Xerox DocuColor 2240 Service Manual page 361

16-362 IOT/ESS Communication Failure 2 (ExtPrt)
ACK not received after 2 resends because the sequence number of the message packet is
incorrect.
Initial Actions
Switch the power off, then on. If the problem continues, check the connections at the MCU
PWB and the I/F PWB. Check that the DDI cables from the Network Controller (NC) to the IOT
are secured and are free from damage.
Procedure
Switch off the power. Disconnect the DDI cables and the network cable from the NC to the IOT.
Switch on the power. The fault, or another DFE communications fault (16-361 through 16-
390) is still present.
Y N
Reload DFE software. If the problem persists, Switch the DDI cables from the NC to the
IOT (switch both ends). If the problem changes, replace the cables.
If the problem continues, verify that the NC is functioning correctly. Refer to the NC ser-
vice documentation.
• Reload IOT software.
• Replace the VSEL PWB (PL 13.1).
• Replace the ESS PWB (PL 13.1).
• Replace the MCU PWB (PL 13.1).
If the problem persists, replace the Network Controller.
Status Indicator RAPs
16-362, 16-363
16-363 IOT/ESS Communication Failure 3 (ExtPrt)
ACK not received after 2 resends because the packet number of the message packet is incor-
rect.
Initial Actions
Switch the power off, then on. If the problem continues, check the connections at the MCU
PWB and the I/F PWB. Check that the DDI cables from the Network Controller (NC) to the IOT
are secured and are free from damage.
Procedure
Switch off the power. Disconnect the DDI cables and the network cable from the NC to the IOT.
Switch on the power. The fault, or another DFE communications fault (16-361 through 16-
390) is still present.
Y N
Reload DFE software. If the problem persists, Switch the DDI cables from the NC to the
IOT (switch both ends). If the problem changes, replace the cables.
If the problem continues, verify that the NC is functioning correctly. Refer to the NC ser-
vice documentation.
• Reload IOT software.
• Replace the VSEL PWB (PL 13.1).
• Replace the ESS PWB (PL 13.1).
• Replace the MCU PWB (PL 13.1).
If the problem persists, replace the Network Controller.
09/03
2-328
Initial issue
DC 3535/2240/1632, WC M24