Section 700 - Operation
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When using an outside line for which there is no line key on your
extension, press the HOLD key to place the call on hold, and then press a
vacant line key. Release the held call by pressing HOLD again. (System
programming determines whether the call will be placed on Exclusive
Trunk Hold or System Trunk Hold.)
A held call will recall if it is not retrieved before the Hold Recall Timer
expires. "Hold Recall #XX" (where "XX" is the outside line number)
appears on the display if a call has been held beyond the time limit.
If you press the HOLD key during a conference with two outside lines,
both outside lines will be placed on hold.
If your system is set for onhook transfer and you have placed an outside
call on hold, and you then make an Intercom Call, make sure the other
extension hangs up before you do. If you hang up before the other
extension, the held outside line will be transferred to that extension.
(Pressing FLASH releases the extension.)
The DBS can provide music-on-hold to callers placed on hold. See
"Music-On-Hold" (page 2-34) for more information.
Using System Hold, you can place either an outside call or an Intercom Call
A call placed on System Hold can be retrieved from any extension.
To place a call on System Hold:
Press the HOLD key.
The line LED being used for the call flashes green.
The phone issues intercom dial tone.
Chapter 4. Key Telephone Features