Cisco TelePresence MX700 and MX800
Upgrading the system software
This video conference system is using TC software. The
version described in this document is TC7.2.
Contact your system administrator if you have
questions about the software version.
Software release notes
For a complete overview of the news and changes, we
recommend reading the Software Release Notes (TC7).
For software download, go to the
Cisco Download Software web page:
Then navigate to your product.
The format of the file name is "s52020tc7_2_0.pkg" (each
software version has a unique file name).
D15119.02 MX700 and MX800 Administrator Guide TC7.2, AUGUST 2014.
Navigate to: Maintenance > Software Upgrade
Adding option keys
An option key is required to activate optional functionality.
You may have several option keys in your system. If the keys
are already installed, you can skip this point and continue
with the software installation.
If you do not have the required key(s), contact your Cisco
representative to obtain them.
i. Enter an Option Key in the appropriate text input field
and click Add.
If you have more than one option key, repeat this step
for all keys.
Each system has unique keys, for example:
Installing new software
Download the appropriate software package from the Cisco
Software Download web page (see link to the left) and store
it on your local computer. This is a .pkg file.
ii. Check the
The complete installation may take up to 30 minutes. You
can follow the progress on the web page. The system
restarts automatically after the installation.
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and find the downloaded .pkg file that
contains the new software.
Upgrade automatically after upload
box, then click
to start the installation process
Keep the check box unchecked if you want to upload
the software now and do the installation later.
You must sign in anew in order to continue working
with the web interface after the restart.