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TERRA NASBOX 5 G2
User's Manual

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Summary of Contents for Terra NASBOX 5 G2

  • Page 1 TERRA NASBOX 5 G2 User’s Manual...
  • Page 2: Copyright And Trademark Notice

    All information in this manual has been carefully verified to ensure its correctness. In case of an error, please provide us with your feedback. WORTMANN AG reserves the right to modify the contents of this manual without notice. Product name: TERRA NASBOX 5 G2 Manual Version: 5.3 Release Date: May 2013...
  • Page 3: Safety Warnings

    Do NOT place TERRA NASBOX 5 G2 on any uneven surfaces. DO NOT place TERRA NASBOX 5 G2 in direct sunlight or expose it to other heat sources. DO NOT use chemicals or aerosols to clean TERRA NASBOX 5 G2. Unplug the power cord and all connected cables before cleaning.
  • Page 4: Table Of Contents

    Before You Begin ................. 12 Cable Connections ................12 Chapter 3: First Time Setup ............14 Overview ..................... 14 TERRA Setup Wizard................14 LCD Operation ..................14 Typical Setup Procedure ..............16 Chapter 4: System Administration ..........18 Overview ..................... 18 Web Administration Interface .............
  • Page 5 Backup ....................96 Rsync Target Server ..............96 Data Guard (Remote Backup)............97 ACL Backup and Restore...............109 Data Burn ...................110 TERRA Backup Utility ..............113 Windows XP Data Backup .............114 Apple OS X Backup Utilities............115 External Devices................115 Printers ..................115 Uninterrupted Power Source............120 Chapter 5: Tips and Tricks ............
  • Page 6 Forgot My Network IP Address ............124 Can't Map a Network Drive in Windows XP ........124 Restoring Factory Defaults ..............124 Problems with Time and Date Settings ..........125 Chapter 7: Updates for FW v2.03.01.......... 126 Status ..................126 Added Hardware Information ............126 Disk Information................127 Data Guard (Local Backup) ............130 Volume Expansion Management ............146...
  • Page 7: Chapter 1: Introduction

    5 G2 offers data mobility with a disk roaming feature that lets you swap working hard drives for use in other TERRA NASBOX 5 G2, securing the continuity of data in the event of hardware failure. The TERRA NASBOX 5 G2 allows data consolidation and sharing between Windows (SMB/CIFS), UNIX/Linux, and Apple OS X environments.
  • Page 8: Superior Power Management

    >RAID Information. iSCSI Capability TERRA NASBOX 5 G2 is not only a file server, but it also supports iSCSI initiators. Your server can access TERRA NASBOX 5 G2 as a direct-attached-storage over the LAN or Internet. There is no easier way to expand the capacity of your current application servers.
  • Page 9: Package Contents

    Package Contents The TERRA NASBOX 5 G2 should contain the following common items: System Unit x1 QIG (Quick Installation Guide) x1 CD-Title (TERRA NASBOX 5 G2 CD & TwonkyMedia CD) Ethernet Cable x1 Accessory bag x1 Power cord x1 Please check to see if your package is complete. If you find that some items are...
  • Page 10: Front Panel

    Front Panel TERRA NASBOX 5 G2 The TERRA NASBOX 5 G2 front panel has the device’s controls, indicators, and hard disk trays: Front Panel Item Description 1.System LED · Blinking orange: System is being upgraded or ;is starting up; data currently inaccessible 2.WAN/LAN1 LED...
  • Page 11: Rear Panel

    Rear Panel TERRA NASBOX 5 G2: The TERRA NASBOX 5 G2 rear panel features ports and connectors. Back Panel Item Description 1.Power Connector · Connect the included power cords to these connectors 2. WAN/LAN1 Port · WAN/LAN1 port for connecting to an Ethernet network through a switch or router 3.
  • Page 12: Chapter 2: Hardware Installation

    Chapter 2: Hardware Installation Overview Your TERRA NASBOX 5 G2 is designed for easy installation. To help you get started, the following chapter will help you quickly get your TERRA NASBOX 5 G2 up and running. Please read it carefully to prevent damaging your unit during installation.
  • Page 13 • TERRA NASBOX 5 G2 power button...
  • Page 14: Chapter 3: First Time Setup

    Once the hardware is installed, physically connected to your network, and powered on, you can configure the TERRA NASBOX 5 G2 so that it is accessible to your network users. There are two ways to set up your TERRA NASBOX 5 G2: using the TERRA Setup Wizard or the LCD display.
  • Page 15: Lcd Controls

    USB Copy The USB Copy function enables you to copy files stored on USB devices such as USB disks and digital cameras to the TERRA NASBOX 5 G2 by press button. To use USB copy, follow the steps below: 1. Plug your USB device into an available USB port on the Front end.
  • Page 16: Typical Setup Procedure

    Typical Setup Procedure From the Web Administration Interface, you can begin to setup your TERRA NASBOX 5 G2 for use on your network. Setting up the TERRA NASBOX 5 G2 typically follows the five steps outlined below. For more on how to use the Web Administration Interface, see...
  • Page 17 Folder Access Control List (ACL). Step 5: Start Services Finally, you can start to setup the different services of TERRA NASBOX 5 G2 for the users on your network. You can find out more about each of these services by clicking below:...
  • Page 18: Chapter 4: System Administration

    Make sure your network is connected to the Internet. To access TERRA NASBOX 5 G2 Web Administration Interface: 1. Type the TERRA NASBOX 5 G2 IP address into your browser. (Default IP address is http://192.168.1.100) Your computer’s network IP address must be on the same subnet as the TERRA NOTE IP storage.
  • Page 19: My Favorite

    Following the disclaimer page, you will see the Web Administration Interface. From here, you can configure and monitor virtually every aspect of the TERRA NASBOX 5 G2 from anywhere on the network. My Favorite The user interface with “My Favorite” shortcut allows the user to designate often used items and have them display on the main screen area.
  • Page 20: Menu Bar

    Menu Bar The Menu Bar is where you will find all of the information screens and system settings of TERRA NASBOX 5 G2. The various settings are placed in the following groups on the menu bar: Menu Bar Item Description System Information Current system status of the TERRA NASBOX 5 G2.
  • Page 21: Logout

    Display system temperature, click to go to Temperature System Status page as shot cut. Logout Click to logout Web Administration Interface. Language Selection The TERRA NASBOX 5 G2 supports multiple Languages, including: English · Japanese · Traditional Chinese ·...
  • Page 22: System Information

    Information provides viewing on current Product info, System Status, Service Status and Logs. The menu bar allows you to see various aspects of the TERRA NASBOX 5 G2. From here, you can discover the status of the TERRA NASBOX 5 G2, and also other details.
  • Page 23: Logs

    TERRA. To enable this service, simply check the “Enable” check box. By enabling this service, the items in bold will be sent to TERRA via the Internet. Other than the defined items sent upon registration, there are also two additional items: “HDD Info”...
  • Page 24: Syslog Management

    Syslog Management Generates system log to be stored locally or remotely, it also can be chose to act as syslog server for all other devices. These messages are stored on your NAS in: Nsync > log> messages. Information can be obtained in two ways: locally and remotely. Configuration with syslog server: Configuration with syslog client and target to store locally:...
  • Page 25: System Monitor

    Configuration with syslog client and target to store remotely: See the following table for a detailed description of each item: Time Item Description Syslog Daemon Enable/Disable syslog daemon. Syslog service If Server has been selected then associated syslog folder will be used to store all system logs from other NAS devices which has assigned this system for syslog server as well as syslog of this server unit.
  • Page 26 It is divided into 4 sections. Each section can be modified to monitor specific items by using the drop down list from the “Monitors” tab, simply click on the items you would like to monitor. From each section, you can also choose to display the information graphically by selecting “Graphic”...
  • Page 27 For the on-line users list, system monitor will display the on-line users and the share folder they have visited. System Monitor Item Description Save Layout Saving selected monitoring items. Layout will remain the same for future visits. Reset Layout Set back to default monitoring settings and layout. History Click on this check box and system monitor will write the monitoring history to a designate path in the RAID volume.
  • Page 28: System Management

    Select YES to allow TERRA NASBOX 5 G2 to synchronize with an Server NTP server of your choice. Press Apply to change. If an NTP server is selected, please make sure your TERRA IP storage has been WARNING setup to access the NTP server.
  • Page 29: Firmware Upgrade

    3. The buzzer will beep and the Busy LED will blink until the upgrade is complete. • The buzzer only beeps if it is enabled in the System Notification menu. NOTE • Check TERRA website for the latest firmware release and release notes. • Downgrading firmware is not permitted.
  • Page 30: Schedule Power On/Off

    From the menu, choose the Schedule Power On/Off item and the Schedule Power On/Off screen appears. To designate a schedule for the TERRA NASBOX 5 G2 to turn on and off, first enable the feature by checking the Enable Schedule Power On/Off checkbox.
  • Page 31: Administrator Password

    Administrator Password From the menu, choose the Administrator Password item and the Change Administrator Password screen appears. Enter a new password in the New Password box and confirm your new password in the Confirm Password box. Press Apply to confirm password changes. There is also a password to enter the OLED setting that you can setup here.
  • Page 32: Factory Default

    Factory Default From the menu, choose the Factory Default item and the Reset to Factory Default screen appears. Press Apply to reset TERRA NASBOX 5 G2 to factory default settings. Resetting to factory defaults will not erase the data stored in the hard disks, but WARNING WILL revert all the settings to the factory default values.
  • Page 33 Click Yes to reboot the system. Once the system has rebooted, you will be returned to the File System Check prompt. There you will see the available RAID volumes to run the file system check. Check the desired RAID volumes and click Next to proceed with the file system check.
  • Page 34: Wake-Up On Lan (Wol)

    Wake-Up On LAN (WOL) The TERRA NASBOX 5 G2 has the ability to be awoken from sleep mode via WAN/LAN1 or LAN2 port. From the menu, choose the WOL item, and the Wake-up On LAN screen appears.
  • Page 35: Ui Login Function

    fields. With the SNMP management software, you can get other system’s basic information. From the menu, choose the SNMP item, and the SNMP Support screen appears. From here, you can Enable or Disable. UI Login Function Adjusts UI Login Configuration settings, you can enable/disable the Web Disk, Photo Server and modules functions, according to your needs.
  • Page 36: System Network

    Network Configuration (Global parameter) Item Description Host name Host name that identifies the TERRA NASBOX 5 G2 on the network. Domain name Specifies the domain name of TERRA NASBOX 5 G2. To set a server name for NetBIOS computer. WINS Server Select the DNS server is coming from DHCP server or manual input.
  • Page 37: Dhcp/Radvd

    • Proper DNS setting is vital to networks services, such as SMTP and NTP. WARNING Most faster Ethernet (10/100) Switches/Routers do not support Jumbo Frame and will not be able to connect to your TERRA NAS after Jumbo Frame is turned on. DHCP/RADVD From the System Network menu, choose DHCP/RADVD, and the DHCP/RADVD Configuration screen appears.
  • Page 38: Storage Management

    A blank line indicates that a hard disk is not currently installed in that particular disk slot. • The screen shot below is just an example from a TERRA IP Storage. The disk NOTE slots number can range from 8, 12 to 16 slots depending on the model of TERRA IP storage.
  • Page 39 S.M.A.R.T. Information On the Disk Information screen, the status of each disk will be displayed in the Status column. Clicking on the OK or Warning link will display the S.M.A.R.T Information window for that particular disk. You may also perform disk SMART test (doesn’t apply to SAS HDD); simply click “Test”...
  • Page 40: Raid Information

    From the Storage menu, choose the RAID Management item and the RAID Management screen appears. This screen lists the RAID volumes currently residing in the TERRA NASBOX 5 G2. From this screen, you can get information about the status of your RAID volumes, as well as the capacities allocated for data.
  • Page 41 Master RAID The RAID volume currently designated as the Master RAID volume. ID of the current RAID volume. NOTE: All RAID IDs must be unique. RAID Level Shows the current RAID configuration. Status Indicates status of the RAID. Can read either Healthy, Degraded, or Damaged.
  • Page 42 2. On the RAID Configuration screen, set the RAID storage space as JBOD, RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, RAID 50 or RAID 60 (depends on model)— see Appendix B: RAID Basics for a detailed description of each. 3.
  • Page 43 Once the Create button has been pressed with the Encryption checkbox enabled, the following message pop-up will appear for confirmation. After the RAID volume has been created, you may remove the USB disk until the next time the system boots. The RAID volume cannot be mounted if the USB disk with the encryption key isn’t found in any system USB port when the volume is accessed.
  • Page 44 6. Quick RAID — Enabled the quick RAID setting is going to enhance RAID creation time. We recommend using the “Quick RAID” setting only if the hard disks are NOTE brand new or if no existing partitions are contained. 7. Specify a stripe size — 64K is the default setting. 8.
  • Page 45 10. Press “Yes” for RAID volume creation preparation. Then click “Finish” to start up with RAID volume building. Building a RAID volume may be time consuming, depending on the size of NOTE hard drives and RAID mode. In general, if the RAID volume building process is up to “RAID Building”, then the data volume is accessible.
  • Page 46: Edit Raid

    RAID RAID RAID RAID RAID RAID RAID JBOD Model TERRA NASBOX 5 Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ RAID configuration is usually required only when you first set up the device. A brief description of each RAID setting follows: RAID Levels...
  • Page 47 Remove RAID Click to remove the RAID volume. All user data and iSCSI created in the selected RAID volume will be deleted. To remove a RAID volume, follow the steps below: 1. On the RAID List screen, select the RAID volume by clicking on its radio button, and click RAID Information to open the RAID Configuration screen.
  • Page 48 Remove RAID destroys all data in the selected RAID volume. The data will WARNING be unrecoverable.
  • Page 49 Global Hot Spare Up to 5 RAID volumes can be created per system. The global hot spare support can eliminate the redundant disk usage in each RAID volume. Simply select an unused disk from the global hot spare disk list then apply to activate. Expanding a RAID To expand a RAID 1, RAID 5, or RAID 6 volume, follow the steps below: 1.
  • Page 50 Migrating a RAID Once a RAID volume has been created, you may want to move it to other physical drives or change the RAID array all together. To migrate a RAID 1, RAID 5, RAID 6, RAID50 or RAID 60 volume, follow the steps below: 1.
  • Page 51 2. For RAID migration from R1 to R5 or R1 to R6, all services will restart and “iSCSI” volume will be in read only mode but read/write of the “user data” will be possible during the operation. The migration scheme below is based on TERRA IP NOTE Storage product’s maximum possible combination.
  • Page 52: Nas Stacking

    [RAID 6] HDDx4 to [RAID 6] HDDx5 NAS Stacking The TERRA NASBOX 5 G2’s capacity can be expanded even further using the stackable function. With it, users can expand the capacity of their network storage systems up to 5 other stack target volumes which are located in different systems.
  • Page 53 A. Add a Stack Target Volume From the figure above, click Add to access the stackable target device configuration page. Please refer to the figure below: With the added stack target you can “Enable” or “Disable” the stack target now or later depending on usage required.
  • Page 54 The Stacked Target name will become the network share name and will be displayed through network access such as SMB. You may refer to the figure below to see the result. Please note the naming limitation. From the figure above, the Stacked Target name is “pmmeeting”. The figures below show the result before and after via Microsoft Network Access when settings have been completed.
  • Page 55 No Stack Target Stack target with export share name “pmmeeting” The Browseable setting is the same method used for setting a system share folder. It designates whether or not this folder will be visible through web disk. You may refer to the figure below for reference when Yes and No are selected. The Public setting will be set the same way as the setting for the system share folder associated with the ACL permission is.
  • Page 56 With this newly attached stack target device, you will see the information displayed and also have access to several options to choose from. In general, if the attached stack target device has been used by another TERRA NAS as stack target volume, then the Format item will be display and system will recognize it straight away and display its capacity.
  • Page 57 After the format is completed, the stack target volume will be created successfully. You will see the volume’s capacity and status in the Stack Target List screen. C. Edit a Stack Target To make any changes to a stack target, click Edit for the corresponding stack target, and the system will bring up the following dialogue window: After your changes have been made, click Apply to confirm any modifications.
  • Page 58: Iso Mount

    To attempt to reconnect the stack target, click Reconnect. ISO Mount The ISO Mount feature is a very useful tool from the TERRA products. With it, users can mount an ISO file and have the export name display all the details from the mounted ISO file.
  • Page 59 From the figure above, select an ISO file from the drop down share list. After selection, the system will bring up the Mount table screen for further settings. To mount the new ISO file, select one file from the list of files and input the desired mounting name into the “Mount as:”...
  • Page 60 The mounted ISO file will be located in the share folder of the same name as the file. Please refer the screen shot below. Here, the ISO file “TERRA 01” wasn’t assigned a mounting name, so the system automatically created a folder “TERRA 01”.
  • Page 61: Share Folder

    Share Folder From the Storage menu, choose Share Folders, and the Shared Folder screen appears. This screen allows you to create and configure folders on the TERRA NASBOX 5 G2 volume. Adding Folders On the Folder screen, press the Add button and the Add Folder screen appears.
  • Page 62: Modify Folders

    Add Folder Item Description RAID ID RAID volume where the new folder will reside. Folder Name Enter the name of the folder. Description Provide a description the folder. Browseable Enable or disable users from browsing the folder contents. If Yes is selected, then the share folder will be browseable.
  • Page 63 All the data stored in the folder will be deleted once the folder is deleted. WARNING The data will not be recoverable. NFS Share To allow NFS access to the share folder, enable the NFS Service, and then set up hosts with access rights by clicking Add.
  • Page 64: Folder And Sub-Folders Access Control List (Acl)

    NFS Share Item Description Hostname Enter the name or IP address of the host Privilege Host has either read only or writeable access to the folder. OS Support There are two selections available: · Unix / Linux System · AIX (Allow source port > 1024) Choose the one which best fits your needs.
  • Page 65 ACL setting Item Description Deny Denies access to users or groups who are displayed in this column. Read Only Provides Read Only access to users or groups who are displayed in this column. Writable Provides Write access to users or groups who are displayed in this column.
  • Page 66 4. To remove a group or user from an access level column, press the Remove button in that column. 5. When you are finished, press Apply to confirm your ACL settings. If one user has belonged to more than one group with different privilege, NOTE then the priority of the privilege will be as followed: Deny >...
  • Page 67: Iscsi

    Click this to modify the iSCSI Target. There are 3 options (iSCSI CRC/Checksum, Max Advanced Connections, Error Recovery Level) These currently allow the Admin to Enable/Disable the TERRA NASBOX 5 G2 associated with the iSCSI setting. Delete Click this to delete the iSCSI Target.
  • Page 68 Allocating Space for iSCSI Volume To allocate space for an iSCSI target on the current RAID volume, follow the steps below: 1. Under the iSCSI Target List, select iSCSI Target then click Add. The Create iSCSI Volume screen appears. Create iSCSI Volume Item Description iSCSI Target Volume...
  • Page 69 iqn_Year Select the current year from the dropdown. Iqn_Month Select the current month from the dropdown. Authentication You may choose CHAP authentication or choose None. Username Enter a username. Password Enter a password. Password Confirm Reenter the chosen password Mutual CHAP With this level of security, the target and the initiator authenticate each other.
  • Page 70 13. Click OK to create the iSCSI volume. Modify iSCSI Volume To modify iSCSI target on the current RAID volume, follow the steps below: 1. Under the iSCSI Target List, click Modify. The Modify iSCSI Volume screen appears. 2. Modify your settings. Press ok to change. Expand Volume The iSCSI volume is now able to expand its capacity from unused space (Instant Allocation mode only).
  • Page 71 You will then see the dialog box displayed below. Drag the Expand Capacity bar to the size you want. Then press Expand to confirm the operation. The iSCSI expand is only capable while iSCSI NOTE target volume is crested by “Instant Allocation”. iSCSI target created by “Thin Provisioning”...
  • Page 72: Iscsi Thin-Provisioning

    2. Press YES. All data in the volume will be removed. iSCSI Thin-Provisioning If iSCSI Thin-Provisioning is selected when creating an iSCSI target volume, virtual memory is assigned to the target, allowing the physical memory to reach maximum capacity and adding new disks only when needed. To setup iSCSI thin-provisioning, simply select “Thin-Provision”...
  • Page 73: Lun Acl

    If creating an iSCSI target volume under “Instant Allocation”, physical memory is assign to the target, being limited by the available memory. For the iSCSI target volume created under “thin-provisioning”, virtual memory is assigned to the volume, which can go up to 16384GB (16TB). LUN ACL After iSCSI target has been created, you are one step away from using the iSCSI volume.
  • Page 74: Advance Option

    Modify or Delete. Advance Option There are 3 available options for the user to operate TERRA NASBOX 5 G2 associated with iSCSI setting. The details are listed in the following screenshot. If the options are modified, the system will need to reboot for the changes to take...
  • Page 75 iSCSI CRC/Checksum To enable this option, the initiator can connect with “Data digest” and “Header digest”. Max Connections The maximum number of iSCSI connections. Error Recovery Level The Error Recovery Level (ERL) is negotiated during a leading iSCSI connection login in traditional iSCSI (RFC 3720) and iSER (RFC 5046). ERL=0: Session Recovery ERL=0 (Session Recovery) is triggered when failures within a command, within a connection, and/or within TCP occur.
  • Page 76: User And Group Authentication

    ADS/NT support feature; the TERRA NASBOX 5 G2 will connect with the ADS/NT server and get all the information of the domain users and groups automatically. From the Accounts menu, choose Authentication item and the ADS/NT Support screen appears.
  • Page 77: Local User Configuration

    • The DNS server specified in the WAN/LAN1 configuration page should be able to correctly resolve the ADS server name. • The time zone setting between TERRA IP storage and ADS should be identical. • The system time difference between TERRA IP storage and ADS should be less than five minutes.
  • Page 78 Local User Configuration Item Description Press the Add button to add a user to the list of local users. Edit Press the Edit button to modify a local user. Remove Press the Remove button to delete a selected user from the system.
  • Page 79 NOTE All users are automatically assigned to the ‘users’ group. Edit Users 1. Select an existing user from the Local User Configuration screen. 2. Click on the Edit button, and the Local User Setting screen appears. 3. From here, you can enter a new password and re-enter to confirm, or use the <<...
  • Page 80: Local Group Configuration

    Local Group Configuration From the Accounts menu, choose the Group item, and the Local Group Configuration screen appears. This screen allows you to Add, Edit, and Remove local groups. Local Group Configuration Item Description Press the Add button to add a user to the list of local groups. Edit Press the Edit button to modify a selected group from the system.
  • Page 81 5. Select users to be in this group from the Users List by adding them to the Members List using the << button. 6. Click the Apply button to save your changes. Edit Groups 1. On the Local Group Configuration screen, select a group name from the list.
  • Page 82: Batch Users And Groups Creation

    Batch Users and Groups Creation The TERRA NASBOX 5 G2 can also add users and groups in batch mode. This enables you to conveniently add numerous users and groups automatically by importing a simple comma-separated plain text (*.txt) file. From the Accounts menu, click Batch Input and the Batch User and Group Cration dialogue will appear.
  • Page 83: User Quota

    User Quota The TERRA NASBOX 5 G2 support local or AD users with storage quota limitations in each RAID volume of the system. To enable this function, simply click “Enable”, then apply. Next, each user can be setup a global storage quota size for each RAID volume.
  • Page 84: Ldap Support

    Use the Network Service menu to make network service support settings. Samba / CIFS There are options allow Admin to Enable/Disable to operate TERRA NASBOX 5 G2 associated with Samba / CIFS protocol. With the option changed, it will need to...
  • Page 85 SMB/CIFS protocol. On the other hand, no more anonymous login is allowed. Samba is Native mode The TERRA NASBOX 5 G2 is supported Samba mode options. In the ADS environment with “Native” mode selected then TERRA NASBOX 5 G2 is capable to become local master position.
  • Page 86 Extension” disable to get issue solved. Samba Recycle Bin The TERRA NASBOX 5 G2 is supported recycle bin via SMB/CIFS protocol. Simply enable the “Recycle Bin” function and “Recycle Folder Display” then all of deleted files/folders will reside in the “_NAS_Recycle_(Associated RDID Volume)”...
  • Page 87: Afp (Apple Network Setup)

    Specifies Zone for Applet Talk service. If your AppleTalk network uses extended networks and is assigned with multiple zones, assign a zone name to the TERRA NASBOX 5 G2. If you do not want to assign a network zone, enter...
  • Page 88: Nfs Setup

    Apply Click Apply to save your changes. The TERRA NASBOX 5 G2 can act as an FTP server, enabling users to download and upload files with their favorite FTP programs. From the System Network menu, choose the FTP item, and the FTP screen appears. You can change any of these items and press Apply to confirm your settings.
  • Page 89: Tftp

    You may set the maximum bandwidth allocated for file downloads. Selections include Unlimited, 1 ~ 32 MB/s. To access the share folder on the TERRA NASBOX 5 G2, use the appropriate user login and password set up on the Users page. Access control to each share folder is set up on the ACL page (Storage Management >...
  • Page 90: Webservice

    UPnP This device supports UPnP Media server, which allows users to play media files with UPnP client (ex. DMA devices). Enable or disable Universal Plug and Play protocol. UPnP helps to find the IP address of TERRA NASBOX 5 G2.
  • Page 91: Bonjour Setting

    Bonjour Setting Bonjour, is Apple Inc.'s trade name for its implementation of Zeroconf, a service discovery protocol. Bonjour locates devices such as printers, as well as other computers, and the services that those devices offer on a local network using multicast Domain Name System service records.
  • Page 92: Ddns

    DDNS To set up a server on the Internet and enable the users to connect to it easily, a fixed and easy-to remember host name is often required. However, if the ISP provides only dynamic IP address, the IP address of the server will change from time to time and is difficult to recall.
  • Page 93 After the router has enabled “UPnP Service” then you will have information come from associated router to UPnP port management as shown in the screen shot below. And click “Add Rule” to add more port mapping from Internet to access desired services or press “Refresh”...
  • Page 94: Application Server

    The TERRA NASBOX 5 G2 supports build-in application such as iTunes server. The TERRA NASBOX 5 G2 provides activation of the iTunes Server on the device. You will be able to play music files on this device with your iTunes client software directly.
  • Page 95: Auto Module Installation

    The default for this module list is located online. So if the TERRA NASBOX 5 G2 is capable to connect to Internet, then it will automatically link to the TERRA official website and list the available modules. Please refer the screen shot below.
  • Page 96: Backup

    After clicking on “Action” to install a module, the module will become available under the list of Module Installation. Please go to Module installation and click “Enable” to activate the module. Backup There are a number of ways to back up data with the TERRA NASBOX 5 G2. Rsync Target Server...
  • Page 97: Data Guard (Remote Backup)

    When it comes to backing up your data, it’s very important to have flexibility. Data guard provides you with many options, including full backup for all shares, custom backup for selected shares and iSCSI volume backup. Being based on the Linux operating system, it is also much more stable and experiences much less frequent data loss during transfer than other remote backup systems.
  • Page 98 Remote Data backup Item Description Add new task. Edit Edit select task. Remove Remove select task Start If associated task has been setup in schedule and like to start at once, click on to start task right away. Stop Stop the associated running task. The other scenario is if a task has been setup in real-time then clicking “Stop”...
  • Page 99: Full Backup

    Remote Data backup Item Description Full Backup The “Full backup” will have all shares from source backup to destination. It could also create shares automatically from destination if it is not existent. This only applies if the target server is the same model as the source. Custom Backup The “Custom backup”...
  • Page 100 After the settings are complete, please click on “Connection Test”. The source unit will try to connect with the associated target system. If a connection can be built up successfully then “Connection passed” will be prompted, otherwise “Failed” will appear. Click “Next”...
  • Page 101 -Fill out all the necessary details and choose your parameters Add Rsync Backup Task Item Description Task Name This is how this task will appear in the task list. Backup Type Real time: It will backup folders/files from source to target on the fly.
  • Page 102 The custom backup setting is similar to the full backup. The only differences are explained below: 1. Inputs the share folder name of target sever where the source is going to backup. The sub-folder can be left as blank. 2. Select the source share folder(s) which are desired to be backed up to the target server.
  • Page 103 4. Click “Finish” and the data guard task will appear in the list as shown below. From the task list, you can now see the newly added “customback01”. This backup is setup as “schedule”. iSCSI Backup If the source unit contains iSCSI volume, it can be backed up to the target unit as a single file.
  • Page 104 2. Select the iSCSI target volume which you wish to back up to the target server. 3. Click “Next” and more settings will appear. It is slightly differing from “Full backup” and “Custom backup”. Only “Schedule” backup is supported with less options.
  • Page 105 4. Click “Finish” and the data guard task will appear in the list as shown below. From the task list, you can now see the newly added “iscsiback”. This backup is setup as “schedule”. • The source folder name will use iSCSI_+target volume name. So here NOTE it is displayed as “iSCSI_pmtest”.
  • Page 106 • To restore task with backup type set as “Real time”, first you need to NOTE stop the task then you can proceed with the restore operation. Restore NAS Configuration This is a useful feature if the system configuration needs to be restored to a brand new unit.
  • Page 107 2. Click on “Restore NAS Configuration” and the screen shown below will appear. Input the target server’s IP address where the system configuration has been backed up, and necessary authentication info. Confirm by doing a “Connection Test” to make sure the communication between the source and the target server works.
  • Page 108 4. After clicking “Next”, a screen will appear as shown below. Listed on the left hand side, you will see the configuration backup details which contain the 3 RAID volumes. On the right hand side, you will see a list of single “RAID” volume.
  • Page 109: Acl Backup And Restore

    The current system has 2 RAID volumes, “RAID” and “RAIDa”. Select the RAID volume from the backup configuration volume list which is going to be mapped to the RAID volume of the current system. Simply click on the right hand side of “RAIDa”...
  • Page 110: Data Burn

    After inputting the ACL backup file and clicking the “Next” button, the system will show another screen to list the matched folders in between the backup file and this RAID volume. Just select the desired folders for the ACL restore. •...
  • Page 111 1. Write Files/folders to disc a. Click the Add button and the NAS share list appears. b. Select files/folders which you would like to burn. All of the selected folders/files will be seen under the disc label name “New Disc”. The disc label name can be changed by clicking on it and press “Edit”...
  • Page 112 d. Select the burning speed from the drop down list. e. Select whether disc data verification is required or not. Click “Burn” to start disc burning. 2. Write image file to disc a. Click “Browser” and the NAS share list will appear to locate the desired image file to burn.
  • Page 113: Terra Backup Utility

    TERRA Backup Utility The TERRA Backup Utility is on your Installation CD. When you click on the CD, the Backup Utility will be installed under Program Groups > TERRA > TERRA Backup Utility. If it is not installed, you can copy the file (TERRA Backup Utility.exe) to a convenient location on your hard disk and double click to execute...
  • Page 114: Windows Xp Data Backup

    3. To check the log for that task, click on the Log icon for that task. NOTE TERRA Backup Utility also supports MAC OS X. Just copy the TERRA Backup Utility.dmg to your MAC OS X machine and double click to execute it.
  • Page 115: Apple Os X Backup Utilities

    4. Click Next and in the Backup Type, Destination, and Name page, specify a backup location using the Browse button. 5. Find and select the drive that specifies your TERRA NASBOX 5 G2 as your backup destination and click Next.
  • Page 116: Windows Xp Sp2

    Remove All Documents button to clear the print queue may resolve the issue. You can configure TERRA NASBOX 5 G2 to act as a printer server. That way, all PCs connected to the network can utilize the same printer.
  • Page 117 2. Click the right mouse button in anywhere on the Printers folder and then select Add Printer. 3. Select Add a network, wireless or Bluetooth printer. 4. Select The printer that I want isn’t listed.
  • Page 118 5. Click Select a shared printer by name. Type http://<TERRA_NAS>:631/printers/usb-printer in the box, where <TERRA_NAS_IP> is the IP address of TERRA NASBOX 5 G2. Click Next. 6. Select or install a printer and then press OK. 7. Windows will attempt to connect to the printer.
  • Page 119 8. You can choose to set this printer as the default printer by checking the Set as the default printer box. Click Next to continue. 9. Done! Click Finish.
  • Page 120: Uninterrupted Power Source

    Chapter 5: Tips and Tricks USB and eSATA Storage Expansion The TERRA NASBOX 5 G2 supports external USB hard disks through its USB ports. Once a USB hard disk is successfully mounted, the entire volume will be linked automatically to the default USB HDD folder. The TERRA NASBOX 5 G2 supports...
  • Page 121: Remote Administration

    TERRA NASBOX 5 G2 over the Internet, even if your TERRA NASBOX 5 G2 is behind a router. This is especially useful if you are traveling and suddenly need a file from your TERRA NASBOX 5 G2.
  • Page 122: Part I - Setup A Dyndns Account

    If you are using a software firewall (i.e. Norton Internet Security) and are having trouble connecting to TERRA NASBOX 5 G2, you can try the following steps: 1. Double click the NIS icon on system tray, and then configure the Personal Firewall.
  • Page 123: Replacing Damaged Hard Drives

    5. The LED will blink green when the HDD is accessed. RAID Auto-Rebuild When using RAID 1, 5, 6, 10, 50 or 60 on the TERRA NASBOX 5 G2, you can use the auto-rebuild function when an error is detected.
  • Page 124: Chapter 6: Troubleshooting

    1. Start the Setup Wizard, and it will automatically detect all TERRA NASBOX 5 G2 products on your network. 2. You should be able to find the IP address of the TERRA NASBOX 5 G2 which you have forgotten in the Device Discovery screen.
  • Page 125: Problems With Time And Date Settings

    4. Set the Date, Time, and Time Zone. 5. Click Apply. In addition, if the TERRA NASBOX 5 G2 is able to access the Internet and you want to keep the NTP Server clock.isc.org by default, please make sure the DNS Server is correctly entered, thereby allowing the NTP Server name to correctly resolve.
  • Page 126: Chapter 7: Updates For Fw V2.03.01

    Added Hardware Information From the System Information category, choose the Hardware Information item and the system will display the related HW details for the associated model. Below is an example of the information for a TERRA N8900.
  • Page 127: Disk Information

    Information screen appears. From here, you can see various installed hard disks. The disk slot position will appear if the mouse is moved over the installed disk. • The screen shot below is just an example from a TERRA IP Storage. The disk NOTE slots number can range from 8, 12 to 16 slots depending on the model of TERRA IP storage.
  • Page 128 Bad Block scan Yes to start scan Bad Block. S.M.A.R.T. Information On the Disk Information screen, select a disk then click on “Smart” to list the S.M.A.R.T. info of the associated disk. You may also perform a disk SMART test (doesn’t apply to SAS HDD); simply click “Test”...
  • Page 129: Bad Block Scan

    For TERRA product (N8900/N12000/N16000 series) which support JBOD device, the attached JBOD device and his associated disks will also list under the Disk Information page. Please see below for a screen shot of a N8900 with a TERRA D16000 attached and installed disks list on.
  • Page 130: Data Guard (Local Backup)

    Data Guard (Local Backup) The TERRA product provides complete backup solution between TERRA NAS systems as well as between folders of local systems. For remote data guard backup, please refer to chapter 4, Data Guard (Remote backup). Remote Data backup...
  • Page 131 The local backup has 6 different selection you can choose from. Local Data backup Item Description Import This is associated with external devices which are added to the system such as USB disk. You can select a folder from an external device and import it to the NAS as a share folder.
  • Page 132 1. Import: click on “Import” and a screen will appear as below. If there is an external device installed on system such as USB disk, then it will be listed in the Source pane. Click on the associated external device and the contain folders will be listed. Select the folders that are going to be imported to the NAS and select the available RAID volume which is listed in Target pane.
  • Page 133 In here, we have selected the “Intel Graphi…” and “N10850” folders from the external device and imported them to the NAS under the RAID60volume. Next, please select the path from the drop down list to save the log. Also, give the access permission whether these selected folders will be “Public”...
  • Page 134 Read the notes and check the “Accept” box for confirmation. If a share name already exists for the import, then the import will be rename automatically to “existing share name -1”. For esample, if the NAS RAID volume “RAID60” already has a folder named “Intel_Graphics_V614105398_XP”, the import folder will then be rename to: “Intel_Graphics_V614105398_XP-1”.
  • Page 135 Folder to Folder Folder to external device External device to Folder...
  • Page 136 Let’s take “Folder to External device” as an example. In the source pane, select the desired RAID volume and its associated folder list will appear; same method in the target pane for the associated external device. Select a folder from the source pane which is going to be copy over, then select in target pane it’s destination.
  • Page 137 Choosing the sync type, “Incremental” or ‘Sync”, and select the log path from the drop menu list. Read the notes and check the “Accept” box for confirmation. Now, you will see in the data guard task list that you have created a task.
  • Page 138 3. Realtime Backup: click on “Realtime Backup” and this screen will appear. 2 different options can be selected from, folder to folder, folder to external device. Let’s take “Folder to Folder” backup for example. Select from the source pane the folder “NAS_Public”, then select its destination in the target panefolder “R6andy”.
  • Page 139 Realtime Backup Item Description Task Name Input the task name, length limited to 4~12 characters. Sync Type Select “Incremental” or “Synchronize”. Backup Symbolic Link Choose to backup symbolic link which is included in the source. Filter The filter can be set to be executed only in certain circumstances. If none of them has been selected, it will do the real time backup from the source to the destination in full.
  • Page 140 Now, you can see in the data guard task list that your created task is listed. The task status will say “Processing” untill the “Stop” button is pressed. 4. Schedule Backup: click on “Schedule Backup” and this screen will. 2 different choices can be selected from, folder to folder, folder to external device.
  • Page 141 Read the notes and check the “Accept” box for confirmation. Now, you will see in the data guard task list that you have created a task.
  • Page 142 5. iSCSI Backup: click on “iSCSI Backup” and screen appear as below. It can be backup to two different storage pool, iSCSI to folder, iSCSI to external device. Let’s take example to have “iSCSI to Folder” backup, from existed iSCSI volume “iSCSI_iscsiv502”...
  • Page 143 Reading the note and check on “Accept” for confirmation. Now, from the data guard task list will have created task listed. To start the iSCSI volume backup, select the task and click “Start” from task bar. Once “Start” click, the associated iSCSI volume will not allow to I/O during backup processing.
  • Page 144 States change to “Finish” after task complete. From the RAID volume folder ‘andy_local’, it has backup iSCSI volume file stored. This backup iSCSI volume file is needed while it required import to storage. Next topic will describe about this. 6. iSCSI Import: click on “iSCSI Import” and screen appear as below. It can be imported from two different storage pools, folder to iSCSI or external device to iSCSI.
  • Page 145 Next, provide where the task log will store. Reading the note and check on “Accept” for confirmation.
  • Page 146: Volume Expansion Management

    Now, from the data guard task list will have created task listed. Volume Expansion Management The user guide please refers to URL below. http://www.TERRA.com/download/manual/AllinOne_64bit/Volume_Expansion_v1.0.pdf...
  • Page 147: Appendix A: Customer Support

    Appendix A: Customer Support If your TERRA NASBOX 5 G2 is not working properly, we encourage you to check Chapter 6: Troubleshooting, located in this manual. You can also try to ensure that you are using the latest firmware version for your TERRA NASBOX 5 G2.
  • Page 148: Appendix B: Raid Basics

    RAID Levels The TERRA NASBOX 5 G2 supports standard RAID levels 0, 1, 5, 6, 10, 50, 60 and JBOD. You choose a RAID level when you create a system volume. The factors for selecting a RAID level are: ·...
  • Page 149 This is excellent for complete data security. RAID 5 RAID 5 offers data security and it is best suited for networks that perform many small I/O transactions at the same time, as well as applications that require data security such as office automation and online customer service. Use it also for applications with high read requests but low write requests.
  • Page 150: Stripe Size

    The stripes can vary in size. Disk Usage When all disks are of the same size, and used in RAID, TERRA NASBOX 5 G2 disk usage percentage is listed below: RAID Level...
  • Page 151: Appendix C: Active Directory Basics

    Microsoft calls Active Directory a "namespace" where names can be resolved. ADS Benefits ADS lets TERRA NASBOX 5 G2 integrate itself with the existing ADS in an office environment. This means the TERRA NASBOX 5 G2 is able to recognize your office users and passwords on the ADS server.
  • Page 152: Appendix D: Licensing Information

    Appendix D: Licensing Information Overview This product included copyrighted third-party software licensed under the terms of GNU General Public License. Please see THE GNU General Public License for extra terms and conditions of this license. Copyrights · This product includes cryptographic software written by Eric Young (eay@cryptsoft.com).
  • Page 153: Cgic License Terms

    CGIC License Terms Basic License CGIC, copyright 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004 by Thomas Boutell and Boutell.Com, Inc. Permission is granted to use CGIC in any application, commercial or noncommercial, at no cost. HOWEVER, this copyright paragraph must appear on a "credits"...
  • Page 154 modified by someone else and passed on, we want its recipients to know that what they have is not the original, so that any problems introduced by others will not reflect on the original authors' reputations. Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses, in effect making the program proprietary.
  • Page 155 copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself is interactive but does not normally print such an announcement, your work based on the Program is not required to print an announcement.)
  • Page 156 though third parties are not compelled to copy the source along with the object code. 4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License. Any attempt otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License.
  • Page 157 permitted only in or among countries not thus excluded. In such case, this License incorporates the limitation as if written in the body of this License. 9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns.

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