Solution; Non-Hp Transceiver Module Error Message; Symptom - HP FlexFabric 12900 series Troubleshooting Manual

Solution

To resolve the problem:
1. Verify that the transceiver module is operating correctly:
a. Execute the display transceiver alarm interface command to check for alarms on the
transceiver module.
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b. Use an optical power meter to verify that the Tx power and Rx power of the transceiver module
are stable and are within the correct range.
c. Execute the display transceiver interface command to verify that the local transceiver module
has the same wavelength and transmission distance as the peer transceiver module.
d. If the transceiver module is not operating correctly, replace it with a new HP transceiver module
that matches the fiber port.
For more information about transceiver modules, see the installation guide for the switch.
2. Verify that the fiber matches the transceiver module. If they do not match, replace the fiber with a
new one that matches the transceiver module.
3. Replace the local port with a new one (on a card of the same type, if possible) to verify that the
local port is operating correctly.
4. Replace the peer port with a new one (on a card of the same type, if possible) to verify that the peer
port is operating correctly.
5. If the problem persists, contact HP Support.

Non-HP transceiver module error message

Symptom

The output from the display logbuffer command shows that the transceiver module is not an HP
transceiver module.
<Sysname> display logbuffer
%Oct 17 21:37:24:812 2011 nl-denbo-ro01 OPTMOD/4/PHONY_MODULE:
-Chassis=2-Slot=3;
GigabitEthernet2/3/0/5: This transceiver is NOT sold by HP. HP therefore shall NOT
guarantee the normal function of the device or assume the maintenance responsibility
thereof!
The device displays None if no error has occurred.
The device displays alarms if the transceiver module has failed or if the type of the
transceiver module does not match the port type.
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