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Paxar Monarch 9414 Equipment Manual

With pizza hut application
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Monarch
9414
Printer

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Summary of Contents for Paxar Monarch 9414

  • Page 1  Monarch  9414 Printer...
  • Page 2 WARNING CANADIAN D.O.C. WARNING Trademarks  ...

  • Page 3: Table Of Contents

    T A B L E O F C O N T E N T S GETTING STARTED ... 1-1 Unpacking the MRD System ... 1-1 Setting Up the System ... 1-2 Reading the Indicator Light ... 1-8 Clearing the Buffer... 1-9 Switching Print Modes ...
  • Page 4 CARE AND MAINTENANCE ...3-1 Clearing Label Jams ...3-1 Cleaning the Printhead ...3-2 Checking the Software Version ...3-2 Clearing the Buffer ...3-3 TROUBLESHOOTING ... A-1 Table of Contents ii...

  • Page 5: Getting Started

    The MRD (Made Ready Discard) system is a product freshness and inventory control labeling system that helps decrease product waste. The system uses the Monarch 9414 printer with the keypad/terminal and the Pizza Hut Application. This chapter includes information about ♦...
  • Page 6 Adhesive Feet Tray design may vary from the one 3. Make sure the power on the printer is turned off before setting up any cables. The power switch on the back of the printer should be in the OFF (O) position.
  • Page 7 4. Facing the front of the tray, lay the serial cable (part number 125802) behind the tray. To keypad/terminal 5. Plug the three-hole end of the printer’s power supply cable into the three-pronged outlet in the printer’s power supply. Pow er cable to printer 6.
  • Page 8 10. Place the keypad/terminal on the shelf, but do not remove the tape from the Velcro at this point. The printer’s power supply uses a different voltage than the keypad. To connect the wrong power supply could permanently damage the keypad or the printer.
  • Page 9 ALWAYS PLUG THE PRINTER INTO THE ELECTRICAL WALL OUTLET FIRST AND THEN TURN ON THE PRINTER - NEVER TURN ON THE PRINTER AND THEN PLUG IT INTO THE WALL OUTLET. or upside down. L-shaped...
  • Page 10 14. Plug the printer’s power supply cable (with the straight end) into the socket on the back of the printer. Pow er Cable 15. Connect the serial cable to the printer’s serial port. 16. If necessary, adjust the cables. Make sure all the cables move freely through the openings in the back of the tray.
  • Page 11 The printer and power supply should never be operated in a location where either one can get wet. Personal injury 22. Press the power switch on the back of the printer to the ON position (I) to turn on the printer. WARNING could result.
  • Page 12 R e a d i n g t h e I n d i c a t o r L i g h t The indicator light monitors the printer's status. Indicator Light (around the Feed Button) Indicator Light GREEN...

  • Page 13: Clearing The Buffer

    5. Press the FEED button. S w i t c h i n g P r i n t M o d e s To switch the printer to print labels for Hot Hold Items: 1. Open the peel bar cover by pushing down.
  • Page 14 1-10 Getting Started...

  • Page 15: Using The Pizza Hut Application

    U S I N G T H E P I Z Z A H U T  A P P L I C A T I O N This chapter describes how to ♦ set the date/time/hot-hold time ♦ select a language ♦...

  • Page 16: Setting The Date/Time/Hot-Hold Time

    S e t t i n g t h e D a t e / T i m e / H o t - H o l d T i m e Keep this manual in a safe place; otherwise, changing the settings would require a service call.
  • Page 17 To set the Time: 1. Scan this barcode to start the program. 2. The display shows the current time setting. If this is correct, press the Pizza Hut button. To change the setting, use the top row buttons on the keypad/terminal: ♦...

  • Page 18: Selecting A Language

    To set the Dry Hot-Hold Time: 1. Scan this barcode to set the Dry Hot-Hold time. The display shows "Set to Dry Hot Hold" (i.e. Hatco, JR2000). The time will be set depending on the product. S e l e c t i n g a L a n g u a g e The language selection is only for hot-hold (freshness) labels.

  • Page 19: Loading Labels

    1. Remove and discard the tape from a new roll of labels. 2. Press the cover release levers (on both sides of the printer) towards the front of the printer to release the cover. Lift open the cover. Remember to clean the printhead every time you load a new label roll into the printer.
  • Page 20 3. Adjust the supply guides to their widest position by turning the dial. 4. Open the supply holders to their widest position by pushing out the supply holder tabs. 2-6 Using the Pizza Hut Application...
  • Page 21 5. Load the supply roll. 6. Press the supply under the supply guides and adjust the supply guides so they just touch the edges of the backing paper. Using the Pizza Hut Application 2-7...
  • Page 22 7. Close the cover until the cover locks in place. 8. Press the FEED button. The indicator light should be GREEN. 2-8 Using the Pizza Hut Application...

  • Page 23: Loading Labels For Hot-Hold Items

    1. Remove and discard the tape from a new roll of labels. 2. Press the cover release buttons (on both sides of the printer) towards the front of the printer. Lift open the cover. 3. Adjust the supply guides to their widest position by turning the dial.
  • Page 24 10. Feed the backing paper over the peel bar and under the peel roller. Peel Bar 11. Press the supply under the supply guides and adjust the supply guides so they just touch the edges of the backing paper. 12. Close the peel bar cover by pushing up until it locks.

  • Page 25: Using The Keypad/Terminal Buttons

    U s i n g t h e K e y p a d / T e r m i n a l B u t t o n s ♦ Hot Hold Items (Red buttons: Personal Pan Pizza, Primo, Breadsticks, Wings, and Breakfast items ) - prints a label with the product name and the freshness time.

  • Page 26: Reading The Scan Sheet

    R e a d i n g t h e S c a n S h e e t The scan sheet helps you quickly process your inventory by scanning the barcodes at various stages of food preparation. There are three stages: Stage 1 Creates a received on label.

  • Page 27: Processing The Product

    P r o c e s s i n g t h e P r o d u c t Use the Pizza Hut application to label the Hot-Hold items and inventory products. You can find the products either on the product/quantity scan sheet or on the keypad/terminal.

  • Page 28: Hot-Hold Labeling

    Hot-Hold Labeling To print one label, press a product button on the keypad/terminal one time. To print several Hot-Hold Labels: 1. Press the numeric buttons to enter a quantity. The display prompts you for a product. 2. Press a product button. Inventory Labeling The inventory management process starts when the Stage 1 label prints with the date/time information and...
  • Page 29 Stage 2 1. When the product is ready for the next process (Stage 2), scan the barcode from the Stage 1 label or scan "Thaw" from the process box on the top of the scan sheet and then scan the product. 2.

  • Page 30: From Frozen To Pre-Top

    From Frozen to Pre-Top This section explains how to take frozen dough to the pre-top stage: 1. When you receive frozen dough, press the Dough Frozen/ Pan/BDSTK Retard button on the keypad/terminal. The Stage 1 label prints with date and time information.

  • Page 31: Future Downloads

    5. Scan a quantity barcode from the scan sheet. The Stage 3 label (PROCESS: RETARD) prints with the new date/time information. Apply the Stage 3 label on top of the Stage 2 label. 6. Scan the barcode from the Stage 3 label (PROCESS: RETARD) when the dough is ready for the next process.
  • Page 32 2-18 Using the Pizza Hut Application...

  • Page 33: Care And Maintenance

    1. MAKE SURE THE POWER IS OFF. Press (O) to turn off and (I) to turn on. 2. Press the cover release buttons (on both sides of the printer) towards the front of the printer. Lift open the cover. 3. If necessary, remove any supply that has been previously loaded by pushing out the supply holder tabs.

  • Page 34: Cleaning The Printhead

    1. MAKE SURE THE POWER IS OFF. Press (O) to turn off and (I) to turn on. 2. Press the cover release buttons (on both sides of the printer) towards the front of the printer. Lift open the cover. 3. Gently rub the cleaning pen across the printhead.

  • Page 35: Clearing The Buffer

    2. Load labels for non-peel mode. See Chapter 2, "Using the Pizza Hut Application." 3. Press and hold the FEED button while turning on the printer. 4. Release the FEED button when the indicator light starts flashing red. 5. Several labels advance including the status label.
  • Page 36 3-4 Care and Maintenance...

  • Page 37: Troubleshooting

    Label exits partially out of the printer or skips a label. Action Check the power connections from the power supply to printer and AC outlet. See "Setting Up the System,” in Chapter 1. Check the interface cable connections from the computer to printer See "Setting Up the System,”...
  • Page 38 Press and hold the FEED button while turning on the printer. Release the FEED button when the printer starts advancing lines. Several labels advance including two Diagnostic labels. Press the FEED button. Clear the error, turn off the printer and then back on.
  • Page 39 FOR A PARTICULAR PURPOSE. Warranty Period - The limited warranty starts on the day the product is shipped from Paxar and ends after a period of one (1) year or when the product’s life has been exceeded, whichever occurs first.
  • Page 40 God or use of non-Paxar or non-Monarch supplies, or those not meeting the Paxar specifications. Paxar shall not be liable for direct, indirect, or consequential...
  • Page 41 1. Call (800) 543-6650 in order to report your problem to our technical support center. 2. A Paxar technical support specialist will work with you to attempt to resolve the problem by telephone. 3. If telephone resolution of your problem is...
  • Page 42 A-6 Troubleshooting...

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