Operating faults
If several foot movements below the rear
bumper fail to open the tailgate, wait a
few seconds before starting again.
The function is automatically deactivated in the
event of heavy rain or accumulation of snow.
If the function fails to operate, check
that the electronic key is not exposed to
strong electromagnetic interference (a
smartphone, ...).
The function may not work correctly with a
prosthetic leg.
The function may not work correctly if your
vehicle is fitted with a towbar.
In some circumstances, the tailgate may only
open or close, particularly if:
-
your vehicle is fitted with a towbar,
-
you hitch or unhitch a trailer,
-
you fit or remove a bicycle carrier,
-
you load or unload bicycles from a bicycle
carrier,
-
you place or lift something behind the
vehicle,
-
an animal approaches the bumper,
-
you are washing your vehicle,
-
a service is being carried out on your
vehicle,
-
you are accessing the spare wheel
(depending on version).
To avoid such operating problems, keep the
electronic key away from the recognition zone
or deactivate "Hands-Free Tailgate Access".
Ensure that no object or person might prevent
the correct opening or closing of the tailgate.
Be particularly aware of children when
operating the tailgate.
Access
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