Philips Telephone Answering Machine User Manual

Philips Telephone Answering Machine User Manual

Philips user manual telephone answering machine

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Summary of Contents for Philips Telephone Answering Machine

  • Page 1 User manual...
  • Page 3: Table Of Contents

    What’s in the box? Your ID937 Overview of the handset Overview of the base station Main features of your ID937 Connect Install Call Phonebook Call log Clock & Alarm Personal Settings Advanced Settings Network Services Games Telephone Answering Machine (TAM) Troubleshooting Information Index...
  • Page 4: Important Information

    The voltage on the network is classified as TNV-3 (Telecommunication Network Voltages), as defined in the standard EN 60-950. Need Help? For more information on troubleshooting: Troubleshooting: page 58 Please refer to the following website for more information on Philips web support: Online Support www.philips.com/support Important Information...
  • Page 5: What's In The Box

    What’s in the box? The following accessories are included with your ID937: 2 AAA Power supply for Base station Line cord Handset rechargeable base station batteries Quick Start Warranty card Splitter User Guide Guide The line adaptor may not be attached to the line cord. In this case, you have to connect the line adaptor to the line cord first before plugging the line cord to the line socket.
  • Page 6: Your Id937

    Overview of the handset LCD Screen Left Soft key Talk key Keypad lock key Loudspeaker key Your ID937 Event LED (top of the handset) Microphone Up/Down Navigation keys Earpiece Right Soft key Hang-up key Alphanumeric keypad Case key / Pause key / Ringer off key Intercom key...
  • Page 7: Handset Keys

    Handset keys Press Enter the main menu from stand-by mode. Select the function displayed on the handset screen directly above it. Activate mute function during a call. (Left soft key) Switch on the backlight. > Go to redial list from stand-by mode. Select the function displayed on the handset screen directly above it.
  • Page 8 The loudspeaker is ON. Alarm clock is activated. SMS reception is activated. It blinks when the memory for SMS is full. Telephone answering machine (TAM) is activated. It blinks when the memory for answer- ing machine messages is full. Do not Disturb...
  • Page 9: Overview Of The Base Station

    Overview of the base station Main features of your ID937 The following is an overview of the menu options that are available in your ID937. For detailed explanation of the menu options, please refer to the corresponding sections in this User Guide. Menu Setup, write/read SMS, etc.
  • Page 10: Menu Navigation

    Choose SELECT by pressing the key directly below it (left soft key Choose BACK by pressing the key directly below it (right soft > Illustration Philips 08-08 18:00 REDIAL MENU > > Alarm On Once On Daily " BACK SELECT >...
  • Page 11: Connect

    The location of your base station can have an effect on the range and performance of your ID937 (see TIP below). Connecting the Base Station Place the base station in a central location near the telephone line socket and electricity sockets. Connect the supplied splitter to the connector at the back of the base station and then plug the line cord and the power cable into the respective line jacks on the splitter.
  • Page 12: Install

    Install battery Your ID937 is supplied with 2 rechargeable batteries allowing approximately up to 12 hours of talk-time and up to 150 hours stand-by time. Before using the handset, the batteries have to be installed and fully charged. Use the coin or screwdriver to unlock the battery cover. screw screw charger contact...
  • Page 13: Low Battery Warning

    You cannot make outgoing calls or receive incoming calls without first defining your country selection. Depending on your country, the WELCOME screen may not appear. In this case, you are not required to select your country/operator/language settings. Install Philips 08-08 18:00 MENU REDIAL will blink.
  • Page 14: Set Date And Time

    Set date and time Press MENU Scroll Clock & Alarm Press to enter SELECT Enter current time (HH:MM) and current date (DD/MM/YY) and press WARNING If your phone is connected to an ISDN line through an adaptor, the date & time may be updated after each call.
  • Page 15: Default Settings

    Key Beep Wallpaper Contrast Auto Pick-up Auto Hang-up Babysit mode Alarm clock Barring mode SMS reception Master PIN HD Sound mode Answering Machine Answer Mode Ring delay Outgoing Messages Handset screening Remote access Install Medium Volume 3 Volume 3 Level 2 0000 Answ.
  • Page 16: Call

    Make a call Predialling Enter the phone number (maximum 20 digits). Press to dial the number. Direct dialling Press to take the line. Enter the phone number. Call from redial list > Press REDIAL in stand-by mode. Scroll to an entry in the redial list. Press to dial the number.
  • Page 17: Handsfree Answering

    Handsfree answering When the phone rings, press Incoming call has priority over other events. Whenever there is an incoming call, other status in progress such as phone setting, menu navigation, etc will be aborted. TIP If Auto Pick-up mode (see page 40) is activated, you can simply lift up the handset from its base station to answer the call.
  • Page 18: Transfer An External Call To Another Handset

    Initiate a second call (subscription dependent) > Press and select OPTION Consult phonebook > Press OPTION Press on the selected phonebook entry, the corresponding number will be dialled. Activate/deactivate HD Sound mode > Press OPTION To deactivate, press Transfer call (subscription dependent) >...
  • Page 19: Switch Between An Internal And External Call

    Switch between an internal and external call Press key once to switch between an internal call and external call. Three-party conference call The conference call feature allows one external call to be shared with two handsets (in intercom). The three parties can share the conversation and no network subscription is required.
  • Page 20: Phonebook

    Your ID937 can store up to 250 phonebook memories, including 10 direct access memories ( Each phonebook entry can have a maximum of 20 digits for the phone number and 14 characters for name. Access phonebook Press in stand-by mode or press List and press The phonebook entries will be listed in alphabetical order.
  • Page 21: Edit A Phonebook Entry

    Scroll to choose a group (<No Group>, <Group A>, <Group B>, <Group C>) and press SELECT A validation tone is emitted. You can assign individual contacts to specific groups of your choice. For example, Group A contains phone numbers of all your co-workers. You can also assign a specific ring melody to that group (see "Group Melody"...
  • Page 22 Store direct access memory You can store up to10 direct access memories (Key will automatically dial the stored phone number. Press , scroll MENU press SELECT Select a key (Key 0 name will be displayed. If there is no number stored for the selected key or if you want to change the number currently stored, press and press SELECT...
  • Page 23: Transfer Phonebook

    Slide the SIM card between the retaining clips, microchip facing down, until it stops. Slide the SIM card cover back on the base station until it latches. On the handset, press MENU from SIM and press SELECT Copy All Select Scroll ied to your phonebook.
  • Page 24 If you choose Select For each selected entry, you will be prompted on the selected handsets whether or not to overwrite the phonebook entry in the target phonebook. OVERWRITE? will be displayed on the selected handsets, press cancel. Press SELECT to confirm.
  • Page 25: Call Log

    The call log offers quick access to the last 30 entries of your incoming calls. If you have subscribed to Caller Line Identification service, the identity of the caller (caller’s number or name) will be displayed together with the date and time of the call. The calls (missed and received) are displayed in chronological order with the most recent call at the top of the list.
  • Page 26: Access Redial List

    Access redial list > Press in stand-by mode and scroll REDIAL View details of a redial list entry > Press REDIAL in stand-by mode and scroll Press and press MENU Save redial list entry to phonebook > Press in stand-by mode and scroll REDIAL Press , scroll...
  • Page 27: Sms

    SMS stands for Short Message Service. To benefit from this service, you must subscribe to Caller Line Identification Service (CLI) together with SMS service from your network provider. SMS messages can be exchanged with a phone (mobile or compatible fixed lines), provided the receiver has also subscribed to CLI and SMS services.
  • Page 28 Operation space 1 @ _ # = < > ( ) & a b c 2 à ä ç å æ d e f 3 é è g h i 4 ì j k l 5 m n o 6 ñ ò ö p q r s 7 t u v 8 ù...
  • Page 29 Press Send the message. The message will be sent immediately. SELECT SMS Sent! will be displayed if the message has been sent successfully. If the message cannot be sent successfully, the screen will display be saved in the SMS editor buffer. WARNING When composing your SMS, if no keys are pressed for 30 seconds, the handset will return to stand-by mode.
  • Page 30 Reply to an Inbox message While viewing the message content, press Reply Scroll and press After editing, press Refer to steps 5 to 7 in "Write and send new SMS" on page 27 to send the message or steps 1 to 3 in "Save a message in the Draft box"...
  • Page 31: Draft Box

    Draft box SMS messages that are saved as drafts will be automatically stored in the up to 10 messages. Save a message in the Draft box After writing the message, entering the phone number and the desired box, press Save as draft.
  • Page 32: Sms Settings

    Delete all Draft messages While viewing the message content, press Delete All Scroll Press again to confirm deletion. SELECT SMS settings This menu allows you to set up the server for sending and receiving SMS messages. Your ID937 can receive messages from 3 service centers.
  • Page 33 Enter PIN again and press You can choose to leave the PIN empty. If no PIN is required, simply press to enter PIN. Enter the SMS box number and press If the number entered already exist, an error tone is emitted. If the number entered is accepted, a valida- tion tone is emitted and the screen returns to SMS boxes list.
  • Page 34: Default Sms Center

    To set incoming number Press , press MENU SMS Center scroll Scroll Incoming Nr. Enter the number and press A validation tone is emitted. The maximum length of an incoming number is 20 digits. Default SMS center The default SMS center number is 1. To set default SMS center Press , press...
  • Page 35: Clock & Alarm

    Clock & Alarm Set date and time Press MENU , scroll Date/Time. Enter the current time (HH:MM) and current date (DD/MM/YY) and press Enter the date in Day/Month/Year format and the time in 24-hour format. A validation tone is emitted and the screen returns to Once the date and time are set, there will be time &...
  • Page 36: Do Not Disturb Mode

    For all other callers, the phone will display an incoming call message or the backlight will be turned on, but it will not ring. If the telephone answering machine is activated, it will answer the call to allow the caller to leave a message.
  • Page 37: Personal Settings

    Personal Settings Handset Tones Ring Volume There are 5 ringer volume options (Silence, Low, Medium, To set ring volume Press , scroll MENU Handset Tones and press Scroll to your desired volume level and press A validation tone is emitted and the screen returns to previous menu. Silence When is activated, the icon...
  • Page 38: Key Beep

    Group Melody To benefit from this feature, you must subscribe to the Caller Line ldentification service. See "Caller Line Identification" on page 19. This menu enables you to select and set the melodies to be played when there is an external incoming call from a contact whose name is stored in your phonebook and is part of a group.
  • Page 39: Handset Name

    SELECT Edit the handset name and press A validation tone is emitted and the screen returns to previous menu. Maximum length of the handset name is 14 characters and the default handset name is PHILIPS. Personal Set and press SELECT to confirm.
  • Page 40: Auto Pick-Up

    Auto Pick-up This function enables you to answer a call automatically by simply lifting the handset from the base station. By default, the Auto Pick-up feature is To set Auto Pick-up mode Press , scroll MENU SELECT Scroll A validation tone is emitted and the screen returns to previous menu. Auto Hang-up This function enables you to end a call automatically by simply replacing the handset on the base station.
  • Page 41: Backlight Time

    Personal Settings To activate Babysit mode Press , scroll MENU SELECT In Babysit mode, all keys are deactivated except for the screen when this function is activated and the handset cannot perform any normal operation (making an outgoing call, receiving an incoming call, intercom another handset, paging, etc.) Scroll through the list of handsets available and press You can still perform all normal operations (making an outgoing call, receiving an incoming call, intercom another handset, paging, etc.) on the selected handset.
  • Page 42: Advanced Settings

    Recall Time Recall time (or dial delay) is the time delay by which the line will be disconnected after you press can be set to short, medium or long. The default value of recall time that is preset in your ID937 should be the best suited for your country network and therefore you should not need to change it.
  • Page 43: Dial Mode

    Advanced Settings Dial Mode The default value for dial mode that is preset in your ID937 should be the best suited for your country network and therefore you should not need to change it. There are 2 dial modes: Tone Pulse To set dial mode Press...
  • Page 44: Baby Call

    Baby Call When activated, the Baby Call feature enables you to dial a number by pressing any key on your handset. This feature is very useful for direct access to emergency services. You can enter up to 20 digits for baby call number. To activate Baby Call mode Press MENU...
  • Page 45: Select Base

    Advanced Settings To register an additional handset On the base station, press and hold done within 1 minute. Within 1 minute, the base station is able to accept registration from a handset. If there is no action taken on the handset within 10 seconds, the registration procedure will be aborted. At the same time, on the handset, press scroll Registration...
  • Page 46: Auto Prefix

    The Master PIN is used for setting call barring/baby call number, registration/unregistration of handsets and for accessing the answering machine remotely. The default Master PIN number is 0000. The length of the PIN is 4 digits. This PIN is also used to protect the settings of your handset. Your handset will prompt you whenever the PIN is required.
  • Page 47: Conference Mode

    Advanced Settings Conference Mode When conference mode is activated, you can initiate a three-party conference call with a second handset registered to your base station automatically if the second handset takes the line when there is already an external call in progress. The default setting for this mode is Off.
  • Page 48: Network Services

    This menu provides a convenient means for you to access, activate or deactivate some network services that are country/subscription dependent. Contact your network provider for more information about these services. The default numbers and values that are preset in your ID937 should be the best suited for your country network and therefore you should not need to change them.
  • Page 49: Voice Mail

    Network Services Scroll to the type of call forwarding option you wish to set UnAns) and press SELECT Scroll Deactivate and press The number for that selected service will be dialled. When the number has been dialled, press Voice Mail This feature allows the caller to leave a voice message when you are unable, or do not wish to take a call yourself.
  • Page 50: Cancel Call Back

    Cancel Call Back Setting Press MENU , scroll press SELECT Settings Scroll Enter the required number for cancelling of call back and press Activate Cancel Call Back Press , scroll MENU press SELECT to Activate. Press SELECT The number for that selected service will be dialled. When the number has been dialled, press Withhold ID Setting...
  • Page 51: Games

    Memory The objective of this game is to find and match different pairs of graphics in the shortest possible time using your memory. To win, you have to complete matching all 8 pairs of graphics in a 4x4 matrix. To start the game Press MENU , scroll...
  • Page 52: Telephone Answering Machine (Tam)

    Your ID937 features an answering machine that records unanswered calls when it is activated. The answering machine can store up to 99 messages within the maximum recording time of 15 minutes. The maximum recording time for each message is 3 minutes.
  • Page 53: Memo Recording

    Unread messages will not be deleted. Memo recording You can record a reminder message for yourself or for anyone else who uses your answering machine. The answering machine treats a memo recording the same way it treats any incoming message, and the new message indicator will flash accordingly.
  • Page 54 Telephone Answering Machine (TAM) Personalised Outgoing Messages If you set your outgoing message as Personalised, you can either play the existing outgoing message or record your own outgoing message. Playing your Personalised Outgoing Message Play message Scroll The existing outgoing message will be played and the screen will return to previous menu once it has finished playing.
  • Page 55: Answering Machine Settings

    SELECT Ring delay This is the number of rings before the answering machine answers and starts playing your greeting message. You can set the answering machine to start playing your greeting message after default ring delay is 5. Press...
  • Page 56: Call Screening

    This feature lets you check your messages, or otherwise operate your answering machine, by calling the answering machine and entering a remote access code (which is the same as your Master PIN code) on a tone dialling phone. To prevent unauthorised access to your answering machine, your Master PIN code must be changed (see page 46).
  • Page 57 Telephone Answering Machine (TAM) Set Handset Call Screening Press , scroll MENU press SELECT , scroll The last selected option is highlighted. Scroll and press If you have multiple handsets, only 1 handset can enable handset call screening for each call.
  • Page 58: Troubleshooting

    Troubleshooting of the phone Please refer to the following website for more information on Philips web support: www.philips.com/support Problem icon is not blinking when the handset is placed on the base No dialling tone Poor audio quality icon is blinking...
  • Page 59: Information

    Troubleshooting Problem Causes The handset displays “not • The procedure to add a available” • when attempting to add • Maximum number of handsets another handset to the base station • Base station is already busy • when using a handset Noise interference on your Your ID937 base station or mains radio or television...
  • Page 60 Troubleshooting of the Answering Machine Problem The answering machine does not record messages Remote control access does not work Cannot record outgoing message The ID937 hangs up during remote access The answering machine stops automatically Troubleshooting Causes • Memory is full •...
  • Page 61: Recycling And Disposal

    Philips is committed to develop, produce and market products that cause no adverse health effects. Philips confirms that if its products are handled properly for their intended use, they are safe to use according to scientific evidence available today.
  • Page 62: Index

    Accessories 5 Alarm 35 Alarm tone 35 Answer a call 14 Auto Hang-up 40 Auto Pick-up 40 Auto Prefix 46 Baby Call 44 Babysit mode 40 Backlight 15 Backlight time 41 Basic operations 11 Battery level 13 Battery life and range 13 Call 43 Call Back 49 Call Barring 43...
  • Page 63 Specifications are subject to change without notice. Trademarks are the property of Koninklijke Philips Electronics N.V. or their respective owners. 2006 © Koninklijke Philips Electronics N.V. All rights reserved. www.philips.com 3111 285 27921...

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