Samsung ST76 Service Manual page 6

(4) Repair Claims
1) Repair free of charge
Essentially, the following causes of damage are covered:
a. Failing to function properly under normal use during the limited warranty period.
b. Repair Services free of charge is granted for the performance of a specific contract.
2) Repair charges
This warranty does not cover damage caused by:
a. Defect occurring after the expiration of the Warranty Period.
b. Damage due to negligence, immersion in water, impact, loss and tampering.
c. Repair or alteration performed by any party other than Samsung authorized technicians.
d. Misuse or other improper use of the power button.
e. Exhausted parts such as batteries, lamps and filters, etc.
f. Defect that occurs due to sand, dirt liquid, etc. entering the inside of the product casing.
g. Consumable parts which have ceased working through normal use such as as earphone, battery discharger and various accessories.
h. Products purchased second hand or any damage that occurs due to a second hand or repair performed
by anyone other than Samsung or a Samsung authorized service station.
i. Fire, earthquake, flood or other natural disasters.
The warranty cover period for components is listed below as per table 1-2.
<Table. 1-2 Warranty Period for components>
Types of consumer damages
Failing to perform or
failing to function properly
under normal use
Failing to perform or
failing to function properly
as a result of willful intent
and negligence of
customer
Copyright© 1995-2012 SAMSUNG. All rights reserved.
Required for essential repair within 10 days
after the purchase
Required for essential repair within one
month after the purchase
Problem occurred twice
due to same malfunction
Problem occurred three
Applicable
times due to same
to repair
malfunction
Problem occurred four
times due to some other
malfunction
Not applicable Within the period with
to repair respect to retaining
components
Applicable repair
Not applicable to repair
(Except for defects or malfunction as a result
of fire or flood or other natural disasters
Compensation
Replace the prod-
uct or refund
Replace the
product or repair
at free of charge
Free of charge
Replace the prod-
uct or refund
Replace the product at the cost of the
depreciated value or refund its price
added 10% of depreciation
Repair charges
Replacement Repair charge and replace the prod-
charge uct at the cost of the depreciated value
Precautions
-
Repair charges
Repair charges
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