philips da Amazônia Ind. Elet. Ltda. Rua Verbo Divino, 1400-São Paulo-SP CEP-04719-002 Phones: 11 21210203 -São Paulo & 0800-701-0203-Other Regions without São Paulo City CHILE Philips Chilena S.A.
  • Page 83 Consumer Information Centers COLOMBIA Industrias Philips de Colombia S.A.-Division de Servicio CARRERA 15 Nr. 104-33 Bogota, Colombia Phone:(01)-8000 111001 (toll free) Fax : (01)-619-4300/619-4104 MEXICO Consumer Information Centre Norte 45 No.669 Col. Industrial Vallejo C.P.02300, -Mexico, D.F. Phone: (05)-3687788 / 9180050462...
  • Page 84 Rambla O'Higgins 5303 Montevideo Uruguay Phone: (598) 619 66 66 Fax: (598) 619 77 77 Customer Desk: Phone: 0004054176 VENEZUELA Industrias Venezolanas Philips S.A. Apartado Postal 1167 Caracas 1010-A Phone: (02) 2377575 Fax : (02) 2376420 Canada CANADA Philips Electronics Ltd.
  • Page 85 Rm 1007, No. 501 Wuning road, 200063 Shanghai P.R. China Phone: 800 820 5128 (toll free) Fax: 21-52710058 HONG KONG Philips Electronics Hong Kong Limited Consumer Service Unit A, 10/F. Park Sun Building 103-107 Wo Yi Hop Road Kwai Chung, N.T. Hong Kong...
  • Page 86 Madras 600 006 NEW DELHI Customer Relation Centre 68, Shivaji Marg New Dehli 110 015 INDONESIA Philips Group of Companies in Indonesia Consumer Information Centre Jl.Buncit Raya Kav. 99-100 12510 Jakarta Phone: (021)-7940040 ext: 2100 Fax : (021)-794 7511 / 794 7539...
  • Page 87 PHILIPS ELECTRONICS & LIGHTING, INC. Consumer Electronics 48F PBCOM tower 6795 Ayala Avenue cor VA Rufino St. Salcedo Village 1227 Makati City, PHILS Phone: (02)-888 0572, Domestic Toll Free: 1-800-10-PHILIPS or 1-800-10-744 5477 Fax: (02)-888 0571 file:///D|/My%20Documents/dfu/W9/english/warranty/warcic.htm (9 of 11)2005-03-07 5:08:12 PM...
  • Page 88 Consumer Information Centers SINGAPORE Accord Customer Care Solutions Ltd Authorized Philips Service Center Consumer Service 620A Lorong 1 Toa Rayoh Singapore 319762 Tel: +65 6882 3999 Fax: +65 6250 8037 TAIWAN Philips Taiwan Ltd. Consumer Information Centre 13F, No. 3-1 Yuan Qu St., Nan Gang Dist.,...
  • Page 89 Consumer Information Centers SOUTH AFRICA PHILIPS SA (PTY) LTD Customer Care Center 195 Main Road Martindale, Johannesburg P.O. box 58088 Newville 2114 Telephone: +27 (0) 11 471 5194 Fax: +27 (0) 11 471 5123 E-mail: phonecare.za@philips.com Middle East DUBAI Philips Middle East B.V.

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