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Customer Services Directory; Limited Warranty - Panasonic CY-TUN153U Operating Instructions Manual

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Customer Services Directory

U.S.A.
7
Obtain Product Information and Operating Assistance;
locate your nearest Dealer or Servicenter; purchase
Parts and Accessories; or make Customer Service and
Literature requests by visiting our Web Site at:
http://www.panasonic.com/support
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm;
Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users,
TTY: 1-877-833-8855
Accessory Purchases:
Purchase Parts, Accessories and Instruction Books online
for all Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
npcparts@panasonic.com
You may also contact us directry at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday-Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American
Express, and Personal Checks)
For hearing or speech impaired TTY users,
TTY: 1-886-605-1277
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
Panasonic Sales Company
Factory Servicenter:
Ave. 65 de infantería, Km. 9.5, San Gabriel Industrial Park,
Carolina, Puerto Rico 00985
Phone (787) 750-4300, Fax (787) 768-2910
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CY-TUN153U
CANADA
WARRANTY SERVICE
FOR PRODUCT OPERATION ASSISTANCE, please contact:
Our Customer Care Centre:
Telephone #:
(905) 624-5505
1-800 #:
1-800-561-5505
Fax #:
(905) 238-2360
Email link:
"Contact Us" on www.panasonic.ca
FOR PRODUCT REPAIRS, please locate your nearest
Authorized Servicentre at www.panasonic.ca:
Link : "Servicentres™ locator" under "Customer support"
Panasonic Factory Service:
Vancouver
Toronto
Panasonic Canada Inc.
Panasonic Canada Inc.
12111 Riverside Way
5770 Ambler Drive
Richmond, BC V6W 1K8
Mississauga, ON L4W 2T3
Tel: (604) 278-4211
Tel: (905) 624-8447
Fax: (604) 278-5627
Fax: (905) 238-2418
IF YOU SHIP THE PRODUCT TO A SERVICENTRE
Carefully pack and send prepaid, adequately insured and
preferably in the original carton.
Include details of the defect claimed, and proof of date of
original purchase.

Limited Warranty

U.S.A.
PANASONIC CONSUMER ELECTRONICS COMPANY,
DIVISION OF PANASONIC CORPORATION OF AMERICA
One Panasonic Way, Secaucus, New Jersey 07094
PANASONIC SALES COMPANY,
DIVISION OF PANASONIC PUERTO RICO, INC.
Ave. 65 de infanteria, Km. 9.5, San Gabriel Industrial Park
Carolina, Puerto Rico 00985
PANASONIC AUTO PRODUCTS LIMITED WARRANTY
LIMITED WARRANTY COVERAGE
If your product does not work properly because of a defects in materials
and workmanship.
Panasonic Consumer Electronics Company or Panasonic Sales Company
(collectively referred to as "the warrantor") will, for the length of the
period indicated in the chart below, which starts with the date of original
purchase ("warranty period"), at its option either (a) repair your product
with new or refurbished parts, or (b) replace it with a new or refurbished
product. The decision to repair or replace will be made by the warrantor.
Categories
Parts
Labor
Audio Components (except items listed
One (1) Year
One (1) Year
below)
MXE Series Audio Components (except items
Two (2) Years
Two (2) Years
listed below)
Speakers
One (1) Year
Not Applicable
Accessories (in exchange for defective items) Ninety (90) Days
Not Applicable
During the "Labor" warranty period, there will be no charge for labor.
During the "Parts" warranty period, there will be no charge for parts.
You must carry in or mail in your product during the warranty period.
If non-rechargeable batteries are included, they are not warranted. This
warranty only applies to products purchased and serviced in the United
States or Puerto Rico. This warranty is extended only to the original
purchaser of a new product which was not sold "as is". A purchase receipt
or other proof of the original purchase date is required for warranty
service.
CARRY-IN OR MAIL-IN SERVICE
For Carry-In or Mail-In Service in the United States, call 1-800-211-PANA
(7262) or visit
Panasonic Web Site: http://www.panasonic.com
For assistance in Puerto Rico, call Panasonic Sales Company
(787)-750-4300 or fax (787)-768-2910.
LIMITED WARRANTY LIMITS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials and
workmanship, and DOES NOT COVER normal wear and tear or cosmetic
damage. The warranty ALSO DOES NOT COVER damages which occurred
during shipment, failures which are caused by products not supplied
by the warrantor, failures which result from accident, misuse, abuse,
neglect, mishandling, misapplication, alteration, faulty installation, set-up
adjustment, maladjustment of consumer control, improper maintenance,
improper antenna, inadequate signal reception or pickup, power line
surge, improper voltage supply, lightning, modifi cation, commercial use
(such as use in hotels, offi ces, restaurants, or other business uses) or
rental use of the product, or service by anyone other than the technician
form Factory Servicenter or other authorized service centers, or damage
that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
"LIMITED WARRANTY COVERAGE". THE WARRANTOR IS NOT LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS WARRANTY. (As examples, this excludes damages for lost time,
cost of having someone remove or re-install an installed unit if applicable,
travel to and from the sevicer, and loss of media, date or other memory
contents. The items listed are not exclusive, but are for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY
OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED
WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty
lasts, so the exclusions may not apply to you.
This warranty gives you specifi c legal rights and you may also have
other rights which vary from state to state. If a problem with this product
develops during or after the warranty period, you may contact your dealer
or Servicenter. If the problem is not handled to your satisfaction, then
write to the warrantor's Consumer Affairs Department at the addresses of
the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY ARE YOUR RESPONSIBILITY.
Customer's Record
Model
No.
Serial
No.
Dealer's
No.
Code
No.
Dealer's
Address
Date of
Purchase
CANADA
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga Ontario L4W 2T3
PANASONIC PRODUCT LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in
materials and workmanship and agrees to remedy any such defect for a
period as stated below from the date of original purchase.
CAR AUDIO PRODUCT – ONE (1) YEAR, PARTS AND LABOUR
(The labour to install or remove the product is not warranted)
LIMITATIONS AND EXCLUSIONS
This warranty does not apply to products purchased outside Canada or to
any product which has been improperly installed, subjected to usage for
which the product was not designed, misused or abused, damaged during
shipping, or which has been altered or repaired in any way that affects the
reliability or detracts from the performance, nor does it cover any product
which is used commercially. Dry cell batteries are also excluded from
coverage under this warranty.
This warranty is extended to the original end user purchaser only. A
purchase receipt or other proof of the original purchase date is required
before warranty service is performed.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES.
In certain instances, some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages, or the exclusion of
implied warranties, so the above limitations and exclusions may not be
applicable.
CY-TUN153U
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