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14
SERVICE
INF( )RMATI( PN
Part or all of your electric range does not operate
• Did you allow time for the broil elementto preheat?
• Is the rangeplug loose or disconnectedfrom the electrical
• Did you use the broiler pan that came with the range?
outlet?
• Was aluminum foil used onthe broiler insert, blocking the
• Are any house fuses blown or circuit breakers tripped?
slits for fat drainage?
• Has the power supply to the home been interrupted?
= Was the oven door opened to the broil stop position?
• Are the oven controls properly set?
Surface elements fail to turn on or heat the food
properly.
Do not attempt to service the appliance yourself unless
• Is the range plug loose or disconnectfrom the electrical
directed to do so in this manual. Contact the dealerwho
outlet?
sold you the appliance for service.
• Are coil elements properlyplugged into the receptacles?
• Were appropriate utensils used? (See page 4.)
If your appliance should require service or replacement
,
parts, contact your dealer or authorized servicer. Use only
• Are the surface element controls properly set?
genuine factory parts if replacement parts are necessary.
• Is voltage to the house reduced?
Consult the Yellow Pages in your telephone directory under
appliance for the authorized service center nearest you. Be
Food not baking or cooking correctly
sure to includeyour name, address, and phone number,
• Are the oven racks properly placed for baking?
along with the model and serial numbers of the appliance.
(See front cover for location of your model and serial
• Have you used aluminum foil correctly?
numbers.)
• Was the oven preheated as recommended?
• Are the controls properly set?
Ifyou ere not satisfied with the local response to your service
requirements, write to Maytag Customer Service, P.O. Box
• Is there 1to 2 inches of spacebetween pansand the oven
2370, Cleveland, TN 37320-2370. Include the complete
walls?
model and serial numbers of the appliance, the name and
• Are the range and oven racks level?
address of the dealer from whom you purchased the
• Was good cookware/bakeware of the proper size used?
appliance, the date of purchase and details concerning your
problem.
• Was the oven vent covered or blocked on the range
surface?
If you do not receive satisfactory service, you may contact
• Are you using a tested recipe from a reliable source?
the Major Appliance Consumer Action Program by letter
• Have you used aluminum foil correctly?
including your name, address, and telephone number, as
well as the model and serial numbers of the appliance.
Baking results differ from previous oven
• Oven thermostatcalibrationmay differbetween oldand
Major ApplianceConsumerAction Program
20 North Wacker Drive
new oven. The newer oven thermostatmay be more
Chicago, IL 60606
accuratethan the one on your previousoven. Followa
reliablerecipeand review informationon pages6-9.
MACAP (MajorApplianceConsumerActionProgram)is an
independentagencysponsoredbythree trade associations
Food does not broil correctly
as a court of appeals on consumercomplaints which have
• Was the controlset properlyfor broiling?(See page 10.)
notbeenresolvedsatisfactorily withina reasonableperiodof
• Was the properrack positionused?(See page 10.)
time.
50_ POST-CONSUH£R
HBEA
100% g E-INKEO
NEWSPAP_S,
MAGAZINES
&CATALOGS
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