Warranty Information - Kanguru KCLONE-1HD-MBC User Manual

Warranty Information

12. WARRANTY INFORMATION
This product carries a 1 year* limited warranty on the power supply, controller, and all internal
components. The warranty does not cover any IDE, SATA, or Power cables. Kanguru Solutions is not
responsible for any damages incurred in the shipping process. Any claims for loss or damage must be
made to carrier directly. Claims for shipping errors should be reported to Kanguru Solutions within
three (3) working days of receipt of merchandise. Please refer to the RMA Procedure section of this
manual if your duplicator needs servicing.
*1-year warranty on labor. After 1-year, a $30.00 service charge will be applied to all duplicator
RMAs. Shipping back to the customer is covered during the first year of purchase. After 1 year the
customer is responsible for shipping both ways.
Kanguru Solutions does not offer money back returns on its duplicator product lines due to the
unique nature of the product. All units will be fully supported under manufacturer's and/or
extended warranty plans.
32