COLOR LASERJET ENTERPRISE CM4540
MFP SERIES

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   Summary of Contents for HP COLOR LASERJET ENTERPRISE CM4540

  • Page 1: User Guide

    COLOR LASERJET ENTERPRISE CM4540 MFP SERIES User Guide...

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    HP Color LaserJet Enterprise CM4540 MFP Series User Guide...

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    ENERGY STAR and the ENERGY STAR The information contained herein is subject mark are registered U.S. marks. to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 5: Conventions Used In This Guide

    Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product.

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    Conventions used in this guide ENWW...

  • Page 7: Table Of Contents

    Table of contents 1 Product basics ..............................1 Product comparison ..........................2 Serial number and model number location ................... 3 Control-panel layout ..........................4 Home screen ............................5 Buttons on the touchscreen ........................7 Control-panel help system ........................8 2 Control panel menus ............................9 Navigate the Administration menu .....................

  • Page 8: Table Of Contents

    Adjust color ............................64 Automatic ........................... 64 Print in Grayscale ......................64 Manual color adjustment ....................65 Manual color options ..................65 Use the HP EasyColor option for Windows ............... 66 6 Copy ................................67 Use copy functions ..........................68 ENWW...

  • Page 9: Table Of Contents

    Supported protocols ......................73 8 Manage and maintain ........................... 75 Use the HP Embedded Web Server ....................76 Open the HP Embedded Web Server by using a network connection ......76 Features ..........................77 Information tab ....................77 General tab ....................... 77 Copy/Print tab ....................

  • Page 10: Table Of Contents

    Appendix B Service and support ......................... 125 Hewlett-Packard limited warranty statement ..................126 HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ....127 Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement ......128 Data stored on the print cartridge ..................... 129 End User License Agreement ......................

  • Page 11: Table Of Contents

    Ozone production ......................141 Power consumption ......................141 Paper use ........................141 Plastics ..........................141 HP LaserJet print supplies ....................141 Return and recycling instructions ..................142 United States and Puerto Rico ................ 142 Multiple returns (more than one cartridge) ........142 Single returns .................

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    Index ................................. 155 ENWW...

  • Page 13: Product Basics

    Product basics ● Product comparison ● Serial number and model number location ● Control-panel layout ● Home screen ● Buttons on the touchscreen ● Control-panel help system ENWW...

  • Page 14: Product Comparison

    CC420A This model has the same features as the CM4540 MFP model, with the following differences: ● HP 3 x 500-sheet Paper Feeder (Trays 3, 4, and 5) and stand (increases the total input capacity to 2100 pages) ● HP 900-sheet 3-bin Stapling Mailbox (replaces the 500-sheet output bin) ●...

  • Page 15: Serial Number And Model Number Location

    Serial number and model number location The model number and serial number are listed on an identification label located on the back of the product. The serial number contains information about the country/region of origin, the product version, production code, and the production number of the product. Model name Model number CM4540 MFP...

  • Page 16: Control-panel Layout

    Control-panel layout Hardware integration port Area for adding third-party security devices Touchscreen graphical display Use the touchscreen to open and set up all product functions. Brightness-adjustment button Use this button to increase or decrease the brightness of the touchscreen display. Numeric keypad Use this area to specify the number of copies and other numeric values.

  • Page 17: Home Screen

    NOTE: Depending on how the product has been configured, the features that appear on the home screen can vary. HP LaserJet DDMMYYYY 00.00 AM Features Depending on how the product is configured, the features that appear in this area can include any of the following items: ●...

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    Network Address Touch the Network Address button to find information about the network connection. NOTE: Depending on the product configuration, this button might not appear. Date and time The current date and time appear here. You can select the format that the product uses to show the date and time, for example 12-hour format or 24-hour format.

  • Page 19: Buttons On The Touchscreen

    Buttons on the touchscreen The status line on the touchscreen provides information about the product status. Various buttons can appear in this area. The following table describes each button. Home button. Touch the home button to go to the Home screen from any other screen. Start button.

  • Page 20: Control-panel Help System

    Control-panel help system The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help button in the upper-right corner of the screen. For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in the menu.

  • Page 21: Control Panel Menus

    Control panel menus ● Navigate the Administration menu ● Print information pages ENWW...

  • Page 22: Navigate The Administration Menu

    Administration menu. Use the HP Embedded Web Server for more advanced product setup. To open the HP Embedded Web Server, enter the product IP address or host name in the address bar of a Web browser. Chapter 2 Control panel menus...

  • Page 23: Print Information

    Print information pages Information pages provide details about the product and its current configuration. Use the following procedures to print commonly used information pages. Print the Administration Menu Map report Administration Menu Map report presents the entire structure of the Administration menu so you can identify how to navigate to any option.

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    Chapter 2 Control panel menus ENWW...

  • Page 25: Paper And Print Media

    Paper and print media ● Understand paper use ● Change the printer driver to match the paper type and size in Windows ● Supported paper sizes ● Supported paper types ● Load paper trays ● Configure trays ● Select an output bin (fskm models only) ENWW...

  • Page 26: Understand Paper Use

    For best results, use only HP-brand paper and print media designed for laser printers or multiuse. Do not use paper or print media made for inkjet printers. Hewlett-Packard Company cannot recommend the use of other brands of media because HP cannot control their quality.

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    HP paper that has been approved for use in this product. ● ● Glossy or coated paper...

  • Page 28: Change The Printer Driver To Match The Paper Type And Size In Windows

    Change the printer driver to match the paper type and size in Windows On the File menu in the software program, click Print. Select the product, and then click the Properties or Preferences button. Click the Paper/Quality tab. Select a size from the Paper size drop-down list. Select a paper type from the Paper type drop-down list.

  • Page 29: Supported Paper Sizes

    Supported paper sizes NOTE: To obtain best results, select the correct paper size and type in the printer driver before printing. Table 3-1 Supported paper and print media sizes Size and dimensions Tray 1 Tray 2 Optional Trays 3, Automatic duplex 4, and 5 printing Letter...

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    Table 3-1 Supported paper and print media sizes (continued) Size and dimensions Tray 1 Tray 2 Optional Trays 3, Automatic duplex 4, and 5 printing B6 (JIS) 128 x 182 mm (5.03 x 7.16 in) 195 x 270 mm (7.67 x 10.62 in) 184 x 260 mm (7.24 x 10.23 in) 197 x 273 mm (7.75 x 10.74 in) Postcard (JIS)

  • Page 31: Supported Paper Types

    Opaque film Trays 2, 3, 4, and 5 can print on this paper in some circumstances, but HP does not guarantee results. The product can automatically print on both sides for this paper type in some circumstances, but HP does not guarantee results.

  • Page 32: Load Paper Trays

    Load paper trays Tray and bin capacity Tray or bin Paper type Specifications Quantity Tray 1 Paper Range: Maximum stack height: 10 mm (0.39 in) 60 g/m (16 lb) bond to 216 g/m Equivalent to 100 sheets of (58 lb) bond 75 g/m (20 lb) bond Envelopes...

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    NOTE: Trays 2, 3, 4, and 5 can print on bond paper heavier than 220 g/m (59 lb) in some circumstances, but HP does not guarantee results. ENWW Load paper trays...

  • Page 34: Paper Orientation For Loading Trays

    Paper orientation for loading trays If you are using paper that requires a specific orientation, load it according to the information in the following tables. NOTE: Alternative Letterhead Mode Image Rotation settings affect the way you load letterhead or preprinted paper. The following information depicts the default setting. Paper orientation for loading Tray 1 Paper type Image orientation...

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    Paper type Image orientation Duplex mode How to load paper Prepunched Portrait or landscape 1- or 2-sided printing Holes toward the back of the product Envelopes Landscape 1-sided printing Face down Short edge of the envelope Top edge toward the front of the product feeding into the product Portrait 1-sided printing...

  • Page 36: Paper Orientation For Loading Tray 2 Or Trays 3, 4, And 5

    Paper orientation for loading Tray 2 or Trays 3, 4, and 5 Paper type Image orientation Duplex mode How to load paper Preprinted or letterhead Portrait 1-sided printing Face up Top edge at the left side of the tray Automatic 2-sided printing Face down Top edge at the left side of the tray Landscape...

  • Page 37: Load Tray

    Load Tray 1 CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing. Open Tray 1. Fold out the tray extension to support the paper and set the side guides to the correct width. ENWW Load paper trays...

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    Load paper in the tray. Make sure the stack fits under the tabs on the guides and does not exceed the load-level indicators. Adjust the side guides so that they lightly touch the paper stack but do not bend it. Chapter 3 Paper and print media ENWW...

  • Page 39: Load Tray 2 And Optional Trays 3, 4, And 5 With Standard-size Paper

    Load Tray 2 and optional Trays 3, 4, and 5 with standard-size paper Open the tray. NOTE: Do not open the tray while it is in use. Adjust the paper-length and paper-width guides by squeezing the adjustment latches and sliding the guides to the size of the paper being used.

  • Page 40: Load Tray 2 And Optional Trays 3, 4, And 5 With Custom-size Paper

    Close the tray. The control panel shows the tray’s paper type and size. If the configuration is not correct, follow the instructions on the control panel to change the size or type. Load Tray 2 and optional Trays 3, 4, and 5 with custom-size paper Open the tray.

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    Adjust the paper-length and paper-width guides by squeezing the adjustment latches and sliding the guides to the size of the paper being used. Load paper into the tray. Check the paper to verify the guides lightly touch the stack, but do not bend it.

  • Page 42: Configure Trays

    Configure trays The product automatically prompts you to configure a tray for type and size in the following situations: ● When you load paper into the tray ● When you specify a particular tray or paper type for a print job through the printer driver or a software program and the tray is not configured to match the print-job’s settings NOTE: The prompt does not appear if you are printing from Tray 1, and it is configured for the...

  • Page 43: Auto-sense Settings

    After it has picked up paper from the tray, the product can detect overhead transparencies, paper weight, and gloss level. For more control, select a specific paper type in the job or configure the tray for a specific paper type. Auto-sense settings Full sensing (Tray 1 only) For each sheet of paper that it picks up from the tray, the product detects light...

  • Page 44: Select An Output Bin (fskm Models Only)

    Select an output bin (fskm models only) You can configure the product to use different output bins for printing, copying, and faxing. NOTE: You can also configure the product to sort jobs according to the username associated with each job, or to stack all jobs from the lower bin to the upper bin. Upper-Left Bin Middle-Left Bin Lower-Left Bin...

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    To configure the bin for copy jobs, open these menus, and then select a bin from the list of options. ● Copy Settings ● Output Bin To configure the bin for printing incoming faxes, open these menus: ● Fax Settings ●...

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    Chapter 3 Paper and print media ENWW...

  • Page 47: Print Tasks

    Print tasks ● Cancel a print job with Windows ● Print with Windows ● Additional print tasks with Windows ENWW...

  • Page 48: Cancel A Print Job With Windows

    Cancel a print job with Windows NOTE: If the print job is too far into the printing process, you might not have the option to cancel it. If the print job is currently printing, cancel it by following this procedure: Press the Stop button on the control panel.

  • Page 49: Print With Windows

    Print with Windows Open the printer driver with Windows On the File menu in the software program, click Print. Select the product, and then click the Properties or Preferences button. ENWW Print with Windows...

  • Page 50: Get Help For Any Printing Option With Windows

    Get help for any printing option with Windows Click the Help button to open the online Help. Change the number of print copies with Windows On the File menu in the software program, click Print. Select the product, and then select the number of copies. Chapter 4 Print tasks ENWW...

  • Page 51: Save Custom Print Settings For Reuse With Windows

    Save custom print settings for reuse with Windows Use a printing shortcut with Windows On the File menu in the software program, click Print. Select the product, and then click the Properties or Preferences button. ENWW Print with Windows...

  • Page 52: Create Printing Shortcuts

    Click the Printing Shortcuts tab. Select one of the shortcuts, and then click the OK button. NOTE: When you select a shortcut, the corresponding settings change on the other tabs in the printer driver. Create printing shortcuts On the File menu in the software program, click Print.

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    Select the product, and then click the Properties or Preferences button. Click the Printing Shortcuts tab. Select an existing shortcut as a base. NOTE: Always select a shortcut before adjusting any of the settings on the right side of the screen. If you adjust the settings and then select a shortcut, all your adjustments are lost.

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    Select the print options for the new shortcut. Click the Save As button. Type a name for the shortcut, and click the OK button. Chapter 4 Print tasks ENWW...

  • Page 55: Improve Print Quality With Windows

    Improve print quality with Windows Select the page size with Windows On the File menu in the software program, click Print. Select the product, and then click the Properties or Preferences button. Click the Paper/Quality tab. Select a size from the Paper size drop-down list. Select a custom page size with Windows On the File menu in the software program, click Print.

  • Page 56: Print On Both Sides (duplex) With Windows

    Print on both sides (duplex) with Windows On the File menu in the software program, click Print. Select the product, and then click the Properties or Preferences button. Chapter 4 Print tasks ENWW...

  • Page 57: Print Multiple Pages Per Sheet With Windows

    Click the Finishing tab. Select the Print on both sides check box. Click the OK button to print the job. Print multiple pages per sheet with Windows On the File menu in the software program, click Print. ENWW Print with Windows...

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    Select the product, and then click the Properties or Preferences button. Click the Finishing tab. Chapter 4 Print tasks ENWW...

  • Page 59: Select Page Orientation With Windows

    Select the number of pages per sheet from the Pages per sheet drop-down list. Select the correct Print page borders, Page order, and Orientation options. Select page orientation with Windows On the File menu in the software program, click Print. ENWW Print with Windows...

  • Page 60

    Select the product, and then click the Properties or Preferences button. Click the Finishing tab. In the Orientation area, select the Portrait or Landscape option. To print the page image upside down, select the Rotate by 180 degrees option. Chapter 4 Print tasks ENWW...

  • Page 61: Additional Print Tasks With Windows

    Additional print tasks with Windows Print colored text as black (grayscale) with Windows On the File menu in the software program, click Print. Select the product, and then click the Properties or Preferences button. Click the Advanced tab. Expand the Document Options section. Expand the Printer Features section.

  • Page 62: Print On Preprinted Letterhead Or Forms With Windows

    Print on preprinted letterhead or forms with Windows On the File menu in the software program, click Print. Select the product, and then click the Properties or Preferences button. Click the Paper/Quality tab. Chapter 4 Print tasks ENWW...

  • Page 63

    From the Paper type drop-down list, click the More... option. Expand the list of Type is: options. ENWW Additional print tasks with Windows...

  • Page 64: Print On Special Paper, Labels, Or Transparencies

    Expand the list of Other options. Select the option for the type of paper you are using, and click the OK button. Print on special paper, labels, or transparencies On the File menu in the software program, click Print. Chapter 4 Print tasks ENWW...

  • Page 65

    Select the product, and then click the Properties or Preferences button. Click the Paper/Quality tab. From the Paper type drop-down list, click the More... option. ENWW Additional print tasks with Windows...

  • Page 66

    Expand the list of Type is: options. Expand the category of paper types that best describes your paper. NOTE: Labels and transparencies are in the list of Other options. Select the option for the type of paper you are using, and click the OK button. Chapter 4 Print tasks ENWW...

  • Page 67: Print The First Or Last Page On Different Paper With Windows

    Print the first or last page on different paper with Windows On the File menu in the software program, click Print. Select the product, and then click the Properties or Preferences button. Click the Paper/Quality tab. ENWW Additional print tasks with Windows...

  • Page 68

    In the Special pages area, click the Print pages on different paper option, and then click the Settings button. In the Pages in document area, select either the First or Last option. Select the correct options from the Paper source and Paper type drop-down lists. Click the Add button.

  • Page 69: Create A Booklet With Windows

    If you are printing both the first and last pages on different paper, repeat steps 5 and 6, selecting the options for the other page. Click the OK button. Create a booklet with Windows On the File menu in the software program, click Print.

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    Select the product, and then click the Properties or Preferences button. Click the Finishing tab. Chapter 4 Print tasks ENWW...

  • Page 71: Select Output Options With Windows (fskm Models Only)

    Select the Print on both sides check box. In the Booklet layout drop-down list, click the Left binding or Right binding option. The Pages per sheet option automatically changes to 2 pages per sheet. Select output options with Windows (fskm models only) Select an output bin with Windows On the File menu in the software program, click Print.

  • Page 72

    Select the product, and then click the Properties or Preferences button. Click the Output tab. In the Output Bin Options area, select a bin from the Bin drop-down list. Chapter 4 Print tasks ENWW...

  • Page 73: Select Staple Options With Windows

    Select staple options with Windows On the File menu in the software program, click Print. Select the product, and then click the Properties or Preferences button. ENWW Additional print tasks with Windows...

  • Page 74

    Click the Output tab. In the Output Options area, select an option from the Staple drop-down list. Chapter 4 Print tasks ENWW...

  • Page 75: Color:

    Color ● Adjust color ENWW...

  • Page 76: Adjust Color

    Adjust color Manage color by changing the settings on the Color tab (Windows) or the Color Options or Color/ Quality Options menu (Mac) in the printer driver. Automatic Setting color options to the default or Automatic setting typically produces the best possible print quality for color documents.

  • Page 77: Manual Color Adjustment

    To open the manual color adjustment options, follow one of these procedures: ● Windows: From the Color tab, click the HP EasyColor check box to clear it, click the Manual button, and then click the Settings button. ●...

  • Page 78: Use The Hp Easycolor Option For Windows

    The images on the right show the enhancements that result from using the HP EasyColor option. The HP EasyColor option is enabled by default in the HP PCL 6 printer driver, so you do not need to make manual color adjustments. To disable the option so you can manually adjust the color settings, open the Color tab, and click the HP EasyColor check box to clear it.

  • Page 79: Copy

    Copy ● Use copy functions ENWW...

  • Page 80: Use Copy Functions

    Use copy functions Copy Use the scanner glass to make as many as 9999 copies of small, lightweight paper (less than 60 g/m or 16 lb) or heavy paper (more than 105 g/m or 28 lb). This includes paper such as receipts, newspaper clippings, photographs, old documents, worn documents, and books.

  • Page 81: Reduce Or Enlarge A Copy Image

    Reduce or enlarge a copy image From the Home screen, touch the Copy button. Touch the Reduce/Enlarge button. Select one of the predefined percentages, or touch the Scaling field and type a percentage between 25 and 400. Touch the button. You can also select these options: ●...

  • Page 82

    Chapter 6 Copy ENWW...

  • Page 83: Scan And Send Documents

    Scan and send documents ● Use scan/send functions ● Send to e-mail ENWW...

  • Page 84: Use Scan/send Functions

    Use scan/send functions The product offers the following scan and send features: ● Scan and send documents to one or more e-mail addresses. ● Scan and save files to a folder on your network. ● Scan and save files to a USB flash drive. ●...

  • Page 85: Send To E-mail

    The product supports LDAP, but a connection to an LDAP server is not required in order for the product to be able to send to e-mail. NOTE: If you need to change the LDAP settings, you must change them by using the HP Embedded Web Server. ENWW Send to e-mail...

  • Page 86

    Chapter 7 Scan and send documents ENWW...

  • Page 87: Manage And Maintain

    Manage and maintain ● Use the HP Embedded Web Server ● Use HP Web Jetadmin software ● Manage supplies and accessories ● Replacement instructions ● Clean the product ● Product updates ENWW...

  • Page 88: Use The Hp Embedded Web Server

    ● View and change network configuration. To use the HP Embedded Web Server, you must have Microsoft Internet Explorer 5.01 or later or Netscape 6.2 or later for Windows, Mac OS, and Linux (Netscape only). Netscape Navigator 4.7 is required for HP-UX 10 and HP-UX 11. The HP Embedded Web Server works when the product is connected to an IP-based network.

  • Page 89: Features

    Shows the information found on the configuration page. Event Log Page Shows a list of all product events and errors. Use the HP Instant Support link (in the Other Links area on all HP Embedded Web Server pages) to connect to a set of dynamic Web pages that help you solve problems.

  • Page 90: Copy/print Tab

    Home screen on product control panel. Troubleshooting Obtain information that helps you solve problems with the product. NOTE: This link opens the HP Embedded Web Server Troubleshooting tab. Copy/Print tab Table 8-3 HP Embedded Web Server Copy/Print tab Menu...

  • Page 91: Fax Tab

    You can also export e-mail, fax, or user records from the product into a file on your computer. You can then use this file as a data backup, or you can use it to import the records onto another HP product. ENWW...

  • Page 92: Security Tab

    Security tab Table 8-6 HP Embedded Web Server Security tab Menu Description General Security Configure an administrator password so you can restrict access to certain features on the product. Enable or disable the Host USB port on the control panel or the USB connectivity port on the formatter for printing directly from a computer.

  • Page 93

    Connects to the support site for the product, from which you can search for help regarding various topics. HP Instant Support Connects you to the HP Web site to help you find solutions to product problems. ENWW Use the HP Embedded Web Server...

  • Page 94: Use Hp Web Jetadmin Software

    The HP Web Jetadmin software can automatically notify you when new plug-ins are available. On the Product Update page, follow the directions to automatically connect to the HP Web site and install the latest device plug-ins for your product.

  • Page 95: Manage Supplies And Accessories

    The product can print faxes without interruption when it passes the Very Low threshold if you select Continue option for color and black cartridges, but print quality might degrade. Once an HP supply has reached Very Low, HP’s premium Protection Warranty on that supply has ended. ENWW...

  • Page 96: Manage Print Cartridges

    HP print cartridge and the control-panel message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem. Your print cartridge might not be a genuine HP print cartridge if you notice the following: ●...

  • Page 97: Replacement Instructions

    Replacement instructions Replace print cartridges The product uses four colors and has a different print cartridge for each color: black (K), magenta (M), cyan (C), and yellow (Y). CAUTION: If toner gets on clothing, wipe it off with a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric.

  • Page 98

    Remove the new print cartridge from its protective bag. NOTE: Be careful not to damage the memory tag on the print cartridge. Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge. Remove the orange protective cover from the print cartridge.

  • Page 99

    Align the print cartridge with its slot and insert the print cartridge until it clicks into place. NOTE: The print cartridges go in at a slight angle. Close the front door. ENWW Replacement instructions...

  • Page 100: Replace The Toner Collection Unit

    The toner collection unit is designed for a single use. Do not attempt to empty the toner collection unit and reuse it. Doing so could lead to toner being spilled inside the product, which could result in reduced print quality. After use, return the toner collection unit to HP’s Planet Partners program for recycling.

  • Page 101

    Place the attached cap over the opening at the top of the unit. Remove the new toner collection unit from its packaging. ENWW Replacement instructions...

  • Page 102

    Insert the bottom of the new unit into the product first and then push the top of the unit until it clicks into place. Close the front door. NOTE: If the toner collection unit is not installed correctly, the front door does not close completely.

  • Page 103: Replace The Staple Cartridge

    Replace the staple cartridge Lift the gray latch on the front of the stapler, and open the stapler cover. Lift the green tab on the staple cartridge up, and then pull the staple cartridge straight out. Insert the new staple cartridge into the stapler and push down on the green handle until it snaps into place.

  • Page 104: Clean The Product

    Clean the product To clean the product exterior, use a soft, water-moistened cloth. Clean the paper path From the Home screen, touch the Device Maintenance button. Open the following menus: ● Calibrate/Cleaning ● Cleaning Page Touch the Print button to print the page. The cleaning process can take several minutes.

  • Page 105

    Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. Dry the glass and white plastic backing with a chamois or a cellulose sponge to prevent spotting. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon...

  • Page 106: Product Updates

    Product updates To download the most recent firmware upgrade for the product, go to www.hp.com/go/ cljcm4540mfp_firmware. Chapter 8 Manage and maintain ENWW...

  • Page 107: Solve Problems

    Solve problems ● Self help ● Solve general problems ● Interpret control-panel messages ● Clear jams ENWW...

  • Page 108: Self Help

    Quick Reference Topics Several Quick Reference Topics for this product are available at this Web site: www.hp.com/support/cljcm4540mfp You can print these topics and keep them near the product. They are a handy reference for procedures that you perform frequently.

  • Page 109: Solve General Problems

    If it is already plugged into the wall, try a different outlet. If none of these measures restores power, contact HP Customer Care. Check the cabling.

  • Page 110: Factors That Affect Product Performance

    Verify that you have installed the printer driver for this product. Check the program to make sure that you are using the printer driver for this product. Print a short document from a different program that has worked in the past. If this solution works, then the problem is with the program you are using.

  • Page 111: Interpret Control-panel Messages

    “Attention” message, and no steps are shown to resolve the issue, turn the product off then on. Contact HP support if you continue to experience issues with the product. To get additional information for warnings that appear in the status line, touch the Warning button...

  • Page 112

    After an HP supply reached the end of its estimated life. has reached the very low threshold, the HP premium protection warranty for that supply has ended. Cyan cartridge low...

  • Page 113

    After an HP supply has reached the very low threshold, the HP premium protection warranty for that supply has ended.

  • Page 114

    The supply does not need to be replaced now unless the print quality is no longer acceptable. After an HP supply has reached its approximated end of life, HP’s premium Protection Warranty on that supply ends.

  • Page 115

    You do not need to replace the supplies at this time unless print quality is no longer acceptable. After an HP supply has reached the very low threshold, the HP premium protection warranty for that supply has ended.

  • Page 116

    If print quality is no longer acceptable, HP product. replace the print cartridge. Used supply in use One of the print cartridges has been If you believe you purchased a genuine HP previously used. supply, go to www.hp.com/go/ anticounterfeit. Wrong cartridge in <color> slot...

  • Page 117: Clear Jams

    Clear jams Prevent jams Follow these guidelines to prevent paper from jamming in the product: ● Use only paper that meets HP specifications. ● Store paper in the original packaging in a controlled environment. ● Use paper that has not been previously printed on or copied and that is free from cuts, nicks, tears, or wrinkles.

  • Page 118: Jam Locations

    Jam locations Use this illustration to identify locations of jams. In addition, instructions appear on the control panel to direct you to the location of jammed paper and how to clear it. NOTE: Internal areas of the product that might need to be opened to clear jams have green handles or green labels.

  • Page 119: Clear Jams In The Document Feeder

    Clear jams in the document feeder Open the document feeder cover. Lift the jam-access door, and remove any jammed paper. Close the document feeder cover. ENWW Clear jams 107...

  • Page 120: Clear Paper Jams In The Stapler

    Clear paper jams in the stapler Lift the gray latch on the front of the stapler, and open the stapler cover. If jammed paper is visible underneath the paper guide, pull it straight out. 108 Chapter 9 Solve problems ENWW...

  • Page 121: Clear Staple Jams

    Lift the green jam-access door. If jammed paper is visible under the jam-access door, pull it straight out, Close the stapler cover. Clear staple jams Lift the gray latch on the front of the stapler, and open the stapler cover. ENWW Clear jams 109...

  • Page 122

    Lift the green tab on the staple cartridge up, and then pull the staple cartridge straight out. Lift up on the small lever at the back of the staple cartridge. Remove the jammed staples. Close the lever at the back of the staple cartridge.

  • Page 123

    Insert the staple cartridge into the stapler and push down on the green handle until it snaps into place. Close the stapler cover. ENWW Clear jams 111...

  • Page 124: Clear Jams In The Output Bin Area

    Clear jams in the output bin area If paper is visible from the output bin, grasp the leading edge and remove it. Clear jams from under the scanner assembly Pull the scanner latch forward, and then lift the scanner assembly up. 112 Chapter 9 Solve problems ENWW...

  • Page 125

    Remove any jammed sheets that are under the scanner assembly. Close the scanner assembly. ENWW Clear jams 113...

  • Page 126: Clear Jams In The Right Door

    Clear jams in the right door CAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it. Open the right door. Gently pull the paper out of the pickup area. If paper is visible entering the bottom of the fuser, gently pull downward to remove it.

  • Page 127

    If paper is jammed as it enters the output bin, remove the fuser and gently pull the paper downward to remove it. Paper could be jammed inside the fuser where it would not be visible. Grasp the fuser handles, lift up slightly, and then pull straight out to remove the fuser.

  • Page 128

    Close the jam-access door, and push the fuser completely into the product. Close the right door. 116 Chapter 9 Solve problems ENWW...

  • Page 129: Clear Jams In Tray 1

    Clear jams in Tray 1 If jammed paper is visible in Tray 1, clear the jam by gently pulling the paper straight out. Touch the button to clear the message. If you cannot remove the paper, or if no jammed paper is visible in Tray 1, close Tray 1 and open the right door.

  • Page 130

    Gently pull the paper out of the pick up area. Close the right door. 118 Chapter 9 Solve problems ENWW...

  • Page 131

    Clear jams in Trays 2, 3, 4, or 5 CAUTION: Opening a tray when paper is jammed can cause the paper to tear and leave pieces of paper in the tray, which might cause another jam. Be sure to clear jams before opening the tray. Open the tray and make sure that the paper is stacked correctly.

  • Page 132: Clear Jams In The Lower-right Door (trays 3, 4, Or 5)

    Clear jams in the lower-right door (Trays 3, 4, or 5) Open the lower-right door. If paper is visible, gently pull the jammed paper up or down to remove it. Close the lower-right door. 120 Chapter 9 Solve problems ENWW...

  • Page 133: Supplies And Accessories

    Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers ENWW...

  • Page 134: Appendix A Supplies And Accessories

    Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider. Order using HP software Use the HP Embedded Web Server on page 76 122 Appendix A Supplies and accessories ENWW...

  • Page 135: Part Numbers

    Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay HP service personnel to perform the repair. For these parts, on-site or return-to- depot support is not provided under your HP product warranty.

  • Page 136: Cables And Interfaces

    CE249A transfer kit transfer roller, Tray 1 pickup roller, and eight feed and separation rollers for Trays 2-5. For more information, go to www.hp.com/go/learnaboutsupplies. Cables and interfaces Item Description Part number Enhanced I/O (EIO) card HP Jetdirect 635n IPv6/IPsec Print...

  • Page 137: Service And Support

    Service and support ● Hewlett-Packard limited warranty statement ● HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ● Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement ● Data stored on the print cartridge ●...

  • Page 138: Appendix B Service And Support

    HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

  • Page 139: Hp's Premium Protection Warranty: Laserjet Print Cartridge Limited Warranty Statement

    To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace products that prove to be defective or refund your purchase price.

  • Page 140: Color Laserjet Fuser Kit, Transfer Kit, And Roller Kit Limited Warranty Statement

    Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement This HP product is warranted to be free from defects in materials and workmanship until the printer provides a low-life indicator on the control panel. This warranty does not apply to products that (a) have been refurbished, remanufactured or tampered...

  • Page 141: Data Stored On The Print Cartridge

    Data stored on the print cartridge The HP print cartridges used with this product contain a memory chip that assists in the operation of the product. In addition, this memory chip collects a limited set of information about the usage of the product,...

  • Page 142: End User License Agreement

    (b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“Software”). This EULA does not apply if there is a separate license agreement between you and HP or its suppliers for the Software, including a license agreement in online documentation. The term “Software”...

  • Page 143

    CONSENT TO USE OF DATA. HP and its affiliates may collect and use technical information you provide in relation to (i) your Use of the Software or the HP Product, or (ii) the provision of support services related to the Software or the HP Product. All such information will be subject to HP’s privacy policy.

  • Page 144

    Rev. 04/09 132 Appendix B Service and support ENWW...

  • Page 145: Openssl

    OpenSSL This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/) THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.

  • Page 146: Customer Self-repair Warranty Service

    If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is mandatory.

  • Page 147: Customer Support

    Customer support Get telephone support for your country/region Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/support/. Have the product name, serial number, date of purchase, and problem description ready. Get 24-hour Internet support www.hp.com/support/cljcm4540mfp...

  • Page 148

    136 Appendix B Service and support ENWW...

  • Page 149: Product Specifications

    Product specifications ● Physical specifications ● Power consumption, electrical specifications, and acoustic emissions ● Environmental specifications ENWW...

  • Page 150: Appendix C Product Specifications

    1012 mm (39.8 in) 88.6 kg (195.0 lb) Power consumption, electrical specifications, and acoustic emissions www.hp.com/go/cljcm4540mfp_regulatory for current information. CAUTION: Power requirements are based on the country/region where the product is sold. Do not convert operating voltages. This will damage the product and void the product warranty.

  • Page 151: Regulatory Information

    Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of Conformity ● Declaration of Conformity (fax models) ● Safety statements ● Additional statements for telecom (fax) products ENWW...

  • Page 152: Fcc Regulations

    NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void the user’s authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class A limits of Part 15 of FCC rules.

  • Page 153: Environmental Product Stewardship Program

    It’s easy to return and recycle your HP LaserJet print cartridges after use—free of charge—with HP Planet Partners. Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package. You help reduce the toll on the environment further when you return multiple cartridges together rather than separately.

  • Page 154: Return And Recycling Instructions

    Return and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use. Please follow the applicable instructions below.

  • Page 155: Paper

    Paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide. This product is suitable for the use of recycled paper according to EN12281:2002. Material restrictions This HP product does not contain added mercury.

  • Page 156: Material Safety Data Sheet (msds)

    1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/reach. Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds www.hp.com/ hpinfo/community/environment/productinfo/safety.

  • Page 157: Declaration Of Conformity

    Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP Color LaserJet Enterprise CM4540 MFP BOISB-0806-01 Regulatory Model Number Including: CC422A – 500-sheet paper feeder and cabinet CC423A – 3x500-sheet paper feeder and stand CC424A –...

  • Page 158

    Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ- TRE / Standards Europe, Herrenberger Strasse 140, D-71034, Böblingen (FAX: +49-7031-14-3143) www.hp.com/go/certificates USA Contact: Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, Idaho 83707-0015 (Phone: 208-396-6000)

  • Page 159: Declaration Of Conformity (fax Models)

    DoC#: BOISB-0806-02-rel.1.0 Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP Color LaserJet Enterprise CM4540f MFP HP Color LaserJet Enterprise CM4540fskm MFP BOISB-0806-02 Regulatory Model Number Including: CC422A – 500-sheet paper feeder and cabinet CC423A –...

  • Page 160

    Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ- TRE / Standards Europe, Herrenberger Strasse 140, D-71034, Böblingen (FAX: +49-7031-14-3143) www.hp.com/go/certificates USA Contact: Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, Idaho 83707-0015 (Phone: 208-396-6000)

  • Page 161: Safety Statements

    Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a “Class 1” laser product under the U.S.

  • Page 162: Emc Statement (china)

    överskrider gränsen för laserklass 1. HUOLTO HP Color LaserJet CM4540, CM4540f, CM4540fskm - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia,...

  • Page 163: Gs Statement (germany)

    Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömällelasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen. VARNING ! Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W Luokan 3B laser.

  • Page 164: Additional Statements For Telecom (fax) Products

    Additional statements for telecom (fax) products EU Statement for Telecom Operation This product is intended to be connected to the analog Public Switched Telecommunication Networks (PSTN) of European Economic Area (EEA) countries/regions. It meets requirements of EU R&TTE Directive 1999/5/EC (Annex II) and carries appropriate CE conformity marking.

  • Page 165: Telephone Consumer Protection Act (us)

    An FCC-compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack, which is Part 68 compliant. This equipment cannot be used on telephone company-provided coin service.

  • Page 166: Japan Telecom Mark

    Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Number of all the devices does not exceed five (5.0).

  • Page 167

    63 creating (Windows) 57 HP Embedded Web color options browser requirements Server 78 HP EasyColor (Windows) 66 HP embedded Web Server 76 digital sending configurations, models 2 buttons, control panel about 73 control panel touchscreen 7 LDAP support 73...

  • Page 168

    80 selecting, Windows 47 FCC regulations 140 troubleshooting tools 80 laser safety statements 149, 150 features 2 HP Embedded Web Server (EWS) last page Finnish laser safety features 76 printing on different paper statement 150 HP fraud hotline 84...

  • Page 169

    (Windows) 44 Netscape Navigator, versions (Windows) 50 problem-solving supported paper size messages, types of 99 HP embedded Web Server 76 changing 16 product info 1 network settings paper sizes HP Embedded Web selecting 43 Server 80...

  • Page 170

    84 HP Embedded Web safety statements 149, 150 supplies Server 80 scan settings counterfeit 84 two-sided printing HP Embedded Web memory errors 100 settings (Windows) 44 Server 78 scanner non-HP 84 jams 112 ordering 122...

  • Page 172

    *CC419-90901* *CC419-90901* CC419-90901...

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