Cisco TelePresence MX700 and MX800
Reverting to the previously used
If there is a severe problem with the video system, switching
to the previously used software version may help solving the
If the system has not been factory reset since the last
software upgrade, the previously used software image still
resides on the system; you do not have to download the
Reverting to the previously used software version should only
be done by a system administrator or in contact with Cisco
We strongly recommend that you backup your system's log
files and configuration before you swap to the other software
D15119.02 MX700 and MX800 Administrator Guide TC7.2, AUGUST 2014.
Navigate to: Maintenance > System Recovery: Backup tab and Software Recovery Swap tab
1. Backing up log files and
We recommend that you backup your
system's log files and configuration before
you swap to the other software image.
instructions to save the files on your
and follow the
2. Reverting to the previously used
1. Revert to the previously used software
version by clicking
Switch to software
TCx.y.z..., where x.y.z indicates the
to confirm your choice, or
if you have changed your mind.
Wait while the system resets. The
system will restart automatically when
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