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Symptom
The presser foot is set too high and not
correctly positioned.
The needle hits/touches the presser
foot.
The area around the embroidery foot
hole is damaged.
Sliding surface on hook race is not
smooth. There are scratches or burrs on
it.
The needle breaks.
The bobbin or bobbin case are not
correctly installed.
The hook is not correctly installed.
The hook stopper is not correctly
installed, the hook is making a
complete rotation.
The upper thread is not threaded
correctly.
The upper thread is catching
somewhere.
The upper thread tension is set too
high. It does not run.
A bobbin designed specifically for this
machine is not used.
The needle and the hook are not
correctly passing each other.
There is backlash play (forward/
backward) in the needle bar case.
The thread density of the embroidery
data is too fine.
Three or more overlapping stitches are
being sewn.
Lint or dust has accumulated around
the needle plate (moving knife, fixed
knife or thread retaining plate).
The thread is not cut
A bobbin case designed specifically for
automatically.
this machine is not used.
Lint or dust has accumulated in the
thread tension disc.
292
Probable Cause
1 Scratches or Burrs
1 Hook race area
Remedy
Consult your nearest authorized
Brother dealer.
Replace the presser foot.
Consult your nearest authorized
Brother dealer.
Consult your nearest authorized
Brother dealer.
Remove and reinstall bobbin and
bobbin case.
Consult your nearest authorized
Brother dealer.
Consult your nearest authorized
Brother dealer.
Pull the upper thread by hand from
below the presser foot, and check that
the thread moves smoothly. If the
thread does not move, it is not threaded
correctly. Thread the upper thread
correctly. Make sure the thread is
caught by the needle bar thread guide.
Decrease the upper thread tension and
make sure tension disc rotates when
pulling on thread.
Use the correct bobbin.
Hook timing may be OFF. Consult your
nearest authorized Brother dealer.
Consult your nearest authorized
Brother dealer.
Using a data design system, correct the
thread density and overstitching
settings in the embroidery data.
Remove any lint or dust around the
needle plate.
Use the correct bobbin case.
Remove the tension dials, and then
remove any lint or dust accumulated
between the felt washers.
Reference Page
p.36, 37
p.57-60
p.125
p.33
p.148
p.285
p.287

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Table of Contents

Troubleshooting

   Also See for Brother 884-T13

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