Faqs (Frequently Asked Questions) - Philips 244ESB/00 Service Manual

General FAQs
Q: When I install my monitor what should I do if the screen
shows 'Cannot display this video mode'?
A: Recommended resolution for Philips 24": 1920x1080
@60Hz.
1. Unplug all cables, then connect your PC to the monitor
that you used previously.
2. In the Windows Start Menu, select Settings/Control
Panel. In the Control Panel Window, select the Display
icon. Inside the Display Control Panel, select the
'Settings' tab. Under the setting tab, in box labeled
'desktop area', move the slidebar to 1920x1080 pixels
(24").
3. Open 'Advanced Properties' and set the Refresh Rate to
60Hz, then click OK.
4. Restart your computer and repeat step 2 and 3 to verify
that your PC is set at 1920x1080@60Hz (24").
5. Shut down your computer, disconnect your old monitor
and reconnect your Philips LCD monitor.
6. Turn on your monitor and then turn on your PC.
Q: What does the recommended refresh rate for LCD
monitor?
A: These are the driver files for your monitor. Follow the
instructions in your user manual to install the drivers. Your
computer may ask you for monitor drivers (.inf and .icm files) or a
driver disk when you first install your monitor. Follow the
instructions to insert the ( companion CD-ROM) included in this
package. Monitor drivers (.inf and .icm files) will be installed
automatically.
Q: How do I adjust the resolution?
A: Your video card/graphic driver and monitor together determine
the available resolutions. You can select the desired resolution
under Windows® Control Panel with the "Display properties".
Q: What if I get lost when I am making monitor adjustments?
A: Simply press the OK button, then select 'Reset' to recall all of
the original factory settings.
Q: Will the LCD screen be resistant to scratches?
A: In general it is recommended that the panel surface is not
subjected to excessive shocks and is protected from sharp or
blunt objects. When handling the monitor, make sure that there is
no pressure or force applied to the panel surface side. This may
affect your warranty conditions.
Q: How should I clean the LCD surface?
A: For normal cleaning, use a clean, soft cloth. For extensive
cleaning, please use isopropyl alcohol. Do not use other solvents
such as ethyl alcohol, ethanol, acetone, hexane, etc.
Q: Can the Philips LCD Monitor be mounted on the wall?
A: Yes. Philips LCD monitors have this optional feature. For
standard VESA mount holes on the rear cover allows the user to
mount the Philips monitor on most of the VESA standard arms or
accessories. We recommend to contact your Philips sales
representative for more information.
Q: What are the .inf and .icm files on the CD-ROM? How do I
install the drivers (.inf and .icm)?
A: These are the driver files for your monitor. Follow the
instructions in your user manual to install the drivers. Your
computer may ask you for monitor drivers (.inf and .icm files) or a
driver disk when you first install your monitor. Follow the
instructions to insert the ( companion CD-ROM) included in this
package. Monitor drivers (.inf and .icm files) will be installed
automatically..

FAQs (Frequently Asked Questions)

Q:Can I change the color setting of my monitor?
A:Yes, you can change your color setting through OSD control as
the following procedures,
1. Press "Menu" to show the OSD (On Screen Display) menu
2. Press "Down Arrow" to select the option "Color" then press
"OK" to enter color setting, there are three settings as below.
a. Color Temperature; The six settings are 5000K, 6500K,
7500K, 8200K, 9300K and 11500K. With settings in the 5000K
range the panel appears 'warm,' with a red-white color tone,
while a 11500K temperature yields 'cool, blue-white toning."
b. sRGB; this is a standard setting for ensuring correct exchange
of colors between different device (e.g. digital cameras, monitors,
printers, scanners, etc)
c. User Define; the user can choose his/her preference color
setting by adjusting red, green blue color.
d. Gamma; The five settings are 1.8, 2.0, 2.2, 2.4, and 2.6.
*A measurement of the color of light radiated by an object while it
is being heated. This measurement is expressed in terms of
absolute scale, (degrees Kelvin). Lower Kelvin temperatures
such as 2004K are red; higher temperatures such as 9300K are
blue. Neutral temperature is white, at 6504K.
Compatibility with other Peripherals
Q: Can I connect my LCD monitor to any PC, workstation or
Mac?
A: Yes. All Philips LCD monitors are fully compatible with
standard PCs, Macs and workstations. You may need a cable
adapter to connect the monitor to your Mac system. Please
contact your Philips sales representative for more information
Q: Are Philips LCD monitors Plug-and-Play?
A: Yes, the monitors are Plug-and-Play compatible with
Windows®98, 2000, XP, Vista, Win 7 and Linux
LCD Panel Technology
Q: What kind of wide-angle technology is available?
A: Currently, the IPS type panels offer the best Contrast Ratio,
compared to MVA, or PVA technologies. TN panels have
improved over the years, but still cannot match the Contrast Ratio
offered by IPS panelt.
Ergonomics, Ecology and Safety Standards
Q: What is Image Sticking, or Image Burn-in, or After Image,
or Ghost Image in LCD panels?
A: Uninterrupted display of still or static images over an extended
period may cause "burn in", also known as "after-imaging" or
"ghost imaging", on your screen. "Burn-in", "after-imaging", or
"ghost imaging" is a well-known phenomenon in LCD panel
technology. In most cases, the "burned in" or "atter-imaging" or
"ghost imaging" will disappear gradually over a period of time
after the power has been switched off..Always activate a moving
screen saver program when you leave your monitor unattended.
Always activate a periodic screen refresh application if your LCD
monitor will display unchanging static content.
WARNING: Severe"burn-in" or "after-image" or "ghost image"
symptoms will not disappear and cannot be repaired. The
damage mentioned above is not covered under your warranty.
Q: Why is my Display not showing sharp text, and is
displaying jagged characters?
A: Your LCD monitor works best at its native resolution of
1920x1080@60Hz. For best display please use this resolution.
Center.
244E2 LCD 15