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Technical Support & Warranty
Tech Support Hours: M-F 9am-6pm EST/US
Address: 3671 North Dixie Highway Pompano Beach, FL 33064
Phone: 954-247-0705
Email: tech_support@rivamotorsports.com
RIVA MaptunerX Limited Service Warranty Policy
1 year limited warranty on RIVA MaptunerX equipment. For 1 year from the date of original retail
purchase, this RIVA product is warranted against defects in material or workmanship.
Defective product will receive free repair.
This warranty applies only to the original purchaser from an authorized RIVA dealer and may not be transferred.
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Authorized dealers are identified online at www.rivaracing.com.
The warranty period for any RIVA MaptunerX product or part used for industrial, professional, or commercial purpose
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is one year.
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This warranty is void if the product has been used for rental purpose.
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This warranty does not cover damage resulting from modification, alteration, or unauthorized repair.
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This warranty only covers defects arising under normal usage and does not cover any malfunction, failure or defect
resulting from misuse, abuse (including overloading of the product beyond capacity and immersion in water or other
liquid), accidents, neglect, or lack of proper installation, and improper maintenance or storage.
This warranty does not cover normal deterioration of the exterior finish, including but not limited to scratches, dents,
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paint chips, broken screen, or to any corrosion or discoloring by heat, abrasive and chemical cleaners.
How to Obtain Service
For warranty service, please contact RIVA Racing Customer Support toll-free at 954-247-0705 or by
email at tech_support@rivamotorsports.com. When requesting warranty service, you must present
the original dated sales receipt.
Additional Limitations
RIVA Racing agrees to repair or at RIVA's option, replace any defective unit without charge, if product is returned to RIVA
Racing freight prepaid within the warranty period. Any equipment returned which, in RIVA's opinion, has been subjected to
misuse, abuse, overheating or accident shall not be covered by this warranty.
RIVA Racing shall have no liability for special, incidental or consequential damages or injury to persons or property from
any cause arising from the sale, installation or use ofthis product.
No other warranty, express or implied, including, but not limited to the implied warranties of merchantability and fitness
for a particular purpose, applies. Various states do not allow for the limitation of incidental or consequential damages and
therefore the above exclusion or limitation may not apply to you.
Warranty does not include the expenses related to freight or transportation of parts or compensation for any
inconvenience or loss of use while being repaired. A copy of the original invoice and a Return Authorization Number (RA#)
must accompany all warranty claims. Warranted replacement parts will be returned freight collect.
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