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C342 / C343 USER MANUAL User Manual:C34 series Issue Date:2016/11/24 Version 2.1...
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The content of this manual is subject to change without prior notice and cannot be altered without written permission obtained from Wincode Technology Co., Ltd (hereinafter referred to as “Wincode”). No part of this manual may be reproduced or transmitted in any form by any means. This manual includes the installation instruction and detailed description of possible questions in the operation.
6. The print head is a thermal part, please do not touch it or its peripherals during printing or after printing. 7. Shut down the printer when connecting or disconnecting interfaces to avoid any damage happened. 8. Please choose designated adapter model of Wincode to connect printer accordingly. - 3 -...
C34 USER MANUAL 1. Product Introduction Thank you for purchasing Wincode’s C34 series label printer, this desktop label printer with reasonable price has reliable quality to provide user highly-efficient printing performance. The C34 series printer not only can print label in text or graphic formats, but owns basic function and convenient operation interface.
C34 USER MANUAL 2. Getting Started 2.1 Unpacking and checking Unpacking the package, and refer to the below packing list to check whether any part is damaged or missing in transit. If this incident has been happened, please contact with local dealer or distributor for further assistance. Label Printer CD Disc Quick Installation Guide...
C34 USER MANUAL 3. Setup 3.1 Setting up the printer 1.) Place the printer on the flat surface. 2.) Make sure the power switch is OFF. 3.) Choose corresponding cable (RS232 or USB 2.0) to connect printer with computer. 4.) Plug the DC power cord into the power slot and plug the AC power cord into a socket on the wall.
C34 USER MANUAL 4. Ribbon Loading Open the ribbon cover and top cover; Install an empty paper core onto the ribbon take-up spindle; Install a ribbon onto the ribbon supply spindle. - 10 -...
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C34 USER MANUAL Pull back the pressing lever, then load the right side of ribbon first into the ribbon supply mechanism. The left side of ribbon supply spindle needs to be connected with bulge part of left supply mechanism completely (Turn the gear until the bulge part in the notch of spindle).
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C34 USER MANUAL Load the right side of paper core first into the ribbon take-up mechanism. The left side of ribbon take-up spindle needs to be connected with bulge part of take-up mechanism completely. (Turn the gear until the bulge part in the notch of spindle).
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C34 USER MANUAL Pull the ribbon to bypass print head and then attach the ribbon leader on the empty paper core with tapes, then rotate the ribbon rewind wheel until ribbon surface has no wrinkle; Close the ribbon cover to finish ribbon installation. - 13 -...
C34 USER MANUAL 5. Label Loading 1. Press the label holder button to fit the width of the label, and then place a label roll into the holders. - 15 -...
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C34 USER MANUAL 2. Pull the label paper through the rubber roller and push the both sides of label under the label guides. Close the top cover to finish label installation. - 16 -...
C34 USER MANUAL 6. LED indicators and button explanation C342/C343 model is equipped a feed button (white and red LED color) Display status Possible Solution problem Feed White LED Wait for the print job Button always on: Ready White LED flash:...
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C34 USER MANUAL Printing Printer will pause printing action Pause Printer will cancel pause status Error (Red LED flash) Printer will execute the remaining job if the error issue has been solved Error (Red LED flash) Printer will cancel printing job to return ready status after pressing Feed button twice Auto Calibration...
C34 USER MANUAL 7. WinLabel tool suite WinLabel tool suit is supported the below platform: Windows XP SP3, Vista, Windows 7, Windows 8, Windows 8.1, Windows10, Server 2003, Server 2008, Server 2012 and Server 2012R2 operation system (32 bit and 64 bit). Note: The monitor resolution needs to have at least 1024 x 768 for normal use.
C34 USER MANUAL 7.2 Software “WinLabel” installation Click “WINLABEL_SETUP.EXE” file in the CD disc, and then choose a preferred language (traditional Chinese, simplified Chinese, and English) and input a stored path to finish software installation. 7.3 Driver installation Open WinLabel software and switch the TOOLS page on the upper bar, and then click icon to start driver installation.
C34 USER MANUAL 7.4 Update settings and update check After entering to the WinLabel program, click the “Check for Update” icon in the “TOOLS” page and check if it is the latest version. Then program can be updated automatically. Besides, user can click “Update Settings” icon to adjust update settings (See below figure) - 22 -...
C34 USER MANUAL 7.5 Driver Setup 7.5.1 Page Setup Item Description Paper/Layout Name:Choose paper size (4 x 3 inch and 2 x 1 inch); User can also define frequently-used paper size by adding new label format. Directions:Portrait and landscape (rotate 90 degrees); 180 degrees rotation is accepted.
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C34 USER MANUAL “Gap Offset” means label will be moved an offset distance after moving a gap distance (This function is not open). Label with marks: “Black Line” is the thickness in each black line. Thickness offset means that the paper needs to be moved a distance after each black line movement (This function is not open).
C34 USER MANUAL 7.5.3 Calibration Sensor Settings Please run the sensor calibration after the label material has been changed. Each time of sensor calibration will feed 15 inches long label for usage. Label Type: Label with Gaps, Label with Marks, Continuous (same setting from Media Settings page) ...
Label Feed:Order printer to deliver a label come out Send to Printer Printer Command: Send commands to the printer, please refer to the Wincode’s Command Manual. Files:Select a command file (*.prn) from the stored space of computer If not ticked, the prompt message will not be showed Display Prompt ...
C34 USER MANUAL 7.6 Printer Utility Item Description Interface port Interface port selection: USB, RS232, LPT (Centronics) Printer While printer has been connected with computer, the program can selection automatically detect printer equipment. Then user can select a printer from a pulldown list.
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C34 USER MANUAL Printer Printer Summary Summary Listing printer information Send Command window Sensor and Paper Size Detection Please run the sensor calibration after the label material has been changed Each time of sensor calibration will feed 10 inches long label for usage ...
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C34 USER MANUAL Get Label Size: The detecting value of label size will be showed in the right table Get sensor value: The detecting value of sensors will be showed in the right table Cutter Turning Clockwise: Cutter cuts label from up to down (Fully cut) ...
C34 USER MANUAL 7.7 Settings page in the Printer Utility Note: This settings page would suggest user for reviewing the current settings in the printer only. Please be noted that if same settings on the driver settings, the printer will use driver’s settings as printing priority. ...
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C34 USER MANUAL (After printing) user may use this offset settings. Otherwise, the default is 0) Initial Position Input the required parameters (plus value is feeding more distance; Offset (Before minus value is back feeding more distance) printing) Label Direction Label-out from top or Label-out from bottom Mirror Drawing No effect or mirror reflection (Not available now)
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Printer CMD Change printer’s language to be compatible with other printer’s language. After selection, please use “Upload Information” button to change the printer’s language. WPL: Wincode WEPC: EPL (Zebra) WZPC: ZPL (Zebra) WTSPC: TSPL (TSC) Note: Standalone function for advanced model will be only...
C34 USER MANUAL 8. Maintenance The followings are some steps and methods to suggest user to proceed simple maintenance on the printer. 1. Turn off the power firstly, and then open the top cover of printer. 2. Take out the ribbon and locate the print head. (If printing process is just finished, user needs to wait print head cooling before proceeding maintenance procedure) 3.
C34 USER MANUAL 9. Appendix – C34 series specification C342 C343 Model Printing Thermal Transfer / Direct Thermal method 203 DPI 300 DPI Resolution 102 mm (4”) / second 75 mm (3”) / second Max. print speed 108 mm (4.25”) 110mm (4.32”)
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