Cisco 2100 Series Configuration Manual page 739

Appendix D Troubleshooting
To send a message to the client, enter this command:
Step 11
config client ccx send-message client_mac_address message_id
where message_id is one of the following:
1 = The SSID is invalid.
•
2 = The network settings are invalid.
•
3 = There is a WLAN credibility mismatch.
•
4 = The user credentials are incorrect.
•
5 = Please call support.
•
6 = The problem is resolved.
•
7 = The problem has not been resolved.
•
8 = Please try again later.
•
• 9 = Please correct the indicated problem.
• 10 = Troubleshooting is refused by the network.
• 11 = Retrieving client reports.
12 = Retrieving client logs.
•
13 = Retrieval complete.
•
14 = Beginning association test.
•
15 = Beginning DHCP test.
•
16 = Beginning network connectivity test.
•
17 = Beginning DNS ping test.
•
18 = Beginning name resolution test.
•
19 = Beginning 802.1X authentication test.
•
20 = Redirecting client to a specific profile.
•
21 = Test complete.
•
• 22 = Test passed.
• 23 = Test failed.
• 24 = Cancel diagnostic channel operation or select a WLAN profile to resume normal operation.
25 = Log retrieval refused by the client.
•
26 = Client report retrieval refused by the client.
•
27 = Test request refused by the client.
•
28 = Invalid network (IP) setting.
•
29 = There is a known outage or problem with the network.
•
30 = Scheduled maintenance period.
•
31 = The WLAN security method is not correct.
•
32 = The WLAN encryption method is not correct.
•
33 = The WLAN authentication method is not correct.
•
OL-17037-01
Troubleshooting CCXv5 Client Devices
Cisco Wireless LAN Controller Configuration Guide
D-23