Calling Tasks
Business Calls with Single Phone Number
Intelligent Session Control associates your mobile phone number with your business phone number. When
you receive a call to your remote destination (mobile phone), your desk phone does not ring; only your remote
destination rings. When you answer an incoming call on the mobile phone, the desk phone displays a Remote
in Use message.
During a call, you can also use any of your mobile phone features. For example, if you receive a call on your
mobile number, you can either answer the call from your desk phone or you can hand off the call from your
mobile phone to your desk phone.
If you want to...
Transfer your incoming mobile active call
to desk phone
Mobile Connect and Mobile Voice Access
If you have Mobile Connect and Mobile Voice Access installed, you can use your mobile phone to handle
calls that are associated with your desktop phone number.
Your desktop and remote destinations receive calls simultaneously.
When you answer the call on your desktop phone, the remote destinations stop ringing, disconnect, and display
a missed call message.
When you answer the call on one remote destination, the other remote destinations stop ringing and disconnect;
the other remote destinations show a missed call message.
If you want to...
Configure Mobile Connect
Answer a call using your
mobile phone
Switch an active call between
your desk phone and mobile
phone
Make a call from your mobile
phone
OL-28931-01
Then...
Use the various features of your mobile phone (for example,
*74). Contact your system administrator for a list of access
codes.
Then...
Use the Cisco Unified Communications Self Care Portal to set up remote
destinations and create access lists to allow or block calls from specific
phone numbers from being passed to the remote destinations. See
Unified Communications Self Care
See
Answer Call, on page
See
Active Call Movement, on page
See
Advanced Call Tasks, on page
Cisco Desktop Collaboration Experience DX600 Series User Guide, Release 10.0(1)
Business Calls with Single Phone Number
Portal.
5.
16.
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Cisco
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