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Paradyne 6388 User Manual

Paradyne wireless router user's guide
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6388 Wireless Router

User's Guide
Document No. 6388-A2-GB20-00
February 2005

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  • Page 1: Wireless Router

    6388 Wireless Router User’s Guide Document No. 6388-A2-GB20-00 February 2005...
  • Page 2 Paradyne worldwide office locations, use one of the following methods: Internet: Visit the Paradyne World Wide Web site at www.paradyne.com. (Be sure to register your warranty at www.paradyne.com/warranty.) Telephone: Call our automated system to receive current information by fax or to speak with a company representative.
  • Page 3 Conformity. FCC Part 15 Declaration An FCC Declaration of Conformity may be downloaded from the Paradyne World Wide Web site at www.paradyne.com. Select Support -> Technical Manuals -> Declarations of Conformity. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 4 If the site has specially wired alarm equipment connected to the telephone line, ensure the installation of the modem does not disable the alarm equipment. If you have questions about what will disable alarm equipment, consult your Telephone Company or a qualified installer. February 2005 6388-A2-GB20-00...
  • Page 5 Largo, FL 33773-1502 Date of Issue: Paradyne Corporation, located at the above address, hereby certifies that the Model Number 6388-AX-XXX (where X may be any numeric character) bearing labeling identification number US:AW2DL04B6388-AX complies with: the Federal Communications Commission's ("FCC") Rules and Regulations 47 CFR Part 68, the Administrative Council on Terminal Attachments ("ACTA")-adopted technical criteria TIA-968-A, "Telecommunications - Telephone Terminal...
  • Page 6 February 2005 6388-A2-GB20-00...

  • Page 7: Table Of Contents

    Definitions ..........Features of the 6388 Wireless Router ......
  • Page 8 Management ......... February 2005 3-11 3-12 3-14 3-15 3-16 3-17 3-18 3-19 3-19 3-20 3-21 3-22 3-23 3-23 3-24 3-25 3-26 3-26 3-28 3-29 3-29 3-30 3-32 3-33 3-34 3-34 3-35 3-37 3-37 3-38 3-38 3-40 3-40 3-43 6388-A2-GB20-00...
  • Page 9 What is a Router? ........Index 6388-A2-GB20-00 February 2005...
  • Page 10 Contents February 2005 6388-A2-GB20-00...

  • Page 11: About This Guide

    Technical Product-Related Documents Complete documentation for Paradyne products is available online at www.paradyne.com. Select Support → Technical Manuals. To order a paper copy of a Paradyne document, or to speak with a sales representative, please call 1-727-530-2000. 6388-A2-GB20-00 Description Describes the features of the router.
  • Page 12 About This Guide February 2005 6388-A2-GB20-00...

  • Page 13: Introduction

    ADSL. ADSL/R The Model 6388 is a Digital Subscriber Line (DSL) modem that may be set by you to run in bridge or router mode. Because it is most frequently used as a router, that is how it is referred to in this manual. It supports ADSL/R.

  • Page 14: System Requirements

    Power LED: On indicates that the power is supplied to the router. Status LED: The Status LED serves two purposes. If the LED is continuously lit, the DSL interface is successfully connected to a device through the LINE February 2005 6388-A2-GB20-00...

  • Page 15: Packing List

    WLAN: Solid green: the wireless LAN is enabled. Flickering: there is activity on the wireless LAN. Packing List Your router is shipped with the following: Power adapter Ethernet cable (RJ45, straight-through wiring) Phone cable (RJ11) CD-ROM containing this manual 6388-A2-GB20-00 February 2005 1. Introduction...
  • Page 16 1. Introduction February 2005 6388-A2-GB20-00...

  • Page 17: Hardware Installation And Pc Setup

    4. Connect the cylindrical power plug into the POWER connector on the back of the device. Next: — If you have a wall-mount adapter, plug the AC adapter into a wall outlet or a power strip. 6388-A2-GB20-00 Chapter 3, Using the Web Interface February 2005 for router configuration...
  • Page 18 The supplied power adapter may look different than the one illustrated here. Figure 2-1. 5. Configure your router and your wireless devices to communicate with each other. 6. Turn on your PC any other LAN devices, such as hubs or switches. Hardware Installation February 2005 6388-A2-GB20-00...

  • Page 19: Configuring Your Pc's Ip Address

    (NIC) and select Properties. (Often this icon is labeled Local Area Connection). The Local Area Connection dialog box is displayed with a list of currently installed network items. 6388-A2-GB20-00 2. Hardware Installation and PC Setup February 2005...
  • Page 20 4. Ensure that the check box to the left of the item labeled Internet Protocol (TCP/IP) is checked, and click on Properties. Figure 2-2. Figure 2-3. Network Connections in Windows XP Local Area Connection Properties in Windows XP February 2005 6388-A2-GB20-00...

  • Page 21: Windows 2000

    The Local Area Connection Properties dialog box is displayed with a list of currently installed network components. If the list includes Internet Protocol (TCP/IP), the protocol has already been enabled, in which case you can skip Step 6388-A2-GB20-00 TCP/IP Properties in Windows XP February 2005 2. Hardware Installation and PC Setup...

  • Page 22: Windows Me

    5. In the Select Network Component Type dialog box, select Protocol, and then click on Add. 6. Select Microsoft in the Manufacturers box. 7. Select Internet Protocol (TCP/IP) in the Network Protocols list, and then click on OK. February 2005 Step 6388-A2-GB20-00...

  • Page 23: Windows 95

    Network icon. 9. Select the network component labeled TCP/IP, and then click on Properties. If you have multiple TCP/IP listings, select the listing associated with your network card or adapter. 6388-A2-GB20-00 2. Hardware Installation and PC Setup Step February 2005...

  • Page 24: Windows Nt 4.0

    Use the following IP address and type 192.168.1.x (where x is any number between 2 and 254) in the IP Address field. Type 255.255.255.0 in the Subnet Mask field. 11. Click on OK twice to confirm and save your changes, and then close the Control Panel. Step February 2005 6388-A2-GB20-00...

  • Page 25: Using The Web Interface

    If you see a login redirection screen when you access the web interface, verify that JavaScript support is enabled in your browser. Also, if you do not get the screen shown in Internet files. 6388-A2-GB20-00 Login Screen Setup. You should have your PCs Figure...

  • Page 26: Home Page

    PPPoE – Your service provider has restricted access by name and password Static – Your service provider has supplied a specific network address for your router (Figure 3-2) that appears after the log in screen is the Home page. Home Page February 2005 6388-A2-GB20-00...
  • Page 27 Figure 3-3. Figure 3-4. 6388-A2-GB20-00 Quick Start - DHCP Quick Start - PPPoE February 2005 3. Using the Web Interface...
  • Page 28 Enter the IP address of the primary domain name server, and optionally the addresses of a secondary and tertiary DNS to be used if the server before it is unavailable. February 2005 Terminology, for a description of NAT. Appendix A, 6388-A2-GB20-00...

  • Page 29: Setup

    Note that the Apply button temporarily saves changes you make. To make changes permanent, click on Tools (at the top of the page) and select System Commands. At the System Commands page, click on Save All. 6388-A2-GB20-00 Figure 3-6 shows the Setup page. The menu is...

  • Page 30: Configuring The Wan

    Since multiple users can use the router, the router can simultaneously support multiple connection types. You must set up different profiles for each connection. The router supports the following protocols: DHCP PPPoA (RFC 2364) PPPoE (RFC 2516) Static Bridged February 2005 6388-A2-GB20-00...

  • Page 31: New Connection

    Username - The username for the PPPoE access. This is provided by your DSL service provider or your ISP. Password - The password for the PPPoE access. This is provided by your DSL service provider or your ISP. 6388-A2-GB20-00 Firewall/NAT Services February 2005 3. Using the Web Interface...
  • Page 32 PPP Unnumbered – Specifies that the calling and answering routers will not request IP addresses. Figure 3-7. To complete the connection you must now click the Apply button. The Apply button will temporarily save this connection. To make the change permanent, click on PPPoE Connection Setup February 2005 6388-A2-GB20-00...

  • Page 33: Pppoa Connection Setup

    — CDVT (Cell Delay Variation Tolerance) Following is a description of the different options: Username – The username for the PPPoA access. This is provided by your DSL service provider or your ISP. 6388-A2-GB20-00 Firewall/NAT Services February 2005 3. Using the Web Interface...
  • Page 34 Default Gateway – Specifies whether a default gateway is used. Debug – Enables PPPoA connection debugging facilities. PPP Unnumbered – Specifies that the calling and answering routers will not request IP addresses. Figure 3-8. 3-10 PPPoA Connection Setup February 2005 6388-A2-GB20-00...

  • Page 35: Static Connection Setup

    DSL service provider or your ISP will supply these. 10. Select the quality of service (QOS). Leave the default value if your ISP did not provide this information. 11. Set the mode to Bridged or Routed as instructed by your ISP. 6388-A2-GB20-00 Firewall/NAT Services Firewall/NAT Services February 2005 3.

  • Page 36: Dhcp Connection Setup

    VLAN ID and priority. 6. Select NAT and Firewall if you want them active for this connection. Firewall and NAT services must be enabled. See 3-12 Static IP Connection Setup Firewall/NAT Services February 2005 on page 3-22. 6388-A2-GB20-00...
  • Page 37 To make the change permanent, click on Tools (at the top of the page) and select System Commands. At the System Commands page, click on Save All. 6388-A2-GB20-00 February 2005 3. Using the Web Interface...

  • Page 38: Bridged Connection

    ISP did not provide this information. Depending on the QoS you select, you may also enter: — PCR (Peak Cell Rate) — SCR (Sustainable Cell Rate) — MBS (Maximum Burst Size) — CDVT (Cell Delay Variation Tolerance) Figure 3-11. Bridged Connection Setup 3-14 3-11). February 2005 6388-A2-GB20-00...

  • Page 39: Clip Connection

    ISP did not provide this information. Depending on the QoS you select, you may also enter: — PCR (Peak Cell Rate) — SCR (Sustainable Cell Rate) — MBS (Maximum Burst Size) — CDVT (Cell Delay Variation Tolerance) 6388-A2-GB20-00 February 2005 3. Using the Web Interface 3-15...

  • Page 40: Modify An Existing Connection

    2. Click on the connection you want to modify. The connections are listed by name. If you delete a connection, to make the change permanent, click on Tools (at the top of the page) and select System Commands. At the System Commands page, click on Save All. 3-16 February 2005 6388-A2-GB20-00...

  • Page 41: Modem Setup

    The Apply button will temporarily save these settings. To make the change permanent, click on Tools (at the top of the page) and select System Commands. At the System Commands page, click on Save All. 6388-A2-GB20-00 February 2005 3. Using the Web Interface...

  • Page 42: Tsml

    IP address. The address can then be used to access the router. The TSML connection is automatically configured. The TSML Connection screen shows the settings, but they cannot be altered and saved. Figure 3-14. TSML Connection 3-18 February 2005 6388-A2-GB20-00...

  • Page 43: Configuring The Lan

    — Specify a Start IP address. The Start IP Address is where the DHCP server starts issuing IP addresses. This value must be greater than the router's IP address value. For example, if the router's IP address is 6388-A2-GB20-00 February 2005 3. Using the Web Interface...

  • Page 44: Changing The Router's Ip Address

    The Hostname can be any alphanumeric word beginning with a letter and containing no spaces. The domain name is used to in conjunction with the host name to uniquely identify the router. To change the router's IP address: 3-20 February 2005 6388-A2-GB20-00...

  • Page 45: Ethernet Switch

    Tools (at the top of the page) and select System Commands. At the System Commands page, click on Save All. Figure 3-16. Ethernet Switch 6388-A2-GB20-00 Figure 3-15, LAN Group 1 February 2005 3. Using the Web Interface Configuration.

  • Page 46: Firewall/Nat Services

    The Apply button will temporarily save this setting. To make the change permanent, click on Tools (at the top of the page) and select System Commands. At the System Commands page, click on Save All. Figure 3-17. Firewall/NAT Services 3-22 February 2005 6388-A2-GB20-00...

  • Page 47: Advanced

    3. The Apply button will temporarily save these settings. To make the change permanent, click on Tools and select System Commands. On the System Commands page, click on Save All. Figure 3-18. UPnP 6388-A2-GB20-00 February 2005 3. Using the Web Interface 3-23...

  • Page 48: Sntp

    2. Enable SNTP and then specify one or more SNTP servers. 3. The Apply button will temporarily save these settings. To make the change permanent, click on Tools and select System Commands. On the System Commands page, click on Save All. Figure 3-19. SNTP 3-24 February 2005 6388-A2-GB20-00...

  • Page 49: Snmp

    The Apply button will temporarily save these settings. To make the change permanent, click on Tools and select System Commands. On the System Commands page, click on Save All. Figure 3-20. SNMP 6388-A2-GB20-00 February 2005 3. Using the Web Interface 3-25...

  • Page 50: Ip Qos

    Internet application, they must use the WAN IP address. The port forwarding feature will translate the WAN IP address into a LAN IP address. You can use the LAN Clients screen to reserve an IP address for a DHCP client. LAN Clients 3-26 on page 3-29. February 2005 6388-A2-GB20-00...
  • Page 51 5. The Apply button will temporarily save these settings. To make the change permanent, click on Tools and select System Commands. On the System Commands page, click on Save All. Figure 3-22. Port Forwarding: Netmeeting 6388-A2-GB20-00 February 2005 3. Using the Web Interface 3-27...

  • Page 52: Ip Filters

    5. Click on Apply. The Apply button will temporarily save these settings. To make the change permanent, click on Tools and select System Commands. On the System Commands page, click on Save All. Figure 3-23. IP Filters 3-28 February 2005 6388-A2-GB20-00...

  • Page 53: Lan Clients

    Procedure 1. From the Home screen, click on Advanced. 2. Under Advanced, select VLAN. The VLAN screen appears. 3. Click the appropriate buttons to assign VLAN IDs to the LAN ports. 6388-A2-GB20-00 February 2005 3. Using the Web Interface 3-29...

  • Page 54: Bridge Filters

    To delete a filter rules, select the filter rule entry to delete in the Delete selection box. Note that multiple deletions are possible. Once all the desired filter rules are selected for deletion, click on the Apply button. The Select All select box can also 3-30 Figure 3-26, Bridge Filters. February 2005 6388-A2-GB20-00...
  • Page 55 Tools (at the top of the page) and select System Commands. At the System Commands page, click on Save All. Note: On a windows based machine, you can find a MAC address with the ipconfig program. At a command prompt, type: ipconfig /all 3-31 6388-A2-GB20-00 February 2005...

  • Page 56: Web Filters

    3. Select features to be enabled and disabled over the router. 4. The Apply button will temporarily save these settings. To make the change permanent, click on Tools and select System Commands. On the System Commands page, click on Save All. Figure 3-27. Web Filters 3-32 February 2005 6388-A2-GB20-00...

  • Page 57: Multicast

    3. The Apply button will temporarily save these settings. To make the change permanent, click on Tools and select System Commands. On the System Commands page, click on Save All. Figure 3-28. Multicast 6388-A2-GB20-00 February 2005 3. Using the Web Interface 3-33...

  • Page 58: Igmp Snooping

    You can use static routing to allow different IP domain users to access the Internet through the router. To enable Static Routing: Procedure 1. From the Home screen, click on Advanced. 2. Under Advanced, select Static Routing. 3-34 February 2005 6388-A2-GB20-00...

  • Page 59: Dynamic Routing

    The RIP protocol regularly broadcasts routing information to other routers on the network. To enable Dynamic Routing: Procedure 1. From the Home screen, click on Advanced. 2. Under Advanced, select Dynamic Routing. 6388-A2-GB20-00 February 2005 3. Using the Web Interface 3-35...
  • Page 60 RIP information. 5. The Apply button will temporarily save these settings. To make the change permanent, click on Tools and select System Commands. On the System Commands page, click on Save All. Figure 3-31. Dynamic Routing 3-36 February 2005 6388-A2-GB20-00...

  • Page 61: Access Control

    Tools and select System Commands. On the System Commands page, click on Save All. Figure 3-32. Access Control Log Out Click on Log Out to close the session. 6388-A2-GB20-00 Firewall/NAT Services on page 3-22) and enabled on that WAN February 2005 3. Using the Web Interface...

  • Page 62: Wireless

    LAN. It can be up to 32 characters and cannot include spaces. Enable Hidden SSID by clicking in the check box. When Hidden SSID is enabled, the SSID is not advertised. Users must know the SSID to connect to the wireless LAN. February 2005 Table 3-2, Wireless Setup. 6388-A2-GB20-00...
  • Page 63 Tools (at the top of the page) and select System Commands. At the System Commands page, click on Save All. Then turn off and turn on the router to put the settings into effect. 6388-A2-GB20-00 Wireless Setup (2 of 2) Description Specify the RF (Radio Frequency) channel (1–11) for the...

  • Page 64: Configuration

    The Wireless Security screen contains the settings for applying security to your wireless LAN. To change Wireless Security: Procedure 1. From the Home screen, click on the Wireless tab. 2. From the Wireless menu, click on Security. The Wireless Security screen appears. 3-40 February 2005 6388-A2-GB20-00...
  • Page 65 An Authentication Type of Open is recommended. Figure 3-36. Wireless Security WEP Screen — 802.1x. This security level uses a RADIUS (Remote Authentication Dial-In User Service) authentication server to manage network access. Specify 6388-A2-GB20-00 February 2005 3. Using the Web Interface 3-41...
  • Page 66 Tools (at the top of the page) and select System Commands. At the System Commands page, click on Save All. Then turn off and turn on the router to put the settings into effect. 3-42 February 2005 6388-A2-GB20-00...

  • Page 67: Management

    — Access List – To allow or deny access to the wireless LAN by MAC address. Enable the access list, then add allowed or denied MAC addresses. Figure 3-39. Wireless Management Access List Screen 6388-A2-GB20-00 February 2005 3. Using the Web Interface 3-43...
  • Page 68 Tools (at the top of the page) and select System Commands. At the System Commands page, click on Save All. Then turn off and turn on the router to put the settings into effect. 3-44 February 2005 6388-A2-GB20-00...

  • Page 69: Tools

    For PPPoE and PPPoA connections, you can select Debug if you want to log the connection information. This is helpful when trying to debug connection problems. 6388-A2-GB20-00 February 2005 3. Using the Web Interface...
  • Page 70 Conditions that warrant monitoring. Conditions that are not errors but might warrant special handling. Events or non-error conditions of interest. Software debugging messages. Specify this level only if so directed by your technical support representative. February 2005 6388-A2-GB20-00...

  • Page 71: User Management

    If you forget your password, you can press and hold the reset to factory defaults button for 10 seconds. The router will be reset to its factory default configuration and all custom configurations will be lost. 6388-A2-GB20-00 February 2005 3. Using the Web Interface...

  • Page 72: Update Gateway

    You will need to log back onto the CPE after the firmware upgrade is complete. The firmware upgrade should take less that 5 minutes to complete. If it takes longer than 5 minutes, something has gone wrong. Caution: Do not remove power from the router during the firmware upgrade procedure. 3-48 February 2005 6388-A2-GB20-00...

  • Page 73: Analyzer

    Figure 3-45. Update Gateway Analyzer The Analyzer screen shows link statuses and test results. Figure 3-46. Analyzer 6388-A2-GB20-00 February 2005 3. Using the Web Interface 3-49...

  • Page 74: Ping Test

    3-47, the router passed the Ping Test; this basically means that the TCP/IP protocol is up and running. If this first test does not pass, the TCP/IP protocol is not loaded. In this case, restart the router. Figure 3-47. Ping Test 3-50 February 2005 6388-A2-GB20-00...

  • Page 75: Modem Test

    Before running this test, make sure you have a valid DSL link; if the DSL link is not connected, this test will always fail. Also, the DSLAM must support this feature. Not all DSLAMs have OAM F4 and F5 support. Figure 3-48. Modem Test 6388-A2-GB20-00 February 2005 3. Using the Web Interface 3-51...

  • Page 76: Status

    Connection Status – Select to view the Status of different connections. DHCP Clients – Select to view the list of DHCP clients. Modem Status – Select to view the Status and Statistics of your broadband (DSL) connection, as shown in 3-52 Figure 3-49. Figure 3-50. February 2005 6388-A2-GB20-00...
  • Page 77 Figure 3-51. Product Information System Log – Select to view all logged information. Depending upon the severity level, this logged information will generate log reports to a remote host (if remote logging is enabled). 6388-A2-GB20-00 Figure 3-51. February 2005 3. Using the Web Interface...
  • Page 78 3. Using the Web Interface 3-54 February 2005 6388-A2-GB20-00...

  • Page 79: Troubleshooting

    2. Make sure that your PC and the router are on the same network segment. The router's default IP address is 192.168.1.1. If you are running a Windows-based 6388-A2-GB20-00 Connecting the Hardware February 2005 in Chapter 2, Hardware...

  • Page 80: Leds Blink In A Sequential Pattern

    2. Verify that the phone line is connected directly to the wall and to the line input on the router. If the phone line is connected to the phone side of the router or you have a splitter installed on the phone line, the DSL light will not come on. February 2005 6388-A2-GB20-00...

  • Page 81: What Is A Firewall

    Normal servers like these are blocked from working by the NAT functionality. The solution is to isolate the single local computer into a DMZ. This makes the single computer look like it is directly on the Internet, and others can access this machine. 6388-A2-GB20-00 February 2005...

  • Page 82: What Is A Router

    If your machine can reach all stations on the same subnet (usually a building or a sector within a building), but cannot communicate outside of this area, it is usually because of an incorrectly configured default gateway. February 2005 6388-A2-GB20-00...

  • Page 83: Index

    Connection Setup, 3-12 Enable/Disable, 3-19 DMZ, Explained, A-1 DoC, D Document Feedback, A Purpose and Intended Audience, v Summary, v 6388-A2-GB20-00 duplex mode, 3-21 Dynamic Routing, 3-35 EMI Notice Canada, D Japan, D Enable/Disable DHCP, 3-19 ending session, 3-37 end-to-end test, 3-51...
  • Page 84 LAN port, 3-21 Static Connection Setup, 3-11 Routing, 3-34 Status, 3-52 LED, 1-2 LED always off, 4-2 LED continues to blink, 4-2 Supplier's Declaration of Conformity, D switch configuration, 3-21 System Commands, 3-45 Requirements, 1-2 February 2005 6388-A2-GB20-00...
  • Page 85 Troubleshooting, 4-1 Troubleshooting Management Link, 3-18 TSML, 3-18 Update Gateway, 3-48 Upgrade Firmware, 3-48 UPnP, 3-23 User Management, 3-47 6388-A2-GB20-00 Username, 3-1 VLAN, 3-29 Configuring, 3-6 Connection, 3-5 Warranty, Sales, Service, and Training Information, A Web filters, 3-32 Web Interface, using, 3-1...
  • Page 86 Index IN-4 February 2005 6388-A2-GB20-00...

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