Troubleshooting - Panasonic KX-TDE100 Operating Manual

4.1 Troubleshooting

4.1 Troubleshooting
4.1.1 Troubleshooting
Troubleshooting
Problem
The telephone does not work properly.
The telephone does not respond when
buttons are pressed.
Some features do not work.
Even though following the manual
instructions, none of the operations
work when using a proprietary
telephone.
The paralleled single line telephones do
not ring.
The telephone does not work using the
personal settings or with other settings.
(One-touch dialing, forwarding
destination, etc.)
192 Operating Manual
Remedy
• Confirm with your manager that your settings are
correct.
• If the problem persists, consult your dealer.
• The telephone is locked.
Unlock your telephone. (
Dial Lock, 2.1.5 Remote Extension Dial Lock)
• Your telephone is connected to an eXtra Device
Port.
System programming is required. Consult your
dealer.
• System management may restrict certain features.
Consult your manager.
• The feature numbers have changed.
Confirm the revised number and try again.
• The Intercom line was not seized. The seized line,
when going off-hook, was changed by personal
setting. ( 3.1.2 Personal Programming)
In the manual, going off-hook means an Intercom
line is seized.
If the setting has been changed, press the INTERCOM
or PDN button after going off-hook and follow the
instructions.
• "No ring" may be selected.
Change the setting to ring. (
Telephone)
• The extension line has been changed. The previous
telephone's settings have not been cleared.
Clear the settings and then program your desired
settings again. (
3.1.2 Personal Programming, 3.1.4 Customizing the
Buttons)
1.3.24 Extension
1.3.48 Paralleled
1.3.25 Extension Feature Clear,