Section 700 - Operation
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Calls can be forwarded to a third-party voice mail (a system other than the
DBS Voice Mail) by using the "Call Forward ID Code" described on page
Beginning with CPC-AI1 and CPC-B Version 7.0. all call types can be
forwarded outside using speed dials. However, if Least Cost Routing is
activated, dial "9" trunks cannot be used. Select another trunk group
instead (8 l-86).
The HOLD key provides either exclusive or system hold, depending on
system programming. With Exclusive Hold, only the ext.ension that held the
call can retrieve it. With System Hold, another extension can retrieve the call.
To place a call on Hold:
Press the HOLD key.
To release the call:
Press the HOLD key again.
FFI (System): Recall Timer for Extension-Held CO Calls
A held call will recall if it is not retrieved before the Hiold Recall Timer
Chapter 5. DSLT Features