IBM Storwize V7000 Troubleshooting And Maintenance Manual page 170

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active in a clustered system.
A Fibre Channel I/O port might be established on
either a FC platform port or an Ethernet platform port
using Fiber Channel over Ethernet (FCoE).
Data:
Three numeric values are listed:
v The ID of the first FC I/O port that does not have
connectivity. This is a decimal number.
v The ports that are expected to have connections. This
is a hexadecimal number, and each bit position
represents a port - with the least significant bit
representing port 1. The bit is 1 if the port is
expected to have a connection to all online node
canisters.
v The ports that actually have connections. This is a
hexadecimal number, each bit position represents a
port, with the least significant bit representing port 1.
The bit is 1 if the port has a connection to all online
nodes.
User response:
1. If possible, this noncritical node error should be
serviced using the management GUI and running
the recommended actions for the service error code.
2. Follow the procedure: Mapping I/O ports to
platform ports to determine which platform port
does not have connectivity.
3. There are a number of possibilities.
v If the port's connectivity has been intentionally
reconfigured, use the management GUI
recommended action for the service error code
and acknowledge the intended change. You must
have at least two I/O ports with connections to
all other node canisters, except the node canisters
in the same enclosure.
v Resolve other node errors relating to this
platform port or I/O port.
v Check that the SAN zoning is correct.
Possible Cause: FRUs or other cause:
v None.
710 The SAS adapter that was previously
present has not been detected.
Explanation: A SAS adapter that was previously
present has not been detected. The adapter is located
on the node canister system board.
Data:
v A number indicating the adapter location. Location 0
indicates the adapter integrated into the system
board is being reported.
User response:
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Storwize V7000: Troubleshooting, Recovery, and Maintenance Guide
1. If possible, use the management GUI to run the
recommended actions for the associated service
error code.
2. As the adapter is located on the system board,
replace the node canister using the remove and
replace procedures.
Possible Cause-FRUs or other cause:
v Node canister
711 A SAS adapter has failed.
Explanation: A SAS adapter has failed. The adapter is
located on the node canister system board.
Data:
v A number indicating the adapter location. Location 0
indicates that the adapter integrated into the system
board is being reported.
User response:
1. If possible, use the management GUI to run the
recommended actions for the associated service
error code.
2. As the adapter is located on the system board,
replace the node canister using the remove and
replace procedures.
Possible Cause-FRUs or other cause:
v Node canister
712 A SAS adapter has a PCI error.
Explanation: A SAS adapter has a PCI error. The
adapter is located on the node canister system board.
Data:
v A number indicating the adapter location. Location 0
indicates the adapter that is integrated into the
system board is being reported.
User response:
1. If possible, use the management GUI to run the
recommended actions for the associated service
error code.
2. Use the procedures to restart (physically remove
and reseat) a node canister.
3. Locate the adapter on the system board and replace
the node canister using the remove and replace
procedures.
Possible Cause-FRUs or other cause:
v Node canister