CHAPTER 8: MAINTENANCE
To upgrade the EnerVista software:
If a beta version of the EnerVista UR Setup software is installed, uninstall it, for example using the Windows Control
Download the latest EnerVista software and/or firmware from
Double-click the file and complete the wizard. The software installs.
Access the software and check the version number under Help > About. If the new version does not display, try
uninstalling the software and reinstalling the new versions.
A message can display about a version not being supported. An example is when upgrading from version 7.12K to 7.4x.
The 7.12K entry is removed from the Offline Window area.
A message can display in the EnerVista software upon launch that "a device from the environment was not recognized."
This means that a device is online and its firmware version conflicts with the software version. In the example shown, a
C60 with firmware version 7.5x is online, but the software version is 7.3x. Updating removed incompatible files and
changed the device to version 7.3x, after which you need to make the order codes consistent as outlined next.
Figure 8-9: Mismatch in order code between software and device
To make the order codes consistent:
In EnerVista, click the Device Setup button. The window opens.
Expand the entry for the UR device.
Click the Read Order Code button. The order code and version of the device are populated to the software.
Click the OK button to save the change.
8.7 Upgrade firmware
If upgrading both EnerVista software and C30 firmware, upgrade the software first.
The firmware of the C30 device can be upgraded, locally or remotely, using the EnerVista software.
Upgrades are possible for the same release (such as 7.01 to 7.02) and from one firmware version to another (such as 7.2 to
7.3). When upgrading to another firmware version, check the release notes for compatibility. Release notes are located in
the Support Documents section of the website at
If you are upgrading from version 7.0 or 7.1 to 7.2 or later, some CPU modules require a new boot version. Update this first.
You can also downgrade firmware; use the same procedure.
To upgrade the firmware:
If required, download the boot file and/or firmware from
C30 CONTROLLER SYSTEM – INSTRUCTION MANUAL