Cleaning and care
Clean the appliance after each use.
Always use cookware with clean bottom.
Scratches or dark stains on the glass-
ceramic cause no e ect on how the
To remove the dirt:
1. Remove immediately:
tic, plastic foil, and food with sugar. If
not, the dirt can cause damage to the
appliance. Use a special
for the glass . Put the
What to do if ...
You cannot activate the appli-
ance or operate it.
A Sound operates and the ap-
A sound operates when the ap-
pliance is deactivated.
The appliance deactivates.
The residual heat indicator
does not comes on.
The Automatic Heat Up func-
tion does not operate.
The sensor elds become hot.
and number comes on.
If you tried the above solutions and cannot repair the
problem, speak to your dealer or the Customer Care De-
partment. Give the data from the rating plate, three-digit-
letter code for the glass ceramic (it is in the corner of
the cooking surface) and an error message that comes on.
scraper( option to buy)
Activate the appliance again and set the heat setting in 10 sec-
You touched 2 or more sensor elds at the same time. Only
touch one sensor eld.
The Child Safety Device or the Lock or Stop+Go operates. See
the chapter Operating instruction.
There is water or fat stains on the control panel. Clean the con-
You put something on one or more sensor elds. Remove the ob-
ject from the sensor elds.
You put something on the
The cooking zone is not hot because it operated only for a short
time. If the cooking zone should be hot, speak to the service cen-
There is still residual heat on the cooking zone. Let the cooking
zone become su ciently cool.
The highest heat setting is set. The highest heat setting has the
same power as the Automatic Heat Up function.
The cookware is too large or you out it too near to the controls.
Put large cookware on the rear cooking zones if it is necessary.
The Automatic Switch O operates. Deactivate the appliance and
activate it again.
There is an error in the appliance.
Disconnect the appliance from the electrical supply for some
time. Disconnect the fuse from the electrical system of the house.
Connect again. If
glass surface at an acute angle and
move the blade on the surface .
– Remove after the appliance is
su ciently cool:
water rings, fat stains, shiny metallic
discolorations. Use a special cleaning
agent for glass ceramic or stainless
2. Clean the appliance with a moist cloth
3. At the end rub the appliance dry
with a clean cloth.
Possible cause and remedy
. remove object from the sensor
comes on again, speak to the service cen-
If you operated the appliance incorrectly, the servicing
by a customer service technician or dealer will not be
free of charge, even during the warranty period. The in-
structions about the customer service and conditions of
guarantee are in the guarantee booklet.
limescale rings ,