Error Codes On The Single-Character Display - IBM LTO Ultrium 4 Installation And User Manual

Table 10. Error codes on the single-character display (continued)
Error Code
Firmware or hardware problem. The tape drive determined that a firmware or tape drive
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hardware failure occurred. Perform the following actions:
1. Collect a drive dump from one of the following:
Note: Do not force a new dump; one already exists.
v Server host interface by using a device driver utility or system tool
v Ultrium Tape Drive (to copy and read a drive dump, use "Function Code 5: Copy drive
dump" on page 24)
2. Power the tape drive off and on, then retry the operation that produced the error. The error
code clears when you place the tape drive in Maintenance Mode.
3. If the problem persists, download new firmware and retry the operation; if new firmware is
not available, replace the drive.
Tape drive hardware problem. The drive determined that a tape path or read/write error
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occurred. To prevent damage to the drive or tape, the tape drive will not allow you to insert a
cartridge if the current cartridge was successfully ejected. The error code might clear when you
cycle power to the tape drive or place it in Maintenance Mode. If the problem persists, replace the
drive.
Note: Copy the drive dump to flash memory before returning the drive. For instructions, refer to
"Function Code 5: Copy drive dump" on page 24.
Tape drive or media error. The tape drive determined that an error occurred, but it cannot isolate
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the error to faulty hardware or to the tape cartridge. Ensure the tape cartridge is the correct media
type:
v Ultrium 1 tape cartridges are not supported in the Ultrium 4 Half High Tape Drive.
v Drive will not accept an expired Cleaning Cartridge.
v Drive will not accept a WORM cartridge when running diagnostic tests in Maintenance Mode.
v Drive will not write over existing datasets on a WORM cartridge. Ensure you are appending
datasets on WORM media rather than attempting to write over existing datasets.
If the tape cartridge is the correct media type, perform the following actions:
For problems with writing data:
If the problem occurred while the tape drive was writing data to the tape, retry the operation with
a different cartridge:
v If the operation succeeds, the original cartridge was defective. Copy data from the defective
cartridge and discard it.
v If the operation fails and another tape drive is available, insert the cartridge into the other unit
and retry the operation.
– If the operation fails, discard the defective cartridge.
– If the operation succeeds, insert a scratch data cartridge into the first unit and run "Function
Code 1: Run drive diagnostics" on page 19.
- If the diagnostics fail, replace the tape drive.
- If the diagnostics succeed, the error was temporary.
v If the operation fails and another tape drive is not available, insert a scratch data cartridge into
the unit and run "Function Code 1: Run drive diagnostics" on page 19.
– If the diagnostics fail, replace the tape drive.
– If the diagnostics succeed, discard the cartridge.
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LTO Ultrium 4 Half High Tape Drive
Cause and Action