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F.A.Q.
1) Why don't I receive any notification of received
e-mails?
E-mails are notified only if configured on the
telephone source application. Check also that your
phone supports the MAP profile.
If so, the DUCATI MULTIMEDIA SYSTEM, during the
pairing phase, will send an access request to such
profile which can be notified to the user explicitly
(depending on the operating system) by requesting
access authorization to message notifications.
2) Why don't I receive any notification of received
messages?
Check that your phone supports the MAP profile.
If so, the DUCATI MULTIMEDIA SYSTEM, during the
pairing phase, will send an access request to such
profile which can be notified to the user explicitly
(depending on the operating system) by requesting
access authorization to message notifications.
3) Earphones do not connect. Why?
If they have been already paired once, we
recommend resetting the earphones and pair them
again with the motorcycle (see earphones instruction
manual).
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4) When I receive a call, the instrument panel
displays the caller number but not the name
(despite being saved in the contact list).
Check that the phone supports the PBAP profile.
If so, the DUCATI MULTIMEDIA SYSTEM, during the
pairing phase, will send an access request to such
profile which can be notified to the user explicitly
(depending on the operating system) by requesting
access authorization to the phone contact list.
5) By activating the Player through the
instrument panel, music does not start.
The activation depends on the phone settings. In this
case, after activating the Player through the
instrument panel, also start the music application on
your Smartphone.
6) It happens that the music is played with
continuous interruptions.
If the devices have just been connected, it may be
that the Bluetooth control unit is sill completing the
connection phase with the concerned devices. It is
furthermore necessary to activate the PBAP and
MAP profiles. Therefore, in case of iOS, please refer
to point 7). In case of Android, please refer to points
2)4)
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