Syslog Messages; Call Home Email - IBM V7000 Introduction And Implementation Manual

2.8.4 Syslog messages

The syslog protocol is a standard protocol for forwarding log messages from a sender to a
receiver on an IP network. The IP network can be either IPv4 or IPv6. IBM Flex System
V7000 Storage Node can send syslog messages that notify personnel about an event. IBM
Flex System V7000 Storage Node can transmit syslog messages in either expanded or
concise format. You can use a syslog manager to view the syslog messages that IBM Flex
System V7000 Storage Node sends. IBM Flex System V7000 Storage Node uses the User
Datagram Protocol (UDP) to transmit the syslog message. You can use the management GUI
or IBM Flex System V7000 Storage Node command-line interface to configure and modify
your syslog settings.

2.8.5 Call Home email

The Call Home feature transmits operational and error-related data to you and IBM through a
Simple Mail Transfer Protocol (SMTP) server connection in the form of an event notification
email. When configured, this function alerts IBM service personnel about hardware failures
and potentially serious configuration or environmental issues. You can use the Call Home
function if you have a maintenance contract with IBM or if IBM Flex System V7000 Storage
Node is within the warranty period.
To send email, you must configure at least one SMTP server. You can specify as many as five
additional SMTP servers for backup purposes. The SMTP server must accept the relaying of
email from the IBM Flex System V7000 Storage Node clustered system IP address. You can
then use the management GUI or the command-line interface to configure the email settings,
including contact information and email recipients. Set the reply address to a valid email
address. Send a test email to check that all connections and infrastructure are set up
correctly. You can disable the Call Home function at any time using the management GUI or
the command-line interface as well.
Note: If IBM Flex System V7000 Storage Node is managed by the IBM Flex System
Manager, Call Home function is disabled on the Storage Node and managed through IBM
Flex System Manager.
Before installing IBM Flex System V7000 Storage Node, make sure that you review the
content of this document: "Limitations with the Management of IBM Flex System V7000
Storage Node, Storwize V7000, and SAN Volume Controller Storage by IBM Flex System
Manager," available at the following link:
http://publib.boulder.ibm.com/infocenter/flexsys/information/topic/com.ibm.acc.
commontasks.doc/flex_storage_management.pdf
80
IBM Flex System V7000 Storage Node Introduction and Implementation Guide