Paxar FreshMarx System Monarch 9416 Equipment Manual
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Paxar FreshMarx System Monarch 9416 Equipment Manual

Freshmarx system
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  • Page 2 Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Paxar reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Paxar has made every effort to provide complete and accurate information in this manual, Paxar shall not be liable for any omissions or inaccuracies.

  • Page 3: Table Of Contents

    T A B L E O F C O N T E N T S Getting Started ... 1-1 Unpacking the FreshMarx System ... 1-1 Connecting the Printer’s Power Supply ... 1-2 Reading the Indicator Light ... 1-4 Loading Labels ... 1-5 Calibrating the Supply ...
  • Page 4 Care and Maintenance ...4-1 Clearing Label Jams ...4-1 Cleaning the Printhead ...4-2 Cleaning the Platen Roller and Printer...4-2 Troubleshooting ...5-1 Template Sample ... A-1 ii Table of Contents...

  • Page 5: Getting Started

    G E T T I N G S T A R T E D Use this system for product freshness. The system consists of a Monarch® 9416® printer and a keypad with the FreshMarx™ application. This chapter includes information about ♦...
  • Page 6 Electrostatic discharge can damage or destroy the printhead or electronic components. 1. Place the printer on a table in a location that allows easy access to the front of the printer. Never operate the printer resting on its side Note: or upside down.
  • Page 7 5. Plug the round end of the power supply cable into the socket at the back of the printer. 6. Plug the three-pronged end of the AC adapter cord into a grounded electrical outlet. The printer and power supply should never be operated in a location where either one can get wet.

  • Page 8: Reading The Indicator Light

    R e a d i n g t h e I n d i c a t o r L i g h t The indicator light monitors the printer's status. Indicator Light GREEN FLASHING GREEN FLASHING RED ORANGE No light...

  • Page 9: Loading Labels

    1. Remove and discard the tape or wrapping from a new roll of labels. 2. Press the cover release levers (located on both sides of the printer) towards the front of the printer to release the cover. 3. Lift open the cover.
  • Page 10 4. Remove a supply holder guide from one end of the supply holder. The supply holder is normally attached with a line to the inside of the printer. Supply Holder Guides 5. Slide a roll of labels onto the supply holder.
  • Page 11 Supply Roll Mount Important Information Make sure the plastic line attaching the supply holder to the printer is tucked down out of the way of the supply holder and supply holder guides. Otherwise, the plastic line may wrap around the supply holder or get caught on the supply holder guides.
  • Page 12 8. Adjust the supply guides to their widest position by turning the dial. 9. Feed the labels, printing side up, under the supply guides and over the platen roller. Platen Roller 1-8 Getting Started Supply Guides Supply Guides...
  • Page 13 10. Press the labels under the supply guides. 11. Turn the dial to adjust the supply guides so that they barely touch the edges of the label backing paper. 12. Close the cover until it locks in place. 13. Press the FEED button. The indicator light should be GREEN.

  • Page 14: Calibrating The Supply

    4. To resume normal printing, turn off the printer, wait two seconds, then turn it back on again. If the supply does not calibrate, make sure the die cut sensor has not been accidentally moved.

  • Page 15: Using The Keypad

    U S I N G T H E K E Y P A D This chapter describes how to ♦ connect the keypad power supply ♦ connect the communication cable ♦ use the keypad ♦ configure the FreshMarx system–IMPORTANT! ♦ set the date and time ♦...
  • Page 16 4. Plug the power supply cable with the L-shaped end into the socket on the right side of the keypad. 5. Plug the three-pronged end of the AC adapter cord into a grounded electrical outlet. 2-2 Using The Keypad L-shaped Connector...

  • Page 17: Connecting The Communication Cable

    C o n n e c t i n g t h e C o m m u n i c a t i o n C a b l e To connect the serial cable from the printer to the keypad: 1.

  • Page 18: About The Keypad

    3. Connect the other end of the serial cable (9-pin) to the serial port on the right-hand side of the keypad. A b o u t t h e K e y p a d Use the FreshMarx application to date-label food items.

  • Page 19: Setting Up The Freshmarx System

    1. Press the FreshMarx button three times. SELECT DATE OR TIME 2. Press the number 3 button. SENDING PRINTER SETUP COMMAND TO PRINTER, PLEASE WAIT. 3. Press any key to print a label. S e t t i n g t h e D a t e a n d T i m e To set the Date: 1.
  • Page 20 To set the Time: 1. Press the FreshMarx button three times. SELECT DATE OR TIME 2. Press the number 2 button. The display shows the current time setting. If this is correct, press the FreshMarx button to return to the Main Display. To change the setting, use the numeric buttons: ♦...

  • Page 21: Processing The Product

    P r o c e s s i n g t h e P r o d u c t Use the FreshMarx application to label any product for freshness. All products are listed on the buttons on the keypad. The numeric buttons on the keypad allow you to enter the quantity of labels to be printed.

  • Page 22: Printing A Use First Label

    1. Press the Stop Printing button on the keypad (upper right) to cancel printing. If the Printer was in the process of printing a label, it will finish and go to the ready position. You must be at the Main Display for this Note: function to work.

  • Page 23: Using The Update Utility

    U S I N G T H E U P D A T E U T I L I T Y The FreshMarx Update Utility allows you to ♦ edit the keypad’s overlay change a key’s description ♦ ♦ change a key’s color delete a key ♦...

  • Page 24: Before You Begin

    B e f o r e Y o u B e g i n Install the Update Utility on a PC with Microsoft® Windows® 98 or greater. The PC should also have Microsoft® Office® 2000 (or greater installed), which includes Access database software. 1.

  • Page 25: Editing The Overlay

    E d i t i n g t h e O v e r l a y You can change the way the overlay appears (a key’s color or text description). 1. From the Main screen, click Edit Overlay. The Overlay Edit screen appears.
  • Page 26 4. Click Edit Label to change the label’s wording, offset time, and choose to print the time on the label. The Edit Label Data screen appears. 5. Change any necessary text for the label or offset time. 6. Decide if you want to print the time on the label. If so, make sure the box is checked next to Print Time on Label.
  • Page 27 Whenever you return to the Main screen, you are prompted: 10. Click OK to continue. 11. If you made changes: ♦ print the new overlay, see “Printing the Overlay,” for more information. ♦ update the keypad’s software/application, see “Updating the Keypad,” for more information. Using the Update Utility 3-5...

  • Page 28: Changing A Key's Color

    Changing a Key’s Color 1. From the Main screen, click Edit Overlay. The Overlay Edit screen appears. 2. Click the key to change. The Edit Overlay Key Data screen appears. 3. Click Change Color. The Color screen appears. 4. Pick the color you want for the selected key. If you want to define a custom color, click Define Custom Colors>>.
  • Page 29 7. Click Done to return to the Main screen. Whenever you return to the Main screen, you are prompted: 8. Click OK to continue. 9. If you made changes: ♦ print the new overlay, see “Printing the Overlay,” for more information. ♦...

  • Page 30: Defining Custom Colors

    Defining Custom Colors 1. From the Main screen, click Edit Overlay. The Overlay Edit screen appears. 2. Click the key to change. The Edit Overlay Key Data screen appears. 3. Click Change Color. The Color screen appears. 4. From the Color screen, click Define Custom Colors.

  • Page 31: Deleting A Key

    Whenever you return to the Main screen, you are prompted: 11. Click OK to continue. 12. If you made changes: ♦ print the new overlay, see “Printing the Overlay,” for more information. ♦ update the keypad’s software/application, see “Updating the Keypad,” for more information. Deleting a Key Check with your System Administrator before removing any...
  • Page 32 1. From the Main screen, click Edit Overlay. The Overlay Edit screen appears. 2. Click the key to delete. The Edit Overlay Key Data screen appears. When you click Delete Key, you see 3. Click OK to remove ALL data for this key from the database and display a black box in place of this key on the overlay.

  • Page 33: Printing The Overlay

    If the overlay prints wrong, the printer properties can be changed. Click Properties from the print screen to set up the printer. Refer to the documentation from the color printer you are using to print your overlay for more information. Using the Update Utility 3-11...

  • Page 34: Updating The Keypad

    After the changes are made to the key and label data, send the updated data to the keypad/terminal, so the changes appear on any future labels printed. Make sure the printer is connected to the Note: computer. Make sure the computer’s serial communication values match those at the keypad.

  • Page 35: Communication Settings

    Communication Settings The Update Utility scans your computer for available communication ports and adds them to the Com Port list box. To display the communication settings: 1. From the Main screen, click Setup, Com Port. You see 2. Enter the password: 5675 and click OK. The Communications Settings screen appears.
  • Page 36 Cancel while updating the keypad, data and/or formatting could be lost. 4. When you see “Update Complete. Please unplug terminal power and connect printer cable,” the update is complete. Click OK. 5. Unplug the keypad’s null modem cable from the computer and reconnect the serial cable to the printer.

  • Page 37: Care And Maintenance

    When you are printing and a jam occurs, the indicator light turns RED. To clear the jam: 1. Turn off the printer. Press the power switch on the back of the printer to the off position (O). 2. Press the cover release levers towards the front of the printer to release the cover.

  • Page 38: Cleaning The Printhead

    C l e a n i n g t h e P r i n t h e a d Remember to clean the printhead every time you load a new label roll into the printer. Caution: You must turn off the printer’s power before cleaning the printhead. To clean the printhead while printing, you may lose your data when you turn off the printer.

  • Page 39: Troubleshooting

    See “Connecting the Communication Cable” in Chapter 2 for more information. Make sure the labels are loaded correctly and that they are the Paxar/Monarch labels recommended for this application. See “Loading Labels” in Chapter 1 for more information. Clean the printhead. See "Cleaning the Printhead"...
  • Page 40 Problem Printing stops and indicator light turns RED. Or, the printer does not advance from one label to the next correctly. 5-2 Troubleshooting Action Calibrate the supply. 1. Turn off the printer. 2. Load labels. See “Loading Labels” in Chapter 1 for more information.
  • Page 41 See “Clearing Label Jams” in Chapter 4 for more information. Make sure the labels are loaded correctly and that they are the Paxar/Monarch labels recommended for this application. See “Loading Labels” in Chapter 1 for more information. Make sure the labels are...
  • Page 42 (was not accidentally moved while loading supplies). See “Checking the Die Cut Sensor,” in Chapter 1 for more information. To clear an error displayed on the keypad, turn off the printer’s power switch, wait two seconds, then turn on the printer.

  • Page 43: Template Sample

    T E M P L A T E S A M P L E This Appendix shows the default FreshMarx keypad template and food item tables for shelf life. The keypad has 60 keys that can be programmed. It is not necessary to use all 60 keys or choose a background color.
  • Page 44 Vegetable Item ROMAINE LETTUCE ICEBERG LETTUCE CALIFORNIA MIX SPINACH MIX CARROTS POTATOES ONIONS TOMATOES CUCUMBERS BROCCOLI COLESLAW PEPPERS SALAD PREPARED Cheese Item CHEDDAR MOZZERELLA PROVOLONE JACK BLUE PARMESAN Dressings Item CAESAR ITALIAN CATALINA HOUSE BLUE CHEESE MAYO MARGARINE RANCH Liquids Item APPLE JUICE ORANGE JUICE...

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Monarch 9416

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