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Panasonic BB-HNP15A Operating Instructions Manual

Network camera recorder with viewer software
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Operating Instructions

Operating Instructions
Network Camera Recorder
with Viewer Software
BB-HNP15A
Model No.
Please read this document before using and save this document for future reference.
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Summary of Contents for Panasonic BB-HNP15A

  • Page 1: Operating Instructions

    Operating Instructions Operating Instructions Network Camera Recorder with Viewer Software BB-HNP15A Model No. Please read this document before using and save this document for future reference.

  • Page 2: Table Of Contents

    Operating Instructions Product Introduction ...7 Looking at Installation Procedure ... 7 Starting or Closing This Software ... 8 1.2.1 Starting Operation Window ... 8 1.2.2 Closing Operation Window ... 9 1.2.3 Closing This Software ... 9 Performing License Registration ... 10 1.3.1 Registering a New License ...
  • Page 3 2.7.3 Deleting the Recorded Images ... 100 2.7.4 Changing the Keyword of the Recorded Images ... 101 2.7.5 Copying Display Screens ... 102 2.7.6 Displaying the Recorded Image Information ... 104 Use Remote Access Functions ... 105 2.8.1 Configuring the Settings ... 107 Other Features ...

  • Page 4: Main Features

    Remote Access (see page 105) Using the recording software on a separate PC (Personal Computer), you can view the recorded images from a Panasonic Network Camera connected to a PC (remote server) registered with the recording software. * To set alarm recording, an outside sensor need to be attached to the camera.
  • Page 5 Screen shots in this document were taken running this software on Windows XP. The screens displayed when using a different operating system may differ slightly. • Microsoft, Windows, Windows Vista, Internet Explorer, and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 6 Operating Instructions System Requirements for your PC The following technical specifications are recommended for this software to work properly with your PC and network. Items Operating System Resolution Web Browser Internet Explorer 6.0 or later File System Audio When using a camera that supports audio. Note •...

  • Page 7: Product Introduction

    Product Introduction You must perform the following steps to use this software. Read the End-User License Agreement (see attached leaflet). You cannot install this software if you disagree. (The legal agreement is required when installing this software.) Install this software (see Important Information). Performing License Registration (see page 10).

  • Page 8: Starting Or Closing This Software

    Operating Instructions 1.2 Starting or Closing This Software This software starts automatically when you boot up the PC. • is displayed in the notification area while this software is running. PC screen Start Note To not start this software automatically when booting up the PC, right-click and uncheck [Start on bootup] from the menu.

  • Page 9: Closing Operation Window

    Closing Operation Window Click [File] [Exit] on the menu bar or select Note Even when the operation window is closed, notification area. When is displayed in the notification area, the timer recording function is operating. Closing This Software Right-click in the notification area and select [Exit]. Click [Yes].

  • Page 10: Performing License Registration

    Operating Instructions 1.3 Performing License Registration If no license has been registered when the operation window is started, [Register the license key] will be displayed. Follow the steps below. 1.3.1 Registering a New License Select [Help] Enter the registration code and license key, and click [OK]. Click [OK].
  • Page 11 Note If the registration is complete, [License Registration] on the menu bar is grayed out. Note • If the following window is displayed, the registration code or license key is incorrect. Confirm them, and enter them again. • Keep the registration code and license key in a safe place where you will not lose them.

  • Page 12: Setting Recording Environment

    Operating Instructions 1.4 Setting Recording Environment 1.4.1 Setting a Folder to Save Recorded Images This software records camera images to the hard disk on your PC. The folder can be changed. After you have changed the destination folder, the recorded images will be saved in the folder that you specified.
  • Page 13 Basic Settings Page Setting Destination Folder Specify the destination folder to save recorded images (see page 14). Destination Hard Set enough capacity as your destination disk to prevent the Disk Space system from getting unstable. (100 MB (Default) to 50,000 MB). Limit the destination To specify the limit of how much data can be recorded on the recording capacity...
  • Page 14 Operating Instructions Note • If you select [Delete old files and keep recording] and change the destination recording capacity limit to a value smaller than the current capacity, the old images will be deleted. (Example: if you change the destination recording capacity limit to 2 GB when you recorded images up to 3 GB, 1 GB old images are deleted.) •...
  • Page 15 Note • The drive containing the destination folder must have more than 100 MB of free space. • Do not move, change or delete the files and folders in the destination folder. Doing so can cause the program to behave unexpectedly. •...
  • Page 16 Operating Instructions • Recording capacity can be calculated by MPEG-4 Bit Rate (Kbps) time (second). Example: 640 x 480 resolution, MPEG-4 Bit Rate 768 Kbps for one hour: ÷ 768 (Kbps) 8 (Bit) x 3,600 (s) = 345,600 KB (337.5 MB) If the audio is attached, add 4 KB per second.

  • Page 17: Setting A Proxy Server

    Setting a Proxy Server You need to set the following settings to monitor the camera on the Internet you using a proxy server. (You cannot connect to the camera without the proxy settings.) If you do not use a proxy server, this setting is not required. Select [Window] Click [Preferences] Check [Use a proxy server] on the [Proxy Server Settings] page.
  • Page 18 Operating Instructions Set the parameters and click [OK]. Proxy Server Settings Page Setting Proxy Server Enter the IP address of proxy server and port number. Address and Port Enter them after asking your administrator. • • Proxy User Name Enter the user name and password for the proxy server, if and Proxy required.

  • Page 19: Software Operation

    Software Operation Before you can view or record images, each camera must be configured on this software. Note • When registering a camera, make sure that the camera is connected to a power outlet and to your network. • The camera information can be imported and exported (see page 118). •...
  • Page 20 Operating Instructions Click [Camera Function Check]. • When the check has finished, [Confirmed] is displayed. • The software will connect to the camera and confirm the resolution and data format. If the camera does not support the set values, they will be changed automatically, and a mark will be displayed on the icon for the items that were changed (see page 44).
  • Page 21 Camera Settings Page Setting Enable/Disable You can enable or disable cameras. If you disable the camera, the monitoring window for that camera is not displayed and manual recording and timer recording cannot be operated. • • • • Camera Name Enter the camera name.
  • Page 22 Operating Instructions Setting Camera Address Enter the IP address (or domain name) (Up to 256 alphanumeric characters). • Enter the alphanumeric characters. • An IPv6 address is divided in to 8 groups of hexadecimal • If the camera supports SSL, enter https:// followed by the IP Port Enter the port number.

  • Page 23: Setting Cameras

    Setting Cameras You configure the settings for registered cameras individually. Select [Window] Configure the settings for the individual cameras and click [OK] or [Apply]. • If you click [OK], settings page will close. If you want to configure other settings, click [Apply]. Configure the settings for image data information.
  • Page 24 Operating Instructions Setting Data Format Select the data format for the camera. [JPEG (Default), MPEG-4]. (If the camera does not support the MPEG-4 format, this option will be disabled.) Image Quality Select the image quality for the camera when using the JPEG format.
  • Page 25 • If you have set the recorded frequency or the alarm recording, the following window will be displayed when you click [OK]. Disable the settings and select MPEG-4 again. • If you have set motion detection recording as the timer recording method, the following window will be displayed.
  • Page 26 Operating Instructions Limiting the recording capacity You can limit the recording capacity of individual cameras. Recording Capacity Limit Page Setting Limit the recording capacity Calculated recording time from the limited capacity Note • If you select [Delete old files and keep recording] and change the capacity limit to a value smaller than the current capacity, the old images will be deleted.
  • Page 27 Operating Instructions • You can also limit the recording capacity in the basic settings page (see page 13). [Limit the destination recording capacity] and [Limit the recording capacity] (individual camera setting) cannot be used simultaneously. When [Limit the destination recording capacity] is set, the following window is displayed.
  • Page 28 Operating Instructions Setting the motion detection level You can set the level at which to start motion detection recording. Motion detection recording only operates when the JPEG format is selected. If the MPEG-4 format is selected, change the format to JPEG (see page 24). Motion Detection Page The cell where motion was detected is displayed...
  • Page 29 Setting Before or After Specify the number of seconds to record before and after the Detection motion is detected. Executing You can specify commands that execute for motion detection. Commands for You can configure commands in [Detection Commands] page Detection (see page 33).
  • Page 30 Operating Instructions [Disabling a monitoring area] You can specify an area of the image in which to disable motion detection. To specify a disabled area, click the cells that you want to disable in the motion detection monitoring window. Disabled areas are darkened. You can set multiple disabled areas.
  • Page 31 Setting the alarm/sensor detection method You can set an alarm/sensor detection method for cameras that have an alarm/ sensor attached. Alarm/sensor recording can only be enabled for cameras set to the JPEG format (see page 24). If the camera is set to MPEG-4 format, change the setting to JPEG format, then configure the alarm/sensor.
  • Page 32 Operating Instructions Setting Alarm enable condition Before Detected/ After Detected Executing Commands for Detection Note Configure alarm/sensor detection after an alarm/sensor has been attached to the camera. Setting alarm/sensor detection without an alarm/sensor causes a malfunction. Specify Alarm enable condition ([Rising : GND to Open (High)] or [Falling : Open (High) to GND]).
  • Page 33 Configure commands to execute for detection You can specify executing commands for motion detection and/or alarm detection. Specify the commands in their respective pages when you execute the commands specified (see page 29, 32, 61). Detection Commands Page Setting Commands for Set a command (Short to GND or Open) to execute at the Camera External external equipment that is connected to the camera for...
  • Page 34 Operating Instructions [About Commands for Camera External Output Settings] When you set external output unlocking (After 5 seconds from motion detection, alarm detection, or unlocking time) : Motion detection : Recording images Unlock the external output at the set time. Unlocking time Execute Commands for Camera External Output Settings Execute Commands for Camera External Output Unlocking...
  • Page 35 If you do not select "Perform the following control when issuing a command" in "Controlling Command Execution". (After 5 seconds from motion detection, alarm detection) : Motion detection : Recording images Execute commands for each detection. When you select "Perform the following control when issuing a command" "Execute a command only once at the start of recording"...
  • Page 36 Operating Instructions Adding a keyword to recorded images You can assign keywords to manually recorded images. You can use keywords to search recorded images. Keyword Page Setting Keyword1/ Put a keyword to recorded images. Keyword2 Maximum 40 characters. 2 keywords (Keyword1/Keyword2) can be set. Description...

  • Page 37: Network Camera Recorder Window

    About the Application Windows You can change the window display between full screen mode (expanding the window over the entire desktop) or window mode (always displaying the title bar, menu bar and toolbar). Select [Display Mode] bar. Full screen mode Window mode Title bar Displays the name of the software and the currently displayed...
  • Page 38 Operating Instructions Multi-Monitoring Page The images from registered cameras are displayed in the multi-monitoring page (see page 49). Select [Window] • You can change the number of camera screens to display (see page 76). Default is four-screen layout (2 rows x 2 columns). Four-screen layout •...
  • Page 39 In the single-monitoring page, a single image from the focus camera is displayed. Select [Window] • A single image from the focus camera is displayed. Note • If you double-click a camera's image on the multi-monitoring page, the display will switch to the single-monitoring page. When you double-click on the single-monitoring page, the display will return to the multi-monitoring page.
  • Page 40 Operating Instructions Recorded Images Page The timelines are displayed in the chart on the recorded images page (see page 65). The camera name, recording time and recording mode can be checked on this page. Image searching, playback and data conversion can be also operated on this page.
  • Page 41 Note • When you click the search button, days that have recorded images are displayed in boldface on the calendar. Clicking one of these days displays the list of images for that day (see page 65). • If you press [Ctrl]-[Tab] key, the windows will cycle through [Single- Monitoring] - [Multi-Monitoring] - [Multi-Playback] - [Recorded Images] in that order.
  • Page 42 Operating Instructions Multi-Playback Page The recorded images that are selected in the recorded images page are simultaneously playback on the multi-playback page. To display images in the multi-playback page, set the playback time and select the recorded images in the recorded images page (see page 69). You can change the screen layout to display, 1 screen or 4 screens (see page 85).
  • Page 43 From the settings page, you can configure the environment settings, register and delete cameras, configure camera settings, and add and delete timers. Select [Window] The configuration window of the item that is selected on the left is displayed. Add Camera (See page 19)/Delete Camera (See page 121) Add Timer (See page 59)/Delete Timer (See page 123) Importing/Exporting the Camera Information (See page 118) Configure settings for individual cameras (see page 19).
  • Page 44 Operating Instructions [Settings List Display] The settings list is displayed in tree form. Expand an item by clicking Click [OK Button, Cancel Button, Apply Button] [Setting Change Icon Display] When you change a setting, a mark is displayed on the icon for the item that you changed.
  • Page 45 You can display the camera operation bar and operate the camera (see page 52). Click the camera screen that you want to operate. Select [Window] • The camera operation bar of the selected camera is displayed. You can move the location of the operation bar by dragging (moving the mouse while holding down the left button) on the title.

  • Page 46: Menu Bar

    Operating Instructions Menu Bar File Exit Layout Next Page Next Camera Previous Camera Previous Page Select All Clear All Recording Start Recording Start Motion Detection Recording Alarm/Sensor Recording Start All Start Alarm 1/Sensor Start Alarm 2 Stop Recording All Camera Enable Disable Selected Camera...
  • Page 47 To Next Image To Previous Image Display Mode Full Screen Mode Window Mode Window Single-Monitoring Multi-Monitoring Multi-Playback Recorded Images Camera Operation Settings Remote Access New Connect Settings Client Control Help License Registration Open Operating Instructions Camera Portal Site Product Information Support Information About Network Camera Recorder with Viewer Software...
  • Page 48 Operating Instructions Icon of Toolbar and Slide Window Close the operation window. Move the focus to the previous camera. (Enable if there is a previous camera and disable if there is not a previous camera). Move the focus to the next camera. (Enable if there is a next camera and disable if there is not a next camera).

  • Page 49: Monitoring The Camera

    Multi-Monitoring Page After registering a camera, the camera’s images are displayed on the multi- monitoring page. Focus camera (See page 74) Frame rate (image refreshing frequency) (see page 77). Display the camera name (see page 21). Note • The camera that is selected on the multi-monitoring page is the focus camera.
  • Page 50 Operating Instructions • Audio is played back for the focus camera and the selected camera. You can adjust volume with • When you monitor a camera that supports audio, audio may be interrupted due to your PC performance or network environment. In this case, lower the maximum bandwidth setting on the network page of the camera.
  • Page 51 You can center the camera image on a desired point by clicking in the focus camera. Click the desired point in the focus camera. Note • The camera may not be able to center on the clicked point. • The click to center functions can be stopped when not in use (see page 76). cursor The camera centers on the point that you clicked.

  • Page 52: Using The Camera Operation Bar

    Operating Instructions 2.3.2 Using the Camera Operation Bar You can use the camera operation bar that is displayed on the multi-monitoring page to operate the camera. Select [Window] Left End [Camera Operation] on the menu bar. a. Preset Display When the lens has reached the end of its pan, tilt range, the appropriate message will be displayed here ([Up End], [Down End], [Right End], [Left End]).
  • Page 53 Clicking tele button clicking wide button zooms in or out at a regular rate. The camera has automatic or manual focusing features. • Automatic Focus Click button. It is recommended to use automatic focus. You can return to automatic focus from manual focus clicking button.
  • Page 54 Operating Instructions Using Preset Buttons/Preset List The camera preset buttons/preset list can be used. Clicking home position/preset buttons (1-8) or selecting the list changes position to registered position. • Registered buttons are displayed blue. • Unregistered buttons are displayed gray. Click the preset number or select the preset list.

  • Page 55: Recording The Image

    Recording Method You can record by using the following 4 methods. Manual Recording (See page 56) Select a camera, and start recording with Motion Detection Recording (See page 57) Select a camera and set motion detection recording with When the “Threshold to Start Recording” value is exceeded, motion detection recording starts.

  • Page 56: Manually Recording The Image

    Operating Instructions 2.4.2 Manually Recording the Image This software allows you to manually record images. Recording is operated with the settings that are configured on the image settings page (see page 23). Select the camera to record from the multi-monitoring page. •...

  • Page 57: Motion Detection Recording

    Motion Detection Recording Motion detection recording starts when the [Threshold to Start Recording] value is exceeded. Set the [Threshold to Start Recording] value for individual cameras (see page 28). Motion detection recording only operates when the JPEG format is selected. If the MPEG-4 format is selected, change the format to JPEG (see page 24).

  • Page 58: Alarm Recording

    Operating Instructions 2.4.4 Alarm Recording When the signal of an alarm that is attached to the camera is detected, alarm recording starts. Set the alarm detection method for individual cameras (see page 31). Alarm recording only operates when the JPEG format is selected. If the MPEG-4 format is selected, change the format to JPEG (see page 24).

  • Page 59: Timer Recording

    Timer Recording You can specify the day of the week and period of time for recording. 10 timers can be set for each camera. Select [Window] Select the camera for which to set a timer and click [Add Timer]. • [New Timer] is added to the timer list of selected camera. When you click [Add Timer], a [New Timer] item is added.
  • Page 60 Operating Instructions Configure the settings in the [Timer Settings] page, and click [OK] or [Apply]. • If you click [OK], timer settings page will close. If you want to register another timer, click [Apply]. • If you want to set the keyword for the recorded images, enter a keyword on the keyword page (see page 62).
  • Page 61 Setting Enable/Disable Enable or disable timers. • Timer recording is available only when a timer is enabled. Timer Name Enter a timer name. (Maximum 24 characters.) The timer name is displayed on the timer list page. Timer Schedule To set a timer, set start time, end time and the day of the week. •...
  • Page 62 Operating Instructions Setting Keywords for Timer Recorded Images You can set a keyword for the images recorded by individual timers. You can search recorded images by setting a keyword. Click [Keyword] of the timer to set. Enter a keyword and click [OK]. Keyword Page Note 2 keywords can be set (max.
  • Page 63 The timer schedules of the individual cameras is displayed in a chart. Select the camera whose timers you want to display and click [Timer List]. Timer List Page Note Colors displayed in charts can be changed in [Recorded Images] page in [Preferences].

  • Page 64: Playing The Recorded Images

    Operating Instructions 2.5 Playing the Recorded Images Playback operation is explained below. Search for the images to playback (see pages 65, 67) Display the days that have recorded images are displayed in boldface on the calendar. Select the day that has the images to playback Displays the recorded-image list on the Image Timelines Chart.

  • Page 65: Display The Recorded Images

    Display the Recorded Images The timelines are displayed in the chart on the recorded images page. Select [Window] Click [Search]. • The days that have recorded images are displayed in boldface on the calendar. • If you want to specify search criteria, enter the criteria and then click [Search] (see page 67).
  • Page 66 Operating Instructions Select the time unit to display. Images are displayed for each camera. Cameras are displayed in the order that they were registered. The timer-recorded images are displayed with the timer name. Note Colors displayed in charts can be changed in [Recorded Images] page in [Preferences].

  • Page 67: Searching The Recorded Images

    2.5.2 Searching the Recorded Images Search for recorded images and display them in the Image Timelines Chart. Select [Window] Enter search criteria and click [Search]. Search criteria Searched Target Select the folder to search. To search a folder other than the destination folder, select [Select Folder], click [Browse...] and select a folder.
  • Page 68 Operating Instructions • Days that have images that match the criteria are displayed in boldface on the calendar. Displays the month that contains the most recent images that match the criteria. Change the month Note • Clicking [Return to the default position] sets the search criteria to their default values.

  • Page 69: Confirm The Recorded Image On The Playback Screen

    Confirm the Recorded Image on the Playback Screen Select [Window] Search for recorded images and display them in the image timelines chart. Select a camera to playback the images on the image timelines chart. • You can select cameras up to the number of images set in the [Multi- Playback] page in [Preferences] (see page 85).
  • Page 70 Operating Instructions Select the recorded images in the playback list. Playback list Select the recorded image to confirm it. Start playback of the recorded image on the playback screen by double-clicking it. Confirm the selected image on the playback screen. Display the previous image.

  • Page 71: Playback Recorded Images On The Multi-Playback Page

    Playback Recorded Images on the Multi-Playback Page You can simultaneously playback the recorded images of a maximum of 4 cameras. Select [Window] Select the recorded images, set the time period, and click [Playback]. • Recorded images selected on the playback list on the recorded images page are displayed on the multi-playback page in the order top left, top right, lower left, lower right and playback for the individual cameras.
  • Page 72 Operating Instructions Playback button Pause playback. The button is changed to • To start playback again, click Stop playback. Displays the image at the playback start time. Display a previous image from the displayed image. Reverse playback. Start playback. Display a next image from the displayed image. Displays the image at the playback end time.
  • Page 73 If you select [Standard] as the playback-position display format in the multi- playback page on the preference page (see page 85), the image will be displayed in standard mode. Playback screen Speed slider bar You can specify the playback speed. [x1/16, x1/8, x1/4, x1/2, x1, x2, x4, x8, x16] Slider bar The playback position can be set dragging...

  • Page 74: Application Window Operation

    Operating Instructions 2.6 Application Window Operation 2.6.1 Selecting Camera The camera that is selected on the multi-monitoring page is the focus camera. When you start the software, the first registered camera is set as the focus camera. • To select multiple cameras, click the camera images while pressing [Ctrl] key. •...

  • Page 75: Multi-Monitoring

    Multi-Monitoring Page Settings You can change the camera layout from the multi-monitoring page. Select [Window] Click [Preferences] Configure the settings in the [Multiple-Monitoring] page and click [OK]. Multi-Monitoring Page [Settings] on the menu bar. [Multiple-Monitoring]. Operating Instructions...
  • Page 76 Operating Instructions Setting Monitor Screen Layout Page/Total Page Setting the camera to display Click to Center Function Switch the multi pages in order Image display format Background color Set the transparency level Focus and selected frame width/color Configure the screen layout (rows x columns) for a window. You can simultaneously monitor the images of a maximum of 64 cameras.
  • Page 77 Setting Specify the frame Select the check box to update the images on the multi- rate monitoring page with the specified interval as the maximum frame rate. [1 frame/1 second to 1 frame/10 seconds, 2 frames/1 second to 5 frames/1 second, 10 frames/1 second to 30 frames/1 second (per 5 frames).
  • Page 78 Operating Instructions Enlarging the Image Frame You can enlarge an image frame if the aspect ratio is the same. 1. Click the image frame to enlarge. The background of the selected camera frame turns blue. 3. Release the left mouse button. The camera frame is enlarged.
  • Page 79 Operating Instructions Enlarged Display Examples: The enlarged image is returned to its original size by right-clicking on the image. Right-clicking...
  • Page 80 Operating Instructions Switching Pages If there are several pages to display on the multi-monitoring page, selecting [Switch the multi pages in order] lets you switch the page display automatically at the specified interval. Example: If there are 2 pages: Camera1 Camera3 Note Changing to single-monitoring page while switching is running on the multi-...
  • Page 81 The registered camera name and the set frame rate are displayed on the multi- monitoring page. Camera name, display/hide frame rate, text color and text transparency are set in [Preferences] → [Multi-Monitoring] (see page 75). The registered camera name is displayed. Frame rate (image refreshing frequency) is displayed.
  • Page 82 Operating Instructions Rearranging the Image Order You can rearrange the order of camera images on the multi-monitoring page. 1. Drag (moving the mouse while holding down the left button) the image. The mouse pointer changes to Note • If there are several pages to display, use the [Page Down] and [Page Up] keys to change pages.

  • Page 83: Setting Playback Volume

    Setting Playback Volume The audio playback/mute (audio pause) and volume are adjusted by using the volume icon in the toolbar. When the toolbar's audio icon is camera is played. • See page 74 instructions on selecting cameras. Audio playback from the focus camera and selected camera stops when the toolbar's audio icon is •...

  • Page 84: Multi-Playback

    Operating Instructions 2.6.4 Multi-Playback Page Settings The layout of multi-playback page is configured on the settings page. Select [Window] Click [Preferences] Configure the settings in the [Multi-Playback] page and click [OK]. [Settings] on the menu bar. [Multi-Playback].
  • Page 85 Setting Playback Screen Configure the screen layout (rows x columns) for a window. Layout [1 x 1, 2 x 2 (Default)] Playback position Set the display format of the multi-playback page. display format [Display timelines as chart] [Standard] Image display Configure the aspect ratio of displayed camera images.
  • Page 86 Operating Instructions Setting Text display Focus and selected frame width/color Specify the frame rate Rearranging Multi-Playback Images Order (for four-screen layout only) You can rearrange the order by dragging an image and dropping it at the desired location on the multi-playback page. The method for rearranging the images is same as on the multi-monitoring page (see page 82).

  • Page 87: Recorded Images

    2.6.5 Recorded Images Page Settings Set the layout of the recorded images page. Select [Window] Click [Preferences] Configure the settings in the [Recorded Images] page and click [OK]. Setting Recording mode Set colors of blocks representing recorded images on the colors for graphics Recorded Images, Multi-Playback, and Timer List Pages.
  • Page 88 Operating Instructions Setting Playing List Select the items to display and the order in which to display them in the [Playback List] in the [Recorded Images] page. • Items in the [Current Display Items] list are displayed in the Playback List. •...

  • Page 89: Editing Recorded Images

    Recorded images can be edited on the [Playback Screen] of the [Recorded Images] page. You can perform the following operations. • Playback (See page 70) • File Conversion (to MPG/JPG/WAV/ASF/AVI files) (See page 90) • Copying/Deleting the Recorded Images (See page 98, 100) •...

  • Page 90: Converting The Recorded Images

    Operating Instructions 2.7.1 Converting the Recorded Images You can convert the format of a recorded image to MPG/JPG/WAV/ASF/AVI formats. Converting the Recorded Images to MPG/WAV/ASF/AVI formats [Converting one recorded image] Select the image that you want to convert in [Playback list]. •...
  • Page 91 • The save as window is displayed. Select the destination folder, enter a file name and click [Save]. • Conversion is started. • When the conversion is completed successfully, the following window is displayed. Note • The file name is set to the start time and end time of recording by default. •...
  • Page 92 Operating Instructions [Converting multiple recorded images into one file] Select the images that you want to convert in [Playback list]. • See page 89 for how to display recorded images in [Playback list]. • To select multiple images, click the images while pressing [Ctrl] key. Select the file format from the editing menu and click [Execute].
  • Page 93 Select the destination folder, enter a file name and click [Save]. • Conversion is started. • When the conversion is completed successfully, the following window is displayed. Note • The file name is set to the start time and end time+1 second of the first image by default.
  • Page 94 Operating Instructions [Converting multiple recorded images into separate files] Select the images that you want to convert in [Playback list]. • See page 89 for how to display recorded images in [Playback list]. • To select multiple images, click the images while pressing [Ctrl] key. Select the file format from the editing menu and click [Execute].
  • Page 95 Select the destination folder, and click [OK]. • Conversion is started. • When the conversion is completed successfully, the following window is displayed. Note • The file name for each selected image is set to its start time and end time+1 second.
  • Page 96 Operating Instructions Converting the Recorded Images to JPG format [Converting one recorded image] Select the image that you want to convert in [Playback list]. • See page 89 for how to display recorded images in [Playback list]. Select [Convert to JPG format] from the editing menu and click [Execute]. To specify a time frame, set start time and end time.
  • Page 97 Click [OK]. • The folder selection window is displayed. Select the destination folder, and click [OK]. • Conversion is started. • When the conversion is completed successfully, the following window is displayed. The procedure is the same as that for [Converting recorded images into MPG/ WAV/ASF/AVI files].

  • Page 98: Copying The Recorded Images

    Operating Instructions 2.7.2 Copying the Recorded Images You can extract recorded images for a specific time frame and create a new recording file. Select the image that you want to copy in [Playback list]. • See page 89 for how to display recorded images in [Playback list]. Select [Make Copy] from the editing menu and click [Execute].
  • Page 99 Operating Instructions • When copy operation is completed successfully, the following window is displayed. Note If copying is canceled, images that were copied before the cancellation are saved.

  • Page 100: Deleting The Recorded Images

    Operating Instructions 2.7.3 Deleting the Recorded Images You can delete recorded images on [Playback Screen]. Select the image that you want to delete in [Playback list]. • See page 89 for how to display recorded images in [Playback list]. Deleting the displayed image Select [Delete] from the editing menu and click [Execute].

  • Page 101: Changing The Keyword Of The Recorded Images

    Changing the Keyword of the Recorded Images You can change the keyword set to the recorded images. Select the image that you want to change the keyword in [Playback list]. • See page 89 for how to display recorded images in [Playback list]. Select [Change Keyword] from the editing menu and click [Execute].

  • Page 102: Copying Display Screens

    Operating Instructions 2.7.5 Copying Display Screens [Copy to the Clipboard] Copy image displayed in the playback page to the Clipboard. Select the image that you want to copy in [Playback List]. • See page 89 for how to display recorded images in [Playback list]. Select [Copy To The Clipboard] from the editing menu and click [Execute].
  • Page 103 On the snapshot page, click [Save]. • The save as window is displayed. Select the destination folder, enter a file name and click [Save]. Note • Clicking [Copy To The Clipboard] copies image to the Clipboard. • The clipboard is a place to temporarily save in copying or pasting data. The copied image can be used in the program such as Paint.

  • Page 104: Displaying The Recorded Image Information

    Operating Instructions 2.7.6 Displaying the Recorded Image Information You can display information about a recorded image. Select the image whose information you want to display in [Playback List]. • See page 89 for how to display recorded images in [Playback list]. Select [Recorded Image Information] from the editing menu and click [Execute].

  • Page 105: Use Remote Access Functions

    Using the recording software on a separate PC, you can view the recorded images from a Panasonic Network Camera connected to a PC (remote server) registered with the recording software. • To use remote access functions, you must install the recording software on the remote server and remote clients.
  • Page 106 To use as a remote server, you must assign an IP address or domain name in order to connect to this software. An IP address can be obtained from your provider. A domain name can be obtained by registering with the Panasonic Viewnetcam.com service.

  • Page 107: Configuring The Settings

    Configuring the Settings To use remote access functions, you must install the recording software on the remote server and remote clients. Before you can use remote access functions, you must install the recording software on your PC. Note • You must register one license for each remote server and remote client PC. •...
  • Page 108 Operating Instructions Click [Yes]. • After you restart the program, it will operate as a remote server. Setting Use Remote Access Connection Server Settings Note • Available functions differ for administrator privileges and general user privileges (see page 111). • You cannot use remote access until you configure the administrator or general user settings.
  • Page 109 Configure the following settings after installing this software on a PC to be used as a remote client. Select [Remote Access] Select the [Use Remote Access Connection] check box on the [Settings] screen. Select [Operate as a client] and click [OK]. Click [Yes].
  • Page 110 Operating Instructions [New Connection (remote client function)] Select [Remote Access] Enter the Server Address (IP address or domain name) and port number of the remote server, and then click [Connect]. • The [Remote Access Authentication] page will be displayed when the remote server connection is successful.
  • Page 111 Functions available for remote access Function name Multi-Monitoring Camera Image Change the camera layout Change the Image display format Switch page Start/stop recording Camera operations Audio mute Enable/disable Multi-Playback Playback, Stop, etc. Change the camera layout Change the Image display format Recorded Images Search Conversion...
  • Page 112 Operating Instructions Function name Operation Support (Restore Program) Operation Support (Log Analysis) Add/delete cameras Add/delete timers Import/Export *1 Indicates which functions can and cannot be on a remote server and the remote client at the same time. *2 User-specified folders cannot be searched. *3 You cannot perform file conversion, but you can download recorded images (see page 114).
  • Page 113 Delete a remote client that was registered automatically. Select [Remote Access] Select clients you want to delete on the [Client Control] page, and click [Delete]. Click [OK]. Note • You can register up to 50 remote clients. • Duplicate registration codes cannot be registered. •...
  • Page 114 Operating Instructions [Download Recorded Images (remote client function)] Download recorded images from the remote server. Select the images that you want to download in [Playback list]. • See page 89 for how to display recorded images in [Playback list]. • To select multiple images, click the images while pressing [Ctrl] key. Select the [Download] from the editing menu and click [Execute].
  • Page 115 • The save as window is displayed. Select the destination folder, enter a file name and click [Save]. Click [Start]. • Conversion will begin on the remote server. • Download will begin on the remote client. • When the download has completed successfully, the following window is displayed.
  • Page 116 Operating Instructions [Analyzing Remote Server Logs (remote client function)] During remote access, the following menus are added to the log type in the operation support page (see page 127): • System Log (server) • Operation Log 1 (server) • Operation Log 2 (server) •...

  • Page 117: Other Features

    Audio Transmission Using this software, you can transmit audio to a camera that supports transmission. Click on the toolbar. • Click , and the icon will change to • If the selected camera does not support transmission, icon returns to Audio is transmitted while •...

  • Page 118: Exporting/Importing The Camera Information

    Operating Instructions 2.9.2 Exporting/Importing the Camera Information You can import and export the setting information for cameras. The camera information can be exported for use on another PC with this software installed. Select [Window] Click [Export] or [Import]. Export button Import button [Settings] on the menu bar.
  • Page 119 Click [Export]. • The export file save window is displayed. Enter the destination file name and click [Save]. • The camera information is exported. Note BB-HNP15: Exported file extension is “h15”. BB-HNP60: Exported file extension is “def”. BB-HNP11: Exported file extension is “h11”. Click [Import].

  • Page 120: Copying Camera Images

    Operating Instructions 2.9.3 Copying Camera Images You can copy camera images to the clipboard from the multi-monitoring page. Right-click the image on the multi-monitoring page. • The menu window is displayed. Select [Copy To The Clipboard]. • This software copies the image to the clipboard. Note •...

  • Page 121: Deleting The Registered Cameras From The List

    Deleting the Registered Cameras from the List When you delete a camera, you can choose whether or not the camera’s recorded images are deleted. Select [Window] Select the camera to delete. Click [Delete Camera]. Select the camera to delete. Delete Camera button To delete the recorded images, click [Delete recorded Images].
  • Page 122 Operating Instructions • A deletion mark is displayed on the icon of the camera item. Click [OK] or [Apply]. • If you click [OK], [Settings] page will close. If you want to delete another camera, click [Apply]. Note • If you click [Do not delete recorded images], the recorded images are not deleted even after the camera is deleted.

  • Page 123: Deleting The Timer Setting

    Deleting the Timer Setting You can delete timer settings. Select [Window] Select the timer to delete. Click [Delete Timer]. Select the timer to delete. • The following confirmation window will be displayed. [Settings] on the menu bar. Delete Timer button Operating Instructions...
  • Page 124 Operating Instructions Click [OK]. • A deletion mark is displayed on the icon of the timer item (see page 44). Click [OK] or [Apply]. • If you click [OK], [Settings] page will close. If you want to delete another timer, click [Apply].

  • Page 125: Checking The Recording Capacity And Remaining Time

    Checking the Recording Capacity and Remaining Time If you set the recording capacity limit, you can confirm the recording capacity and the amount of space used for individual cameras. Select [Window] Select [Preferences] • The display of this page will differ depending on whether you have limited the recording capacity for the destination drive or for individual cameras.
  • Page 126 Operating Instructions When you have set a limit for the recording capacity for the individual cameras (see page 26) Displays the combined size of the recording capacity limit for individual cameras and the capacity for the rest of the destination drive. Displays the recording capacity limit for each individual camera, and the guaranteed free space for the destination...

  • Page 127: Executing Restore Program And Log Analysis

    Executing Restore Program and Log Analysis You can execute the restore program and log analysis. Executing the restore program optimizes recorded images and deletes the recorded images of deleted cameras. Select [Window] Select [Preferences] Click [Execute Restore Program] at the [Operation Support] page. Click [OK].
  • Page 128 Operating Instructions Select the destination folder to restore and select the option that you want to perform, then click [Start Restoring]. • If you clicked [Do not delete recorded images] when you deleted a camera, the recorded images will not have been deleted (see page 121). If you select [Delete all images from the deleted camera] and click [Start Restoring], all the recorded images from deleted cameras will be deleted.
  • Page 129 Executing log analysis By executing log analysis, you can display the name, date, cause and solutions for cameras in which an error occurred. Select [Window] Select [Preferences] Select the date of the logs to analyze, log type, camera name and timer name. Click [Executing Log Analysis].
  • Page 130 Operating Instructions • Displays the analysis results. If you select a log from the log list, the error contents and the measures taken will be displayed. Log list Analysis result are displayed.

  • Page 131: Specifications

    The recommended number of cameras that you can register, monitor and record simultaneously differs depending on the specifications of your computer. See Table 1 (see page 132) and Table 2 (see page 133) for details. Note • Table 1 shows the required specifications for a PC when using the BB-HCM515A network camera with the following settings: Image quality: Standard;...
  • Page 132 Operating Instructions Table 1...
  • Page 133 Operating Instructions Table 2...

  • Page 134: Troubleshooting

    Operating Instructions 2.11 Troubleshooting Problem The camera image is not displayed. "Register the license key." is displayed on the multi- monitoring page. Cause and Remedy • The camera is not powered up. → Turn the camera on. • The camera IP address is incorrect. →...
  • Page 135 Problem Timer recording is not working. You cannot pan or tilt the camera. This software is unstable or does not work. The audio cannot be listened during monitoring. Audio cannot be listened while viewing recorded images of the camera with audio.

  • Page 136: Error Message List

    Operating Instructions 2.12 Error Message List License Registration Message License registration is complete. The registration information was incorrect. Check the registration code and license key and try again. Enter "Registration Code". Enter "License Key". Preferences Message Basic Settings Enter a number in one-byte character in "Guaranteed Destination Hard Disk Space".
  • Page 137 Message Set Destination Recording Capacity Limit in the range of 1 GB to *** GB (Drive capacity - Guaranteed Destination Hard Disk Space). “Limit the recording capacity” is set for each camera. Do you want to disable these settings and enable the "Limit the destination recording capacity"...
  • Page 138 Operating Instructions Message Enter English one-byte character in "Proxy User Name". Enter English one-byte character in "Proxy Password". Do you apply the proxy settings to all cameras? But IPv6 address cameras are excepted. "Port" is already set on the proxy server settings.
  • Page 139 Message The aspect ratio is incorrect. Enlarged cells may not overlap. This color has already been set. Select a different color. Multi-Playback This color has already been set. Select a different color. Recorded Images This color has already been set. Select a different color.
  • Page 140 Operating Instructions Camera Settings Message Camera Settings Enter a number in one-byte character in "Port". Enter "Camera Name". Enter "Camera Address". Enter English one-byte character in "Camera Address". "Port" should be between 1 and 65535. Enter English one-byte character in "User Name". Enter English one-byte character in "Password".
  • Page 141 Message Connection to the camera cannot be confirmed. The IP address, port number, proxy settings may be incorrect. Do you save them? Connection to the camera could not be confirmed. The IP address, port number, or proxy settings may be incorrect. Check your settings and try again.
  • Page 142 Operating Instructions Message The MPEG-4 format cannot be used with the recording frequency or alarm/sensor recording settings. Disable the recording frequency and alarm/sensor recording settings first, then select the MPEG-4 format. The selected camera does not support audio. Set the Recording Setting to [Image Only].
  • Page 143 Message Recording Capacity Limit Enter a number in one-byte character in "Recording Capacity Limit". Enter "Recording Capacity Limit". • The Recording Capacity space was blank. "Recording Capacity Limit" should be between 100 and 500000. Set "Recording Capacity Limit" in the range of XXX MB to XXX MB (Drive capacity - Guaranteed Destination Hard Disk Space).
  • Page 144 Operating Instructions Message Timer Setting Enter "Timer Name". Select a day of the week. "Timer Name" should be 24 characters or less. The recording frequency on the image setting is specified. Set "Before detected" and "After detected" setting longer than the recording frequency setting.
  • Page 145 Message No matching images were found. Conversion/Copying "Start Time" should be within the recording time. Set the "Start Time" so that it comes before the End Time. Set the "End Time" so that it comes after the Start Time. "End Time" should be within the recording time.
  • Page 146 Operating Instructions Message The data could not be converted to WAV format. The recorded images do not have any audio data. To use this feature, license registration is essential. Perform license registration. The copy operation was canceled. • You clicked cancel button while copying the Conversion has completed successfully.
  • Page 147 Message Change the keyword "Keyword1" should be 40 characters or less. "Keyword2" should be 40 characters or less. Snapshot A snapshot writing error has occurred. Playback No checked recorded images were found. Check the recorded images to play. The current minute of the recording images cannot be played.
  • Page 148 Operating Instructions Message Record The receiving frame rate from the camera is low and cannot keep the recording frequency. Recording has not been stopped, but the recorded images will not match to the recording frequency setting. This message will be displayed again in the same occasion.
  • Page 149 Message Recording has stopped because either there is insufficient free disk space or the disk cannot be written Confirm that there is sufficient free space on the save destination disk and that the save destination folder is in a writable condition, then try recording again.
  • Page 150 Operating Instructions Message Exporting failed. The number of registered cameras reached the maximum of ** cameras, so importing was canceled. "****" = The number of registered cameras (1 or 64) Other Errors Message The total size of the recording capacity limit and the guaranteed hard disk space is larger than the capacity of the destination drive.
  • Page 151 Message The file could not be found. PDF related applications could not ® be found. Install Adobe The web browser could not be started. Start the web browser and access the following URL. http://*** • "***"=Camera Address Specify a local drive. Although mapping this folder to a network drive allows you to specify this folder, the program may not be...
  • Page 152 Operating Instructions Message The folder path exceeds 100 Characters. Specify a path that is under 100 Characters. [Current Destination Folder] • "***"=Destination Folder There is no access right to the specified folder. Check the folder. Remote Access Message Enter “Server Address”. Enter “Port”.
  • Page 153 Message Enter a number in one-byte character in "Port". Failed to connect. Access authentication can not be done. Confirm the user name and password. The server connection is closed. Do you want to reconnect? The number of connections has exceeded the limit. Wait for a moment and try again.
  • Page 154 Operating Instructions Message The server is busy. Wait for a moment and then try again. Cause and Remedy • When performing a specific action (e.g., navigation), the server cannot respond to other requests. (Remote client, Remote server) → Follow the instruction message.

  • Page 155: Default Setting List

    2.13 Default Setting List Preferences Basic Settings Proxy Server Settings Multi- Monitoring Items Destination Folder Destination Hard Disk Space Limit the destination recording capacity Operation when recording capacity reached a limit Destination Recording Capacity Limit Connection method to the camera Use a proxy server Proxy Server Address Port...
  • Page 156 Operating Instructions Preferences Multi- Monitoring Multi- Playback Items Set the transparency level Transparency Focus and selected frame width Focus frame color Selected frame color Text color Display the camera name Display the frame rate Specify the frame rate Adjust the monitoring refresh rate when the CPU is highly loaded Playback Screen Layout...
  • Page 157 Preferences Recorded Images Navigation Operation Support Items Recording mode colors for graphics on the Recorded Images, Multi-Playback, and Timer List Pages Normal Recording Motion Detection Recording Alarm/Sensor Recording Playback Options Playing List Display unit Execute Restore Program Restoration Target Folder Delete all images from the deleted camera.
  • Page 158 Operating Instructions Settings Camera Settings Image Settings Recording Capacity Limit Motion Detection Items Enable/Disable Camera Name Comment Camera Address Port User Name Password Use a proxy server Data Format Resolution Image Quality Recorded Frequency Audio Recording Settings Calculated disk capacity to record Limit the recording capacity - Operation when the...
  • Page 159 Settings Alarm/ Sensor Detection Commands Keyword Timer list Timer Settings Items Set the Alarm1/Sensor Recording Alarm enable condition Before detected/After detected Executing Commands for Detection Set the Alarm2 Recording Alarm enable condition Before detected/After detected Executing Commands for Detection Commands for Camera External Output Settings Optional Command Controlling Command...
  • Page 160 Operating Instructions Exporting/ Export Importing Import Window Multi- Monitoring Multi- Playback Recorded images Items Destination folder File name File type Destination folder File name File type Focus Focus Searched Target Time Period Setting Time Period Weekly Setting Recording Mode Recording Trigger Keyword Display timelines as chart Time Unit...
  • Page 161 Window Recorded images Remote Access Settings Items Playback List Selection Playback Screen Use Remote Access Connection Server Settings Port Admin User Name Admin Password User Name User Password Operating Instructions Default top line The still image at the start time of the selected image is displayed on the playback screen.
  • Page 162 Symptom Send the unit to an authorized servicenter, prepaid and adequately insured. Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products. Operating Instructions is subject to change without notice.

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