Call Waiting Features - Panasonic KX-TDE100 Operating Manual

1.3.12 CALL WAITING FEATURES

– Call Waiting (BSS [Busy Station Signaling])
– Answering Call Waiting in the PBX
– Answering Call Waiting from the Telephone Company
Call Waiting (BSS [Busy Station Signaling])
For a caller
You can inform a busy extension user that your call is waiting.
To send a call waiting
PT/SLT/PS
While hearing a busy tone
1
Enter 1.
• Depending on the type of the other party's telephone, you may be able to talk to the other
party using the speaker and the microphone (Off-hook Call Announcement [OHCA]), or you
can send a call announcement through the handset (Whisper OHCA), if they are having
another conversation using the handset. For more details on each feature, refer to "1.3.13 Call
Waiting Tone", "1.3.45 OHCA (Off-hook Call Announcement)", or "1.3.76 Whisper OHCA".
• Depending on system programming and the called extension's setting, a call waiting tone may
be sent automatically without performing the operation above. For details, refer to "Automatic
Call Waiting" in "3.1.2 Personal Programming".
For a called extension
A call waiting notification is sent to the busy extension user to notify him or her that a new incoming call is
waiting. The extension can then answer the second call by either disconnecting the current call or placing it
on hold.
One of the following notification methods can be assigned for each extension, depending on the type of
telephone being used. (Default: Call Waiting Tone)
• Call Waiting Tone: A call waiting tone is heard through the built-in speaker of PT or handset of
SLT (→ 1.3.13 Call Waiting Tone).
• Off-hook Call Announcement (OHCA): The caller's voice is heard through the built-in speaker
(→ 1.3.45 OHCA (Off-hook Call Announcement)).
• Whisper OHCA: The caller's voice is heard through the handset (→ 1.3.76 Whisper OHCA).
1.3 Telephone Features and Operation
Operating Manual 47