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Curl or wave
Wrinkles or creases
Back of printouts are
dirty
Black pages
Loose toner
Character Voids
Horizontal stripes
Curl
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Check the paper type and quality. See
l
Ensure the paper or other material is loaded correctly and the guides are
l
not too tight or too loose against the paper stack.
Ensure the paper is loaded properly.
l
Check the paper type and quality. Both high temperatures and humidity can
l
cause paper curl. See
"Paper
Specifications".
Turn over the stack of paper in the paper tray. Also try rotating the paper
l
180° in the paper tray.
Try printing to the rear door.
l
Ensure the paper is loaded properly.
l
Check the paper type and quality. See
l
Turn over the stack of paper in the paper tray. Also try rotating the paper
l
180° in the paper tray.
Try printing to the rear door.
l
Check for leaks in the toner. Clean the inside of the printer. See
Interior".
The toner cartridge may not be installed properly. Remove the cartridge and
l
reinsert.
The toner cartridge may be defective and need replacing. Install a new
l
toner cartridge. See
"Replacing the Toner
The printer may require repair. Contact a service representative.
l
Clean the inside of the printer. See
l
Check the paper type and quality. See
l
Install a new toner cartridge. See
l
If the problem persists, the printer may require repair. Contact a service
l
representative.
Character voids have white areas where they should be solid black:
If you are using transparencies, try another type of transparency. Because of
l
the composition of the transparency, some character voids are normal.
You may be printing on the wrong surface of the paper. Turn over the stack
l
of paper in the paper tray.
The paper may not meet paper specifications. See
l
If horizontally aligned black streaks or smears appear:
The toner cartridge may be installed improperly. Remove the toner cartridge
l
and reinsert.
The toner cartridge may be defective. Install a new toner cartridge. See
l
"Replacing the Toner
Cartridge".
If the problem persists, the printer may require repair. Contact a service
l
representative.
If the printed paper is curled or the paper does not feed into the printer:
"Paper
Specifications".
"Paper
Specifications".
"Cleaning the
Cartridge".
"Cleaning the
Interior".
"Paper
Specifications".
"Replacing the Toner
Cartridge".
"Paper
Specifications".

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