Maintenance; Troubleshooting - Kenmore 204.73772610 Use & Care Manual

Mai ntenance

Troubleshooting

Check your problem by using the chart below and try the solutions for each problem . If the
microwave oven still does not work properly, contact the following number for customer
assistance: 1-800-657-6119.
TROUBLE
Oven will not start
Arcing or sparking
Unevenly coo ked
foods
Overcooked foods
Undercooked foods
Improper defrosting
POSSIBLE CAUSE
a. Electrical cord for oven is
not pl ugged in.
b. Door is open.
c. W rong operation is set.
a. Materials to be avoided in
microwave oven were used.
b. The oven is operated when
e mpty.
c. Spilled food remains in the
cavity.
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted
completely.
c. Co oking time, power level
is not suitable.
d. Food is not turned or stirred.
Co oking time, power level is
not suitable.
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted
c ompletely.
c. Oven ventilation ports are
restricted.
d. C ooking time, power level is
not suitable.
a. Materials to be avoided in
microwave oven were used.
b. Co oking time, power level is
not sui table.
c. Food is not turned or stirred.
EN-13
POSSIBLE REMEDY
a. Plug into the outlet.
b. Close the door and try
again.
c. Check instructions.
a. Use microwave-safe
co okware only.
b. Do not operate with oven
e mpty.
c . Clean cavity with wet towel.
a. Use microwave-safe
co okware only.
b. C ompletely defrost food.
c. Use correct co oking time,
power level.
d. Turn or stir food.
Use correct coo king time,
power level.
a. Use microwave-safe
co okware only.
b. C ompletely defrost food.
c. Check to see that oven venti-
lation ports are not restricted.
d. Use correct cooking time,
power level.
a. Use microwave-safe
co okware only.
b. Use correct cook ing
power level.
c. Turn or stir food.
t ime ,