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Philips 170C4 User Manual

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Philips LCD Monitor Electronic User's Manual
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Summary of Contents for Philips 170C4

  • Page 1 Philips LCD Monitor Electronic User’s Manual file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/INDEX.HTM [3/1/2004 5:57:17 PM]...

  • Page 2: Safety And Troubleshooting Information

    Consult a service technician if the monitor does not operate normally when the operating instructions given in this manual have been followed. Installation Locations file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/safety/safety.htm (1 of 2) [3/1/2004 5:57:20 PM] RETURN TO TOP OF THE PAGE...
  • Page 3 Do not store or use the LCD monitor in locations where there is a high level of humidity or in dusty environments. Do not allow water or other liquids to spill on or into the LCD monitor. file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/safety/safety.htm (2 of 2) [3/1/2004 5:57:20 PM] RETURN TO TOP OF THE PAGE...

  • Page 4: About This Manual

    Descriptions About This Guide This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD monitor's features, setup, operation and other important information. Its contents are identical to the information in our printed version.
  • Page 5 ©2003 Koninklijke Philips Electronics NV All rights reserved. Reproduction, copying, use, modification, hiring, renting, public performance, transmission and/or broadcasting in whole or in part is prohibited without written consent of Philips Electronics NV file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/about/about.htm (2 of 2) [3/1/2004 5:57:22 PM]...

  • Page 6: Product Information

    • Vertical refresh rate • Horizontal frequency VIDEO • Video dot rate • Input impedance file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/product/product.htm (1 of 7) [3/1/2004 5:57:24 PM] RETURN TO TOP OF THE PAGE TFT LCD 17 inch / 43.2 cm 0.264 x 0.264mm 1280 x 1024 pixels R.G.B.
  • Page 7 • Contrast ratio • Brightness • Peak contrast angle • White Chromaticity • Viewing Angle (C/R >5) • Response time sRGB file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/product/product.htm (2 of 7) [3/1/2004 5:57:24 PM] 75 ohm 2K ohm 0.7 Vpp Separate sync Composite sync Sync on Green Positive and negative SXGA Hsynce 64-81 kHz, Vsync 60-76 Hz (N.I.)

  • Page 8: Resolution & Preset Modes

    Using a standard unified color space, sRGB will help represent pictures taken by an sRGB compatible device correctly on your sRGB enabled Philips monitors. In that way, the colors are calibrated and you can rely on the correctness of the colors shown on your screen.
  • Page 9 'wake up' automatically. The following table shows the power consumption and signaling of this automatic power saving feature: VESA Mode file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/product/product.htm (4 of 7) [3/1/2004 5:57:24 PM] Resolution 688 x 556 640 x 350...
  • Page 10 • Relative humidity • System MTBF • Cabinet color * This data is subject to change without notice. Pin Assignment The 15-pin D-sub connector (male) of the signal cable: file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/product/product.htm (5 of 7) [3/1/2004 5:57:24 PM] ® NERGY compliant. s an NERGY RETURN TO TOP OF THE PAGE 399 x 398.2 x 197.2 mm...
  • Page 11 Product Views Follow the links to see various views of the monitor and its components. Front View Product Description Physical Function Tilt file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/product/product.htm (6 of 7) [3/1/2004 5:57:24 PM] Assignment DDC +5V Cable detect Identical output - connected to pin 10 Serial data line (SDA) H.
  • Page 12 Product Information RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/product/product.htm (7 of 7) [3/1/2004 5:57:24 PM]...

  • Page 13: Installing Your Lcd Monitor

    • Performance Optimizing Performance file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/install/install.htm (1 of 2) [3/1/2004 5:57:26 PM] UP and DOWN buttons are used when adjusting the OSD of your monitor LEFT and RIGHT buttons, like the UP and DOWN buttons, are also used in adjusting the OSD of your monitor.
  • Page 14 Click on the link to know more about this program. More about file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/install/install.htm (2 of 2) [3/1/2004 5:57:26 PM] You can check the current display settings by pressing the 'OK' button once. Flat Panel Adjust (FP Adjust) FP_setup04.exe...

  • Page 15: Description Of The On Screen Display

    Tree What is the On-Screen Display? This is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance of the monitors directly through an on-screen instruction window. The user interface provides user-friendliness and ease-of-use when operating the monitor.
  • Page 16 On-Screen Display RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/osd/osddesc.htm (2 of 3) [3/1/2004 5:57:28 PM]...
  • Page 17 On-Screen Display file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/osd/osddesc.htm (3 of 3) [3/1/2004 5:57:28 PM]...

  • Page 18: Customer Care And Warranty

    Customer Care & Warranty Customer Care & Warranty PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE WESTERN EUROPE: Austria Finland • Ireland • Italy Switzerland • Spain • United Kingdom EASTERN EUROPE: Czech Republic LATIN AMERICA: Antilles •...
  • Page 19 A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black body radiating with the same dominant frequency as the source. Most Philips monitors offer the possibility of setting the color temperature to any desired value. Energy Star Computers Program An energy conservation program launched by the US Environmental Protection Agency (EPA), promotes the manufacture and marketing of energy-efficient office automation equipment.
  • Page 20 Vertical refresh rate Expressed in Hz, it is the number of frames (complete pictures) written to the screen every second. file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/glossary/glossary.htm (2 of 2) [3/1/2004 5:57:33 PM] RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...

  • Page 21: Download And Print

    Acrobat Reader for PC Download instructions: To download the file: 1. Click-and-hold your mouse over the icon below. (Win95/98/2000/Me/XP users right-click) Download Download Download Download file:///D|/My%20documents/dfu/B2C/ENGLISH/download/download.htm (1 of 3) [3/1/2004 5:57:36 PM] Adobe® Acrobat Reader for Mac. 150C4.pdf 150X4.pdf 170C4.pdf 170N4.pdf Adobe®...
  • Page 22 Download and Print Download 2. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'. 3. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source', choose 'source').
  • Page 23 Download and Print Download From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source', choose 'source').

  • Page 24: Faqs (Frequently Asked Questions)

    Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1024x768@60Hz (14"/15") / 1280x1024@60Hz (17"/18"). • Other Related Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor. Information Turn on your monitor and then turn on your PC.
  • Page 25 (TFT) to control each individual pixel and the refresh rate is therefore not really applicable to LCD technology. file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/safety/saf_faq.htm (2 of 8) [3/1/2004 5:57:44 PM]...
  • Page 26 Yes. Philips LCD monitors have this optional feature. The standard VESA mount holes on the back cover allows the user to mount the Philips monitor on any VESA standard ARM or accessories. Touch panels are being developed for future applications. Check with your Philips sales representative for more information.
  • Page 27 Can I connect my LCD monitor to any PC, workstation or Mac? Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system. Please contact your dealer/retailer for more information.
  • Page 28 The direction of these fields is called the 'polarization direction'. Normal or non-polarized light has fields in several directions; polarized light has a field in only one direction. file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/safety/saf_faq.htm (5 of 8) [3/1/2004 5:57:44 PM] RETURN TO TOP OF THE PAGE...
  • Page 29 XGA displays. Since the vertical/horizontal frequency for this dot clock is 60Hz/48kHz, the optimum frequency for this monitor is 60Hz. What kind of wide-angle technology is available? How does it work? file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/safety/saf_faq.htm (6 of 8) [3/1/2004 5:57:44 PM]...
  • Page 30 Standards. Does the LCD monitor conform to general safety standards? Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 99/03 standards for the control of radiation, electromagnetic waves, energy reduction, electrical safety in the work environment and recyclability. The specification page provides detailed data on safety standards.
  • Page 31 FAQs (Frequently Asked Questions) More information is provided in the Regulatory Information section. RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/safety/saf_faq.htm (8 of 8) [3/1/2004 5:57:44 PM]...

  • Page 32: Troubleshooting

    • FAQs • Common Problems This page deals with problems that can be corrected by the user. If the problem still persists after you have tried these solutions, contact your nearest Philips dealer. • Imaging Problems • Regulatory Common Problems Information •...
  • Page 33 The screen is too bright or too dark An after-image appears An afterimage remains after the power has been turned off. file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/safety/saf_troub.htm (2 of 3) [3/1/2004 5:57:45 PM] Press the Auto button. Adjust the image position using the Horizontal Position and/or Vertical Position in OSD Main Controls.
  • Page 34 Troubleshooting Green, red, blue, dark and white dots remain For further assistance, refer to the distributor. file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/safety/saf_troub.htm (3 of 3) [3/1/2004 5:57:45 PM] The remaining dots are normal characteristic of the liquid crystal used in today’s technology. Consumer Information Centers...

  • Page 35: Regulatory Information

    Life Disposal Below you will find a brief summary of the environmental requirements met by this product. The complete file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/safety/regs/regulat.htm (1 of 13) [3/1/2004 5:57:48 PM] Congratulations! You have just purchased a TCO '99 approved and labeled product! Your choice has provided you with a product developed for professional use.
  • Page 36 The relevant TCO'99 requirement states that neither CFCs nor HCFCs may be used during the manufacture and assembly of the product. CFCs (freons) are sometimes used for washing printed circuit boards. CFCs file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/safety/regs/regulat.htm (2 of 13) [3/1/2004 5:57:48 PM] http://www.tco-info.com/...
  • Page 37 Electrical safety Emissions Electromagnetic fields Noise emissions file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/safety/regs/regulat.htm (3 of 13) [3/1/2004 5:57:48 PM] RETURN TO TOP OF THE PAGE Congratulations! The display you have just purchased carries the TCO'03 Displays label. This means that your display is designed, manufactured and tested according to some of the strictest quality and environmental requirements in the world.
  • Page 38 Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors.
  • Page 39 Tel: +1 865 521 4322 CE Declaration of Conformity Philips Consumer Electronics declare under our responsibility that the product is in conformity with the following standards - EN60950:2000 (Safety requirement of Information Technology Equipment) - EN55022:1998 (Radio Disturbance requirement of Information Technology Equipment)
  • Page 40 To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or excessive moisture. THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-CAUSING EQUIPMENT REGULATIONS. Commission Federale de la Communication (FCC Declaration) file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/safety/regs/regulat.htm (6 of 13) [3/1/2004 5:57:48 PM] Amber ® PHILIPS s an...
  • Page 41 Information technology equipment. If this equipment is used near a radio or television receiver in a domestic environment, it may cause radio Interference. Install and use the equipment according to the instruction manual. file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/safety/regs/regulat.htm (7 of 13) [3/1/2004 5:57:48 PM] RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...
  • Page 42 The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source. file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/safety/regs/regulat.htm (8 of 13) [3/1/2004 5:57:48 PM] RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...
  • Page 43 A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of standards PN-93/T-42107 and PN-89/E-06251. North Europe (Nordic Countries) Information Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/safety/regs/regulat.htm (9 of 13) [3/1/2004 5:57:48 PM] RETURN TO TOP OF THE PAGE...
  • Page 44 Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der Inbetriebnahme hinweist, da die Vorschriften über die Bauart von Störstrahlern nach Anlage III ¤ 5 Abs. 4 der Röntgenverordnung erfüllt sind. file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/safety/regs/regulat.htm (10 of 13) [3/1/2004 5:57:48 PM] RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...
  • Page 45 Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of. Please find out about the local regulations on how to dispose of your old monitor from your local Philips dealer.
  • Page 46 Regulatory Information file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/safety/regs/regulat.htm (12 of 13) [3/1/2004 5:57:48 PM] 3. Refit the fuse cover. If the fitted plug is not suitable for your socket outlets, it should be cut off and an appropriate 3- pin plug fitted in its place.
  • Page 47 Regulatory Information file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/safety/regs/regulat.htm (13 of 13) [3/1/2004 5:57:48 PM]...

  • Page 48: Other Related Information

    Use a Cord Set consisting of a minimum 18 AWG cord and grounding type attachment plug rated 15 A, 250 V. The Cord Set should have the appropriate safety approvals for the country in which the equipment will be installed and / or be marked HAR. file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/safety/saf_other.htm [3/1/2004 5:57:49 PM] RETURN TO TOP OF THE PAGE...

  • Page 49: Philips Pixel Defect Policy

    TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee Specification that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable •Pin number of defects will be repaired or replaced under warranty. This notice explains the different types of Assignment pixel defects and defines acceptable defect levels for each type.
  • Page 50 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 51 Total bright or black dot defects of all types * Note: 1 or 2 adjacent sub pixel defects = 1 dot defect All Philips monitors are ISO13406-2 compliant. file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/product/pixel.htm (3 of 3) [3/1/2004 5:57:59 PM] 15 mm or more 4 or fewer ACCEPTABLE LEVEL...

  • Page 52: Connecting To Your Pc

    • Getting Started Item • Optimizing Performance • The Base file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/install/connect.htm (1 of 6) [3/1/2004 5:58:07 PM] Description Audio in Cable (Option only available for Multimedia version)(color lime) Power Cable (socket may differ for different countries) Macintosh Adapter (optional) VGA Signal Cable E-DFU package with Quick Setup Guide and CD-ROM.
  • Page 53 Connecting to Your PC Connecting to Your PC file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/install/connect.htm (2 of 6) [3/1/2004 5:58:07 PM] Plug the power cord into monitor firmly. Note: If you use an Apple Macintosh, you need to connect the special Mac adapter to one end of the monitor signal cable.
  • Page 54 Place the cables inside the arm box and lock the cables with grip on the base. Replace top cover We recommend you follow intelligent cable management to reduce the electrical alternating field to low level as not to burden the work environment with unnecessary factors. file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/install/connect.htm (3 of 6) [3/1/2004 5:58:07 PM]...
  • Page 55 Connect the monitor signal cable to the video connector on the back of your computer. Turn on your computer and monitor. If the monitor displays an image, installation is complete. 4) Attach back cover to keep desk clear of unsightly wires. file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/install/connect.htm (4 of 6) [3/1/2004 5:58:07 PM]...
  • Page 56 Connecting to Your PC 5) To remove back cover file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/install/connect.htm (5 of 6) [3/1/2004 5:58:07 PM]...
  • Page 57 Connecting to Your PC RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/install/connect.htm (6 of 6) [3/1/2004 5:58:07 PM]...
  • Page 58 Base : • Unfold the base • Fold the base Remove the Base : • Remove the base Fold the Base file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/install/base.htm (1 of 4) [3/1/2004 5:58:08 PM] Place monitor face down on a safe surface. Pull up the base.

  • Page 59: Remove The Base

    The Base Remove the Base Condition: for VESA standard mounting applications file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/install/base.htm (2 of 4) [3/1/2004 5:58:08 PM] Push down the head of monitor RETURN TO TOP OF THE PAGE...

  • Page 60: Remove The Back Cover

    The Base Remove the back cover file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/install/base.htm (3 of 4) [3/1/2004 5:58:08 PM]...
  • Page 61 The Base file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/install/base.htm (4 of 4) [3/1/2004 5:58:08 PM] Remove the 4 screws and then remove the base from the LCD monitor. Note: 100mmx100mm VESA- Compliant mounting interface. RETURN TO TOP OF THE PAGE This monitor accepts a...

  • Page 62: Getting Started

    The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for Windows® Performance 95/98/2000/Me/XP. This information file ( .inf) should be installed in order that your Philips monitor can be enabled from the 'Monitor' dialog box in Windows® 95/98/2000/Me/XP and the Plug & Play application can be activated.
  • Page 63 Click on the 'Finish' button then the 'Close' button. Click on the 'OK' button and then the 'OK' button again to close the Display_Properties dialog box. If your Windows® 95/98/2000/Me/XP version is different or you need more detailed installation file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/install/gt_start.htm (2 of 3) [3/1/2004 5:58:09 PM]...
  • Page 64 Getting Started information, please refer to Windows® 95/98/2000/Me/XP user's manual. RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/install/gt_start.htm (3 of 3) [3/1/2004 5:58:09 PM]...

  • Page 65: Your Philips F1Rst Choice Warranty

    What is excluded? The Philips F1rst Choice Warranty applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer's name and model and production number of the product.
  • Page 66 Your Philips F1rst Choice Warranty Note that products that are not originally designed, manufactured, approved and/or authorized for usage within the Philips F1rst Choice countries, do not apply to the Philips F1rst Choice Warranty. In these cases the Philips global warranty terms are valid.

  • Page 67: Your International Guarantee

    12 months from date of purchase. This international Philips guarantee complements the existing national guarantee obligations to you of dealers and Philips in the country of purchase and does not affect your statutory rights as a customer.
  • Page 68 International Guarantee file:///D|/My%20documents/dfu/B2C/ENGLISH/warranty/war_intl.htm (2 of 2) [3/1/2004 5:58:18 PM]...
  • Page 69 Philips Consumer Electronics. reception problems caused by signal conditions or cable or antenna systems outside the unit.
  • Page 70 Electronics. In countries where Philips Consumer Electronics does not distribute the product, the local Philips service organization will attempt to provide service (although there may be a delay if the appropriate spare parts and technical manual(s) are not readily available).
  • Page 71 United States Guarantee Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its authorized service centers. (In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose.
  • Page 72 Philips Warranty Helpdesk Philips Warranty Helpdesk Telephone numbers: Austria Belgium Cyprus (Greek) Denmark France Germany Greece Finland Ireland Italy file:///D|/My%20documents/dfu/B2C/ENGLISH/warranty/warfirst.htm [3/1/2004 5:58:25 PM] 01 546 575 603 Luxembourg 02 275 0701 Netherlands 800 92256 Norway 35 25 87 61 Portugal...

  • Page 73: Consumer Information Centers

    V Mezihorí 2180 00 Prague Phone: (02)-6831581 Fax : (02)-66310852 HUNGARY Philips Markaszerviz. Kinizsi U 30-36Budapest 1092 Phone: (01)-2164428 Fax : (01)-2187885 POLAND Philips Polska CE UL.Marszalkowska 45/49 00-648 Warszawa Phone: (02)-6286070 Fax : (02)-6288228 RUSSIA Philips Representation Office Ul. Usacheva 35a 119048 Moscow...
  • Page 74 ARGENTINA Philips Antillana N.V. Vedia 3892 Capital Federal CP: 1430 Buenos Aires Phone: (011)-4544 2047 BRASIL Philips da Amazônia Ind. Elet. Ltda. Av. Luis Carlos Berrini, 1400 - Sao Paulo -SP Phone: 0800-701-0203 CHILE Philips Chilena S.A. Avenida Santa Maria 0760 P.O.
  • Page 75 Consumer Information Centers COLOMBIA Industrias Philips de Colombia S.A.-Division de Servicio CARRERA 15 Nr. 104-33 Bogota, Colombia Phone:(01)-8000 111001 (toll free) Fax : (01)-619-4300/619-4104 MEXICO Consumer Information Centre Norte 45 No.669 Col. Industrial Vallejo C.P.02300, -Mexico, D.F. Phone: (05)-3687788 / 9180050462...
  • Page 76 Consumer Information Centers VENEZUELA Industrias Venezolanas Philips S.A. Apartado Postal 1167 Caracas 1010-A Phone: (02) 2377575 Fax : (02) 2376420 Canada CANADA Philips Electronics Ltd. 281 Hillmount Road Markham, Ontario L6C 2S3 Phone: (800) 479-6696 Pacific AUSTRALIA Philips Consumer Service.
  • Page 77 Beijing Authorized Service Centre. Consumer Information Centre Building 6, West Street Chong Wen Men, Beijing, Jin Bang Co. Led. 100051 BEIJING GUANGZHOU Philips Authorized Service Centre 801 Dong Feng Road East Guangzhou 510080 SHANGHAI Philips Service Logistic Centre Consumer Information Centre P.O.Box 002-027, Nextage Department Store...
  • Page 78 NEW DELHI Customer Relation Centre 68, Shivaji Marg New Dehli 110 015 INDONESIA Philips Group of Companies in Indonesia Consumer Information Centre Jl.Buncit Raya Kav. 99-100 12510 Jakarta Phone: (021)-794 0040 / 798 4255 ext: 1612 Fax : (021)-794 7511 / 794 7539 KOREA Philips Korea Ltd.
  • Page 79 PHILIPPINES Philips Electronics and Lighting Inc. 106 Valero St., Salcedo Village Makati, Metro Manilla. Phone: (02)-888 05 72 Domestic toll free: 1-800-10-PHILIPS or 1-800-10-744 5477 Fax : (02)-888 05 71 SINGAPORE Philips Singapore Private Ltd. Consumer Service Dept. Lorong 1,Toa Payoh., P.O. box 340...
  • Page 80 Consumer Information Centre 13F, No. 3-1 Yuan Qu St., Nan Gang Dist., Taipei 115, Taiwan Phone: 0800-231-099 Fax : (02)-3789-2641 THAILAND Philips Electronics (Thailand) Ltd. Philips Service Centre 209/2 Sanpavut Road, Bangna, Bangkok 10260 Phone : (02)-652 8652 Fax : (02)-614 3531...
  • Page 81 Consumer Information Centers DUBAI Philips Middle East B.V. Consumer Information Centre P.O.Box 7785 DUBAI Phone: (04)-335 3666 Fax : (04)-335 3999 EGYPT Philips Egypt Consumer Information Centre 10, Abdel Rahman El Rafei Mohandessin - Cairo, P.O.Box 242 DOKKI Phone: (02)-3313993 Fax : (02)-3492142 file:///D|/My%20documents/dfu/B2C/ENGLISH/warranty/warcic.htm (9 of 9) [3/1/2004 5:58:39 PM]...

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