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Troubleshooting For Steam Dryer - Kenmore 795.851**.900 Service Manual

Electric & gas dryer
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8-2. Troubleshooting for Steam Dryer

PROBLEM
ADD WATER indicator
light is on during the
drying cycle
Water drips from
nozzle when Steam
Cycle starts.
Steam doesn't
generate but no error
code is shown.
Garments still
wrinkled after
STEAM REFRESH.
There are no creases
left on garment after
STEAM REFRESH.
Garments have
static after STATIC
SHIELD.
Garments are too
damp or too dry after
STATIC SHIELD.
Water drips from door
during Steam Cycle.
Steam is not visible
during Steam Cycle.
Drum does not turn
during Steam Cycle.
POSSIBLE CAUSES
• Water supply error.
• This is normal.
• Water level error.
• Too many or to different
types of garments in
dryer.
• The function of this cycle
is to remove wrinkles
from fabric.
• This is normal.
• Correct drying options
not selected.
• This is normal.
• This is normal.
• This is normal.
SOLUTIONS
• Check steam feeder drawer:
(1) Make sure steam feeder is filled with water to
MAX line.
(2) Make sure steam feeder is seated properly
and drawer is fully cloased.
(3) Turn the dryer off then restart the Steam cycle.
• Do not use distilled water; the water level sensor in
steam generator will not work.
• Pump not working. Unplug dryer and call for service.
• This is steam condensation. The dripping water
will stop after a short time.
• Unplug dryer and call for service.
• Small loads of 1 to 5 items work best.
• Load fewer garments. Load similar-type garments.
• Use an iron to make creases.
• Depends on individual moisture level in skin.
• Select load weight manually before starting
REDUCE STATIC option.
• This is steam condensation on door surface.
• Steam vapor is difficult to see when the door is
closed.
• The drum is turned off so that the steam vapor
remains in the drum.
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795.921**.900