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Problem
The digital sender is not working.
Scanned pages are blank or have repeated
patterns.
The image quality is poor.
The ADF feeds multiple sheets, skews sheets,
or jams frequently.
ENWW
Action to take
Make sure that the power cord is securely
connected to the device and that it is
plugged into the power outlet.
Make sure that the device is turned on.
Clear any error messages on the control-
panel display.
Verify that the network cable is securely
connected to the device.
Verify that one of the two green LEDs just
above the device network port is on.
Make sure that a page is not already on the glass.
Make sure that the document you are trying
to send is placed correctly in the ADF (face-
up) or on the glass (face-down).
If possible, try changing some of the scan
settings, such as resolution or file type, to
improve the image quality.
Adjust the guides so that they are snug
against the stack but do not bend the stack.
The maximum number of pages that the
ADF can hold is 50 or fewer, depending on
the type of media that is being loaded.
The maximum number of pages that the
output tray can hold is 50 or fewer. Make
sure that more pages are not stacking up in
the output tray.
The paper must be stacked square and
straight in the ADF.
If the original was previously stapled or three-
hole-punched, verify that the pages are not
stuck together.
The type of media that is being loaded might
not meet the required specifications. See the
HP 9200C Digital Sender User Guide for
media specifications.
Troubleshooting
25

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