KVH Industries TracPhone V11-IP Installation Manual

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IP
Installation Guide

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Summary of Contents for KVH Industries TracPhone V11-IP

  • Page 1 TracPhone ® Installation Guide...
  • Page 2: Table Of Contents

    Broadband is a service mark, of KVH Industries, Inc. All other trademarks are property of their respective companies. The information in this document is subject to change without notice. No company shall be liable for errors contained herein. TracPhone V11-IP is protected by U.S. patent #8,866,564. © 2013-2016 KVH Industries, Inc., All rights reserved. 54-0905 Rev. F...
  • Page 3: Important Safety Information

    Important Safety Information This icon indicates a danger, warning, or caution notice. Be sure to read these carefully to avoid injury. WARNING Risk of Electric Shock Potentially lethal voltages are present within the ICM when it is connected to AC power. To avoid electric shock, do not open the chassis enclosure.
  • Page 4: Inspect Parts And Get Tools

    • Ruler or tape measure • Two 75RF coax cables, “F” connectors, • Voltmeter and termination tools (see page 11) • Laptop PC with the latest TracPhone V11-IP • Power cable (see page 13) ICM/antenna software (.kvh) and modem configuration files (.sscf/.sed) downloaded from •...
  • Page 5: Plan The Antenna Installation

    Plan the Antenna Installation Before you begin, consider the following antenna Figure 2: Antenna Dimensions installation guidelines. Choose a Suitable Location Side View • Select a location that is as close as possible to the intersection of the vessel’s centerline and midships.
  • Page 6 Continued Plan the Antenna Installation Meet Pedestal Structure Requirements Figure 3: Pedestal and Brace Dimensions If a pedestal is going to be used, it must meet the following minimum requirements. Refer to Figure 3. Pedestal 3.28 ft 6.56 ft 9.84 Height Tube OD 9.0"...
  • Page 7 Continued Plan the Antenna Installation Prevent RF Radiation Exposure Figure 4: Blockage from Obstruction Select a location that is well above any areas Blocked! accessible to passengers and crew to reduce the risk of RF radiation exposure. (See page 1 for an -24°...
  • Page 8: Plan The Icm Installation

    Plan the ICM Installation Before you begin, consider the following Figure 6: ICM Dimensions installation guidelines for the ICM. • Select a mounting location in a dry, well- 16.31" Strain-Relief Bracket ventilated area belowdecks away from any (41.43 cm) heat sources or salt spray. •...
  • Page 9: Prepare The Icm

    Prepare the ICM Follow these steps to prepare the ICM for Figure 7: Jumper Cables Wiring and Wi-Fi Antennas installation. Wi-Fi Antenna (x2) Connect the ICM Jumper Cables Connect the two supplied jumper cables to the rear panel of the ICM (see Figure 7). a.
  • Page 10: Mount The Icm

    Mount the ICM There are two options for mounting the ICM: Figure 8: Attaching the Strain-Relief Bracket Option 1 - Inside an equipment rack Option 2 - To a horizontal surface NOTE: You may choose to wait to mount the ICM until after you have completed all system wiring.
  • Page 11: Prepare The Antenna Site

    Prepare the Antenna Site Once you have identified a suitable antenna Figure 12: Antenna Mounting Holes Layout mounting site, follow these steps to prepare the Face Vessel Bow site for installation. Drill the Mounting Holes a. Unfold the antenna mounting template Ø3.75"...
  • Page 12: Prepare The Antenna Cables

    Prepare the Antenna Cables Follow these steps to prepare and route the RF, Figure 13: RF Cable Requirements power, and data cables to the antenna location. 25 -100 ft (8-30 m) Cable Run Prepare the Customer’s RF Cables Cable LMR-400-75 You need to connect two 75...
  • Page 13 Continued Prepare the Antenna Cables Connect the Customer’s RF Cables to the Figure 14: Connecting the Pigtail Cables to the RF Cables Supplied Pigtail Cables IMPORTANT! Use of the supplied pigtail cables is mandatory. Do not connect the customer’s RF cables directly to the antenna.
  • Page 14 Continued Prepare the Antenna Cables Prepare the Customer’s Power Cable Figure 15: Power Cable Recommendations You will need to connect a power cable from the Cable Length Suggested Gauge antenna to the vessel’s 100-240 VAC power supply. The cable must be an above deck, Up to 100 ft (30 m) 14 AWG marine-grade, 3-conductor, stranded (flexible,...
  • Page 15 Continued Prepare the Antenna Cables Route the Cables Belowdecks Figure 17: Cables Ready to Connect to Antenna a. Keep the ends of the data, power, and RF RF Pigtails cables shown in Figure 17 at the antenna location. b. Route the opposite ends of the cables belowdecks through the cable access hole.
  • Page 16: Rig And Hoist The Antenna

    Rig and Hoist the Antenna Follow these steps to detach the antenna from the Figure 19: Service Hatches pallet and safely rig the antenna for crane hoisting. IMPORTANT! Take protective measures to avoid gouging or scratching the radome during the rigging operation.
  • Page 17: Wire The Antenna

    Wire the Antenna Follow these steps to connect the antenna cables. Figure 22: Cable Cover Remove the Cable Cover To access the antenna’s connectors, you first need to detach the cable cover. Loosen the six #6-32 captive screws securing the cable cover to the base (see Figure 22).
  • Page 18 Continued Wire the Antenna Connect the RF Pigtail Cables Figure 24: Antenna Connectors a. Clean and dry the antenna’s two RF Connectors connectors, labeled “MTX” and “MRX” (see Data Figure 24). MTX MRX b. Place one of the supplied rubber connector washers over the “MTX”...
  • Page 19 Continued Wire the Antenna Protect the Cables Figure 26: Cable Cover a. Position the cable cover over the antenna’s cable connectors and secure in place with the Power/Data 18V/22KHz 13V/22KHz six #6-32 captive screws and washers (see #6-32 Captive Cable Figure 26).
  • Page 20: Mount The Antenna

    Mount the Antenna Follow these steps to mount the antenna to the Figure 28: Forward Arrow in Antenna Baseplate mounting surface. a. Position the antenna over the holes drilled in the mounting surface and make sure the forward arrow inside the baseplate points toward the bow and is parallel to the vessel’s Forward Arrow centerline (see Figure 28).
  • Page 21 Continued Mount the Antenna h. Disconnect the crane rigging. Figure 30: Removing the Lift Brackets Remove the eight screws, flat washers, and lock nuts securing the four lift brackets to the antenna (see Figure 30). Use a 5/32" hex key to keep the screws from turning, and use a 1/4"-20 x 1.5"...
  • Page 22: Prepare The Data Cable

    Prepare the Data Cable Follow these steps to attach the supplied Figure 33: Removing the Cable Jacket grounding sleeve to the antenna’s data cable. a. At the ICM location, cut the end of the antenna’s data cable to the desired length, being sure to maintain an 8"...
  • Page 23 Continued Prepare the Data Cable e. Thread the data cable through the supplied Figure 36: Aligning the Grounding Sleeve grounding sleeve. Position the grounding sleeve by aligning the end of its attached ground wire with the ends of the other wires in the data cable (see Figure 36).
  • Page 24: Wire The Icm

    Wire the ICM Follow these steps to wire the belowdecks Figure 40: Antenna Data Cable Wiring equipment (see page 52 for a complete wiring diagram). Connect the Antenna Data Cable Antenna a. Connect the antenna data cable to the supplied 16-position terminal strip connector as shown in Figure 40.
  • Page 25 Continued Wire the ICM Connect a NMEA 0183 Talker Figure 42: Compatible NMEA 0183 Inputs A vessel heading input is required for the Data Type Compatible Messages antenna to track satellites above 80° in elevation. You can also provide a vessel position input to True or Magnetic $--HDG serve as a backup to the antenna’s internal GPS.
  • Page 26: Connect Power

    Connect Power Before you begin, be sure that you understand Figure 45: AC Power Options the following important requirements: TracPhone Equipment AC Power Requirements The TracPhone system is designed to run on 3-wire single-phase AC power (hot, neutral, and Ground Shipboard ground).
  • Page 27 Continued Connect Power Follow these steps to connect power. Figure 46: Power Wiring a. Before you begin, disconnect vessel power and be sure the vessel is properly grounded in accordance with marine standards. Antenna b. Connect the supplied ground wire from the ground screw on the ICM rear panel to ship’s ground (see Figure 46).
  • Page 28: Turn On The System

    Turn On the System Follow these steps to turn on the system. Figure 48: Power Button a. Double-check all of your wiring. Power Button b. Ensure the antenna has a clear, unobstructed view of the sky. c. Apply vessel power to the TracPhone system. d.
  • Page 29: Update The System Software

    Follow these steps to ensure the latest software is installed in the TracPhone system. Figure 51: Updates Page on Web Interface Check the Current Software Version a. Go to the TracPhone V11-IP web interface and click the Updates tab. Note the displayed ICM/Antenna software version (see Figure 51).
  • Page 30: Customize The Web Interface

    Follow these steps to change the administrator password to something unique. a. At the TracPhone V11-IP web interface, click the Settings tab. Then click Account. b. In Security, click Edit. c. For the current password, enter the default password: “password”...
  • Page 31: Set Up No-Transmit Zones

    Set Up No-Transmit Zones Optional To prevent exposure to RF energy (see the hazard Figure 56: Example of No-Transmit Zone Azimuth Range area illustration on page 1), you can configure up to two no-transmit zones for areas where crew and/or passengers frequent (see Figure 56). The Azimuth system will disable the transmitter whenever the Range...
  • Page 32 Continued Set Up No-Transmit Zones c. At the TracPhone V11-IP web interface, click Figure 59: No-Transmit Zones Page of Web Interface the Settings tab. Then click No-Transmit Zones. d. Click Edit. e. Make sure Enforce Zones is selected (see Figure 59).
  • Page 33: Set Up Tracking Avoidance Zones

    Determine the necessary elevation range for each zone. NOTE: Each no-transmit zone must span at least 5° in both azimuth and elevation. c. At the TracPhone V11-IP web interface, click the Settings tab. Then click Tracking Avoidance Zones. d. Click Edit.
  • Page 34: Test The System

    Verify that the antenna is tracking the service satellite and the system is online, as indicated by the Home page of the TracPhone V11-IP web interface (see Figure 61). Figure 62: Heading Displayed on Home Page c.
  • Page 35: Configure The Network

    (www.mykvh.com). To access myKVH, the customer will need to log in with the username and password provided by KVH at the time of activation. a. At the TracPhone V11-IP web interface, click the Settings tab. Then click Network Figure 66: User Selectable Network Configurations Settings.
  • Page 36 NOTE: By default, the ICM has a gateway of 192.168.5.1 and assigns IP addresses in the 192.168.5.100-200 range. If this configuration Bridge PC Officers PC conflicts with an existing onboard network, you may change the settings at the TracPhone V11-IP web interface (go to Settings > Network Settings).
  • Page 37 Continued Configure the Network Static IP Configuration Figure 69: Static IP Configuration In a static IP configuration, a network device is assigned an IP address that can be accessed directly from the Internet. It does not receive an IP address from the ICM. Follow these additional steps to configure the network.
  • Page 38 Continued Configure the Network Crew Configurations Figure 71: Crew Configurations The crew configurations allow the customer to control user access to the system’s Internet connection. Each crew configuration has certain ports (and Wi-Fi) designated as “Crew LAN.” Users who connect to the system via one of these ports (or Wi-Fi) will be required to enter their user name and password to access the Internet.
  • Page 39 Continued Configure the Network Dual Dome Configuration Figure 73: Dual Dome Configurations The dual dome configuration allows you to connect a second TracPhone V-IP Series antenna as a backup system. Whenever the primary system loses its connection to the mini-VSAT Broadband service, all voice and data traffic will automatically get routed to the secondary system.
  • Page 40 NOTE: The customer may also change the ICM’s wireless settings at any time at the myKVH web portal (www.mykvh.com). Figure 76: Wi-Fi Settings on the ICM a. At the TracPhone V11-IP web interface, click the Settings tab. Then click Network Settings. b. In Wi-Fi Settings, click Edit.
  • Page 41 Continued Configure the Network Optional Media Server for IP-MobileCast Figure 77: Available Network Options The IP-MobileCast service delivers licensed Option KVH Part No. entertainment to commercial vessels and superyachts at sea without consuming the Media Server, Commercial 02-2103 vessel’s data plan or affecting data speeds. It also offers large file delivery services for critical ship Media Server, Superyachts 02-2104...
  • Page 42: Connect Voice Line Equipment

    Connect Voice Line Equipment Follow these steps to connect the vessel’s Figure 79: Connecting Vessel Phones (Example) phone(s) and any purchased voice line accessories to the system. Voice Lines Connect Vessel Phone(s) Using the supplied RJ-11 cables, connect the customer’s analog (not digital) phone(s), fax machine, and/or PABX to the desired “Voice Line”...
  • Page 43: Educate The Customer

    Educate the Customer Give the Welcome Kit to the customer, make sure Figure 81: Customer Welcome Kit they know the administrator and Wi-Fi passwords, and show them how to use the system. Be sure they understand the following: • The antenna transmits RF energy that is potentially harmful.
  • Page 44 Terminating LMR RF Cables Appendix These instructions explain how to terminate an LMR-400-75 RF cable with an EZ-400-FMH-75 Figure 84: Cutting the Cable “F” connector using the tools from the TK-400EZ-75 tool kit. The same steps also apply to an LMR-600-75 cable, with the exception of the tools used.
  • Page 45 Continued Terminating LMR RF Cables Appendix 5. Using a utility knife, carefully remove any residual plastic from the center conductor, if Figure 88: Removing Plastic Residue necessary (see Figure 88). 6. Insert the end of the cable into the #2 end of the ST-400EZ stripping tool (see Figure 89).
  • Page 46 Continued Terminating LMR RF Cables Appendix 8. Gently flare the braid with your fingers (see Figure 92). Figure 92: Flaring the Braid 9. Insert the end of the cable into the connector body until the dielectric is firmly seated inside the connector (see Figure 93). Make sure there is no gap between the knurled end of the connector and the cable jacket.
  • Page 47 Continued Terminating LMR RF Cables Appendix 12. Using an appropriate crimp tool (either the CT-400/300 or the HX-4 with Y1719 dies), Figure 96: Crimping the Ferrule onto the Cable crimp the ferrule in place (see Figure 96). Crimp as close to the connector body as possible.
  • Page 48 Configuring Computers for DHCP Appendix Follow these steps to configure your computer for DHCP to allow it to receive an IP address from the ICM. The location of this configuration Figure 99: Windows 10 - Internet Protocol Properties setting varies slightly by operating system. NOTE: The computer must have a network interface card installed and all cabling must be 100 Mbps fast Ethernet UTP CAT-5 with RJ45 connectors.
  • Page 49 Continued Configuring Computers for DHCP Appendix Windows 8 1. Turn on the computer. Figure 100: Windows 8 - Internet Protocol Properties 2. In Control Panel, double-click Network and Sharing Center. To open the Control Panel, go to the desktop, select Settings from the Charms bar, then select Control Panel.
  • Page 50 Continued Configuring Computers for DHCP Appendix Windows 7 or Windows Vista 1. Turn on the computer. Figure 101: Windows 7/Windows Vista- Internet Protocol Properties 2. In Control Panel, double-click Network and Sharing Center. (You might need to click Network and Internet first.) You can find the control panel either through the Start menu or “My Computer.”...
  • Page 51 Continued Configuring Computers for DHCP Appendix Windows XP 1. Turn on the computer. Figure 102: Windows XP - Internet Protocol (TCP/IP) Properties 2. In Control Panel, double-click Network Connections. You can find the control panel either through the Start menu or “My Computer.”...
  • Page 52 Continued Configuring Computers for DHCP Appendix Macintosh OS X 1. Turn on the computer. Figure 103: Macintosh OS X - Network Preferences 2. In System Preferences, click Network. 3. In the Network dialog box, select Ethernet then set the following: •...
  • Page 53: Wiring Diagram

    Wiring Diagram Appendix Antenna Data Green/Red Red/Green Orange/Red Red/Orange Power Green/White White/Green Blue/White White/Blue Brown/White AC Power White/Brown Orange/White White/Orange Gray/White NMEA 0183 Talker (customer-supplied) White/Gray Black Ship’s Heading and/or Position Grounding Sleeve Terminal 13 14 15 16 Strip Connectors To Antenna NMEA Vessel Phone...
  • Page 54 54-0961 Rev. A...
  • Page 55 KVH Industries A/S KVH Industries, Inc. KVH Industries Pte Ltd. EMEA Headquarters World Headquarters Asia-Pacific Headquarters Kokkedal, Denmark Middletown, RI U.S.A. Singapore Tel: +45 45 160 180 Fax: +45 45 160 181 Tel: +1 401 847 3327 Fax: +1 401 849 0045 Tel: +65 6513 0290 Fax: +65 6472 3469 E-mail: info@emea.kvh.com...

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