Direct Inward Dialing; Voice Announcement/Monitoring Over Did Lines - NEC Univerge sv8500 Manual

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Failure to upgrade the premises systems or peripheral equipment to recognize the new codes as they are estab-

lished will restrict the customer and the customer's employees from gaining access to the network and these

DIRECT INWARD DIALING

ALLOWING THIS EQUIPMENT TO BE OPERATED IN SUCH A MANNER AS TO NOT PROVIDE

FOR PROPER ANSWER SUPERVISION IS A VIOLATION OF PART 68 OF THE FCC RULES.

Direct Inward Dialing (DID) must contain the following:

Proper Answer Supervision is when this equipment returns answer supervision to the Public Switched Tele-

phone Network (PSTN) when Direct Inward Dialing (DID) calls are:

Answered by the called station.

Answered by the Attendant.

Routed to a recorded announcement that can be administered by the Customer Premise Equipment (CPE)

Routed to a dial prompt.

This equipment returns answer supervision on all DID calls forwarded to the Public Switched Telephone Net-

work (PSTN). Permissible exceptions are:

A call is unanswered.

A busy tone is received.

A reorder tone is received.

When using voice announcement or monitoring over DID Lines, observe the following.

Using the Voice Announcement feature to eavesdrop or record sound activities at the other end of the tele-

phone line may be illegal under certain circumstances and laws. Consult a legal advisor before imple-

menting any practice to monitor or record a telephone conversation. Some federal and state laws require

a party monitoring or recording a telephone to use a beep-tone(s), notify all parties to the telephone con-

versation and/or obtain consent of all parties to the telephone conversation. In monitoring or recording

sound activities at the other end of the telephone line using the Voice Announcement feature, the sound of

the alert tone at the beginning of the Voice Announcement may or may not be considered sufficient under

applicable laws. Some of the applicable laws provide for strict penalties for illegal monitoring or record-

ing of telephone conversations.

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