Troubleshooting - Kenmore CROSSOVER MAX 116.10325 Use & Care Manual

Review this table to find do-it-yourself solutions for minor performance problems. Any service
needed, other than maintenance described in this Use & Care Guide, should be performed by
a qualified service agent.
WARNING
Disconnect electrical supply before performing maintenance to the vacuum cleaner. Fail=
ure to do so could result in electrical shock or personal injury.
I PROBLEM
Vacuum cleaner
WOn't run.
1. Unplugged at wall outlet.
2. Tripped circuit breaker
or blown fuse.
3. Thermal protector tripped.
4. Defective wall outlet.
1.
2.
3.
4.
2.
Poor job of dirt
pick-up.
Agitator does not
turn.
Airflow restricted
with attachment use;
sound changes.
I
5.
7.
8.
9.
1.
2.
3.
4.
3.
4.
Full or clogged dust cup. 1.
Wrong floor setting. 2.
Worn agitator. 3.
Clogged nozzle, hose, or wand 4.
Hole in hose. 5.
Hose not inserted fully. 7.
Motor protection system 8.
activated.
Dirty filters. 9.
Handle in full upright position. 1.
Agitator overload protector 2.
tripped
Thermal protector tripped. 3.
Nozzle switch in BARE FLOOR 4.
position.
1. Attachment use restricts
air flow.
l OSSIBLE SOLUTION ]
I. Plug in firmly, press the
ON/OFF switch.
Reset circuit breaker or
replace fuse.
Allow vacuum cleaner to cool
50 minutes. (Page 12)
Check with a good appliance
or lamp. Have outlet properly
serviced.
2. 2. New carpet fuzz clogged
air path.
Empty dust cup. (Page 15)
Adjust setting. (Page 9)
Replace agitator.
Check for and remove any
clogs in nozzle, hose, and
wand.
Replace hose.
Insert hose fully. (Page 6)
Check for clogs in hose.
Clean pre-filter (page 17),
primary filter (page ]8) or
replace HEPA Media Exhaust
filter (page19).
Move handle from upright
position.
Press AGITATOR RESET
button. (Page ]3)
Allow vacuum cleaner to cool
50 minutes. (Page ]2)
Press nozzle switch to change
to carpet position. (Page 9)
Check attachments for fuzz,
lint, pet hair or other debris.
Check for and remove any
clogs and clean hose.
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