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Service
To return the oscilloscope to Hewlett-Packard
To return the oscilloscope to Hewlett-Packard
Before shipping the oscilloscope to Hewlett-Packard, contact your nearest
Hewlett-Packard Sales Office for additional details.
Write the following information on a tag and attach it to the
1
oscilloscope.
•
Name and address of owner
•
Model number
•
Serial number
•
Description of service required or failure indications
Remove all accessories from the oscilloscope.
2
The accessories include the power cord, probes, cables, and any modules
attached to the rear of the oscilloscope. Do not ship accessories back to
Hewlett-Packard unless they are associated with the failure symptoms.
Protect the control panel with cardboard.
3
Pack the oscilloscope in styrofoam or other shock-absorbing material
4
and place it in a strong shipping container.
You can use either the original shipping containers, or order materials from
an HP Sales Office. Otherwise, pack the oscilloscope in 3 to 4 inches of
shock-absorbing material to prevent movement inside the shipping container.
Seal the shipping container securely.
5
Mark the shipping container as
6
4–4
.
FRAGILE
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